Company Profile
CHINA MOBILE
941
Telecom Services
Description
China Mobile Limited provides telecommunications and information related services in Mainland China and Hong Kong. Its businesses primarily consist of voice, data, broadband, dedicated lines, internet data center, cloud computing, IoT, and other services in the customer, home, business, and new markets. The company offers design and consulting, communication engineering construction, planning, facilities engineering; and equipment maintenance services. In addition, it provides IT system operation, and technology support services; roaming and information services; short and multimedia messaging, content distribution network, computing network integration, data centers, cloud computing, and cloud computing services. Further, the company engages in technology development, system integration, and technical services activities, as well as involved in design and procurement of advertisements, training, and conference services, and equipment sales. Additionally, it offers digital content, E-commerce, engineering services; operation and maintenance of communication service, as well as constructs centralized park. The company was formerly known as China Mobile (Hong Kong) Limited and changed its name to China Mobile Limited in May 2006. China Mobile Limited was incorporated in 1997 and is based in Central, Hong Kong. China Mobile Limited is a subsidiary of China Mobile Hong Kong (BVI) Limited.
Reports
This company has 9 ESG reports available.
ESG Performance Overview
Select a KPI indicator to view performance trend
KPI Indicators
A1.1 Emission Types and Data
26 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| SOₓ Emissions | 20 | |
| NOₓ Emissions | 6 |
A1.2 Direct (Scope 1) and Indirect (Scope 2) GHG Emissions
126 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Scope 3 GHG Emissions (Business Travel) | 23 | |
| Total GHG Emissions Intensity (By Product Volume) | 1 | |
| Total GHG Emissions Intensity (By Revenue) | 17 | |
| Total GHG Emissions Intensity (By Energy) | 1 | |
| Total GHG Emissions | 19 | |
| Direct GHG Emissions (Scope 1) | 23 | |
| Indirect Energy Emissions (Scope 2) | 23 | |
| Scope 3 GHG Emissions (Employee Commuting) | 19 |
A1.3 Hazardous Waste
41 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Hazardous Waste Recycled | 2 | |
| Hazardous Waste Disposed | 6 | |
| Disposal Rate of Hazardous Waste | 1 | |
| Hazardous Electronic Waste | 1 | |
| Total Hazardous Waste Intensity (By Revenue) | 13 | |
| Total Hazardous Waste | 18 |
A1.4 Non-Hazardous Waste
37 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Non-Hazardous Waste Recycled | 8 | |
| Non-Hazardous Waste Disposed | 3 | |
| Diversion Rate of Non-Hazardous Waste | 9 | |
| Non-Hazardous Waste (Electronic Waste) | 4 | |
| Total Non-Hazardous Waste Intensity (By Revenue) | 13 |
A1.5 Emission Targets
10 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | 6 | |
| GHG Emissions Reduction Percentage Compared to Last Year | 1 | |
| Scope 3 Emissions Reduction Percentage Compared to Last Year | 1 | |
| Percentage of Reduction in GHG Intensity Compared to Last Year | 2 |
A1.6 Hazardous and Non-Hazardous Waste Targets
9 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | 2 | |
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | 7 |
A2.1 Energy Consumption
134 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | 7 | |
| Comprehensive Energy Consumption Intensity (By Revenue) | 2 | |
| Total Energy Consumption | 3 | |
| Total Non-Renewable Fuel Consumption | 3 | |
| Gasoline Consumption | 20 | |
| Diesel Fuel Consumption | 20 | |
| Natural Gas Consumption | 20 | |
| LPG Consumption | 20 | |
| Fossil Fuel Consumption | 6 | |
| Purchased Electricity | 16 | |
| Purchased Heating | 17 |
A2.1: Energy Consumption
1 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Renewable Energy Consumption | 1 |
A2.2 Water Consumption
44 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Water Consumption | 27 | |
| Groundwater Consumption | 1 | |
| Recycled Water Usage | 4 | |
| Water Consumption Intensity (By Revenue) | 12 |
A2.3 Energy Use Efficiency Targets
