Company Profile
FIRST SERVICE
2107
Real Estate Services
Description
First Service Holding Limited provides property management services and green living solutions in the People's Republic of China and internationally. The company operates through First Property Management and First Living segments. It also offers property management services comprising cleaning, security, gardening, and repair and maintenance to property developers, property owners, and residents. The company's portfolio of properties under management includes residential properties; and non-residential properties comprising office buildings, government facilities, hotels, and shopping centers. In addition, it provides green living solutions consisting of energy operation, green technology consulting, and systems installation services, as well as sells AIRDINO systems. Further, the company offers value-added services to non-property owners, property owners, and residents. Additionally, its value-added services comprise of sales assistance, and preliminary planning and design consultancy services, including on-site design consulting, construction stage inspection, sales assistance consulting, and pre-delivery inspection to non-property owners; and community value-added services consisting of parking space management, communal area leasing, and home living services. First Service Holding Limited was founded in 1999 and is headquartered in Beijing, the People's Republic of China.
Reports
This company has 5 ESG reports available.
ESG Performance Overview
Select a KPI indicator to view performance trend
KPI Indicators
A1.1 Emission Types and Data
5 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| SOₓ Emissions | 2 | |
| NOₓ Emissions | 1 | |
| Airborne Particulate Matter (PM) Emissions | 2 |
A1.2 Direct (Scope 1) and Indirect (Scope 2) GHG Emissions
15 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Scope 3 GHG Emissions (Business Travel) | 1 | |
| Total GHG Emissions Intensity (By Area) | 5 | |
| Scope 2 GHG Emissions Intensity (By Area) | 1 | |
| Total GHG Emissions | 2 | |
| Direct GHG Emissions (Scope 1) | 1 | |
| Indirect Energy Emissions (Scope 2) | 4 | |
| Total Other Indirect Energy Emissions (Scope 3) | 1 |
A1.3 Hazardous Waste
3 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Hazardous Waste Disposed | 1 | |
| Hazardous Waste (Used Batteries) | 1 | |
| Total Hazardous Waste Intensity (By Area) | 1 |
A1.4 Non-Hazardous Waste
2 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Non-Hazardous Waste Disposed | 1 | |
| Total Non-Hazardous Waste Intensity (By Area) | 1 |
A1.5 Emission Targets
2 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| PM Emissions Reduction Compared to Last Year | 2 |
A2.1 Energy Consumption
26 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Grid Purchased Electricity Intensity (By Area) | 1 | |
| Purchased Electricity Intensity (By Area) | 5 | |
| Total Electricity Consumption Intensity (By Area) | 1 | |
| Total Non-Renewable Fuel Consumption | 1 | |
| Gasoline Consumption | 1 | |
| Diesel Fuel Consumption | 1 | |
| Total Indirect Energy Consumption | 5 | |
| Total Purchased Energy | 3 | |
| Purchased Electricity | 5 | |
| Grid Electricity Consumption | 3 |
A2.2 Water Consumption
11 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Water Consumption | 7 | |
| Water Consumption Intensity (By Revenue) | 4 |
A2.3 Energy Use Efficiency Targets
4 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | 1 | |
| Energy Consumption Reduction Percentage Compared to Last Year | 1 | |
| Electricity Usage Reduction Percentage Compared to Last Year | 1 | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | 1 |
A2.5 Total Packaging Material Used
1 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Packaging Material Consumption (Paper) | 1 |
B1.1 Amount and Distribution of Workforce
145 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Total Employees | 6 | |
| Number of Male Employees | 6 | |
| Number of Female Employees | 6 | |
| Percentage of Male Employees | 6 | |
| Percentage of Female Employees | 6 | |
| Number of Full-time Employees | 4 | |
| Number of Part-time Employees | 3 | |
| Number of Contractors | 2 | |
| Number of Interns | 1 | |
| Percentage of Full-time Employees | 3 | |
| Percentage of Part-time Employees | 3 | |
| Percentage of Contractors | 1 | |
| Percentage of Interns | 1 | |
| Number of Employees Aged Below 30 | 6 | |
| Number of Employees Aged 30-50 | 6 | |
| Number of Employees Aged Above 50 | 6 | |
| Percentage of Employees Aged Below 30 | 6 | |
