Announcement-Corporate Social Responsibility Report of Bank of China Limited for 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Direct greenhouse gas emissions (tons) | tons | 2371 | 2174 | 2081 | 71 |
Greenhouse gas emissions (tons) | tons | 74549 | 76736 | 78568 | 71 |
Indirect greenhouse gas emissions (tons) | tons | 72178 | 74562 | 76488 | 71 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Total discharge of toxic waste (tons) | tons | 2.54 | 5.53 | 3.87 | 71 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Office paper used (Beijing-based institutions of the Head Office) | tons | 60.5 | 43.2 | 48 | 70 |
Total discharge of non-toxic waste (tons) | tons | 1095 | 1172 | 286 | 71 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Paper saved (Beijing-based institutions of the Head Office) | tons | 1.4 | 17.3 | 4.8 | 70 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Balance of green credits (RMB million) | RMB million | 467342 | 538799 | 632667 | 10 |
Diesel oil consumption (liters) | liters | 19886 | 22344 | 8708 | 71 |
Electrical power consumption (MWh) | MWh | 119500 | 123447 | 126635 | 71 |
Gasoline consumption (liters) | liters | 91810 | 81733 | 43279 | 71 |
Natural gas consumption (cubic meters) | cubic meters | 1071935 | 977679 | 962409 | 71 |
RMB bonds for hydropower enterprises (lead underwriter) | billion RMB | 10 | 60 | ||
Total quantity of heat purchased (GJ) | GJ | 122029 | 100820 | 85008 | 71 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Total cycling use of water (m³) | m³ | 71259 | 64341 | 74687 | 71 |
Total water consumption (m³) | m³ | 362707 | 384529 | 401581 | 71 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Credit approved for clean energy pipeline project (coal bed methane) by BOC Shanxi Branch | billion RMB | 1.65 | 61 | ||
Credit approved for waste incineration power plant (second phase) by BOC Xiamen Branch | million RMB | 730 | 61 | ||
Credit support to Hunan Airport Group international corridor project | RMB million | 100 | 45 | ||
Number of intelligent counters | 253 | 16235 | 26044 | 69 | |
Number of seedlings planted in Helanshan Pasture, Xixia District | seedlings | 100 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Coverage of social insurances (%) | % | 100 | 100 | 100 | 74 |
Dairy farmers in Ningxia with assets exceeding RMB10 million | farmers | "some" | 50 | ||
Employee satisfaction ration (%) | % | 80 | 79 | 79 | 10 |
Execution of employment contracts (%) | % | 100 | 100 | 100 | 73 |
Income tax expense (RMB million) | RMB million | 38361 | 37917 | 37208 | 10 |
International trade settlements handled | trillion USD | 1.4 | 5 | ||
Number of employees | 308900 | 311133 | 310119 | 10, 73 | |
Number of employees in Hong Kong, Macau and Taiwan | 17270 | 17665 | 18047 | 73 | |
Number of employees in the mainland of China | 286391 | 288206 | 285797 | 73 | |
Number of expatriates | 1200 | 1337 | 1391 | 73 | |
Number of female employees | 175882 | 177505 | 177338 | 73 | |
Number of local employees at overseas institutions | 21309 | 21590 | 22931 | 73 | |
Number of male employees | 133018 | 133628 | 132781 | 73 | |
Number of minority employees | 12766 | 12924 | 12899 | 73 | |
Number of new employees of the year | 11088 | 12488 | 10685 | 73 | |
Percentage of female employees (%) | % | 56.94 | 57.1 | 57.18 | 10, 73 |
Posts provided for society through campus and social recruitment | posts | 13000 | 65 | ||
Return on average equity (%) | % | 12.58 | 12.24 | 12.06 | 69 |
Year-end loan balance for dairy farmers in Ningxia | million RMB | 136 | 50 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Number of employees receiving physical examination in the Head Office | 5600 | 5843 | 4019 | 74 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2015-2018 | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|---|
Employees trained | 2725361 | 2851047 | 2966118 | 74 | ||
Number of persons trained for poverty alleviation | persons | 4400 | 37 | |||
Number of video meetings held | 2743 | 3849 | 4378 | 71 | ||
Participants in Summer Internship Trainings for college students from Hong Kong and Taiwan | persons | 235 | 65 | |||
Sessions of Summer Internship Trainings for college students from Hong Kong and Taiwan | sessions | 4 | 65 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Investments into employee training | RMB10000 | 53091 | 56605 | 64170 | 74 |
Number of suppliers by geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Balance of government-sponsored student loans (RMB million) | RMB million | 3348 | 2965 | 2698 | 10 |
Balance of government-subsidised housing loans | RMB billion | 123.8 | 45 | ||
