Corporate Responsibility and Sustainability Report 2018

Year: 2018
Published: 2019-03-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Emission of ozone depleters - Group Performance kg CFC-11e 298.3 2.61 3.21 3.21 32

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Carbon intensity - Group Performance tCO2e per m2 0.15 0.13 0.12 0.12 32
Greenhouse gas emissions 000 tCO2e 101 31
Greenhouse gas emissions (Scope 1) - Group Performance 000 tCO2e 101 32
Greenhouse gas emissions (Scope 1+2) - Group Performance 000 tCO2e 225 192 182 183 32
Greenhouse gas emissions (Scope 2) - Group Performance 000 tCO2e 82 32
Group carbon intensity kg CO2e per m² 154 31

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Waste generated tonnes 6895 31
Waste generated - Group Performance tonnes 7805 7716 7805 7805 32

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Waste diverted tonnes 3505 31
Waste diverted - Group Performance tonnes 3240 3240 3419 3419 32

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Direct energy use - Group Performance 000 GJ 425 377 361 357 32
Energy intensity MJ per m² 1325 31
Energy intensity - Group Performance MJ per m2 1468 1307 1204 1205 32
Indirect energy use - Group Performance 000 GJ 589 537 507 507 32
Total energy use 000 GJ 864 31
Total energy use - Group Performance 000 GJ 1014 914 868 864 32

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Direct water consumption 000 m³ 1705 31
Water consumption - Group Performance 000 m3 1658 1651 1706 1705 32
Water intensity (Commercial Properties, Clubs & Services Division) litres per m² 1131 31
Water intensity (Hotels Division) litres per guest night 1075 31
Water intensity - Group Performance litres per guest night 1173 1161 1126 1100 32

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Capital expenditure HK$ m 1490 31

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 2018 Report Pages
Water recycled and other water sources 000 m³ 448 31
Water recycled and other water sources - Group Performance 000 m3 1280 1280 1340 32

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
By Management Role - Management - Group Performance 17.5% 17.5% 18.1% 18.4% 32
By Management Role - Non-management - Group Performance 82.5% 82.5% 81.9% 81.6% 32
Employee wage and benefits HK$ m 2291 31
Employees under Collective Bargaining - Group Performance 22.0% 22.0% 21.4% 21.4% 32
Headcount 7594 31
Headcount by Gender (% Female) % 42.6 31
Total Headcount - Female - Group Performance 42.4% 42.6% 41.9% 42.4% 32
Total Headcount - Group Performance 7845 7986 7534 7594 32
Total Headcount - Male - Group Performance 57.6% 57.4% 58.1% 57.6% 32

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Total Turnover Rate - 30 to 50 years old - Group Performance 21.7% 21.7% 21.1% 21.1% 32
Total Turnover Rate - Group Performance 26.0% 26.0% 25.4% 25.4% 32
Total Turnover Rate - Over 50 years old - Group Performance 14.7% 14.7% 14.2% 14.2% 32
Total Turnover Rate - Under 30 years old - Group Performance 38.1% 38.1% 37.6% 37.4% 32
Turnover % 21.9 31

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Injury Rate - Group Performance incidents per 100 employees 6.7 4.7 4.7 5.1 32
Injury rate incidents per 100 employees 8.1 31

Lost days due to work injury.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Absentee Rate - Group Performance days per employee 0.7 0.7 0.7 0.8 32
Lost Day Rate - Group Performance days per 100 employees 8.7 6.7 6.2 5.7 32
Lost day rate days per 100 employees 58.7 31

The average training hours completed per employee by gender and employee category.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Average training spend per full time equivalent - Group Performance HKD 2305 1728 2379 2252 32

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2018 Report Pages
Total number of guest nights 000 1333 31

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2018 Report Pages
Payments to providers of capital HK$ m 195 31

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 Report Pages
Tax payments to governments HK$ m 486 31

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2006–2008 2016 2017 2018 Report Pages
Community outreach - Employee volunteers - Group Performance 1658 1658 1590 1454 32
Community outreach - Service hours - Group Performance hours 15294 15294 21298 22558 32
Donations by employees and customers - Group Performance HKD '000 1819 1819 1475 1819 32
In-kind Donations HK$ '000 7189 31
In-kind donations - Group Performance HKD '000 2786 2786 2095 2786 32
Monetary Donations HK$ '000 2519 31
Monetary donations - Group Performance HKD '000 2412 2412 2095 2519 32
Operating costs HK$ m 2241 31
Other contributions for community development HK$ '000 2796 31
Other contributions for community development - Group Performance HKD '000 2409 2409 1675 2409 32
Revenue (incl. interest income) HK$ m 6232 31

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006–2008 2016 2017 2018
Direct GHG Emissions (Scope 1) tCO2e 101000
Indirect Energy Emissions (Scope 2) tCO2e 82000
Total GHG Emissions tCO2e 225000 192000 182000 183000
Total GHG Emissions Intensity (By Area) tCO2e per m2 0.15 0.13 0.12 0.12

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006–2008 2016 2017 2018
Total Hazardous Waste tonnes 7805 7716 7805 7805

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006–2008 2016 2017 2018
Diversion Rate of Non-Hazardous Waste tonnes 3240 3240 3419 3419

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006–2008 2016 2017 2018
Energy Consumption Intensity (By Area) MJ per m2 1468 1307 1204 1205
Total Direct Energy Consumption GJ 425000 377000 361000 357000
Total Energy Consumption GJ 1014000 914000 868000 864000
Total Indirect Energy Consumption GJ 589000 537000 507000 507000

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006–2008 2016 2017 2018
Water Consumption 000 m3 1658 1651 1706 1705

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Investment in Energy-saving and Emission-reduction Technology Transformation HK$ m 1490

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Water Consumption Reduction Compared to Last Year 000 m3 60
Water Consumption Reduction Percentage Compared to Last Year % 4.69

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2006–2008 2016 2017 2018
Number of Total Employees 7845 7986 7534 7594
Percentage of Female Employees % 42.4 42.6 41.9 42.6
Percentage of Male Employees % 57.6 57.4 58.1 57.6

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2006–2008 2016 2017 2018
Turnover Rate of Employees Aged 30-50 % 21.7 21.7 21.1 21.1
Turnover Rate of Employees Aged Above 50 % 14.7 14.7 14.2 14.2
Turnover Rate of Employees Aged Below 30 % 38.1 38.1 37.6 37.4
Turnover Rate of Total Employees % 26 26 25.4 25.4

Lost days due to work injury.

Standard Indicator Unit 2006–2008 2016 2017 2018
Lost Days Due to Work-related Injuries days per 100 employees 8.7 6.7 6.2 5.7

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2006–2008 2016 2017 2018
Number of Employees Participating in Volunteer Activities 1658 1658 1590 1454
Total Cash Donations HKD '000 2412 2412 2095 2519
Total In-kind Donations HKD '000 2786 2786 2095 7189
Total Public Welfare Donations HKD '000 1819 1819 1475 1819
Total Volunteer Service Hours hours 15294 15294 21298 22558