2018 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Business travel (Scope 3) (tonnes) | tonnes | 873 | 918 | 870 | 38 |
| Direct emissions (Scope 1) (tonnes) | tonnes | 38 | 85 | 38 | 38 |
| Direct emissions (Scope 1) - Backup generators (tonnes) | tonnes | 15 | 34 | 18 | 38 |
| Direct emissions (Scope 1) - Corporate fleet (tonnes) | tonnes | 23 | 26 | 20 | 38 |
| Direct emissions (Scope 1) - Refrigerants (tonnes) | tonnes | 25 | 38 | ||
| Indirect emissions (Scope 2) (tonnes) | tonnes | 17461 | 18437 | 18289 | 38 |
| Indirect emissions (Scope 3) (tonnes) | tonnes | 1858 | 1897 | 1862 | 38 |
| Purchased electricity (tonnes) | tonnes | 17461 | 18437 | 18289 | 38 |
| Staff commuting (Scope 3) (tonnes) | tonnes | 876 | 887 | 886 | 38 |
| Total GHG emissions (Scope 1 and 2) (tonnes) | tonnes | 17499 | 18522 | 18327 | 38 |
| Total GHG emissions (Scope 1 and 2) per employee (tonnes/employee) | tonnes/employee | 10.52 | 10.42 | 9.21 | 38 |
| Total GHG emissions (Scope 1 and 2) per floor area (tonnes/m²) | tonnes/m² | 0.33 | 0.36 | 0.33 | 38 |
| Total GHG emissions (Scope 1, 2 and 3) (tonnes) | tonnes | 19357 | 20419 | 20189 | 38 |
| Total GHG emissions (Scope 1, 2 and 3) per employee (tonnes/employee) | tonnes/employee | 11.64 | 11.49 | 10.15 | 38 |
| Total GHG emissions (Scope 1, 2 and 3) per floor area (tonnes/m²) | tonnes/m² | 0.37 | 0.4 | 0.36 | 38 |
| total GHG emissions (Scope 1 and 2) per employee, year-on-year change | % | -12 | 7 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Used lead-acid batteries collected for recycling (tonnes) | tonnes | 7 | 1 | 2 | 39 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Electronic equipment collected for recycling (pieces) | pieces | 1015 | 96 | 1338 | 39 |
| Food waste collected for recycling (tonnes) | tonnes | 2 | 0.4 | 1 | 39 |
| Food waste disposed to landfill (tonnes) | tonnes | 6 | 1 | 0.3 | 39 |
| Glass collected for recycling (kg) | kg | 146 | 33 | 39 | |
| Metals collected for recycling (kg) | kg | 677 | 1213 | 960 | 39 |
| Mixed recycling collected for recycling (tonnes) | tonnes | 32 | 30 | 27 | 39 |
| Number of used compact discs collected for recycling | pieces | 2250 | 30 | ||
| Paper collected for recycling (tonnes) | tonnes | 103 | 102 | 180 | 39 |
| Paper for printing publications (tonnes) | tonnes | 24 | 14 | 25 | 38 |
| Plastics collected for recycling (kg) | kg | 366 | 576 | 303 | 39 |
| Polyfoam collected for recycling (kg) | kg | 215 | 670 | 1775 | 39 |
| Total waste disposed to landfill (tonnes) | tonnes | 64 | 71 | 79 | 39 |
| Total waste disposed to landfill per employee (tonnes/employee) | tonnes/employee | 0.04 | 0.04 | 0.04 | 39 |
| Total waste disposed to landfill per floor area (tonnes/m²) | tonnes/m² | 0.001 | 0.001 | 0.001 | 39 |
| Waste to landfill (Scope 3) (tonnes) | tonnes | 16 | 8 | 8 | 38 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions avoided by recycling of paper (tonnes) | tonnes | 494 | 487 | 863 | 38 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| General office waste disposed to landfill (tonnes) | tonnes | 58 | 70 | 79 | 39 |
| Percentage by which compact disc recycling target was exceeded | percent | 11 | 30 | ||
| Spent lubricating oil collected for recycling (litres) | litres | 400 | 39 | ||
| Wooden board collected for recycling (kg) | kg | 521 | 4605 | 3800 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Direct energy consumption (MWh) | MWh | 135 | 221 | 139 | 37 |
| Direct energy consumption - Diesel (MWh) | MWh | 75 | 152 | 86 | 37 |
| Direct energy consumption - Unleaded petrol (MWh) | MWh | 60 | 69 | 53 | 37 |
| Expense on energy consumption ($m) | million HKD | 37 | 34 | 39 | 37 |
| Indirect energy consumption (MWh) | MWh | 28483 | 30557 | 31993 | 37 |