27 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | 11 | |
| Energy Consumption Reduction Percentage Compared to Last Year | 2 | |
| Electricity Usage Reduction Percentage Compared to Last Year | 2 | |
| Investment in Energy-saving and Emission-reduction Technology Transformation | 3 | |
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | 1 | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | 8 |
A2.4 Water Efficiency Targets
1 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | 1 |
A2.5 Total Packaging Material Used
22 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Packaging Materials Consumed | 6 | |
| Packaging Material Savings | 3 | |
| Packaging Material Intensity (By Unit Product) | 12 | |
| Usage of Packaging Materials (Wood) | 1 |
A3.1 Significant Impacts of Activities on the Environment and Natural Resources
3 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Total Investment in Ecological Restoration | 3 |
B1.1 Amount and Distribution of Workforce
345 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Total Employees | 21 | |
| Number of Male Employees | 12 | |
| Number of Female Employees | 12 | |
| Percentage of Male Employees | 6 | |
| Percentage of Female Employees | 24 | |
| Number of Full-time Employees | 8 | |
| Number of Part-time Employees | 8 | |
| Number of Temporary Workers | 3 | |
| Percentage of Full-time Employees | 6 | |
| Percentage of Part-time Employees | 6 | |
| Percentage of Contractors | 1 | |
| Number of Employees Aged Below 30 | 6 | |
| Number of Employees Aged 30-50 | 6 | |
| Number of Employees Aged Above 50 | 6 | |
| Percentage of Employees Aged Below 30 | 27 | |
| Percentage of Employees Aged 30-50 | 27 | |
| Percentage of Employees Aged Above 50 | 27 | |
| Number of Employees in Mainland China | 14 | |
| Number of Employees in Hong Kong and Mainland China | 11 | |
| Number of Bachelor's Degree Employees | 5 | |
| Number of Master's Degree Employees | 5 | |
| Number of Below Junior College Employees | 5 | |
| Number of New Employees | 24 | |
| Number of New Employees (Male) | 27 | |
| Number of New Employees (Female) | 27 | |
| Number of New Employees (Mainland China) | 4 | |
| Number of New Employees (Overseas) | 1 | |
| Number of New Employees (Aged Below 30) | 4 | |
| Number of New Employees (Aged 30-50) | 4 | |
| Number of New Employees (Above 50) | 4 | |
| Number of Full-time Employees (Male) | 3 | |
| Number of Full-time Employees (Female) | 1 |
B1.2 Employee Turnover Rate
141 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Turnover Rate of Female Employees | 19 | |
| Turnover Rate of Male Employees | 19 | |
| Turnover Rate of Employees Aged Below 30 | 23 | |
| Turnover Rate of Employees Aged 30-50 | 23 | |
| Turnover Rate of Employees Aged Above 50 | 24 | |
| Turnover Rate of Employees in Mainland China | 11 | |
| Turnover Rate of Total Employees | 13 | |
| Turnover Rate of Employees in Overseas | 9 |
B2.1 Number and Rate of Work-related Fatalities
66 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Work-related Fatalities | 19 | |
| Work-related Fatalities Rate | 15 | |
| Number of Fatalities as a Result of Work-related Injuries | 18 | |
| Fatalities Rate as a Result of Work-related Injuries | 6 | |
| Number of Fatalities of the Last 3 Years | 4 | |
| Fatalities Rate of the Last 3 Years | 4 |
B2.2 Lost Days Due to Work Injury
12 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Lost Days Due to Work-related Injuries | 12 |
B2.3 Occupational Health and Safety Measures Adopted
87 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Production Safety Emergency Drills | 27 | |
| Health Check Coverage for Employees | 18 | |
| Investment in Work Safety | 18 | |
| Percentage of Employees Covered by Safety Drills | 24 |
B3.1 The Percentage of Employees Trained
87 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Employees Trained | 2 | |
| Percentage of Trained Male Employees | 12 | |
| Percentage of Trained Female Employees | 12 | |
| Percentage of Trained Senior Management | 24 | |
| Percentage of Trained Middle Management | 24 | |
| Percentage of Trained General Employees | 13 |
