2018 CORPORATE SOCIAL RESPONSIBILIY REPORT

Year: 2018
Published: 2019-03-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Amount of harmful waste generated in daily operations tons 194.63 83

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Amount of harmless waste generated in daily operations tons 2712.19 83

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Shanglin County PV power plant capacity connected to grid MW 21 70

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Average branch committee’s meetings (Party group meetings) per Party branch 5.4 40
Average return on total assets % 0.85 0.78 0.8 91
Number of bank customers 50000000 57
Number of directors on Board of Directors directors 13 9
Number of disabled employees Person 16 18 16 91
Number of employee supervisors on Board of Supervisors supervisors 3 9
Number of employees aged 30–39 Person 18530 73
Number of employees aged ≤29 Person 19061 73
Number of employees aged ≥40 Person 7391 73
Number of external supervisors on Board of Supervisors supervisors 3 9
Number of female employees Person 23457 24374 24874 73, 91
Number of independent directors on Board of Directors directors 6 9
Number of male employees Person 20108 73
Number of non-executive directors on Board of Directors directors 7 9
Number of supervisors on Board of Supervisors supervisors 9 9
Total assets RMB1 trillion, RMB100 million 4.02 4.09 4.36 15, 91
Total number of employees Person 44982 73
Total number of employees by age Person 44982 73
Total workforce Person 42250 44066 44982 91

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Operating income RMB100 million 940.37 918.5 1102.44 15, 91
Total turnover rate of contracted employees % 5.86 73
Turnover rate of contracted employees aged 30–39 % 5.88 73
Turnover rate of contracted employees aged ≤29 % 7.72 73
Turnover rate of contracted employees aged ≥40 % 1.95 73

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 Report Pages
Number of trained employees Person times 453201 15

Number of suppliers by geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Balance of agro-loans RMB100 million 3102.89 15
Balance of loans to small and micro businesses RMB100 million 3409.7 4002.78 4521.33 91
Balance of on-and-off-balance-sheet credit to the central and western regions of China RMB100 million 7788.4 15
Balance of small and micro enterprise loans RMB100 million 3409.7 4002.78 4521.33 26
Green credit balance RMB100 million 784 15
Loan balance for private enterprises RMB100 million 4056.77 15
Loan balance for urbanization RMB100 million 1632.24 15
Number of smart counters equipped 2393 57
Proportion of small and micro enterprise loans to total loans % 19.45 20.23 19.27 26

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Number of customers of small and micro enterprise loan Enterprise 249894 261144 313281 26
Number of transactions handled by smart counters per day (December) transactions per day 250000 57
Outlet coverage rate of smart counters 100% 57
Share of outlets transaction volume handled by smart counters 38% 57
Transactions per minute via cloud fee payment Deal 3500 15

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2016 2017 2018 Report Pages
Capital adequacy ratio % 10.8 13.49 13.01 91
Weighted average return on net assets % 13.8 12.75 11.55 91

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2016 2017 2018 Report Pages
AML training attendees person-times 27547 30125 35800 42
Number of AML training sessions Sessions 230 255 273 42

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 Report Pages
Average Party classes per Party branch 4.3 40
Average organizational meetings per Party branch 2 40
Innovative projects incubated from the technology innovation lab Project 11 15
Number of shareholder supervisors on Board of Supervisors supervisors 3 9

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2018 Report Pages
Accumulated donations to the targeted poverty alleviation counties of China Everbright Group RMB10000 3839 15
Accumulated volunteer working hours of staff Hours 3162 15
Total income of Sunshine Care Fund of the Head Office RMB10000 421.41 15
Total public welfare donations of the Head Office RMB10000 1213 15
Volunteer activity hours Hour 495 3142 3162 91
Yongzhou Branch general deposit balance million RMB 1395 70
Yongzhou Branch outstanding loans million RMB 1169 70

The types of emissions and respective emissions data.

Standard Indicator Unit
NOₓ Emissions ton
SOₓ Emissions ton

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Total GHG Emissions ton
Total GHG Emissions Intensity (By Area) ton/m2
Total GHG Emissions Intensity (By Employee) ton/person

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Total Hazardous Waste ton 194.63
Total Hazardous Waste Intensity (By Area) ton/m2 0.0003
Total Hazardous Waste Intensity (By Employee) ton/person 0.01

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Non-Hazardous Waste Disposed ton 2712.19
Total Non-Hazardous Waste Intensity (By Area) ton/m2
Total Non-Hazardous Waste Intensity (By Employee) ton/person

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Biomass Energy tons
Diesel Fuel Consumption ton
Energy Consumption Intensity (By Area) megawatt hour/m2
Energy Consumption Intensity (By Employee) megawatt hour/person
Natural Gas Consumption ton
Purchased Electricity megawatt hour
Solar Energy MW 21
Total Direct Energy Consumption megawatt hour
Total Energy Consumption megawatt hour
Total Indirect Energy Consumption megawatt hour

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Water Consumption ton
Water Consumption in Office ton

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit
Total Investment in Ecological Restoration million RMB

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Number of Employees Aged 30-50 Person 18530
Number of Employees Aged Above 50 Person 7391
Number of Employees Aged Below 30 Person 19061
Number of Female Employees Person 23457 24374 24874
Number of Male Employees Person 20108
Number of Total Employees Person 42250 44066 44982
Percentage of Employees Aged 30-50 % 41.18
Percentage of Employees Aged Above 50 % 16.43
Percentage of Employees Aged Below 30 % 42.39
Percentage of Female Employees % 55.29
Percentage of Male Employees % 44.71

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018
Turnover Rate of Employees Aged 30-50 % 5.88
Turnover Rate of Employees Aged Below 30 % 7.72
Turnover Rate of Total Employees % 5.86

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit
Number of Work-related Fatalities
Work-related Fatalities Rate

Lost days due to work injury.

Standard Indicator Unit
Lost Days Due to Work-related Injuries

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018
Number of Trained Employees Person times 453201
Total Cost of Training RMB10000

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2016 2017 2018
Number of Anti-corruption Training Session Sessions 230 255 273
Number of Attendance for Anti-corruption Training person-times 27547 30125 35800

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016 2017 2018
Investment in Education Donation RMB10000
Investment in Targeted Poverty Alleviation RMB10000 3839
Total Public Welfare Donations RMB10000 1213
Total Social Investment million RMB 237
Total Volunteer Service Hours Hour 495 3142 3162