2018 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Greenhouse gas emission (CO2 equivalent – T) (Category 1 only) | T | 140435 | 116766 | 41 |
Greenhouse gas emission (CO2 equivalent – T) (Category 2 only) | T | 7480 | 6410 | 41 |
Greenhouse gas emission intensity (CO2 equivalent – T) (Category 1 & 2 only) | 0.22 | 0.24 | 41 | |
Greenhouse gas emission intensity (CO2 equivalent –T / ten thousand revenue) (Category 1 & 2 only) | 0.22 | 0.24 | 52 | |
Greenhouse gas emissions (CO2 equivalent - T) (Category 1 only) | T | 140435 | 116766 | 52 |
Greenhouse gas emissions (CO2 equivalent - T) (Category 2 only) | T | 7480 | 6410 | 52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Batteries | piece | 213 | 194 | 53 |
Battery | piece | 213 | 194 | 42 |
Fluorescent tubes | piece | 621 | 1104 | 53 |
Hazardous waste intensity | piece/ten thousand revenue | 0.0038 | 0.0036 | 42 |
Hazardous wastes intensity | piece / ten thousand revenue | 0.0038 | 0.0036 | 53 |
Printer cartridge | piece | 1669 | 560 | 42 |
Printer cartridges | piece | 1669 | 560 | 53 |
Waste engine oil | kg | 5215 | 2616 | 42, 53 |
Waste engine oil intensity | kg / ten thousand revenue, kg/ten thousand revenue | 0.0079 | 0.0051 | 42, 53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Light tube | piece | 621 | 1104 | 42 |
Used paper | T | N/A | 4.03 | 42, 53 |
Used paper intensity | T / ten thousand revenue | 0.0013 | 0.0000079 | 53 |
Used paper intensity by weight | T/ten thousand revenue | 0.0013 | 0.0000079 | 42 |
Used tyre | piece | 1135 | 517 | 42 |
Used tyre intensity | piece/ten thousand revenue | 0.0017 | 0.001 | 42 |
Used tyres | piece | 1135 | 517 | 53 |
Used tyres intensity | piece / ten thousand revenue | 0.0017 | 0.001 | 53 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Diesel | L | 52289380 | 44030130 | 38, 52 |
Natural gas | m³ | 82107 | 51512 | 38, 52 |
Outsourced electricity | MWh | 11417 | 10573 | 38, 52 |
Total energy consumption | MWh | 541300 | 451159 | 38, 52 |
Total energy consumption intensity | MWh/ten thousand revenue | 0.82 | 0.88 | 38, 52 |
Unleaded gasoline | L | 958585 | 754981 | 38, 52 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Waste water discharge | m³ | 526555 | 274184 | 52 |
Waste water discharge intensity | m³/ten thousand revenue | 0.8 | 0.54 | 52 |
Wastewater discharge | m³ | 526555 | 274184 | 41 |
Wastewater discharge intensity (m3/ten thousand revenue) | m³/ten thousand revenue | 0.8 | 0.54 | 41 |
Water consumption | m³ | 585601 | 304649 | 38, 52 |
Water consumption intensity | m³/ten thousand revenue | 0.88 | 0.6 | 38, 52 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Employees age 35 and below | 3976 | 2994 | 53 | |
Employees age 36-50 | 3860 | 4512 | 53 | |
Employees age 51 and above | 694 | 419 | 53 | |
Female employees | 2508 | 1641 | 53 | |
Male employees | 6022 | 6284 | 53 | |
Managers | 198 | 199 | 53 | |
Operators | 6630 | 6123 | 53 | |
Specialists | 1702 | 1603 | 53 | |
Total employees | 8530 | 7925 | 44, 53 | |
Total employees - Age group - Age 35 and below | 2994 | 44 | ||
Total employees - Age group - Age 36-50 | 4512 | 44 | ||
Total employees - Age group - Age 51 and above | 419 | 44 | ||
Total employees - Function - Managers | 199 | 44 | ||
Total employees - Function - Operators | 6123 | 44 | ||
Total employees - Function - Specialists | 1603 | 44 | ||
Total employees - Gender group - Female | 1641 | 44 | ||
Total employees - Gender group - Male | 6284 | 44 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Employee turnover - Age - Age 35 and below | 1.92% | 44 | ||
Employee turnover - Age - Age 36-50 | 3.88% | 44 | ||
Employee turnover - Age - Age 51 and above | 7.89% | 44 | ||
Employee turnover - Function - Managers | 63.14% | 44 | ||
Employee turnover - Function - Operators | 1.90% | 44 | ||
Employee turnover - Function - Specialists | 0.55% | 44 | ||
Employee turnover - Gender - Female | 3.06% | 44 | ||
Employee turnover - Gender - Male | 3.33% | 44 | ||
Employee turnover, age 35 and below | 10.69% | 1.92% | 53 | |
Employee turnover, age 36-50 | 8.52% | 3.88% | 53 | |
Employee turnover, age 51 and above | 1.41% | 7.89% | 53 | |
Employee turnover, female | 8.40% | 3.06% | 53 | |
Employee turnover, male | 17.60% | 3.33% | 53 | |
Employee turnover, managers | 0.03% | 63.14% | 53 | |
Employee turnover, operators | 19.00% | 1.90% | 53 | |
Employee turnover, specialists | 1.59% | 0.55% | 53 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Number of work injuries (time) | 5 | 54 |
Lost days due to work injury.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Lost day due to general work injury (day) | day | 176 | 54 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Employee training - Deputy General Managers, General Managers, Chairman participants | participants | 19 | 46 | 65 | 54 |
Employee training - Directors participants | participants | 1081 | 1855 | 631 | 54 |
