2018 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Direct emissions (Scope 1) - Commercial Projects | tonnes CO₂ | 10513 | 95 |
| Direct emissions (Scope 1) - Hotels | tonnes CO₂ | 7605 | 95 |
| Direct emissions (Scope 1) - Offices | tonnes CO₂ | 1947 | 95 |
| Direct emissions (Scope 1) - Projects under Construction | tonnes CO₂ | 4311 | 95 |
| Direct emissions (Scope 1) - Sales Centers | tonnes CO₂ | 533 | 95 |
| Indirect emissions (Scope 2) - Commercial Projects | tonnes CO₂ | 131486 | 95 |
| Indirect emissions (Scope 2) - Hotels | tonnes CO₂ | 19273 | 95 |
| Indirect emissions (Scope 2) - Offices | tonnes CO₂ | 5667 | 95 |
| Indirect emissions (Scope 2) - Projects under Construction | tonnes CO₂ | 64216 | 95 |
| Indirect emissions (Scope 2) - Sales Centers | tonnes CO₂ | 8684 | 95 |
| Others (Scope 3) - Commercial Projects | tonnes CO₂ | 94 | 95 |
| Others (Scope 3) - Hotels | tonnes CO₂ | 1390 | 95 |
| Others (Scope 3) - Offices | tonnes CO₂ | 270 | 95 |
| Others (Scope 3) - Projects under Construction | tonnes CO₂ | N/A | 95 |
| Others (Scope 3) - Sales Centers | tonnes CO₂ | N/A | 95 |
| Purchased electricity - Commercial Projects | kWh | 178457488 | 93 |
| Purchased electricity - Hotels | kWh | 32003215 | 93 |
| Total emission intensity (tonnes CO₂/guest night) - Commercial Projects | tonnes CO₂/guest night | N/A | 95 |
| Total emission intensity (tonnes CO₂/guest night) - Hotels | tonnes CO₂/guest night | 0.0803 | 95 |
| Total emission intensity (tonnes CO₂/guest night) - Offices | tonnes CO₂/guest night | N/A | 95 |
| Total emission intensity (tonnes CO₂/guest night) - Projects under Construction | tonnes CO₂/guest night | N/A | 95 |
| Total emission intensity (tonnes CO₂/guest night) - Sales Centers | tonnes CO₂/guest night | N/A | 95 |
| Total emission intensity (tonnes CO₂/m²) - Commercial Projects | tonnes CO₂/m² | 0.0659 | 95 |
| Total emission intensity (tonnes CO₂/m²) - Hotels | tonnes CO₂/m² | N/A | 95 |
| Total emission intensity (tonnes CO₂/m²) - Offices | tonnes CO₂/m² | 0.113 | 95 |
| Total emission intensity (tonnes CO₂/m²) - Projects under Construction | tonnes CO₂/m² | N/A | 95 |
| Total emission intensity (tonnes CO₂/m²) - Sales Centers | tonnes CO₂/m² | 0.0419 | 95 |
| Total emissions - Commercial Projects | tonnes CO₂ | 142093 | 95 |
| Total emissions - Hotels | tonnes CO₂ | 28268 | 95 |
| Total emissions - Offices | tonnes CO₂ | 7884 | 95 |
| Total emissions - Projects under Construction | tonnes CO₂ | 68527 | 95 |
| Total emissions - Sales Centers | tonnes CO₂ | 9217 | 95 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Batteries disposed - Commercial Projects | kg | 101 | 96 |
| Batteries disposed - Hotels | kg | 200 | 96 |
| Batteries disposed - Offices | kg | N/A | 96 |
| Batteries disposed - Projects under Construction | kg | 1368 | 96 |
| Batteries disposed - Sales Centers | kg | N/A | 96 |
| Electronic waste disposed - Commercial Projects | kg | 257 | 96 |
| Electronic waste disposed - Offices | kg | 1404 | 96 |
| Electronic waste disposed - Projects under Construction | kg | 3355 | 96 |
| Electronic waste disposed - Sales Centers | kg | 101 | 96 |
| Metal recycled - Commercial Projects | kg | 70 | 96 |
| Metal recycled - Hotels | kg | 220 | 96 |
| Metal recycled - Offices | kg | 31 | 96 |
| Metal recycled - Projects under Construction | kg | 57078481 | 96 |
| Metal recycled - Sales Centers | kg | N/A | 96 |
| Waste oil disposed - Commercial Projects | kg | 21634 | 96 |
| Waste oil disposed - Hotels | kg | 45700 | 96 |
| Waste oil disposed - Offices | kg | N/A | 96 |
| Waste oil disposed - Projects under Construction | kg | 14497 | 96 |
| Waste oil disposed - Sales Centers | kg | N/A | 96 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Earthwork/muck - Commercial Projects | tonnes | N/A | 95 |
| Earthwork/muck - Hotels | tonnes | N/A | 95 |
| Earthwork/muck - Offices | tonnes | N/A | 95 |
| Earthwork/muck - Projects under Construction | tonnes | 14113530 | 95 |
