Announcement-Corporate Social Responsibility Report of Bank of China Limited for 2018

Year: 2018
Published: 2019-03-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Direct greenhouse gas emissions (tons) tons 2371 2174 2081 71
Greenhouse gas emissions (tons) tons 74549 76736 78568 71
Indirect greenhouse gas emissions (tons) tons 72178 74562 76488 71

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total discharge of toxic waste (tons) tons 2.54 5.53 3.87 71

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Office paper used (Beijing-based institutions of the Head Office) tons 60.5 43.2 48 70
Total discharge of non-toxic waste (tons) tons 1095 1172 286 71

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 2018 Report Pages
Paper saved (Beijing-based institutions of the Head Office) tons 1.4 17.3 4.8 70

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Balance of green credits (RMB million) RMB million 467342 538799 632667 10
Diesel oil consumption (liters) liters 19886 22344 8708 71
Electrical power consumption (MWh) MWh 119500 123447 126635 71
Gasoline consumption (liters) liters 91810 81733 43279 71
Natural gas consumption (cubic meters) cubic meters 1071935 977679 962409 71
RMB bonds for hydropower enterprises (lead underwriter) billion RMB 10 60
Total quantity of heat purchased (GJ) GJ 122029 100820 85008 71

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total cycling use of water (m³) 71259 64341 74687 71
Total water consumption (m³) 362707 384529 401581 71

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 2018 Report Pages
Credit approved for clean energy pipeline project (coal bed methane) by BOC Shanxi Branch billion RMB 1.65 61
Credit approved for waste incineration power plant (second phase) by BOC Xiamen Branch million RMB 730 61
Credit support to Hunan Airport Group international corridor project RMB million 100 45
Number of intelligent counters 253 16235 26044 69
Number of seedlings planted in Helanshan Pasture, Xixia District seedlings 100 63

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Coverage of social insurances (%) % 100 100 100 74
Dairy farmers in Ningxia with assets exceeding RMB10 million farmers "some" 50
Employee satisfaction ration (%) % 80 79 79 10
Execution of employment contracts (%) % 100 100 100 73
Income tax expense (RMB million) RMB million 38361 37917 37208 10
International trade settlements handled trillion USD 1.4 5
Number of employees 308900 311133 310119 10, 73
Number of employees in Hong Kong, Macau and Taiwan 17270 17665 18047 73
Number of employees in the mainland of China 286391 288206 285797 73
Number of expatriates 1200 1337 1391 73
Number of female employees 175882 177505 177338 73
Number of local employees at overseas institutions 21309 21590 22931 73
Number of male employees 133018 133628 132781 73
Number of minority employees 12766 12924 12899 73
Number of new employees of the year 11088 12488 10685 73
Percentage of female employees (%) % 56.94 57.1 57.18 10, 73
Posts provided for society through campus and social recruitment posts 13000 65
Return on average equity (%) % 12.58 12.24 12.06 69
Year-end loan balance for dairy farmers in Ningxia million RMB 136 50

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Number of employees receiving physical examination in the Head Office 5600 5843 4019 74

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2015-2018 2016 2017 2018 Report Pages
Employees trained 2725361 2851047 2966118 74
Number of persons trained for poverty alleviation persons 4400 37
Number of video meetings held 2743 3849 4378 71
Participants in Summer Internship Trainings for college students from Hong Kong and Taiwan persons 235 65
Sessions of Summer Internship Trainings for college students from Hong Kong and Taiwan sessions 4 65

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 2017 2018 Report Pages
Investments into employee training RMB10000 53091 56605 64170 74

Number of suppliers by geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Balance of government-sponsored student loans (RMB million) RMB million 3348 2965 2698 10
Balance of government-subsidised housing loans RMB billion 123.8 45
Balance of green credit billion RMB 632.667 60
Balance of lending to run-down area re-development RMB billion 105.6 45
Budget amount involved in centralised procurements RMB 100 million 283.83 217.13 249.25 70
Cumulative loans granted in county and rural areas billion RMB 100 50
Cumulative loans granted to dairy farmers in Ningxia million RMB 200 50
Increase in ratio of allowance for loan impairment losses to NPLs percentage points 22.79 5
Loans for transportation construction in Hunan province RMB billion 20.9 45
NPL ratio of green credit 0.52% 60
NPL ratio reduction percentage points 0.03 5
Number of Jianxin Rural Banks acquired banks 27 50
Number of legal-person community banks controlled by BOC in county areas banks 125 49
Number of operating outlets in the mainland 10651 10674 10726 69
Number of outlets in state-level poverty-stricken counties outlets 287 50
Number of sub-branches and outlets in townships set up by BOC sub-branches and outlets 142 49
Total assets (RMB million) RMB million 18148889 19467424 21267275 10, 69
Total loans granted by BOC Fullerton Community Bank for poverty alleviation RMB 650000000 37
Year-on-year growth rate of green credit balance 17.42% 60
Year-on-year increase in balance of government-subsidised housing loans 130.46% 45
Year-on-year increase in balance of lending to run-down area re-development 237.06% 45

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Total number of centralised procurement projects 13634 12818 14227 70

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Customer satisfaction ratio (%) % 92.6 94.7 91.7 10
Number of ATMs 46810 42507 41723 69
Number of customers provided with rural loan services customers 210000 50
Number of customers served in county and rural areas customers 1600000 50
Number of dairy farmers in Ningxia receiving loans farmers 48 50
Number of intelligent outlets 5281 8526 10660 69
Number of mobile banking customers (in 10000) 10000 9440 11533 14500 69