Employee training - Managers participants | participants | 1575 | 6061 | 3905 | 54 |
Employee training - Operators participants | participants | 63232 | 78231 | 64873 | 54 |
Employee training - Specialists participants | participants | 9840 | 36188 | 42418 | 54 |
Employee training - Total participants | participants | 75747 | 122381 | 111892 | 54 |
Total training participants | participants | 75747 | 122381 | 111892 | 46 |
Training participants - Deputy General Managers, General Managers, Chairman | participants | 19 | 46 | 65 | 46 |
Training participants - Directors | participants | 1081 | 1855 | 631 | 46 |
Training participants - Managers | participants | 1575 | 6061 | 3905 | 46 |
Training participants - Operators | participants | 63232 | 78231 | 64873 | 46 |
Training participants - Specialists | participants | 9840 | 36188 | 42418 | 46 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Employee training - Deputy General Managers, General Managers, Chairman training hours | hours | 126.5 | 227 | 556 | 54 |
Employee training - Directors training hours | hours | 4089.5 | 7549 | 1262 | 54 |
Employee training - Managers training hours | hours | 5166 | 12091 | 5578 | 54 |
Employee training - Operators training hours | hours | 210169.5 | 212909 | 160158 | 54 |
Employee training - Specialists training hours | hours | 41500 | 90270 | 78159 | 54 |
Employee training - Total training hours | hours | 261051.5 | 323046 | 245713 | 54 |
Total training hours | hours | 261051.5 | 323046 | 245713 | 46 |
Training hours - Deputy General Managers, General Managers, Chairman | hours | 126.5 | 227 | 556 | 46 |
Training hours - Directors | hours | 4089.5 | 7549 | 1262 | 46 |
Training hours - Managers | hours | 5166 | 12091 | 5578 | 46 |
Training hours - Operators | hours | 210169.5 | 212909 | 160158 | 46 |
Training hours - Specialists | hours | 41500 | 90270 | 78159 | 46 |
Number of suppliers by geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Total suppliers (companies) | companies | 431 | 846 | 1044 | 54 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Client satisfaction survey result | % | 93.2 | 93.32 | 95.38 | 54 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | T | 140435 | 116766 |
Indirect Energy Emissions (Scope 2) | T | 7480 | 6410 |
Total GHG Emissions | T | 147915 | 123176 |
Total GHG Emissions Intensity (By Revenue) | 0.22 | 0.24 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Hazardous Waste (Electronic and IT Equipment) | piece | 621 | 1104 |
Hazardous Waste (Liquid Waste) | kg | 5215 | 2616 |
Hazardous Waste (Used Batteries) | piece | 213 | 194 |
Total Hazardous Waste Intensity (By Revenue) | piece/ten thousand revenue | 0.0079 | 0.0051 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 |
---|---|---|
Paper Waste | T | 4.03 |
Total Non-Hazardous Waste Intensity (By Revenue) | T/ten thousand revenue | 0.0000079 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Diesel Fuel Consumption | L | 52289380 | 44030130 |
Energy Consumption Intensity (By Revenue) | MWh/ten thousand revenue | 0.82 | 0.88 |
Gasoline Consumption | L | 958585 | 754981 |
Natural Gas Consumption | m³ | 82107 | 51512 |
Purchased Electricity | MWh | 11417 | 10573 |
Total Energy Consumption | MWh | 541300 | 451159 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Total Wastewater Discharge | m³ | 526555 | 274184 |
Total Water Withdrawal | m³ | 585601 | 304649 |
Wastewater Discharge Intensity | m³/ten thousand revenue | 0.8 | 0.54 |
Water Consumption | m³ | 585601 | 304649 |
Water Consumption Intensity (By Revenue) | m³/ten thousand revenue | 0.88 | 0.6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Number of Employees Aged Above 50 | persons | 694 | 419 |
Number of Female Employees | persons | 2508 | 1641 |
Number of Male Employees | persons | 6022 | 6284 |
Number of Total Employees | persons | 8530 | 7925 |
Percentage of Female Employees | percent | 29.4 | 20.7 |
Percentage of Male Employees | percent | 70.6 | 79.3 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Turnover Rate of Female Employees | % | 8.4 | 3.06 |
Turnover Rate of Male Employees | % | 17.6 | 3.33 |
Lost days due to work injury.
Standard Indicator | Unit | 2018 |
---|---|---|
Lost Days Due to Work-related Injuries | day | 176 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Percentage of Trained Board of Directors | % | 1.428 | 1.516 | 0.564 |
Percentage of Trained Middle Management | % | 2.08 | 4.95 | 3.49 |
Percentage of Trained Operational Employees | % | 83.5 | 63.92 | 57.98 |
Percentage of Trained Senior Management | % | 0.0251 | 0.0376 | 0.0581 |
Percentage of Trained Technical Employees | % | 12.99 | 29.57 | 37.91 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Total Training Hours | hours | 261051.5 | 323046 | 245713 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Number of Total Suppliers | companies | 431 | 846 | 1044 |