2018 Environmental, Social and Governance Report

Year: 2018
Published: 2019-05-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Greenhouse gas emission (CO2 equivalent – T) (Category 1 only) T 140435 116766 41
Greenhouse gas emission (CO2 equivalent – T) (Category 2 only) T 7480 6410 41
Greenhouse gas emission intensity (CO2 equivalent – T) (Category 1 & 2 only) 0.22 0.24 41
Greenhouse gas emission intensity (CO2 equivalent –T / ten thousand revenue) (Category 1 & 2 only) 0.22 0.24 52
Greenhouse gas emissions (CO2 equivalent - T) (Category 1 only) T 140435 116766 52
Greenhouse gas emissions (CO2 equivalent - T) (Category 2 only) T 7480 6410 52

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Batteries piece 213 194 53
Battery piece 213 194 42
Fluorescent tubes piece 621 1104 53
Hazardous waste intensity piece/ten thousand revenue 0.0038 0.0036 42
Hazardous wastes intensity piece / ten thousand revenue 0.0038 0.0036 53
Printer cartridge piece 1669 560 42
Printer cartridges piece 1669 560 53
Waste engine oil kg 5215 2616 42, 53
Waste engine oil intensity kg / ten thousand revenue, kg/ten thousand revenue 0.0079 0.0051 42, 53

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Light tube piece 621 1104 42
Used paper T N/A 4.03 42, 53
Used paper intensity T / ten thousand revenue 0.0013 0.0000079 53
Used paper intensity by weight T/ten thousand revenue 0.0013 0.0000079 42
Used tyre piece 1135 517 42
Used tyre intensity piece/ten thousand revenue 0.0017 0.001 42
Used tyres piece 1135 517 53
Used tyres intensity piece / ten thousand revenue 0.0017 0.001 53

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Diesel L 52289380 44030130 38, 52
Natural gas 82107 51512 38, 52
Outsourced electricity MWh 11417 10573 38, 52
Total energy consumption MWh 541300 451159 38, 52
Total energy consumption intensity MWh/ten thousand revenue 0.82 0.88 38, 52
Unleaded gasoline L 958585 754981 38, 52

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Waste water discharge 526555 274184 52
Waste water discharge intensity m³/ten thousand revenue 0.8 0.54 52
Wastewater discharge 526555 274184 41
Wastewater discharge intensity (m3/ten thousand revenue) m³/ten thousand revenue 0.8 0.54 41
Water consumption 585601 304649 38, 52
Water consumption intensity m³/ten thousand revenue 0.88 0.6 38, 52

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 Report Pages
Employees age 35 and below 3976 2994 53
Employees age 36-50 3860 4512 53
Employees age 51 and above 694 419 53
Female employees 2508 1641 53
Male employees 6022 6284 53
Managers 198 199 53
Operators 6630 6123 53
Specialists 1702 1603 53
Total employees 8530 7925 44, 53
Total employees - Age group - Age 35 and below 2994 44
Total employees - Age group - Age 36-50 4512 44
Total employees - Age group - Age 51 and above 419 44
Total employees - Function - Managers 199 44
Total employees - Function - Operators 6123 44
Total employees - Function - Specialists 1603 44
Total employees - Gender group - Female 1641 44
Total employees - Gender group - Male 6284 44

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 Report Pages
Employee turnover - Age - Age 35 and below 1.92% 44
Employee turnover - Age - Age 36-50 3.88% 44
Employee turnover - Age - Age 51 and above 7.89% 44
Employee turnover - Function - Managers 63.14% 44
Employee turnover - Function - Operators 1.90% 44
Employee turnover - Function - Specialists 0.55% 44
Employee turnover - Gender - Female 3.06% 44
Employee turnover - Gender - Male 3.33% 44
Employee turnover, age 35 and below 10.69% 1.92% 53
Employee turnover, age 36-50 8.52% 3.88% 53
Employee turnover, age 51 and above 1.41% 7.89% 53
Employee turnover, female 8.40% 3.06% 53
Employee turnover, male 17.60% 3.33% 53
Employee turnover, managers 0.03% 63.14% 53
Employee turnover, operators 19.00% 1.90% 53
Employee turnover, specialists 1.59% 0.55% 53

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 Report Pages
Number of work injuries (time) 5 54

Lost days due to work injury.

