2018 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO₂e | 324 | 333 | 56 |
| GHG emissions intensity by floor area | tCO₂e/m² | 0.27 | 0.24 | 56 |
| GHG emissions intensity by number of employees | tCO₂e/person | 5.8 | 5.14 | 56 |
| Indirect GHG emissions (Scope 2) | tCO₂e | 65087 | 62621 | 56 |
| Other indirect GHG emissions (Scope 3) | tCO₂e | 107 | 132 | 56 |
| Total GHG emissions | tCO₂e | 65517 | 63086 | 56 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Electronic waste disposed (hazardous) | pcs | 3119 | 4293 | 56 |
| Fluorescent lamp disposed (hazardous) | pcs | 1154 | 1186 | 56 |
| Rechargeable battery disposed (hazardous) | pcs | 107 | 85 | 56 |
| Toner cartridge disposed (hazardous) | pcs | 220 | 131 | 56 |
| Waste disposal intensity by number of employees | ton/person | 0.067 | 0.07 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Food waste recovered | ton | 71.93 | 79.28 | 56 |
| General waste disposal | ton | 757.95 | 860.71 | 56 |
| Paper purchase intensity by number of employees | kg/person | 49.97 | 50.4 | 56 |
| Waste paper recovered | ton | 265.93 | 282.77 | 56 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Aluminium can recovered | ton | 0.19 | 0.21 | 56 |
| Plastic bottle recovered | ton | 0.21 | 0.35 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Energy intensity by number of employees | GJ/person | 30.99 | 28.06 | 56 |
| Total Towngas consumption | GJ, unit | 49366 | 53370 | 56 |
| Total electricity consumption | GJ, kWh | 95840478 | 94278511 | 56 |
| Total fuel consumption for corporate fleet | GJ, kg | 73292 | 73096 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Total water consumption | Megalitre | 181 | 218 | 56 |
| Water consumption intensity by number of employees | Megalitre/person | 0.016 | 0.018 | 56 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Paper purchased | kg | 564367 | 618847 | 56 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Division heads or above | employees | 752 | 53 |
| Division heads or above - Female | employees | 287 | 53 |
| Division heads or above - Male | employees | 465 | 53 |
| Division heads or above - Percentage | 5.35% | 53 | |
| Full-time employees | employees | 13948 | 53 |
| Full-time employees - Female | employees | 8010 | 53 |
| Full-time employees - Male | employees | 5938 | 53 |
| General employees | employees | 7789 | 53 |
| General employees - Female | employees | 5080 | 53 |
| General employees - Male | employees | 2709 | 53 |
| General employees - Percentage | 55.46% | 53 | |
| Middle management | employees | 5505 | 53 |
| Middle management - Female | employees | 2722 | 53 |
| Middle management - Male | employees | 2783 | 53 |
| Middle management - Percentage | 39.19% | 53 | |
| Non-permanent employees | employees | 441 | 53 |
| Non-permanent employees - Female | employees | 321 | 53 |
| Non-permanent employees - Male | employees | 120 | 53 |
| Non-permanent employees in Hong Kong | employees | 418 | 53 |
| Non-permanent employees in Southeast Asia and Others | employees | 16 | 53 |
| Non-permanent employees in the mainland | employees | 7 | 53 |
| Part-time employees | employees | 98 | 53 |
| Part-time employees - Female | employees | 79 | 53 |
| Part-time employees - Male | employees | 19 | 53 |
| Permanent employees | employees | 13605 | 53 |
| Permanent employees - Female | employees | 7768 | 53 |
| Permanent employees - Male | employees | 5837 | 53 |
| Permanent employees in Hong Kong | employees | 11860 | 53 |
| Permanent employees in Southeast Asia and Others | employees | 1371 | 53 |
| Permanent employees in the mainland | employees | 374 | 53 |
| Proportion of senior management hired from the local community - Total | 81.38% | 53 | |
| Proportion of senior management hired from the local community in Hong Kong | 85.06% | 53 | |
| Proportion of senior management hired from the local community in Southeast Asia and Others | 55.79% | 53 | |
| Proportion of senior management hired from the local community in the mainland | 100% | 53 | |
| Total workforce | employees | 14046 | 53 |
| Total workforce - Age 18-30 | employees | 4172 | 53 |
| Total workforce - Age 18-30 - Percentage | 29.70% | 53 | |
| Total workforce - Age 31-40 | employees | 3604 | 53 |
| Total workforce - Age 31-40 - Percentage | 25.66% | 53 | |
| Total workforce - Age 41-50 | employees | 4061 | 53 |
| Total workforce - Age 41-50 - Percentage | 28.91% | 53 | |
| Total workforce - Age 51 or above | employees | 2209 | 53 |
| Total workforce - Age 51 or above - Percentage | 15.73% | 53 | |
| Total workforce - Female | employees | 8089 | 53 |
| Total workforce - Female - Percentage | 57.59% | 53 | |
| Total workforce - Male | employees | 5957 | 53 |
| Total workforce - Male - Percentage | 42.41% | 53 | |
| Total workforce in Hong Kong | employees | 12278 | 53 |
| Total workforce in Hong Kong - Age 18-30 | employees | 3436 | 53 |
| Total workforce in Hong Kong - Age 31-40 | employees | 2964 | 53 |
| Total workforce in Hong Kong - Age 41-50 | employees | 3729 | 53 |
| Total workforce in Hong Kong - Age 51 or above | employees | 2149 | 53 |
| Total workforce in Hong Kong - Percentage | 87.42% | 53 | |