| Earthwork/muck - Sales Centers | tonnes | N/A | 95 |
| Food waste recycled - Commercial Projects | kg | 916450 | 96 |
| Food waste recycled - Hotels | kg | 200500 | 96 |
| Food waste recycled - Offices | kg | 32324 | 96 |
| Food waste recycled - Projects under Construction | kg | 454083 | 96 |
| Food waste recycled - Sales Centers | kg | N/A | 96 |
| General waste/domestic waste - Commercial Projects | tonnes | 68413 | 95 |
| General waste/domestic waste - Hotels | tonnes | 1873 | 95 |
| General waste/domestic waste - Offices | tonnes | 1123 | 95 |
| General waste/domestic waste - Projects under Construction | tonnes | 23841 | 95 |
| General waste/domestic waste - Sales Centers | tonnes | 160095 | 95 |
| Glass recycled - Commercial Projects | kg | 14300 | 96 |
| Glass recycled - Hotels | kg | 2020 | 96 |
| Glass recycled - Projects under Construction | kg | 760 | 96 |
| Glass recycled - Sales Centers | kg | N/A | 96 |
| Grease trap waste - Commercial Projects | kg | 194991 | 95 |
| Grease trap waste - Hotels | kg | 70500 | 95 |
| Grease trap waste - Offices | kg | N/A | 95 |
| Grease trap waste - Projects under Construction | kg | N/A | 95 |
| Grease trap waste - Sales Centers | kg | N/A | 95 |
| Horticultural waste - Commercial Projects | tonnes | 117 | 95 |
| Horticultural waste - Hotels | tonnes | 182 | 95 |
| Horticultural waste - Offices | tonnes | N/A | 95 |
| Horticultural waste - Projects under Construction | tonnes | 7162 | 95 |
| Horticultural waste - Sales Centers | tonnes | N/A | 95 |
| Number of hotels included in environmental KPI reporting scope | hotels | 7 | 7 |
| Paper recycled - Commercial Projects | kg | 730 | 96 |
| Paper recycled - Hotels | kg | 3402 | 96 |
| Paper recycled - Offices | kg | 3329 | 96 |
| Paper recycled - Projects under Construction | kg | 159777 | 96 |
| Paper recycled - Sales Centers | kg | N/A | 96 |
| Plastic recycled - Commercial Projects | kg | 200 | 96 |
| Plastic recycled - Hotels | kg | 5552 | 96 |
| Plastic recycled - Offices | kg | 43 | 96 |
| Plastic recycled - Projects under Construction | kg | 7520 | 96 |
| Plastic recycled - Sales Centers | kg | N/A | 96 |
| Waste fluorescent tubes/bulbs disposed - Commercial Projects | kg | 3232 | 96 |
| Waste fluorescent tubes/bulbs disposed - Hotels | kg | 1968 | 96 |
| Waste fluorescent tubes/bulbs disposed - Offices | kg | 1876 | 96 |
| Waste fluorescent tubes/bulbs disposed - Projects under Construction | kg | 3532 | 96 |
| Waste fluorescent tubes/bulbs disposed - Sales Centers | kg | 982 | 96 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Renovation, construction and demolition waste - Commercial Projects | tonnes | 22447 | 95 |
| Renovation, construction and demolition waste - Hotels | tonnes | 41 | 95 |
| Renovation, construction and demolition waste - Offices | tonnes | N/A | 95 |
| Renovation, construction and demolition waste - Projects under Construction | tonnes | 20625913 | 95 |
| Renovation, construction and demolition waste - Sales Centers | tonnes | N/A | 95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | end of 2018 | Report Pages |
|---|---|---|---|---|
| Concrete used | m³ | 15319726 | 96 | |
| Diesel consumption - Commercial Projects | L | 8074 | 93 | |
| Diesel consumption - Hotels | L | 114310 | 93 | |
| Diesel consumption - Offices | L | 4883 | 93 | |
| Diesel consumption - Projects under Construction | L | 1355148 | 93 | |
| Diesel consumption - Sales Centers | L | 51286 | 93 | |
| Energy consumption intensity (Direct) - Commercial Projects | kWh/m² | 8.144 | 93 | |
| Energy consumption intensity (Direct) - Hotels | kWh/guest night | 88.847 | 93 | |
| Energy consumption intensity (Direct) - Offices | kWh/m² | 109.741 | 93 | |
| Energy consumption intensity (Direct) - Sales Centers | kWh/m² | 9.43 | 93 | |
| Energy consumption intensity (Indirect) - Commercial Projects | kWh/m² | 99.91 | 93 | |
| Energy consumption intensity (Indirect) - Hotels | kWh/m² | 93.38 | 93 | |
| Energy consumption intensity (Indirect) - Offices | kWh/m² | 114.42 | 93 | |