| Indirect energy consumption - Purchased electricity (MWh) | MWh | 28483 | 30557 | 31993 | 37 |
| Total energy consumption (MWh) | MWh | 28618 | 30778 | 32132 | 37 |
| Total energy consumption per employee (MWh/employee) | MWh/employee | 17.21 | 17.32 | 16.15 | 37 |
| Total energy consumption per floor area (MWh/m²) | MWh/m² | 0.54 | 0.6 | 0.58 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption (m³) | m³ | 35859 | 35636 | 38688 | 39 |
| Total water consumption per floor area (m³/m²) | m³/m² | 1.3 | 1.3 | 1.41 | 39 |
| Total water discharged (m³) | m³ | 35859 | 35636 | 38688 | 39 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption (tonnes) | tonnes | 75 | 76 | 77 | 38 |
| Paper consumption (Scope 3) (tonnes) | tonnes | 93 | 84 | 98 | 38 |
| Total paper consumption (tonnes) | tonnes | 99 | 90 | 102 | 38 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Forest Stewardship Council (FSC) certified or recycled paper used (%) | % | 85 | 98 | 83 | 38 |
| Platinum Rating in BEAM Plus achieved by HKEX Data Centre | BEAM Plus rating | Platinum | 7 | ||
| System reliability of market systems | 100% | 32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Average year of services | years | 8 | 8 | 7 | 34 |
| Full-time employees by gender - Female | 703 | 756 | 839 | 33 | |
| Full-time employees by gender - Male | 950 | 1009 | 1136 | 33 | |
| Number and rate (%) of new hires | 275 (17) | 331 (19) | 400 (20) | 33 | |
| Number and rate (%) of new hires by age group - 30 to 50 | 184 (16) | 193 (16) | 261 (19) | 33 | |
| Number and rate (%) of new hires by age group - Below 30 | 86 (33) | 131 (45) | 127 (38) | 33 | |
| Number and rate (%) of new hires by age group - Over 50 | 5 (2) | 7 (3) | 12 (4) | 33 | |
| Number and rate (%) of new hires by gender - Female | 107 (15) | 144 (19) | 168 (20) | 33 | |
| Number and rate (%) of new hires by gender - Male | 168 (18) | 187 (19) | 232 (20) | 33 | |
| Number and rate (%) of new hires by region - Hong Kong | 168 (13) | 171 (13) | 275 (18) | 33 | |
| Number and rate (%) of new hires by region - Others | 75 (86) | 110 (77) | 36 (25) | 33 | |
| Number and rate (%) of new hires by region - UK | 32 (12) | 50 (18) | 89 (29) | 33 | |
| Number of employees | 1663 | 1777 | 1990 | 33 | |
| Number of employees by age group - 30 to 50 | 1179 | 1242 | 1393 | 33 | |
| Number of employees by age group - Below 30 | 264 | 292 | 330 | 33 | |
| Number of employees by age group - Over 50 | 220 | 243 | 267 | 33 | |
| Number of employees by gender - Female | 711 | 768 | 851 | 33 | |
| Number of employees by gender - Male | 952 | 1009 | 1139 | 33 | |
| Number of employees by region - Hong Kong | 1306 | 1350 | 1535 | 33 | |
| Number of employees by region - Others | 87 | 142 | 145 | 33 | |
| Number of employees by region - UK | 270 | 285 | 310 | 33 | |
| Number of employees eligible to retire within the next five years | 56 | 72 | 91 | 34 | |
| Number of employees who took parental leave - Female | 29 | 36 | 26 | 34 | |
| Number of employees who took parental leave - Male | 27 | 44 | 44 | 34 | |
| Part-time employees by gender - Female | 8 | 12 | 12 | 33 | |
| Part-time employees by gender - Male | 2 | 3 | 33 | ||
| Percentage of employees by age group per employee category - General - 30–50 | % | 58 | 53 | 48 | 34 |
| Percentage of employees by age group per employee category - General - <30 | % | 31 | 34 | 38 | 34 |
| Percentage of employees by age group per employee category - General - >50 | % | 11 | 13 | 14 | 34 |
| Percentage of employees by age group per employee category - Middle-level - 30–50 | % | 83 | 82 | 83 | 34 |
| Percentage of employees by age group per employee category - Middle-level - <30 | % | 4 | 5 | 4 | 34 |