| Total workforce in Southeast Asia and Others | employees | 1387 | 53 |
| Total workforce in Southeast Asia and Others - Age 18-30 | employees | 605 | 53 |
| Total workforce in Southeast Asia and Others - Age 31-40 | employees | 512 | 53 |
| Total workforce in Southeast Asia and Others - Age 41-50 | employees | 225 | 53 |
| Total workforce in Southeast Asia and Others - Age 51 or above | employees | 45 | 53 |
| Total workforce in Southeast Asia and Others - Percentage | 9.87% | 53 | |
| Total workforce in the mainland | employees | 381 | 53 |
| Total workforce in the mainland - Age 18-30 | employees | 131 | 53 |
| Total workforce in the mainland - Age 31-40 | employees | 128 | 53 |
| Total workforce in the mainland - Age 41-50 | employees | 107 | 53 |
| Total workforce in the mainland - Age 51 or above | employees | 15 | 53 |
| Total workforce in the mainland - Percentage | 2.71% | 53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 324 | 333 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 65087 | 62621 |
| Total GHG Emissions | tCO₂e | 65517 | 63086 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² | 0.27 | 0.24 |
| Total GHG Emissions Intensity (By Employee) | tCO₂e/person | 5.8 | 5.14 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO₂e | 107 | 132 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Hazardous Electronic Waste | pcs | 3119 | 4293 |
| Hazardous Waste (Used Batteries) | pcs | 107 | 85 |
| Total Hazardous Waste Intensity (By Employee) | ton/person | 0.067 | 0.07 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | ton | 71.93 | 79.28 |
| Non-Hazardous Waste Disposed | ton | 757.95 | 860.71 |
| Non-Hazardous Waste Recycled | ton | 337.86 | 362.05 |
| Paper Waste | ton | 265.93 | 282.77 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | ton | 0.14 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | 66.67 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | GJ/person | 30.99 | 28.06 |
| Natural Gas Consumption | GJ | 2370 | 2562 |
| Purchased Electricity | GJ | 345026 | 339403 |
| Total Direct Energy Consumption | GJ | 4994 | 5179 |
| Total Energy Consumption | GJ | 349212 | 344582 |
| Total Indirect Energy Consumption | GJ | 345026 | 339403 |
| Total Non-Renewable Fuel Consumption | GJ | 2624 | 2617 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Water Consumption | Megalitre | 181 | 218 |
| Water Consumption Intensity (By Number of Employees) | Megalitre/person | 0.016 | 0.018 |
| Water Consumption Intensity (By Revenue) | Megalitre/revenue | None | None |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 7665 |
| Number of Employees Aged Above 50 | employees | 2209 |
| Number of Employees Aged Below 30 | employees | 4172 |
| Number of Employees in Hong Kong | employees | 12278 |
| Number of Employees in Mainland China | employees | 381 |
| Number of Female Employees | employees | 8089 |
| Number of Full-time Employees | employees | 13948 |
| Number of Full-time Employees (Female) | employees | 8010 |
| Number of Full-time Employees (Male) | employees | 5938 |
| Number of General Employees | employees | 7789 |
| Number of General Employees (Female) | employees | 5080 |
| Number of General Employees(Male) | employees | 2709 |
| Number of Male Employees | employees | 5957 |
| Number of Middle Management Employees | employees | 5505 |
| Number of Middle Management Employees (Female) | employees | 2722 |
| Number of Middle Management Employees (Male) | employees | 2783 |
| Number of New Employees | employees | 4061 |
| Number of New Employees (Above 50) | employees | 264 |
| Number of New Employees (Aged 30-50) | employees | 1049 |
| Number of New Employees (Aged Below 30) | employees | 2748 |
| Number of New Employees (Female) | employees | 2331 |
| Number of New Employees (Hong Kong) | employees | 3597 |
| Number of New Employees (Mainland China) | employees | 35 |
| Number of New Employees (Male) | employees | 1730 |
| Number of New Employees (Overseas) | employees | 429 |
| Number of Part-time Employees | employees | 98 |
| Number of Part-time Employees (Female) | employees | 79 |
| Number of Part-time Employees (Male) | employees | 19 |
| Number of Temporary Workers | employees | 441 |
| Number of Temporary Workers (Female) | employees | 321 |
| Number of Temporary Workers (Male) | employees | 120 |
| Number of Total Employees | employees | 14046 |
| Percentage of Employees Aged 30-50 | % | 54.57 |
| Percentage of Employees Aged Above 50 | % | 15.73 |
| Percentage of Employees Aged Below 30 | % | 29.7 |
| Percentage of Employees in Hong Kong | % | 87.42 |
| Percentage of Employees in Mainland China | % | 2.71 |
| Percentage of Female Employees | % | 57.59 |
| Percentage of General Employees | % | 55.46 |
| Percentage of Male Employees | % | 42.41 |
| Percentage of Middle Management Employees | % | 39.19 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % |
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Lost days due to work injury.
| Standard Indicator | Unit |
|---|---|
| Lost Days Due to Work-related Injuries | days |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Employees) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
| Average Training Hours per Employee | hours |