| Energy consumption intensity (Indirect) - Sales Centers | kWh/m² | 58.3 | 93 | |
| Gasoline consumption - Commercial Projects | L | 11822 | 93 | |
| Gasoline consumption - Hotels | L | 69313 | 93 | |
| Gasoline consumption - Offices | L | 825339 | 93 | |
| Gasoline consumption - Projects under Construction | L | 340101 | 93 | |
| Gasoline consumption - Sales Centers | L | 175660 | 93 | |
| LPG consumption - Commercial Projects | kg | 3081 | 93 | |
| LPG consumption - Offices | kg | 19862 | 93 | |
| Natural gas consumption - Commercial Projects | GJ | 62311 | 93 | |
| Natural gas consumption - Hotels | GJ | 106354 | 93 | |
| Purchased electricity - Offices | kWh | 7946343 | 93 | |
| Purchased electricity - Projects under Construction | kWh | 97667663 | 93 | |
| Purchased electricity - Sales Centers | kWh | 12715219 | 93 | |
| Purchased hot water - Commercial Projects | GJ | 133648 | 93 | |
| Purchased steam - Hotels | GJ | 3169 | 93 | |
| Purchased steam - Offices | GJ | 139 | 93 | |
| Purchased steam - Sales Centers | GJ | 419 | 93 | |
| Shared office operation area (OfficeZip) | sq m | 30000 | 11 | |
| Total GFA of affordable housing projects completed | million sq m | 1.94 | 79 | |
| Total GFA of new affordable housing projects started construction | million sq m | 1.49 | 79 | |
| Total gross floor area (GFA) of green building certifications obtained | sq m | 879000 | 63 | |
| Total gross floor area (GFA) of green building-certified projects | sq m | 28400000 | 63 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Municipal water supply - Commercial Projects | m³ | 4329543 | 94 |
| Municipal water supply - Hotels | m³ | 664841 | 94 |
| Municipal water supply - Offices | m³ | 194734 | 94 |
| Municipal water supply - Projects under Construction | m³ | 6557339 | 94 |
| Municipal water supply - Sales Centers | m³ | 602736 | 94 |
| Other sources of water withdrawal - Commercial Projects | m³ | N/A | 94 |
| Other sources of water withdrawal - Hotels | m³ | N/A | 94 |
| Other sources of water withdrawal - Offices | m³ | N/A | 94 |
| Other sources of water withdrawal - Projects under Construction | m³ | 175896 | 94 |
| Other sources of water withdrawal - Sales Centers | m³ | N/A | 94 |
| Total water consumption - Commercial Projects | m³ | 4329543 | 94 |
| Total water consumption - Hotels | m³ | 664841 | 94 |
| Total water consumption - Offices | m³ | 194734 | 94 |
| Total water consumption - Projects under Construction | m³ | 6733235 | 94 |
| Total water consumption - Sales Centers | m³ | 602736 | 94 |
| Water consumption intensity - Commercial Projects | m³/guest night, m³/m² | N/A | 94 |
| Water consumption intensity - Hotels | m³/guest night, m³/m² | 1.888 | 94 |
| Water consumption intensity - Offices | m³/guest night, m³/m² | N/A | 94 |
| Water consumption intensity - Projects under Construction | m³/guest night, m³/m² | N/A | 94 |
| Water consumption intensity - Sales Centers | m³/guest night, m³/m² | 2.738 | 94 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Wood used | m³ | 365835 | 96 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | end of 2018 | Report Pages |
|---|---|---|---|---|
| LEED Gold Award (Block C/D, China Overseas International Center, Chengdu) | award | 1 | 64 | |
| LEED Gold Award (China Overseas Building, Nanjing) | award | 1 | 64 | |
| No. 1 in China's Top 50 Listed Real Estate Enterprises in Green Credit Index | ranking | 1 | 14 | |
| No. 1 in Hong Kong-listed Mainland Chinese Real Estate Companies | ranking | 1 | 14 | |
| No. 1 in Hong Kong-listed Mainland Chinese Real Estate Companies - Top 10 in Financial Stability | ranking | Top 10 | 14 | |
| No. 2 in Hong Kong-listed Mainland Chinese Real Estate Companies | ranking | 2 | 14 | |
| No. 3 in China's Top 10 Listed Real Estate Enterprises | ranking | 3 | 14 | |
| No. 4 in Comprehensive Strength of China's Listed Real Estate Companies | ranking | 4 | 14 | |
| Number of LEED Gold Awards | awards | 2 | 63 | |