B3.2 Average Training Hours Completed per Employee
117 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Average Training Hours per Employee | 27 | |
| Average Training Hours (Male) | 9 | |
| Average Training Hours (Female) | 9 | |
| Average Training Hours (Senior Management) | 24 | |
| Average Training Hours (Middle Management) | 24 | |
| Average Training Hours (General Staff) | 9 | |
| Average Training Hours (General Employees) | 15 |
B5.1 Number of Suppliers by Geographical Region
123 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Total Suppliers | 22 | |
| Number of Suppliers in Overseas | 10 | |
| Number of Suppliers in East China | 13 | |
| Number of Suppliers in Central China | 13 | |
| Number of Suppliers in North China | 13 | |
| Number of Suppliers in South China | 13 | |
| Number of Suppliers in Southwest China | 13 | |
| Number of Suppliers in Northwest China | 13 | |
| Number of Suppliers in Northeast China | 13 |
B5.2 Supplier Engagement and Monitoring
6 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | 6 |
B5.3 Supply Chain Risk Identification & Monitoring
12 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | 12 |
B5.4 Green Product Supplier Selection
12 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Suppliers Using Green Materials and Recycling Packaging | 12 |
B6.1 Products Recalled
1 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | 1 |
B6.2 Products Complaints
36 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Total Number of Customer Complaints | 15 | |
| Number of Complaints Dealt with | 6 | |
| Complaints Handling Rate | 3 | |
| Complaint Growth Rate | 12 |
B6.3 Protection on Intellectual Property Rights
47 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Patents Applied | 18 | |
| Number of Patents Granted | 21 | |
| Number of Patents Held | 2 | |
| Number of New Patent Applications | 3 | |
| Accumulative Number of Patent Applications | 3 |
B6.5 Consumer Data Protection and Privacy Policies
3 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Customer Privacy Related Complaints | 3 |
B7.1 Confirmed Incidents of Corruption
3 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Confirmed Incidents of Corruption | 3 |
B7.3 Anti-corruption Training
28 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | 3 | |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | 3 | |
| Number of Anti-corruption Training Session | 11 | |
| Number of Attendance for Anti-corruption Training | 11 |
B8.2 Resources Contributed to the Community
95 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Total Social Investment | 6 | |
| Investment in Targeted Poverty Alleviation | 2 | |
| Investment in Education Donation | 3 | |
| Total Public Welfare Donations | 33 | |
| Total Volunteer Service Hours | 18 | |
| Number of Employees Participating in Volunteer Activities | 3 | |
| Number of Volunteer Activities Sessions | 3 | |
| Number of Participations in Volunteer Activities | 6 | |
| Number of Volunteers among Employees | 15 | |
| Number of Registered Volunteers | 6 |
General
13 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Disposal rate of hazardous waste | 4 | |
| Total Electricity Consumption | 3 | |
| Coverage Rate of Ethical Standards and Anti-corruption Training | 4 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2025 Compared to 2020 | 1 | |
| Coal Consumption | 1 |
ESG Reports
| Year | Report Title | Publication Date | Raw KPIs | Standard KPIs | Processed | Actions |
|---|---|---|---|---|---|---|
| 2024 | Sustainability Report 2024 | 2025-04-11 | 641 | 242 | Yes | |
| 2023 | 2023 Sustainability Report | 2024-04-15 | 586 | 242 | Yes | |
| 2022 | 2022 Sustainability Report | 2023-04-13 | 613 | 254 | Yes | |
| 2021 | 2021 Sustainability Report | 2022-04-13 | 585 | 247 | Yes | |
| 2020 | 2020 Sustainability Report | 2021-04-16 | 542 | 190 | Yes | |
| 2019 | 2019 Sustainability Report | 2020-04-14 | 289 | 111 | Yes | |
| 2018 | 2018 Sustainability Report | 2019-04-12 | 316 | 133 | Yes | |
| 2017 | 2017 Sustainability Report | 2018-04-13 | 472 | 153 | Yes | |
| 2016 | 2016 Sustainability Report | 2017-04-12 | 403 | 143 | Yes |