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2016 2017 2018 Report Pages
Capital adequacy ratio (%) % 14.28 14.19 14.97 10, 69
Capital and reserves attributable to equity holders of the Bank (RMB million) RMB million 1411682 1496016 1612980 10
Number of money laundering crime types covered by monitoring 16 35
Number of monitoring models for anti-money laundering 50 35
Number of suspicious transaction monitoring indicators 150 35
Value of poverty alleviation bonds issued for China Three Gorges Corporation billion RMB 3 40
Value of poverty alleviation bonds issued for Yunnan Energy Investment Group billion RMB 1 40

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2018 Report Pages
Compliance rate of suspicious transaction reporting 96% 35
Timely rate of large-value transaction reporting 99% 35

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 Report Pages
Funds input into Zhengjia Baifu edible fungus project in Xunyi County RMB 1500000 37
Funds input into mutton sheep breeding programme in Qiaoshang Village, Majia Center, Chunhua County RMB 1000000 37
Funds input into solar farm project in Changwu County RMB 7500000 37
Funds input to support industrial poverty alleviation projects RMB 37000000 37
Funds introduced for poverty alleviation RMB 228000000 37
New loans granted to transportation sectors RMB billion 169.4 45
Number of BOC Fullerton Community Bank branches set up for poverty alleviation branches 4 37
Number of customers served by BOC Fullerton Community Bank for poverty alleviation customers 20000 37
Number of households in poverty in Changwu County receiving solar farm dividends households 3254 37
Number of households lifted out of poverty households 13119 37
Number of industrial poverty alleviation projects supported projects 19 37
Number of people directly driven out of poverty by industrial projects people 12179 37
Number of people in Tianjin using RMB1 subway ride facilitated by BOC people 15000000 49
Number of persons lifted out of poverty persons 43784 37
Number of provinces (municipalities) covered by BOC rural financial service network provinces 22 49
Number of state-level poverty-stricken counties with BOC outlets counties 184 50
Number of villages assisted in lifting out of poverty villages 300 37
Rural loan balance trillion RMB 1.29 50

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2018 Report Pages
Annual dividend secured by each household in Changwu County from solar farm project RMB/household/year 400 37
Annual income generated by solar farm project in Changwu County RMB/year 2540000 37
Donations (RMB million) RMB million 61 64 87 10
Government-sponsored student loans granted to students from impoverished families million RMB 23539 49
Gratuitous poverty alleviation funds input RMB 75090000 37
Interest rate of poverty alleviation bonds issued for Yunnan Energy Investment Group % 4.98 40
Number of farmer-assistance service stations in administrative villages service stations 380 49
Number of impoverished persons helped to get jobs persons 1626 37
Number of managers dispatched for poverty alleviation managers 18 37
Number of students from impoverished families receiving government-sponsored student loans students 1800000 49
Number of students granted Bank of China Scholarship at Liszt Ferenc Academy of Music, Hungary students 40 40
Social contribution per share (RMB) RMB 1.71 1.73 1.81 10
Ultra-short-term green panda bonds by Beijing Enterprises Clean Energy Group Limited (lead underwriter) billion RMB 5 60

The types of emissions and respective emissions data.

Standard Indicator Unit
Airborne Particulate Matter (PM) Emissions tons
SOₓ Emissions tons

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Direct GHG Emissions (Scope 1) tons 2371 2174 2081
Indirect Energy Emissions (Scope 2) tons 72178 74562 76488
Total GHG Emissions tons 74549 76736 78568

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total Hazardous Waste tons 2.54 5.53 3.87

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Non-Hazardous Waste Disposed tons 1095 1172 286
Paper Waste tons 60.5 43.2 48

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Diesel Fuel Consumption liters 19886 22344 8708
Gasoline Consumption liters 91810 81733 43279
Natural Gas Consumption cubic meters 1071935 977679 962409
Purchased Electricity MWh 119500 123447 126635
Purchased Heating GJ 122029 100820 85008

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Recycled Water Percentage % 19.65 16.73 18.6
Recycled Water Usage 71259 64341 74687
Water Consumption 362707 384529 401581

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Compared to Last Year

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Materials Consumed

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2018
Total Investment in Ecological Restoration billion RMB 2.38

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Number of Employees in Hong Kong, Macau and Taiwan 17270 17665 18047
Number of Employees in Mainland China 286391 288206 285797
Number of Female Employees 175882 177505 177338
Number of Male Employees 133018 133628 132781
Number of New Employees 11088 12488 10685
Number of Total Employees 308900 311133 310119
Percentage of Female Employees % 56.9 57.1 57.18

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2016 2017 2018
Health Check Coverage for Employees people 5600 5843 4019

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017 2018
Percentage of Employees Trained % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016 2017 2018
Investments into employee training RMB10000 53091 56605 64170

Description of measures to review employment practices to avoid child and forced labour.

Standard Indicator Unit
Number of Violation Cases Related to Child Labour or Forced Labour case

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons %

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Standard Indicator Unit
Number of Customer Privacy Related Complaints

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2018
Percentage of Employees Anti-corruption Policies have been Communicated to % 69

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Number of People Participated in Ethical Standards and Anti-corruption Training persons

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016 2017 2018
Investment in Education Donation million RMB 23539
Investment in Targeted Poverty Alleviation RMB million 75.09
Total Public Welfare Donations RMB million 61 64 87