| Number of commercial green building-certified projects | projects | 20 | 63 | |
| Number of commercial projects held by the Company and operated throughout the year included in environmental KPI reporting scope | commercial projects | 38 | 7 | |
| Number of commercial projects with green building certifications | projects | 2 | 63 | |
| Number of green building certifications obtained | certifications | 44 | 63 | |
| Number of office buildings included in environmental KPI reporting scope | office buildings | 26 | 7 | |
| Number of offices included in environmental KPI reporting scope | offices | 45 | 7 | |
| Number of one-star green building certifications | certifications | 31 | 63 | |
| Number of projects under construction included in environmental KPI reporting scope | projects | 135 | 7 | |
| Number of residential green building-certified projects | projects | 134 | 63 | |
| Number of residential projects with green building certifications | projects | 42 | 63 | |
| Number of sales centers for projects on sale included in environmental KPI reporting scope | sales centers | 95 | 7 | |
| Number of shopping centers included in environmental KPI reporting scope | shopping centers | 5 | 7 | |
| Number of three-star green building certifications | certifications | 1 | 63 | |
| Number of two-star green building certifications | certifications | 10 | 63 | |
| One-star Green Building Certification (CITIC Triumph Town Phase VII, Huizhou) | certification | 1 | 64 | |
| One-star Green Building Certification (COU City, Hefei, Plot F17-2) | certification | 1 | 64 | |
| One-star Green Building Certification (Chongqing KaFu Plant Project) | certification | 1 | 64 | |
| One-star Green Building Certification (Cixi Plot E-01, Ningbo) | certification | 1 | 64 | |
| One-star Green Building Certification (Cixi Plot F-03A, Ningbo) | certification | 1 | 64 | |
| One-star Green Building Certification (Dragon Mansion, Kunming) | certification | 1 | 64 | |
| One-star Green Building Certification (Gedian, Wuhan) | certification | 1 | 64 | |
| One-star Green Building Certification (Glorious City, Fuzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Huashan West Phase IV and V (Jinan) Plot G) | certification | 1 | 64 | |
| One-star Green Building Certification (International Community, Chongqing, Plot #5 & 6) | certification | 1 | 64 | |
| One-star Green Building Certification (King Palace, Fuzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Lagoon Manor, Chengdu) | certification | 1 | 64 | |
| One-star Green Building Certification (Mansion Hills, Chongqing) | certification | 1 | 64 | |
| One-star Green Building Certification (One Riverside Park, Ganzhou, Plot E11-2) | certification | 1 | 64 | |
| One-star Green Building Certification (Platinum Mansion, Changzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Pukou Project, Nanjing) | certification | 1 | 64 | |
| One-star Green Building Certification (Royal Mansion, Chengdu) | certification | 1 | 64 | |
| One-star Green Building Certification (Royal Mansion, Weinan) | certification | 1 | 64 | |
| One-star Green Building Certification (Royal Villa, Hefei) | certification | 1 | 64 | |
| One-star Green Building Certification (Ruyuan Garden, Zhengzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Shounan Plot, Ningbo) | certification | 1 | 64 | |
| One-star Green Building Certification (The Cullinan, Ganzhou, Plot E17) | certification | 1 | 64 | |
| One-star Green Building Certification (The Majestic, Zhengzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (The Phoenix, Fuzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (The Riverside, Fuzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (The Throne, Fuzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (The U World, Hefei) | certification | 1 | 64 | |
| One-star Green Building Certification (Waterfront City Phase VII, Huizhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Xiangqi Housing, Hangzhou) | certification | 1 | 64 | |