| Percentage of Employees Aged 30-50 | 6 | |
| Percentage of Employees Aged Above 50 | 6 | |
| Number of Employees in East China | 6 | |
| Number of Employees in Central China | 6 | |
| Number of Employees in North China | 6 | |
| Number of Employees in South China | 6 | |
| Number of Employees in Southwest China | 1 | |
| Number of Employees in Northwest China | 6 | |
| Number of Employees in Northeast China | 1 | |
| Percentage of Employees in East China | 5 | |
| Percentage of Employees in Central China | 5 | |
| Percentage of Employees in North China | 5 | |
| Percentage of Employees in South China | 5 | |
| Percentage of Employees in Northwest China | 5 | |
| Number of Senior Management Employees | 1 | |
| Number of Middle Management Employees | 1 | |
| Number of Junior Management Employees | 1 | |
| Number of General Employees | 1 |
B1.2 Employee Turnover Rate
46 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Turnover Rate of Female Employees | 4 | |
| Turnover Rate of Full-time Employees | 3 | |
| Turnover Rate of Male Employees | 4 | |
| Turnover Rate of Employees Aged Below 30 | 4 | |
| Turnover Rate of Employees Aged 30-50 | 4 | |
| Turnover Rate of Employees Aged Above 50 | 4 | |
| Turnover Rate of Total Employees | 3 | |
| Turnover Rate of Employees in East China | 4 | |
| Turnover Rate of Employees in Central China | 4 | |
| Turnover Rate of Employees in North China | 4 | |
| Turnover Rate of Employees in South China | 4 | |
| Turnover Rate of Employees in Northwest China | 4 |
B2.1 Number and Rate of Work-related Fatalities
12 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Work-related Fatalities | 6 | |
| Work-related Fatalities Rate | 6 |
B2.2 Lost Days Due to Work Injury
7 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Lost Days Due to Work-related Injuries | 7 |
B2.3 Occupational Health and Safety Measures Adopted
7 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Production Safety Emergency Drills | 3 | |
| Number of People Receiving Training on Work Safety | 1 | |
| Participation Rate of Safety Training | 1 | |
| Total Hours of Safety Training for Employees | 1 | |
| Investment in Work Safety | 1 |
B3.1 The Percentage of Employees Trained
27 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Percentage of Employees Trained | 6 | |
| Percentage of Trained Male Employees | 6 | |
| Percentage of Trained Female Employees | 6 | |
| Percentage of Trained Senior Management | 3 | |
| Percentage of Trained Middle Management | 4 | |
| Percentage of Trained General Employees | 2 |
B3.2 Average Training Hours Completed per Employee
29 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Total Training Hours | 2 | |
| Average Training Hours per Employee | 5 | |
| Average Training Hours (Male) | 6 | |
| Average Training Hours (Female) | 6 | |
| Average Training Hours (Senior Management) | 4 | |
| Average Training Hours (Middle Management) | 4 | |
| Average Training Hours (General Employees) | 2 |
B5.1 Number of Suppliers by Geographical Region
14 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Total Suppliers | 5 | |
| Number of Suppliers in Mainland China | 4 | |
| Number of Suppliers in East China | 1 | |
| Number of Suppliers in Central China | 1 | |
| Number of Suppliers in North China | 1 | |
| Number of Suppliers in South China | 1 | |
| Number of Suppliers in Northwest China | 1 |
B6.1 Products Recalled
1 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Recalled Products for Safety and Health Reasons | 1 |
B6.2 Products Complaints
11 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Total Number of Customer Complaints | 7 | |
| Number of Complaints Dealt with | 1 | |
| Complaints Handling Rate | 3 |
B6.3 Protection on Intellectual Property Rights
3 Data Points| Indicator | Data Points | Actions |
|---|---|---|
| Number of Patents Held | 1 | |
| Accumulative Number of Patents Granted | 1 | |
| Number of Authorised Utility Model Patents | 1 |
ESG Reports
| Year | Report Title | Publication Date | Raw KPIs | Standard KPIs | Processed | Actions |
|---|---|---|---|---|---|---|
| 2024 | Environmental, Social and Governance Report 2024 | 2025-04-30 | 168 | 140 | Yes | |
| 2023 | Environmental, Social and Governance Report 2023 | 2024-04-25 | 106 | 83 | Yes | |
| 2022 | Environmental, Social and Governance Report 2022 | 2023-04-27 | 94 | 55 | Yes | |
| 2021 | Environmental, Social and Governance Report 2021 | 2022-04-28 | 84 | 48 | Yes | |
| 2020 | Environmental, Social and Governance Report 2020 | 2021-04-28 | 89 | 45 | Yes |