2018 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Electricity consumption per capita in Head Office | kwh/person | 5919.33 | 5724.99 | 5866.87 | 50 |
| Gas consumption per capita in Head Office | m3/person | 63.62 | 61.18 | 63.04 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Water consumption per capita in Head Office | m3/person | 42.99 | 42.7 | 44.31 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Employees 30-50 years old | people | 259498 | 214 | ||
| Employees 30-50 years old proportion | % | 54.79 | 214 | ||
| Employees in integrated management subsidiaries and village banks | people | 8299 | 214 | ||
| Employees in overseas branch outlets and representative offices | people | 668 | 214 | ||
| Employees over 50 years old | people | 119392 | 214 | ||
| Employees over 50 years old proportion | % | 25.2 | 214 | ||
| Employees under 30 years old | people | 94801 | 214 | ||
| Employees under 30 years old proportion | % | 20.01 | 214 | ||
| Employees with bachelor's degree | people | 229785 | 214 | ||
| Employees with bachelor's degree proportion | % | 48.51 | 214 | ||
| Employees with joiner college education | people | 173652 | 214 | ||
| Employees with joiner college education proportion | % | 36.66 | 214 | ||
| Employees with master's degree or higher | people | 27093 | 214 | ||
| Employees with master's degree or higher proportion | % | 5.72 | 214 | ||
| Female employees | people | 218408 | 214 | ||
| Female employees proportion | % | 46.11 | 214 | ||
| Increase in employees from previous year | people | 1033 | 214 | ||
| Male employees | people | 255283 | 214 | ||
| Male employees proportion | % | 53.89 | 214 | ||
| Newly recruited university graduates and college-graduate village officers | people | 11940 | 214 | ||
| Number of employees overseas | 788 | 812 | 961 | 50 | |
| Return on average total assets | 0.99 | 0.95 | 0.93 | 47 | |
| Return on weighted average net assets | 15.14 | 14.57 | 13.66 | 47 | |
| Shareholders’ equity (RMB trillion) | RMB trillion | 1.32 | 1.43 | 1.67 | 47 |
| Shareholder’s dividends (RMB billion) | RMB billion | 55.22 | 57.91 | 60.86 | 47 |
| Total assets | trillion RMB | 22.6 | 26 | ||
| Total in-service employees | people | 473691 | 214 | ||
| Total loans | trillion RMB | 11.9 | 26 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of trainees (female) | trainees | 493700 | 222 |
| Number of trainees (grass-roots personnel) | trainees | 793200 | 222 |
| Number of trainees (male) | trainees | 485800 | 222 |
| Number of trainees (middle-level or higher managers) | trainees | 186800 | 222 |
| Number of training participants | participants | 980000 | 222 |
| Number of training sessions held | sessions | 16000 | 222 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Balance of farmer loans (RMB billion) | RMB billion | 191.77 | 206.04 | 249.99 | 48 |
| Balance of green credit | RMB billion | 649.43 | 747.63 | 1050.4 | 50 |
| Balance of loans to small and micro businesses (RMB trillion) | RMB trillion | 1.2 | 1.36 | 1.43 | 48 |
| Balance of personal deposits | trillion RMB | 10 | 26 | ||
| Balance of supervised inclusive financial loans | RMB | 493700000000 | 156 | ||
| Increase in balance of supervised inclusive financial loans over other loans in the Bank | percentage points | 17.4 | 156 | ||
| Increase in number of borrowers of supervised inclusive financial loans over the beginning of the year | 284000 | 156 | |||
| Loan balance of SMEs | RMB | 1430000000000 | 156 | ||
| Number of corporate e-banking clients (million) | million | 4.48 | 5.32 | 6.2 | 201 |
| Number of county-level branch outlets | 12736 | 12728 | 12622 | 48 | |
| Total assets (RMB trillion) | RMB trillion | 19.57 | 21.05 | 22.61 | 47 |
| Total deposits | trillion RMB | 17.3 | 26 | ||
| Total loans and advances to customers (RMB trillion) | RMB trillion | 9.72 | 10.72 | 11.94 | 47 |
| Total number of domestic branch outlets | 23682 | 23661 | 23381 | 50 | |