| One-star Green Building Certification (Xiaolongwan Project, Nanjing) | certification | 1 | 64 | |
| One-star Green Building Certification (Yiyuan Garden, Zhengzhou) | certification | 1 | 64 | |
| Operating area of new projects in 2018 | sq m | 350000 | 11 | |
| Steel used | tonnes | 1838367 | 96 | |
| Three-star Green Building Certification (Area A5 (76-97#, 24-25#) of International Community, Yantai) | certification | 1 | 64 | |
| Total number of green building-certified projects | projects | 154 | 63 | |
| Two-star Green Building Certification (Century ELITE, Zhuhai) | certification | 1 | 64 | |
| Two-star Green Building Certification (Glory Park North, Yancheng) | certification | 1 | 64 | |
| Two-star Green Building Certification (Glory Park South, Yancheng) | certification | 1 | 64 | |
| Two-star Green Building Certification (Ningbo Jiangbeizhuang Bridge Project) | certification | 1 | 64 | |
| Two-star Green Building Certification (Royal Pavilion, Yantai) | certification | 1 | 64 | |
| Two-star Green Building Certification (Suzhou Xingzhou Project) | certification | 1 | 64 | |
| Two-star Green Building Certification (The Lakeside, Zhuhai) | certification | 1 | 64 | |
| Two-star Green Building Certification (The Phoenix (Wuxi) Plot A2) | certification | 1 | 64 | |
| Two-star Green Building Certification (UNIONE Phase II, Ningbo) | certification | 1 | 64 | |
| Two-star Green Building Certification (Unipark Shopping Mall, Zhuhai) | certification | 1 | 64 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Board of Directors - Female | Person(s) | 1 | 88 |
| Board of Directors - Male | Person(s) | 7 | 88 |
| Employee turnover (Female) | Person(s) | 351 | 91 |
| Employees - Female | Person(s) | 1736 | 88 |
| Employees - Female (percentage) | 29.4% | 88 | |
| Employees - Hong Kong | Person(s) | 110 | 88 |
| Employees - Hong Kong (percentage) | 1.9% | 88 | |
| Employees - Mainland China | Person(s) | 5749 | 88 |
| Employees - Mainland China (percentage) | 97.5% | 88 | |
| Employees - Male | Person(s) | 4159 | 88 |
| Employees - Male (percentage) | 70.6% | 88 | |
| Employees - Overseas | Person(s) | 36 | 88 |
| Employees - Overseas (percentage) | 0.6% | 88 | |
| Employees aged 30 years old and below | Person(s) | 1847 | 89 |
| Employees aged 30 years old and below (percentage) | 31.3% | 89 | |
| Employees aged 31 to 40 years old | Person(s) | 2941 | 89 |
| Employees aged 31 to 40 years old (percentage) | 49.9% | 89 | |
| Employees aged 41 to 50 years old | Person(s) | 943 | 89 |
| Employees aged 41 to 50 years old (percentage) | 16.0% | 89 | |
| Employees aged 51 years old and above | Person(s) | 164 | 89 |
| Employees aged 51 years old and above (percentage) | 2.8% | 89 | |
| Entry-level employees | Person(s) | 1195 | 89 |
| Entry-level employees (percentage) | 20.3% | 89 | |
| General employees | Person(s) | 4300 | 89 |
| General employees (percentage) | 72.9% | 89 | |
| Middle management employees | Person(s) | 336 | 89 |
| Middle management employees (percentage) | 5.7% | 89 | |
| Number of Employees by Age Group: 30 or below | 1847 | 49 | |
| Number of Employees by Age Group: 31-40 | 2941 | 49 | |
| Number of Employees by Age Group: 41-50 | 943 | 49 | |
| Number of Employees by Age Group: over 50 | 164 | 49 | |
| Number of Employees by Gender: Female | 1736 | 49 | |
| Number of Employees by Gender: Male | 4159 | 49 | |
| Number of Employees by Region: Hong Kong, China | 36 | 49 | |
| Number of Employees by Region: Mainland China | 5749 | 49 | |
| Number of Employees by Region: Overseas | 110 | 49 | |
| Number of Senior Management Personnel by Age Group: 31-40 | 19 | 49 | |
| Number of Senior Management Personnel by Age Group: 41-50 | 36 | 49 | |
| Number of Senior Management Personnel by Age Group: over 50 | 17 | 49 | |
| Number of Senior Management Personnel by Gender: Female | 4 | 49 | |
| Number of Senior Management Personnel by Gender: Male | 68 | 49 | |
| Number of new employees - 30 years old and below | Person(s) | 513 | 90 |
| Number of new employees - 31 to 40 years old | Person(s) | 620 | 90 |