Balance of green credit | billion RMB | 632.667 | 60 | ||
Balance of lending to run-down area re-development | RMB billion | 105.6 | 45 | ||
Budget amount involved in centralised procurements | RMB 100 million | 283.83 | 217.13 | 249.25 | 70 |
Cumulative loans granted in county and rural areas | billion RMB | 100 | 50 | ||
Cumulative loans granted to dairy farmers in Ningxia | million RMB | 200 | 50 | ||
Increase in ratio of allowance for loan impairment losses to NPLs | percentage points | 22.79 | 5 | ||
Loans for transportation construction in Hunan province | RMB billion | 20.9 | 45 | ||
NPL ratio of green credit | 0.52% | 60 | |||
NPL ratio reduction | percentage points | 0.03 | 5 | ||
Number of Jianxin Rural Banks acquired | banks | 27 | 50 | ||
Number of legal-person community banks controlled by BOC in county areas | banks | 125 | 49 | ||
Number of operating outlets in the mainland | 10651 | 10674 | 10726 | 69 | |
Number of outlets in state-level poverty-stricken counties | outlets | 287 | 50 | ||
Number of sub-branches and outlets in townships set up by BOC | sub-branches and outlets | 142 | 49 | ||
Total assets (RMB million) | RMB million | 18148889 | 19467424 | 21267275 | 10, 69 |
Total loans granted by BOC Fullerton Community Bank for poverty alleviation | RMB | 650000000 | 37 | ||
Year-on-year growth rate of green credit balance | 17.42% | 60 | |||
Year-on-year increase in balance of government-subsidised housing loans | 130.46% | 45 | |||
Year-on-year increase in balance of lending to run-down area re-development | 237.06% | 45 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Total number of centralised procurement projects | 13634 | 12818 | 14227 | 70 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Customer satisfaction ratio (%) | % | 92.6 | 94.7 | 91.7 | 10 |
Number of ATMs | 46810 | 42507 | 41723 | 69 | |
Number of customers provided with rural loan services | customers | 210000 | 50 | ||
Number of customers served in county and rural areas | customers | 1600000 | 50 | ||
Number of dairy farmers in Ningxia receiving loans | farmers | 48 | 50 | ||
Number of intelligent outlets | 5281 | 8526 | 10660 | 69 | |
Number of mobile banking customers (in 10000) | 10000 | 9440 | 11533 | 14500 | 69 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Capital adequacy ratio (%) | % | 14.28 | 14.19 | 14.97 | 10, 69 |
Capital and reserves attributable to equity holders of the Bank (RMB million) | RMB million | 1411682 | 1496016 | 1612980 | 10 |
Number of money laundering crime types covered by monitoring | 16 | 35 | |||
Number of monitoring models for anti-money laundering | 50 | 35 | |||
Number of suspicious transaction monitoring indicators | 150 | 35 | |||
Value of poverty alleviation bonds issued for China Three Gorges Corporation | billion RMB | 3 | 40 | ||
Value of poverty alleviation bonds issued for Yunnan Energy Investment Group | billion RMB | 1 | 40 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Compliance rate of suspicious transaction reporting | 96% | 35 | |
Timely rate of large-value transaction reporting | 99% | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Funds input into Zhengjia Baifu edible fungus project in Xunyi County | RMB | 1500000 | 37 |
Funds input into mutton sheep breeding programme in Qiaoshang Village, Majia Center, Chunhua County | RMB | 1000000 | 37 |
Funds input into solar farm project in Changwu County | RMB | 7500000 | 37 |
Funds input to support industrial poverty alleviation projects | RMB | 37000000 | 37 |
Funds introduced for poverty alleviation | RMB | 228000000 | 37 |
New loans granted to transportation sectors | RMB billion | 169.4 | 45 |
Number of BOC Fullerton Community Bank branches set up for poverty alleviation | branches | 4 | 37 |
Number of customers served by BOC Fullerton Community Bank for poverty alleviation | customers | 20000 | 37 |
Number of households in poverty in Changwu County receiving solar farm dividends | households | 3254 | 37 |
Number of households lifted out of poverty | households | 13119 | 37 |
Number of industrial poverty alleviation projects supported | projects | 19 | 37 |
Number of people directly driven out of poverty by industrial projects | people | 12179 | 37 |
Number of people in Tianjin using RMB1 subway ride facilitated by BOC | people | 15000000 | 49 |
Number of persons lifted out of poverty | persons | 43784 | 37 |
Number of provinces (municipalities) covered by BOC rural financial service network | provinces | 22 | 49 |
Number of state-level poverty-stricken counties with BOC outlets | counties | 184 | 50 |
Number of villages assisted in lifting out of poverty | villages | 300 | 37 |