| Percentage of employees by age group per employee category - Middle-level - >50 | % | 13 | 13 | 13 | 34 |
| Percentage of employees by age group per employee category - Senior - 30–50 | % | 71 | 69 | 70 | 34 |
| Percentage of employees by age group per employee category - Senior - >50 | % | 29 | 31 | 30 | 34 |
| Percentage of employees by age group per employee category - Supervisory-level - 30–50 | % | 63 | 66 | 66 | 34 |
| Percentage of employees by age group per employee category - Supervisory-level - <30 | % | 27 | 25 | 26 | 34 |
| Percentage of employees by age group per employee category - Supervisory-level - >50 | % | 10 | 9 | 8 | 34 |
| Percentage of employees by gender per employee category - General - Female | % | 53 | 53 | 55 | 34 |
| Percentage of employees by gender per employee category - General - Male | % | 47 | 47 | 45 | 34 |
| Percentage of employees by gender per employee category - Middle-level - Female | % | 41 | 41 | 41 | 34 |
| Percentage of employees by gender per employee category - Middle-level - Male | % | 59 | 59 | 59 | 34 |
| Percentage of employees by gender per employee category - Senior - Female | % | 34 | 34 | 31 | 34 |
| Percentage of employees by gender per employee category - Senior - Male | % | 66 | 66 | 69 | 34 |
| Percentage of employees by gender per employee category - Supervisory-level - Female | % | 41 | 41 | 40 | 34 |
| Percentage of employees by gender per employee category - Supervisory-level - Male | % | 59 | 59 | 60 | 34 |
| Permanent employees by gender - Female | 690 | 736 | 807 | 33 | |
| Permanent employees by gender - Male | 913 | 962 | 1047 | 33 | |
| Permanent employees by region - Hong Kong | 1250 | 1278 | 1411 | 33 | |
| Permanent employees by region - Others | 87 | 142 | 145 | 33 | |
| Permanent employees by region - UK | 266 | 278 | 298 | 33 | |
| Ratio of basic salary of female to male employees, Hong Kong, General | 1.1 | 35 | |||
| Ratio of basic salary of female to male employees, Hong Kong, Middle-level | 1 | 35 | |||
| Ratio of basic salary of female to male employees, Hong Kong, Senior | 0.9 | 35 | |||
| Ratio of basic salary of female to male employees, Hong Kong, Supervisory-level | 1 | 35 | |||
| Ratio of basic salary of female to male employees, UK, General | 1 | 35 | |||
| Ratio of basic salary of female to male employees, UK, Middle-level | 0.9 | 35 | |||
| Ratio of basic salary of female to male employees, UK, Senior | 0.8 | 35 | |||
| Ratio of basic salary of female to male employees, UK, Supervisory-level | 0.8 | 35 | |||
| Ratio of remuneration of female to male employees, Hong Kong, General | 1.1 | 35 | |||
| Ratio of remuneration of female to male employees, Hong Kong, Middle-level | 1 | 35 | |||
| Ratio of remuneration of female to male employees, Hong Kong, Senior | 0.9 | 35 | |||
| Ratio of remuneration of female to male employees, Hong Kong, Supervisory-level | 1 | 35 | |||
| Ratio of remuneration of female to male employees, UK, General | 1 | 35 | |||
| Ratio of remuneration of female to male employees, UK, Middle-level | 1 | 35 | |||
| Ratio of remuneration of female to male employees, UK, Senior | 1 | 35 | |||
| Ratio of remuneration of female to male employees, UK, Supervisory-level | 0.9 | 35 | |||
| Ratio of the annual total compensation for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual), Hong Kong | 54 | 35 | |||
| Ratio of the annual total compensation for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual), UK | 14 | 35 | |||
| Ratio of the percentage increase in annual total compensation for the highest-paid individual to the percentage increase in median annual total compensation for all employees (excluding the highest-paid individual), Hong Kong | 1 | 35 | |||