| Number of new employees - 41 to 50 years old | Person(s) | 126 | 90 |
| Number of new employees - 51 years old and above | Person(s) | 28 | 90 |
| Number of new employees - Female | Person(s) | 968 | 90 |
| Number of new employees - Hong Kong | Person(s) | 27 | 90 |
| Number of new employees - Mainland China | Person(s) | 1255 | 90 |
| Number of new employees - Male | Person(s) | 319 | 90 |
| Number of new employees - Overseas | Person(s) | 5 | 90 |
| Percentage of new employees - 30 years old and below | 27.8% | 90 | |
| Percentage of new employees - 31 to 40 years old | 21.1% | 90 | |
| Percentage of new employees - 41 to 50 years old | 13.4% | 90 | |
| Percentage of new employees - 51 years old and above | 17.1% | 90 | |
| Percentage of new employees - Female | 55.8% | 90 | |
| Percentage of new employees - Hong Kong | 24.5% | 90 | |
| Percentage of new employees - Mainland China | 21.8% | 90 | |
| Percentage of new employees - Male | 7.7% | 90 | |
| Percentage of new employees - Overseas | 13.9% | 90 | |
| Permanent employees | Person(s) | 5895 | 89 |
| Permanent employees (percentage) | 100.0% | 89 | |
| Proportion of senior management hired from the local community - Hong Kong | Percentage | 100% | 88 |
| Proportion of senior management hired from the local community - Mainland China | Percentage | 85.7% | 88 |
| Senior management employees (excluding Board members) | Person(s) | 64 | 89 |
| Senior management employees (excluding Board members, percentage) | 1.1% | 89 | |
| Temporary employees (percentage) | 0.0% | 89 | |
| Total Number of Employees | 5895 | 49 | |
| Total Number of Senior Management Personnel | 72 | 49 | |
| Total number of employees | Person(s) | 5895 | 89 |
| Total number of new employees | Person(s) | 1287 | 90 |
| Total percentage of new employees | 21.8% | 90 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employee turnover (30 years old and below) | Person(s) | 204 | 91 |
| Employee turnover (30 years old and below, percentage) | 11.0% | 91 | |
| Employee turnover (31 to 40 years old) | Person(s) | 201 | 91 |
| Employee turnover (31 to 40 years old, percentage) | 6.8% | 91 | |
| Employee turnover (41 to 50 years old) | Person(s) | 62 | 91 |
| Employee turnover (41 to 50 years old, percentage) | 6.6% | 91 | |
| Employee turnover (51 years old and above) | Person(s) | 3 | 91 |
| Employee turnover (51 years old and above, percentage) | 1.8% | 91 | |
| Employee turnover (Female, percentage) | 20.2% | 91 | |
| Employee turnover (Male) | Person(s) | 119 | 91 |
| Employee turnover (Male, percentage) | 2.9% | 91 | |
| Employee turnover in Hong Kong | Person(s) | 24 | 91 |
| Employee turnover in Hong Kong (percentage) | 21.8% | 91 | |
| Employee turnover in Mainland China | Person(s) | 443 | 91 |
| Employee turnover in Mainland China (percentage) | 7.7% | 91 | |
| Employee turnover in Overseas | Person(s) | 3 | 91 |
| Employee turnover in Overseas (percentage) | 8.3% | 91 | |
| Total employee turnover in number | Person(s) | 470 | 91 |
| Total employee turnover in percentage | 8.0% | 91 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Average training hours per employee - Entry-level employees | Hour(s) | 62 | 92 |
| Average training hours per employee - Female | Hour(s) | 60 | 92 |
| Average training hours per employee - General employees | Hour(s) | 72 | 92 |
| Average training hours per employee - Male | Hour(s) | 70 | 92 |
| Average training hours per employee - Middle management | Hour(s) | 65 | 92 |
| Average training hours per employee - Senior management | Hour(s) | 60 | 92 |
| Overall average training hours per employee | Hour(s) | 69 | 92 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of suppliers in Hua Bei Region (Central) | Supplier(s) | 18 | 87 |
| Number of suppliers in Hua Bei Region (Local) | Supplier(s) | 36 | 87 |
| Number of suppliers in Hua Dong Region (Central) | Supplier(s) | 34 | 87 |
| Number of suppliers in Hua Dong Region (Local) | Supplier(s) | 45 | 87 |
