Environmental, Social and Governance Report 2022
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Indirect greenhouse gas emissions generated by the Company | tonnes of carbon dioxide equivalents | 34269.02 | 36 |
| Intensity of indirect greenhouse gas emissions (CO2 per square metre of properties under management) | kg of CO2 per square metre | 1.61 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Electricity consumption | kWh | 52673276.96 | 56169518.13 | 40 |
| Electricity consumption intensity (kWh/sq. m. of properties under management) | kWh/sq. m. | 3.05 | 2.64 | 40 |
| Number of households with packaged radiant air-conditioning system installed | households | 6 | 18 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | Report Pages |
|---|---|---|---|---|
| Water consumption | cubic metre | 1144856.16 | 661259.57 | 40 |
| Water consumption intensity (cubic metre/sq. m. of properties under management) | cubic metre/sq. m. | 0.066 | 0.031 | 40 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Energy consumption reduction by unattended system based on big data and AI algorithm | percent | 18%-35% | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of female employees | person | 3115 | 29 |
| Number of internal employees | person | 2752 | 29 |
| Number of male employees | person | 2315 | 29 |
| Number of outsourced staff | person | 2678 | 29 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group: 25-34 years old | % | 36.7% | 31 |
| Employee turnover rate by age group: 35-44 years old | % | 28.3% | 31 |
| Employee turnover rate by age group: 45-54 years old | % | 30.9% | 31 |
| Employee turnover rate by age group: 55 years old and above | % | 38.6% | 31 |
| Employee turnover rate by age group: Under 25 years old | % | 61.8% | 31 |
| Employee turnover rate by gender: Female | % | 35.6% | 31 |
| Employee turnover rate by gender: Male | % | 38.1% | 31 |
| Employee turnover rate by geographical region: Central China | % | 33.7% | 31 |
| Employee turnover rate by geographical region: East China | % | 39.8% | 31 |
| Employee turnover rate by geographical region: Headquarters | % | 32.3% | 31 |
| Employee turnover rate by geographical region: North China | % | 31.2% | 31 |
| Employee turnover rate by geographical region: Northwest China | % | 37.2% | 31 |
| Employee turnover rate by geographical region: Shandong | % | 22.7% | 31 |
| Employee turnover rate by geographical region: South China | % | 43.2% | 31 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Percentage of backbone employees trained to the total employees as of the end of the period | 100% | 33 | |
| Percentage of female employees trained to the total employees as of the end of the period | 100% | 33 | |
| Percentage of leadership and management employees trained to the total employees as of the end of the period | 100% | 33 | |
| Percentage of male employees trained to the total employees as of the end of the period | 100% | 33 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Average training hours completed per backbone employee | hour | 180 | 33 |
| Average training hours completed per female employee | hour | 186 | 33 |
| Average training hours completed per leadership and management employee | hour | 196 | 33 |
| Average training hours completed per male employee | hour | 186 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of projects with unattended system based on big data and AI algorithm in actual operation | projects | 5 | 17 |
| Number of suppliers from Anhui | 57 | 27 | |
| Number of suppliers from Beijing | 20 | 27 | |
| Number of suppliers from Guangdong | 52 | 27 | |
| Number of suppliers from Guangxi | 5 | 27 | |
| Number of suppliers from Guizhou | 1 | 27 | |
| Number of suppliers from Hebei | 6 | 27 | |
| Number of suppliers from Henan | 2 | 27 | |
| Number of suppliers from Hubei | 12 | 27 | |
| Number of suppliers from Hunan | 50 | 27 | |
| Number of suppliers from Jiangsu | 18 | 27 | |
| Number of suppliers from Jiangxi | 25 | 27 | |
| Number of suppliers from Liaoning | 8 | 27 | |
| Number of suppliers from Shaanxi | 11 | 27 | |
| Number of suppliers from Shandong | 37 | 27 | |
| Number of suppliers from Shanghai | 1 | 27 | |
| Number of suppliers from Shanxi | 8 | 27 | |
| Number of suppliers from Tianjin | 1 | 27 | |
| Number of suppliers from Zhejiang | 6 | 27 | |
| Total number of suppliers | 321 | 27 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total number of complaints received | 1964 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes of carbon dioxide equivalents | 34269.02 |
| Scope 2 GHG Emissions Intensity (By Area) | kg of CO2 per square metre | 1.61 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Purchased Electricity | kWh | 52673276.96 | 56169518.13 |
| Purchased Electricity Intensity (By Area) | kWh/sq. m. | 3.05 | 2.64 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Water Consumption | cubic metre | 1144856.16 | 661259.57 |
| Water Consumption Intensity (By Revenue) | cubic metre/sq. m. | 0.066 | 0.031 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | percent | 18%-35% |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Contractors | person | 2678 |
| Number of Employees Aged 30-50 | person | 2705 |
| Number of Employees Aged Above 50 | person | 899 |
| Number of Employees Aged Below 30 | person | 1826 |
| Number of Employees in Central China | person | 157 |
| Number of Employees in East China | person | 1176 |
| Number of Employees in North China | person | 733 |
| Number of Employees in Northwest China | person | 764 |
| Number of Employees in South China | person | 1210 |
| Number of Female Employees | person | 3115 |
| Number of Male Employees | person | 2315 |
| Number of Total Employees | person | 5430 |
| Percentage of Employees Aged 30-50 | % | 49.83 |
| Percentage of Employees Aged Above 50 | % | 16.56 |
| Percentage of Employees Aged Below 30 | % | 33.64 |
| Percentage of Employees in Central China | % | 2.89 |
| Percentage of Employees in East China | % | 21.67 |
| Percentage of Employees in North China | % | 13.5 |
| Percentage of Employees in Northwest China | % | 14.07 |
| Percentage of Employees in South China | % | 22.29 |
| Percentage of Female Employees | % | 57.34 |
| Percentage of Male Employees | % | 42.66 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 31.6 |
| Turnover Rate of Employees Aged Above 50 | % | 38.6 |
| Turnover Rate of Employees Aged Below 30 | % | 61.8 |
| Turnover Rate of Employees in Central China | % | 33.7 |
| Turnover Rate of Employees in East China | % | 39.8 |
| Turnover Rate of Employees in North China | % | 31.2 |
| Turnover Rate of Employees in Northwest China | % | 37.2 |
| Turnover Rate of Employees in South China | % | 43.2 |
| Turnover Rate of Female Employees | % | 35.6 |
| Turnover Rate of Male Employees | % | 38.1 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Production Safety Emergency Drills | times per year |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Average Training Hours (Female) | hour | 186 |
| Average Training Hours (Male) | hour | 186 |
| Average Training Hours (Senior Management) | hour | 196 |
| Average Training Hours per Employee | hour | 180 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Number of Suppliers in Mainland China | 321 | |
| Number of Total Suppliers | 321 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Total Number of Customer Complaints | 1964 |