| Ratio of the percentage increase in annual total compensation for the highest-paid individual to the percentage increase in median annual total compensation for all employees (excluding the highest-paid individual), UK | 1 | 35 | |||
| Temporary/fixed term employees by gender - Female | 21 | 32 | 44 | 33 | |
| Temporary/fixed term employees by gender - Male | 39 | 47 | 92 | 33 | |
| Temporary/fixed term employees by region - Hong Kong | 56 | 72 | 124 | 33 | |
| Temporary/fixed term employees by region - UK | 4 | 7 | 12 | 33 | |
| percentage of the Group’s employees who are female | % | 43 | 7 | ||
| total number of the Group’s employees, year-on-year change | % | 12 | 7 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover by age group - 30 to 50 | 115 (10) | 167 (13) | 159 (11) | 34 | |
| Employee turnover by age group - Below 30 | 36 (14) | 64 (22) | 68 (21) | 34 | |
| Employee turnover by age group - Over 50 | 30 (14) | 21 (9) | 41 (15) | 34 | |
| Employee turnover by gender - Female | 74 (10) | 104 (14) | 112 (13) | 34 | |
| Employee turnover by gender - Male | 107 (11) | 148 (15) | 156 (14) | 34 | |
| Employee turnover by region - Hong Kong | 131 (10) | 155 (11) | 176 (11) | 34 | |
| Employee turnover by region - Others (Mainland and Singapore) | 6 (7) | 58 (41) | 33 (23) | 34 | |
| Employee turnover by region - UK | 44 (16) | 39 (14) | 59 (19) | 34 | |
| Number and rate (%) of employee turnover | 181 (11) | 252 (14) | 268 (13) | 34 | |
| Number and rate (%) of employees who remained employed 12 months after the end of parental leave - Female | 31 (97) | 26 (90) | 25 (81) | 34 | |
| Number and rate (%) of employees who remained employed 12 months after the end of parental leave - Male | 34 (97) | 25 (93) | 34 (77) | 34 | |
| Number and rate (%) of employees who returned to work after parental leave ended - Female | 29 (100) | 31 (100) | 24 (92) | 34 | |
| Number and rate (%) of employees who returned to work after parental leave ended - Male | 27 (100) | 44 (100) | 44 (100) | 34 | |
| Number of absentee days | 5183 | 35 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Injury rate | 0.1 | 35 | |
| Number of reportable injuries | 2 | 35 |
Lost days due to work injury.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Absentee rate | 1 | 35 | |
| Lost day rate | 2.4 | 35 | |
| Number of lost days | 47 | 35 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of employees who received training on occupational health and safety | 1395 | 625 | 483 | 36 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of employees who received training by training type - Academic sponsorship | 17 | 3 | 4 | 36 | |
| Number of employees who received training by training type - E-learning | 1603 | 1685 | 1802 | 36 | |
| Number of employees who received training by training type - External training | 426 | 368 | 298 | 36 | |
| Number of employees who received training by training type - Internal training | 1231 | 1210 | 1285 | 36 | |
| Percentage of permanent employees who received formal performance appraisals | percent | 100 | 100 | 100 | 36 |
| Percentage of permanent employees who received multi-rater performance evaluation | percent | 20 | 20 | 22 | 36 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee and percentage (%) of employees who received training | 18 (89) | 17 (87) | 15 (98) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - Female | 19 (90) | 16 (88) | 14 (98) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - General | 16 (92) | 12 (90) | 8 (99) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - Male | 16 (88) | 17 (87) | 16 (98) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - Middle-level | 19 (89) | 20 (87) | 18 (97) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - Senior | 13 (82) | 13 (78) | 13 (96) | 36 | |