Rural loan balance | trillion RMB | 1.29 | 50 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Annual dividend secured by each household in Changwu County from solar farm project | RMB/household/year | 400 | 37 | ||
Annual income generated by solar farm project in Changwu County | RMB/year | 2540000 | 37 | ||
Donations (RMB million) | RMB million | 61 | 64 | 87 | 10 |
Government-sponsored student loans granted to students from impoverished families | million RMB | 23539 | 49 | ||
Gratuitous poverty alleviation funds input | RMB | 75090000 | 37 | ||
Interest rate of poverty alleviation bonds issued for Yunnan Energy Investment Group | % | 4.98 | 40 | ||
Number of farmer-assistance service stations in administrative villages | service stations | 380 | 49 | ||
Number of impoverished persons helped to get jobs | persons | 1626 | 37 | ||
Number of managers dispatched for poverty alleviation | managers | 18 | 37 | ||
Number of students from impoverished families receiving government-sponsored student loans | students | 1800000 | 49 | ||
Number of students granted Bank of China Scholarship at Liszt Ferenc Academy of Music, Hungary | students | 40 | 40 | ||
Social contribution per share (RMB) | RMB | 1.71 | 1.73 | 1.81 | 10 |
Ultra-short-term green panda bonds by Beijing Enterprises Clean Energy Group Limited (lead underwriter) | billion RMB | 5 | 60 |
The types of emissions and respective emissions data.
Standard Indicator | Unit |
---|---|
Airborne Particulate Matter (PM) Emissions | tons |
SOₓ Emissions | tons |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tons | 2371 | 2174 | 2081 |
Indirect Energy Emissions (Scope 2) | tons | 72178 | 74562 | 76488 |
Total GHG Emissions | tons | 74549 | 76736 | 78568 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Total Hazardous Waste | tons | 2.54 | 5.53 | 3.87 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | tons | 1095 | 1172 | 286 |
Paper Waste | tons | 60.5 | 43.2 | 48 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Diesel Fuel Consumption | liters | 19886 | 22344 | 8708 |
Gasoline Consumption | liters | 91810 | 81733 | 43279 |
Natural Gas Consumption | cubic meters | 1071935 | 977679 | 962409 |
Purchased Electricity | MWh | 119500 | 123447 | 126635 |
Purchased Heating | GJ | 122029 | 100820 | 85008 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Recycled Water Percentage | % | 19.65 | 16.73 | 18.6 |
Recycled Water Usage | m³ | 71259 | 64341 | 74687 |
Water Consumption | m³ | 362707 | 384529 | 401581 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Energy Consumption Reduction Compared to Last Year |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit |
---|---|
Packaging Materials Consumed |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2018 |
---|---|---|
Total Investment in Ecological Restoration | billion RMB | 2.38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Number of Employees in Hong Kong, Macau and Taiwan | 17270 | 17665 | 18047 | |
Number of Employees in Mainland China | 286391 | 288206 | 285797 | |
Number of Female Employees | 175882 | 177505 | 177338 | |
Number of Male Employees | 133018 | 133628 | 132781 | |
Number of New Employees | 11088 | 12488 | 10685 | |
Number of Total Employees | 308900 | 311133 | 310119 | |
Percentage of Female Employees | % | 56.9 | 57.1 | 57.18 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Health Check Coverage for Employees | people | 5600 | 5843 | 4019 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Investments into employee training | RMB10000 | 53091 | 56605 | 64170 |
Description of measures to review employment practices to avoid child and forced labour.
Standard Indicator | Unit |
---|---|
Number of Violation Cases Related to Child Labour or Forced Labour | case |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Standard Indicator | Unit |
---|---|
Percentage of Recalled Products for Safety and Health Reasons | % |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Standard Indicator | Unit |
---|---|
Number of Customer Privacy Related Complaints |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Standard Indicator | Unit | 2018 |
---|---|---|
Percentage of Employees Anti-corruption Policies have been Communicated to | % | 69 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit |
---|---|
Number of People Participated in Ethical Standards and Anti-corruption Training | persons |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Investment in Education Donation | million RMB | 23539 | ||
Investment in Targeted Poverty Alleviation | RMB million | 75.09 | ||
Total Public Welfare Donations | RMB million | 61 | 64 | 87 |