Environmental, Social and Governance Report 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Category I: Direct greenhouse gas emissions | Carbon dioxide equivalent (kg) | 14376431.21 | 31 |
| Category II: Indirect greenhouse gas emissions | Carbon dioxide equivalent (kg) | 871800 | 31 |
| Total greenhouse gas emissions | Carbon dioxide equivalent (kg) | 2308231.21 | 31 |
| Total greenhouse gas emissions for every RMB10000 income value | Ton/RMB10000 of income value | 0.03 | 31 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption | Ton of standard coal | 3414.85 | 31 |
| Diesel consumption | Liter | 16340 | 31 |
| Electricity consumption | 10000 kWh | 2451.32 | 31 |
| Energy consumption for every RMB10000 income value | Ton of standard coal/RMB10000 of income value | 0.93 | 31 |
| Gasoline consumption | Liter | 358253 | 31 |
| Natural gas consumption | Standard cubic meter | 17750 | 31 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Total water consumption | Ton | 463245.1 | 31 |
| Total water consumption for every RMB10000 income value | Ton/RMB10000 of income value | 0.78 | 31 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Certificate of Three-Star Green Building Design Label awarded to DaFa Rongyue Four Seasons Project in Shanghai | Green Building Design Label | Three-Star | 30 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Average hours of training per employee by gender (Female) | Hour | 18.45 | 28 |
| Average hours of training per employee by gender (Male) | Hour | 17.52 | 28 |
| Total hours of training | Hour | 18860 | 28 |
| Total person-times of training | Person-time | 12480 | 28 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Customer satisfaction rate - Customers | % | 92 | 20 |
| Customer satisfaction rate - Residential Customers | % | 53 | 20 |
| Customer satisfaction rate - Tenants | % | 96 | 20 |
| Customer satisfaction survey average rate | % | 80.33 | 20 |
| Customer satisfaction survey response rate | % | 95 | 20 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of trademark applications filed in Mainland China as of December 31, 2018 | trademark applications | 25 | 14 |
| Number of trademarks registered in Hong Kong as of December 31, 2018 | trademarks | 2 | 14 |
| Number of trademarks registered in Mainland China as of December 31, 2018 | trademarks | 19 | 14 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Donation for five primary schools in Zuodeng Yao Autonomous Township, Tiandong County, Baise, Guangxi Province (Tencent Foundation crowdfunding program) | RMB | 37833 | 40 | |
| Total spending on charity activities | million RMB | 10.9 | 40 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total amount raised from all donors for five primary schools in Zuodeng Yao Autonomous Township, Tiandong County, Baise, Guangxi Province (Tencent Foundation crowdfunding program) | RMB | 81870 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | kg CO2e | 14376431.21 |
| Indirect Energy Emissions (Scope 2) | kg CO2e | 871800 |
| Total GHG Emissions | kg CO2e | 2308231.21 |
| Total GHG Emissions Intensity (By Revenue) | ton/RMB10000 | 0.03 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Recycling Rate of Non-Hazardous Waste | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Ton of standard coal/RMB10000 of income value | 0.93 |
| Diesel Fuel Consumption | Liter | 16340 |
| Gasoline Consumption | Liter | 358253 |
| Natural Gas Consumption | Standard cubic meter | 17750 |
| Purchased Electricity | 10000 kWh | 2451.32 |
| Total Energy Consumption | Ton of standard coal | 3414.85 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Water Consumption | Ton | 463245.1 |
| Water Consumption Intensity (By Revenue) | Ton/RMB10000 of income value | 0.78 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | employees |
| Number of Employees Aged Above 50 | employees |
| Number of Employees Aged Below 30 | employees |
| Number of Female Employees | employees |
| Number of Male Employees | employees |
| Number of Total Employees | employees |
| Percentage of Employees Aged 30-50 | percent |
| Percentage of Employees Aged Above 50 | percent |
| Percentage of Employees Aged Below 30 | percent |
| Percentage of Female Employees | percent |
| Percentage of Male Employees | percent |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Total Employees | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Average Training Hours (Female) | Hour | 18.45 |
| Average Training Hours (Male) | Hour | 17.52 |
| Total Training Hours | Hour | 18860 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in East China | |
| Number of Suppliers in South China | |
| Number of Suppliers in Southwest China |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Trademark Applications | trademark applications | 25 |
| Number of Trademark Registrations | trademarks | 21 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Number of Anti-corruption Training Session | session |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Investment in Education Donation | RMB | 81870 |
| Total Public Welfare Donations | RMB | 81870 |
| Total Social Investment | RMB | 81870 |