2018 Corporate Social Responsibility Report of China Southern Airlines

Company: CHINA SOUTH AIR (1055)
Year: 2018
Published: 2019-03-29
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 Report Pages
E190 passenger aircraft aircraft 26 6

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Annual carbon dioxide emissions per 10000 kilometers tons 8.97 8.85 4
Carbon dioxide emission 10000 tons 2302.83 2527.94 2690.13 29
Carbon dioxide emission per ton-kilometer tons/10000 ton-kilometers 9.45 9.16 8.88 29
Equivalent carbon dioxide emission from coal 10000 tons 0.44 29
Equivalent carbon dioxide emission from diesel 10000 tons 3.2 29
Equivalent carbon dioxide emission from electricity 10000 tons 16.46 29
Equivalent carbon dioxide emission from fuel 10000 tons 2690.13 29
Equivalent carbon dioxide emission from gasoline 10000 tons 1.52 29
Equivalent carbon dioxide emission from liquefied gas 10000 tons 0.08 29
Equivalent carbon dioxide emission from natural gas 10000 tons 6.96 29
Equivalent carbon dioxide emission from other sources 10000 tons 2718.79 29
Total carbon dioxide emission million tons 26.9013 8

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Industrial wastewater treated tons 77494 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Charter flights accomplished 53 8
Coal consumption tons 2100 29
Diesel consumption tons 10199.24 29
Electricity consumption 10000 kWh 27425.9 29
Freight and mail volume million tons 1.7323 8
Fuel consumption 10000 tons 731.06 794.01 854.01 29
Fuel consumption per kilometer tons/10000 ton-kilometers 2.82 8
Fuel consumption per ton-kilometer tons/10000 ton-kilometers 3 2.91 2.82 29
Gasoline consumption tons 5012.95 29
Liquefied gas consumption tons 258.52 29
Natural gas consumption 10000 m3 3215.06 29
Number of aircraft in fleet more than 840 4
Other energy consumption tons 1266.29 29
Routes of passenger and cargo aircraft routes 1341 6
Total transportation mileage billion km 30.334 8

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total water consumption 10000 tons, million tons 604.56 768.44 7.6475 8, 31
Wastewater produced during production of airline foods tons 216000 31
Water intensity per unit output m3/10000 yuan 0.5325 31
Year-on-year decrease of water intensity per unit output % 11.66 31

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Treatment rate of waste water % 100 31

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 Report Pages
Number of employees participating in ‘Blue Sky Protection’ initiative employees 8500 4
Number of trees planted in Baiyun Police Detachment’s ‘Blue Sky Protection’ initiative trees 10000 4

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2018 Report Pages
Appointed and stationed officials 63 8
Average age of aircrafts years 6.5 8
Domestic and regional areas areas 157 6
Employee participation rate 100 21
Employees by age: 30 years old or below people 49304 44
Employees by age: 31-40 years old people 29127 44
Employees by age: 41-50 years old people 17789 44
Employees by age: 51 years old or above people 4611 44
Employees by region: By region people 25008 44
Employees by region: China (except Guangzhou) people 73789 44
Employees by region: Overseas people 2034 44
Employees by type of duty: Air marshal people 2595 44
Employees by type of duty: Cabin crew (including part-time security personnel) people 21297 44
Employees by type of duty: Finance people 2376 44
Employees by type of duty: Freight transportation people 6370 44
Employees by type of duty: Ground services people 10963 44
Employees by type of duty: IT people 1855 44
Employees by type of duty: Maintenance and engineering people 16589 44
Employees by type of duty: Operational control people 2546 44
Employees by type of duty: Others people 17434 44
Employees by type of duty: Passenger transportation people 9108 44
Employees by type of duty: Pilot people 9698 44
New employees recruited people 4476 44
New non-Chinese employees recruited people 77 44
Number of colleagues receiving financial assistance from the Mutual Fund for Critical Illness colleagues 237 48
Number of female employees people 41286 44
Number of female employees granted financial assistance under the Mutual Fund for Critical Illness employees 78 48
Number of male employees people 59545 44
Operating revenue billion yuan 143.623 8
Passengers transported million 140 8
Total assets billion yuan 1431.82 4
Total fleet size aircraft 840 6
Total number of employees people 100831 8, 44

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2018 Report Pages
Employee turnover rate % 3.79 44

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2014 2015 2016 2017 2018 Report Pages
China Southern Airlines man-made cause accident rate per ten thousand flight-hours 0.0121 0.0339 0.0054 0.0101 0.0047 27
Civil aviation in China man-made cause accident rate per ten thousand flight-hours 0.0301 0.0376 0.039 0.0274 0.0321 27
Incident rate per 10 thousand flight hours 0.0047 8
Incident rate per ten thousand flight-hours 0.0047 27

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2018 Report Pages
Accumulated safe flight hours per ten thousand hours (including Xiamen Airlines) 2343.5 27
Aviation safety duration consecutive months 295 8
Aviation safety for consecutive months months 295 27
Flight safety duration consecutive months 230 8
Flight safety for consecutive months months 230 27
Number of crisis incidents served by EAP incidents 10 48
Number of employees served by EAP employees 10900 48
Number of psychological counseling activities in various forms held activities 275 48
Person-time hygiene training for catering staff 1993 26
Physical examinations organized for China Southern Airlines aircrew 29856 27
Safe flight hours (including Xiamen Airlines) million hours 2.773 8
Safe flight hours per ten thousand hours (including Xiamen Airlines) 277.3 27

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 Report Pages
Amount of staff quality improvement project funding for employees applying for further education RMB thousands 8.5 48
Amount of staff quality improvement project funding for employees of less-advantaged positions RMB thousands 1.2 48
Employee training (excluding that for Xiamen Airlines and China Air Service Ltd.) person-time 434000 8
Examinations for ground service staff 46521 27
Number of 'Five Smalls' innovation projects 2935 21
Number of EAP (Employee Assistance Program) training courses and retraining courses organized courses 12 48
Number of Party members participated in study and training sessions Party members 60000 12
Number of study meetings, on-demand training seminars and thematic Party lectures organized meetings 7000 12
Vocational skill training funding for poverty relief by transfer employment RMB 10000 1110 17

Number of suppliers by geographical region.

