Environmental, Social and Governance Report 2020
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| carbon dioxide emissions reduced by cloud platform managed projects | tonnes | 12648.79 | 16 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| soot emissions reduced by cloud platform managed projects | tonnes | 51.38 | 16 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| sulfur dioxide emissions reduced by cloud platform managed projects | tonnes | 102.75 | 16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| standard coal equivalent saved by cloud platform managed projects | tonnes | 5148.69 | 16 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Electricity consumption reduction for Shang Di MOMA Phase 3 Building after solar water heating system upgrade | % | 57 | 44 |
| electricity saved by cloud platform managed projects | kWh | 7781993.98 | 16 |
| natural gas saved by cloud platform managed projects | cubic meters | 1650962 | 16 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Selection as 2020 Featured Brand of Property Management Service for green property management | Selected | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Hired middle managers | 51 | 36 | |
| Internally promoted middle managers | 66 | 36 | |
| Number of dispatched employees | employees | 2355 | 33 |
| Number of employees aged 30-50 | employees | 1842 | 33 |
| Number of employees aged over 50 | employees | 648 | 33 |
| Number of employees aged under 30 | employees | 1252 | 33 |
| Number of female employees | employees | 2303 | 33 |
| Number of full-time employees | employees | 1387 | 33 |
| Number of junior management employees | employees | 520 | 33 |
| Number of male employees | employees | 1439 | 33 |
| Number of middle management employees | employees | 317 | 33 |
| Number of ordinary staff employees | employees | 2896 | 33 |
| Number of senior management employees | employees | 9 | 33 |
| Total number of new middle managers | 117 | 36 |
Lost days due to work injury.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of working days lost due to work injuries | days | 198 | 38 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Coverage of safety education | 99% | 38 | |
| Number of emergency drills organised | 160 | 38 | |
| Number of participants in safety education and emergency drills | 5784 | 38 | |
| Number of safety education and training sessions organised | 80 | 38 | |
| Spending on protective materials for employees | million RMB | 1.25 | 38 |
| Total duration of safety education and emergency drills | hours | 552 | 38 |
Number of suppliers by geographical region.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of suppliers in Anhui | suppliers | 2 | 31 |
| Number of suppliers in Beijing | suppliers | 31 | 31 |
| Number of suppliers in Fujian | suppliers | 250 | 31 |
| Number of suppliers in Guangdong | suppliers | 36 | 31 |
| Number of suppliers in Guizhou | suppliers | 11 | 31 |
| Number of suppliers in Hubei | suppliers | 22 | 31 |
| Number of suppliers in Hunan | suppliers | 25 | 31 |
| Number of suppliers in Jiangsu | suppliers | 10 | 31 |
| Number of suppliers in Jiangxi | suppliers | 9 | 31 |
| Number of suppliers in Liaoning | suppliers | 7 | 31 |
| Number of suppliers in Sha'anxi | suppliers | 42 | 31 |
| Number of suppliers in Shandong | suppliers | 60 | 31 |
| Number of suppliers in Shanghai | suppliers | 7 | 31 |
| Number of suppliers in Shanxi | suppliers | 11 | 31 |
| Number of suppliers in Zhejiang | suppliers | 82 | 31 |
| Total number of suppliers (China) | suppliers | 604 | 31 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Customer complaint closing rate | % | 91.73 | 27 |
| Number of customer complaints closed | complaints | 1708 | 27 |
| Total number of customer complaints received | complaints | 1862 | 27 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Number of design patents obtained as of 31 December | patents | 2 | 21 |
| Number of utility model patents obtained as of 31 December | patents | 49 | 21 |
| Number of utility model patents obtained during the year | patents | 16 | 21 |
| Selection as one of the 2020 Top 100 Property Management Companies | Selected | 21 | |
| Total number of patents obtained as of 31 December | patents | 51 | 21 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Honoured as one of the top 10 companies in competitiveness in green building design consulting at 2020 China Real Estate General Rating Conference | Top 10 | 21 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes/year |
| SOâ‚“ Emissions | tonnes/year |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total GHG Emissions | tonnes/year | 12648.79 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| PM Emissions Reduction Compared to Last Year | tonnes | 51.38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Total Non-Renewable Fuel Consumption | tonnes standard coal equivalent | 5148.69 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 57 |
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 1842 |
| Number of Employees Aged Above 50 | employees | 648 |
| Number of Employees Aged Below 30 | employees | 1252 |
| Number of Employees in Central China | persons | 98 |
| Number of Employees in East China | persons | 1198 |
| Number of Employees in North China | persons | 1614 |
| Number of Employees in Northeast China | persons | 254 |
| Number of Employees in Northwest China | persons | 73 |
| Number of Employees in South China | persons | 388 |
| Number of Employees in Southwest China | persons | 117 |
| Number of Female Employees | employees | 2303 |
| Number of Full-time Employees | employees | 1387 |
| Number of General Employees | employees | 2896 |
| Number of Junior Management Employees | employees | 520 |
| Number of Male Employees | employees | 1439 |
| Number of Middle Management Employees | employees | 317 |
| Number of Senior Management Employees | employees | 9 |
| Number of Total Employees | employees | 3744 |
| Percentage of Employees Aged 30-50 | % | 49.21 |
| Percentage of Employees Aged Above 50 | % | 17.32 |
| Percentage of Employees Aged Below 30 | % | 33.45 |
| Percentage of Female Employees | % | 61.56 |
| Percentage of Male Employees | % | 38.44 |
Lost days due to work injury.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 198 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Investment in Work Safety | million RMB | 1.25 |
| Number of People Receiving Training on Work Safety | people | 5784 |
| Number of Production Safety Emergency Drills | drills | 160 |
| Participation Rate of Safety Training | % | 99 |
| Total Hours of Safety Training for Employees | hours | 552 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Total Training Hours | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 604 |
| Number of Total Suppliers | suppliers | 604 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Complaints Handling Rate | % | 91.73 |
| Number of Complaints Dealt with | complaints | 1708 |
| Total Number of Customer Complaints | complaints | 1862 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2020 |
|---|---|---|
| Accumulative Number of Patents Granted | patents | 51 |
| Number of Authorised Utility Model Patents | patents | 49 |
| Number of Patents Held | patents | 51 |