| Average hours of training per employee and percentage (%) of employees who received training - Supervisory-level | 18 (90) | 17 (89) | 15 (99) | 36 | |
| Total cost of training | million dollars | 8.6 | 12.3 | 11.4 | 36 |
| Total number of hours of training received by employees | hours | 29171 | 29527 | 29327 | 36 |
| training hours for the Group employees | hours | >29000 | 7 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of key suppliers | 93 | 91 | 107 | 32 | |
| Number of key suppliers - Asia excluding Hong Kong and Mainland China | 1 | 2 | 1 | 32 | |
| Number of key suppliers - Europe other than the UK | 3 | 4 | 8 | 32 | |
| Number of key suppliers - Hong Kong | 47 | 41 | 52 | 32 | |
| Number of key suppliers - Mainland China | 1 | 1 | 32 | ||
| Number of key suppliers - UK | 40 | 42 | 46 | 32 | |
| Number of key suppliers - US | 1 | 1 | 32 | ||
| Total payments to key suppliers | bn USD | 1.3 | 1.2 | 1.5 | 32 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of enquiries and complaints handled | 7801 | 9579 | 11471 | 31 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Current tax - Hong Kong ($m) | million HKD | 876 | 1043 | 1421 | 31 |
| Current tax - Mainland China ($m) | million HKD | 1 | 1 | 31 | |
| Current tax - UK ($m) | million HKD | 231 | 224 | 129 | 31 |
| Stamp duty generated for the Government ($m) | million HKD | 19792 | 28792 | 33845 | 31 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number and percentage (%) of employees who received anti-corruption training - Hong Kong - General | 184 (63) | 281 (97) | 307 (99) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - Hong Kong - Middle-level | 287 (53) | 524 (98) | 629 (98) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - Hong Kong - Senior | 70 (59) | 109 (96) | 124 (94) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - Hong Kong - Supervisory-level | 291 (67) | 415 (96) | 466 (99) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - UK - General | 21 (47) | 36 (90) | 42 (100) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - UK - Middle-level | 75 (66) | 106 (81) | 140 (100) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - UK - Senior | 25 (69) | 28 (78) | 38 (100) | 36 | |
| Number and percentage (%) of employees who received anti-corruption training - UK - Supervisory-level | 78 (94) | 70 (81) | 101 (100) | 36 | |
| Number of employees who received training on anti-competitive behaviour | 65 | 101 | 325 | 36 | |
| Number of employees who received training on anti-financial crime | N/A | 294 | 1887 | 36 | |
| Number of employees who received training on human rights | 637 | 105 | 321 | 36 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Direct economic value distributed ($m) | million HKD | 9819 | 11616 | 14118 | 31 |
| Direct economic value generated ($m) | million HKD | 11116 | 13180 | 15867 | 31 |
| Direct economic value retained ($m) | million HKD | 1297 | 1564 | 1749 | 31 |
| Number of community initiatives undertaken by HKEX - Children and youth | 6 | 8 | 24 | 37 | |
| Number of community initiatives undertaken by HKEX - Disabled | 5 | 3 | 3 | 37 | |
| Number of community initiatives undertaken by HKEX - Elderly | 5 | 3 | 9 | 37 | |
| Number of community initiatives undertaken by HKEX - Environmental protection | 3 | 4 | 5 | 37 | |
| Number of community initiatives undertaken by HKEX - Healthcare | 4 | 3 | 3 | 37 | |
| Number of community initiatives undertaken by HKEX - Poverty relief | 3 | 6 | 9 | 37 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Corporate charitable donations ($m) | million HKD | 2.1 | 3.1 | 3.3 | 37 |