Indicator Unit 2018 Report Pages
Lost day due to general work injury (day) day 176 54

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 2018 Report Pages
Employee training - Deputy General Managers, General Managers, Chairman participants participants 19 46 65 54
Employee training - Directors participants participants 1081 1855 631 54
Employee training - Managers participants participants 1575 6061 3905 54
Employee training - Operators participants participants 63232 78231 64873 54
Employee training - Specialists participants participants 9840 36188 42418 54
Employee training - Total participants participants 75747 122381 111892 54
Total training participants participants 75747 122381 111892 46
Training participants - Deputy General Managers, General Managers, Chairman participants 19 46 65 46
Training participants - Directors participants 1081 1855 631 46
Training participants - Managers participants 1575 6061 3905 46
Training participants - Operators participants 63232 78231 64873 46
Training participants - Specialists participants 9840 36188 42418 46

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 2017 2018 Report Pages
Employee training - Deputy General Managers, General Managers, Chairman training hours hours 126.5 227 556 54
Employee training - Directors training hours hours 4089.5 7549 1262 54
Employee training - Managers training hours hours 5166 12091 5578 54
Employee training - Operators training hours hours 210169.5 212909 160158 54
Employee training - Specialists training hours hours 41500 90270 78159 54
Employee training - Total training hours hours 261051.5 323046 245713 54
Total training hours hours 261051.5 323046 245713 46
Training hours - Deputy General Managers, General Managers, Chairman hours 126.5 227 556 46
Training hours - Directors hours 4089.5 7549 1262 46
Training hours - Managers hours 5166 12091 5578 46
Training hours - Operators hours 210169.5 212909 160158 46
Training hours - Specialists hours 41500 90270 78159 46

Number of suppliers by geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Total suppliers (companies) companies 431 846 1044 54

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Client satisfaction survey result % 93.2 93.32 95.38 54

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Direct GHG Emissions (Scope 1) T 140435 116766
Indirect Energy Emissions (Scope 2) T 7480 6410
Total GHG Emissions T 147915 123176
Total GHG Emissions Intensity (By Revenue) 0.22 0.24

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Hazardous Waste (Electronic and IT Equipment) piece 621 1104
Hazardous Waste (Liquid Waste) kg 5215 2616
Hazardous Waste (Used Batteries) piece 213 194
Total Hazardous Waste Intensity (By Revenue) piece/ten thousand revenue 0.0079 0.0051

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Paper Waste T 4.03
Total Non-Hazardous Waste Intensity (By Revenue) T/ten thousand revenue 0.0000079

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Diesel Fuel Consumption L 52289380 44030130
Energy Consumption Intensity (By Revenue) MWh/ten thousand revenue 0.82 0.88
Gasoline Consumption L 958585 754981
Natural Gas Consumption 82107 51512
Purchased Electricity MWh 11417 10573
Total Energy Consumption MWh 541300 451159

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Total Wastewater Discharge 526555 274184
Total Water Withdrawal 585601 304649
Wastewater Discharge Intensity m³/ten thousand revenue 0.8 0.54
Water Consumption 585601 304649
Water Consumption Intensity (By Revenue) m³/ten thousand revenue 0.88 0.6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018
Number of Employees Aged Above 50 persons 694 419
Number of Female Employees persons 2508 1641
Number of Male Employees persons 6022 6284
Number of Total Employees persons 8530 7925
Percentage of Female Employees percent 29.4 20.7
Percentage of Male Employees percent 70.6 79.3

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018
Turnover Rate of Female Employees % 8.4 3.06
Turnover Rate of Male Employees % 17.6 3.33

Lost days due to work injury.

Standard Indicator Unit 2018
Lost Days Due to Work-related Injuries day 176

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017 2018
Percentage of Trained Board of Directors % 1.428 1.516 0.564
Percentage of Trained Middle Management % 2.08 4.95 3.49
Percentage of Trained Operational Employees % 83.5 63.92 57.98
Percentage of Trained Senior Management % 0.0251 0.0376 0.0581
Percentage of Trained Technical Employees % 12.99 29.57 37.91

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016 2017 2018
Total Training Hours hours 261051.5 323046 245713

Number of suppliers by geographical region.

Standard Indicator Unit 2016 2017 2018
Number of Total Suppliers companies 431 846 1044