| Number of suppliers in Hua Dong Region (Regional) | Supplier(s) | 3 | 87 |
| Number of suppliers in Hua Nan Region (Central) | Supplier(s) | 44 | 87 |
| Number of suppliers in Hua Nan Region (Local) | Supplier(s) | 62 | 87 |
| Number of suppliers in Hua Nan Region (Regional) | Supplier(s) | 3 | 87 |
| Number of suppliers in Northern Region (Central) | Supplier(s) | 2 | 87 |
| Number of suppliers in Northern Region (Local) | Supplier(s) | 22 | 87 |
| Number of suppliers in Northern Region (Regional) | Supplier(s) | 1 | 87 |
| Number of suppliers in Western Region (Central) | Supplier(s) | 2 | 87 |
| Number of suppliers in Western Region (Local) | Supplier(s) | 24 | 87 |
| Number of suppliers in Western Region (Regional) | Supplier(s) | 2 | 87 |
| Total number of suppliers (Central) | Supplier(s) | 100 | 87 |
| Total number of suppliers (Local) | Supplier(s) | 189 | 87 |
| Total number of suppliers (Regional) | Supplier(s) | 9 | 87 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Percentage of new suppliers screened this year | Percentage | 100% | 87 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|---|
| Customer loyalty | % | 70% | 40 | |||
| Customer satisfaction | %, Percentage | 63% | 62% | 70% | 85% | 40, 87 |
| Customer satisfaction target | % | 86% | 40 | |||
| Net Promoter Score | % | 29% | 40 | |||
| Products and services related complaints | Case(s) | 5102 | 87 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Corporate brand value | billion RMB | 72.256 | 9 |
| Number of green building technology patents obtained | patents | 5 | 63 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Subsidiaries and joint ventures or associates which signed the Liability Statement of Business Integrity | Percentage | 100% | 86 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employees who received training in anti-corruption policies | Person(s) | 6457 | 86 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| China's Top 10 Exemplary Real Estate Enterprises for Poverty Alleviation | ranking | Top 10 | 14 |
| Ecological and Cultural Tourism Model Award for Shenzhou Peninsula Project of China Overseas Property | Awarded | 14 | |
| Top 10 in Comprehensive Strength among Hong Kong-listed Mainland Chinese Real Estate Companies | ranking | Top 10 | 14 |
| Top 10 in Wealth Creation Capacity among Hong Kong-listed Mainland Chinese Real Estate Companies | ranking | Top 10 | 14 |
| Top 3 Real Estate Enterprises for Targeted Poverty Alleviation | ranking | 3 | 14 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of visitors at Shenzhen Contemporary Art Centre and Urban Planning Exhibition Hall | 750000 | 11 | |
| Occupancy rate of 12 OfficeZip projects | exceeded 90% | 11 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO₂ | 24909 |
| Indirect Energy Emissions (Scope 2) | tonnes CO₂ | 211326 |
| Total GHG Emissions | tonnes CO₂ | 257989 |
| Total GHG Emissions Intensity (By Area) | tonnes CO₂/m² | 0.0659 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO₂ | 1754 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Hazardous Electronic Waste | kg | 5117 |
| Hazardous Waste (Office) | kg | 1404 |
| Hazardous Waste (Used Batteries) | kg | 1669 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Glass Waste | kg | 17080 |
| Non-Hazardous Waste (Domestic Waste) | tonnes | 251345 |
| Non-Hazardous Waste (Kitchen Waste) | kg | 1590357 |
| Paper Waste | kg | 167238 |
| Plastic Waste | kg | 13315 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Diesel Fuel Consumption | L | 114310 |
| Energy Consumption Intensity (By Area) | kWh/guest night | 88.847 |
| Gasoline Consumption | L | 11822 |
| Indirect Energy Intensity (By Area) | kWh/m² | 114.42 |
| LPG Consumption | kg | 19862 |
| Natural Gas Consumption | GJ | 62311 |
| Purchased Electricity | kWh | 97667663 |
| Purchased Heating | GJ | 133648 |
| Purchased Steam | GJ | 3169 |
| Solar Energy | million kWh | 3.76 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Municipal Water Consumption | m³ | 602736 |