| Year-on-year increase in balance of supervised inclusive financial loans | % | 28.9 | 156 | ||
| Year-on-year increase in loan balance of SMEs | % | 4.5 | 156 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Net profit (RMB billion) | RMB billion | 184.06 | 193.13 | 202.63 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Electronic channel financial transactions as proportion of total transactions | % | 96 | 97 | 98 | 50 |
| Number of borrowers of supervised inclusive financial loans | 2450000 | 156 | |||
| Number of credit cards issued | 100000000 | 26 | |||
| Number of mobile banking clients (RMB million) | million | 170 | 206 | 257 | 201 |
| Number of personal e-banking clients (million) | million | 189 | 223 | 265 | 201 |
| Number of registered clients of online customer manager service | million | 6.45 | 7.78 | 202 | |
| Number of registered clients of outlets Wi-Fi | million | 24.1 | 24.3 | 202 | |
| Page views of the ABC micro-service mini program (million) | million | —— | 22 | 31 | 201 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of followers of the Agricultural Bank of China WeChat official account (million) | million | 25 | 67.05 | 90.81 | 201 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 13.04 | 13.74 | 15.12 | 47 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of farmer households benefiting from Huinong Cards (million households) | million households | 94 | 95 | 96 | 48 |
| Proportion of administrative villages covered by Hui Nong Tong electronic devices (%) | % | 75.1 | 74.4 | 74.2 | 48 |
| Social contribution value of each share (RMB) | RMB | 1.98 | 2 | 2.06 | 48 |
| Taxes (RMB billion) | RMB billion | 90.4 | 67.72 | 83.83 | 47 |
| Total Huinong Cards issued (million) | million | 194.07 | 206.27 | 216.01 | 48 |
| Total county area loans and advances (RMB trillion) | RMB trillion | 3.18 | 3.57 | 4.01 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | ton |
| Indirect Energy Emissions (Scope 2) | ton |
| Total GHG Emissions | ton |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Diesel Fuel Consumption | ton | |||
| Gasoline Consumption | ton | |||
| LPG Consumption | ton | |||
| Natural Gas Consumption | cubic meter | 63.62 | 61.18 | 63.04 |
| Purchased Electricity | kilowatt-hour | |||
| Purchased Electricity Intensity (By Employee) | kwh/person | 5919.33 | 5724.99 | 5866.87 |
| Purchased Heating | million kilojoules | |||
| Total Energy Consumption | ton of standard coal |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Wastewater Discharge | ton | |||
| Water Consumption | ton | |||
| Water Consumption in Office | m3/person | 42.99 | 42.7 | 44.31 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit |
|---|---|
| Packaging Materials Consumed | tonnes |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | people | 229785 | ||
| Number of Employees Aged 30-50 | people | 259498 | ||
| Number of Employees Aged Above 50 | people | 119392 | ||
| Number of Employees Aged Below 30 | people | 94801 | ||
| Number of Employees in Overseas | 788 | 812 | 961 | |
| Number of Female Employees | people | 218408 | ||
| Number of Male Employees | people | 255283 | ||
| Number of Master's Degree Employees | people | 27093 | ||
| Number of New Employees | people | 1033 | ||
| Number of Total Employees | people | 473691 | ||
| Percentage of Bachelor's Degree Employees | % | 48.51 | ||
| Percentage of Employees Aged 30-50 | % | 54.79 | ||
| Percentage of Employees Aged Above 50 | % | 25.2 | ||
| Percentage of Employees Aged Below 30 | % | 20.01 | ||
| Percentage of Female Employees | % | 46.11 | ||
| Percentage of Male Employees | % | 53.89 | ||
| Percentage of Master's Degree Employees | % | 5.72 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Percentage of Trained Female Employees | % | 50.16 |
| Percentage of Trained Male Employees | % | 49.54 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours per Employee | hour/person |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB million | 37.71 | 44.11 | 66.86 |