Indicator Unit 2018 Report Pages
Destinations in Africa destinations 1 6
Destinations in Asia destinations 52 6
Destinations in Australia destinations 8 6
Destinations in Europe destinations 8 6
Destinations in North America destinations 6 6
Number of departure airports with electronic freight orders airports 137 33
Total number of suppliers 7250 8

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2018 Report Pages
Inspected contracted catering service providers 987 26
On-time rate of flights % 80.96 8

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 Report Pages
Complaint rate per million 24.65 8
Flights provided with LAN services flights 43000 35
Flights put in every week along the 'Belt and Road' flights per week 783 51
Number of widely promoted and reported 'Five Smalls' Innovation achievements 1520 21
Passenger complaint rate per million kilopassenger kilometers 24.65 4
Proportion of electronic freight orders % 81 33
Rating of passenger cabin service on Skytrax website scores 4.7 8

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2018 Report Pages
Aircraft provided with in-flight internet connection aircraft 28 35

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 Report Pages
China Southern Airlines opened routes along the 'Belt and Road' routes 107 51
Investment in cultural education for poverty relief by education RMB 10000 253 17
Investment in medical insurance for poverty relief by health support RMB 10000 200 17
Investment in other targeted poverty alleviation projects RMB 10000 654 17
Number of 'left-behind' children and elderly supported persons 1800 17
Number of people from registered poverty-stricken households who became employed with our help persons 234 17
Opening of international and regional routes routes 40 6
Poverty alleviation projects launched 11 17

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2018 Report Pages
Amount of financial assistance granted to female employees in need under the Mutual Fund for Critical Illness RMB thousands, USD thousands 1145 48
Amount of financial assistance provided by the Mutual Fund for Critical Illness RMB thousands 1521.2 48
Amount of financial assistance provided to families of migrant workers by the Mutual Fund for Critical Illness RMB thousands 15 48
Direct funding for poverty alleviation RMB 10000 1723.2 17
Dispatched poverty alleviation officials on secondment persons 63 17
Employees' volunteer service hours hours 33000 8
Industry funding for poverty relief RMB 10000 453 17
Invest-a-fund and care aid for poverty relief by care and aid RMB 10000 162 17
Needy students given financial aid persons 213 17
Number of families of migrant workers receiving financial assistance from the Mutual Fund for Critical Illness families 4 48
Number of family members of staff receiving financial assistance from the Mutual Fund for Critical Illness family members 133 48
Number of hours of counseling service provided on telephone hours 1903 48
Poverty alleviation funds donated million yuan 17.232 8

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
GHG Emissions from Natural Gas 10000 tons 6.96
GHG Emissions from Purchased Electricity 10000 tons 16.46
Total GHG Emissions 10000 tons 2302.83 2527.94 2690.13
Total GHG Emissions Intensity (By Product Volume) tons/10000 ton-kilometers 9.45 9.16 8.88

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Total Hazardous Waste tons

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Non-Hazardous Waste (Domestic Waste) m³

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit
Hazardous Waste Intensity Reduction Percentage Compared to Last Year %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Coal Consumption tons 2100
Diesel Fuel Consumption tons 10199.24
Gasoline Consumption tons 5012.95
LPG Consumption tons 258.52
Natural Gas Consumption 10000 m3 3215.06
Purchased Electricity 10000 kWh 27425.9
Total Non-Renewable Fuel Consumption 10000 tons 731.06 794.01 854.01

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total Wastewater Discharge tons 216000
Water Consumption million tons 604.56 768.44 7.6475
Water Consumption Intensity (By Revenue) m3/10000 yuan 0.5325

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Industrial Wastewater Treated tons 77494
Treatment Rate of Waste Water % 100

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2018
Number of Employees Aged 30-50 people 46916
Number of Employees Aged Above 50 people 4611
Number of Employees Aged Below 30 people 49304
Number of Employees in Overseas people 2034
Number of Female Employees people 41286
Number of Male Employees people 59545
Number of New Employees people 4476
Number of Total Employees people 100831
Percentage of Employees Aged 30-50 % 46.51
Percentage of Employees Aged Above 50 % 4.58
Percentage of Employees Aged Below 30 % 48.89
Percentage of Female Employees % 40.94
Percentage of Male Employees % 59.06

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018
Turnover Rate of Total Employees % 3.79

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2018
Health Check Coverage for Employees employees 29856

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018
Total Cost of Training RMB 1067000

Number of suppliers by geographical region.

Standard Indicator Unit 2018
Number of Total Suppliers suppliers 7250

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2018
Complaints Handling Rate per million kilopassenger kilometers 24.65

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2018
Investment in Targeted Poverty Alleviation RMB 4530000
Total Volunteer Service Hours hours 33000