| Recycled Water Percentage | % | 3.62 |
| Recycled Water Usage | cubic meters | 16000 |
| Water Consumption | m³ | 664841 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | percent |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | percent |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Usage of Packaging Materials (Wood) | m³ | 365835 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 3884 |
| Number of Employees Aged Above 50 | Person(s) | 164 |
| Number of Employees Aged Below 30 | Person(s) | 1847 |
| Number of Employees in Hong Kong | Person(s) | 110 |
| Number of Employees in Mainland China | Person(s) | 5749 |
| Number of Employees in Overseas | Person(s) | 36 |
| Number of Female Employees | Person(s) | 1736 |
| Number of Full-time Employees | Person(s) | 5895 |
| Number of General Employees | Person(s) | 4300 |
| Number of Male Employees | Person(s) | 4159 |
| Number of Middle Management Employees | Person(s) | 336 |
| Number of New Employees | Person(s) | 1287 |
| Number of New Employees (Above 50) | Person(s) | 28 |
| Number of New Employees (Aged 30-50) | Person(s) | 746 |
| Number of New Employees (Aged Below 30) | Person(s) | 513 |
| Number of New Employees (Female) | Person(s) | 968 |
| Number of New Employees (Hong Kong) | Person(s) | 27 |
| Number of New Employees (Mainland China) | Person(s) | 1255 |
| Number of New Employees (Male) | Person(s) | 319 |
| Number of New Employees (Overseas) | Person(s) | 5 |
| Number of Senior Management Employees | Person(s) | 72 |
| Number of Total Employees | Person(s) | 5895 |
| Percentage of Employees Aged 30-50 | % | 65.9 |
| Percentage of Employees Aged Above 50 | % | 2.8 |
| Percentage of Employees Aged Below 30 | % | 31.3 |
| Percentage of Employees in Hong Kong | % | 1.9 |
| Percentage of Employees in Mainland China | % | 97.5 |
| Percentage of Employees in Overseas | % | 0.6 |
| Percentage of Female Employees | % | 29.4 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of General Employees | % | 72.9 |
| Percentage of Male Employees | % | 70.6 |
| Percentage of Middle Management Employees | % | 5.7 |
| Percentage of New Employees | % | 21.8 |
| Percentage of Senior Management Employees | % | 1.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 6.8 |
| Turnover Rate of Employees Aged Above 50 | % | 1.8 |
| Turnover Rate of Employees Aged Below 30 | % | 11 |
| Turnover Rate of Employees in Hong Kong | % | 21.8 |
| Turnover Rate of Employees in Mainland China | % | 7.7 |
| Turnover Rate of Employees in Overseas | % | 8.3 |
| Turnover Rate of Female Employees | % | 20.2 |
| Turnover Rate of Male Employees | % | 2.9 |
| Turnover Rate of Total Employees | % | 8 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Average Training Hours (Female) | Hour(s) | 60 |
| Average Training Hours (General Employees) | Hour(s) | 72 |
| Average Training Hours (Male) | Hour(s) | 70 |
| Average Training Hours (Middle Management) | Hour(s) | 65 |
| Average Training Hours (Senior Management) | Hour(s) | 60 |
| Average Training Hours per Employee | Hour(s) | 69 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Local Suppliers | Supplier(s) | 189 |
| Number of Suppliers in East China | Supplier(s) | 34 |
| Number of Suppliers in North China | Supplier(s) | 18 |
| Number of Suppliers in South China | Supplier(s) | 44 |
| Number of Suppliers in West China | Supplier(s) | 2 |
| Number of Total Suppliers | Supplier(s) | 298 |
| Proportion of Spending on Local Suppliers | ratio | 0.7 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | not applicable |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Products and Service Related Complaints | Case(s) | 5102 |
| Total Number of Customer Complaints | Case(s) | 5102 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Accumulative Number of Patents Granted | patents | |
| Number of Patents Held | patents | 5 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person(s) | 6457 |