| Corporate sponsorships ($m) | million HKD | 0.8 | 0.8 | 0.7 | 37 |
| Employee charitable donations ($m) | million HKD | 0.2 | 0.1 | 0.1 | 37 |
| Number of HKEX volunteers and guests participated in WWF’s Walk for Nature at Mai Po | persons | 63 | 30 | ||
| Number of HKEX volunteers joined Food Angel programme | persons | 34 | 30 | ||
| Number of employee volunteering hours | hours | 3782 | 4342 | 4354 | 37 |
| Number of employee volunteering leave days taken | days | 92 | 100 | 105 | 37 |
| amount raised for The Community Chest of Hong Kong | million HKD | 93.4 | 7 | ||
| volunteering service hours | hours | >4300 | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 38 | 85 | 38 |
| HFC Emissions | tonnes | 25 | ||
| Indirect Energy Emissions (Scope 2) | tonnes | 17461 | 18437 | 18289 |
| Mobile Combustion Emissions | tonnes | 23 | 26 | 20 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | 873 | 918 | 870 |
| Scope 3 GHG Emissions (Employee Commuting) | tonnes | 876 | 887 | 886 |
| Stationary Combustion Emissions | tonnes | 15 | 34 | 18 |
| Total GHG Emissions | tonnes | 19357 | 20419 | 20189 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.37 | 0.4 | 0.36 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 11.64 | 11.49 | 10.15 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 1858 | 1897 | 1862 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Hazardous Waste (Used Batteries) | tonnes | 7 | 1 | 2 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Glass Waste | tonnes | 0.146 | 0.033 | |
| Non-Hazardous Waste (Electronic Waste) | pieces | 1015 | 96 | 1338 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 8 | 1.4 | 1.3 |
| Non-Hazardous Waste Landfilling | tonnes | 64 | 71 | 79 |
| Non-Hazardous Waste Recycled | tonnes | 137.404 | 134.516 | 185.341 |
| Paper Waste | tonnes | 103 | 102 | 180 |
| Plastic Waste | tonnes | 0.366 | 0.576 | 0.303 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.001 | 0.001 | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.04 | 0.04 | 0.04 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonnes | None | -7 | 376 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | -20.69 | 12.857 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 75 | 152 | 86 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.54 | 0.6 | 0.58 |
| Energy Consumption Intensity (By Employee) | MWh/employee | 17.21 | 17.32 | 16.15 |
| Gasoline Consumption | MWh | 60 | 69 | 53 |
| Purchased Electricity | MWh | 28483 | 30557 | 31993 |
| Total Direct Energy Consumption | MWh | 135 | 221 | 139 |
| Total Energy Consumption | MWh | 28618 | 30778 | 32132 |
| Total Indirect Energy Consumption | MWh | 28483 | 30557 | 31993 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Wastewater Discharge | m³ | 35859 | 35636 | 38688 |
| Water Consumption | m³ | 35859 | 35636 | 38688 |
| Water Consumption Intensity (By Revenue) | m³/m² | 1.3 | 1.3 | 1.41 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 99 | 90 | 102 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 1179 | 1242 | 1393 | |
| Number of Employees Aged Above 50 | 220 | 243 | 267 | |
| Number of Employees Aged Below 30 | 264 | 292 | 330 | |
| Number of Employees in Hong Kong | 1306 | 1350 | 1535 | |
| Number of Employees in Overseas | 357 | 427 | 455 | |
| Number of Employees in United Kingdom | 270 | 285 | 310 | |
| Number of Female Employees | 711 | 768 | 851 | |
| Number of Full-time Employees | 1653 | 1765 | 1975 | |
| Number of Full-time Employees (Female) | 703 | 756 | 839 | |
| Number of Full-time Employees (Male) | 950 | 1009 | 1136 | |
| Number of Male Employees | 952 | 1009 | 1139 | |
| Number of New Employees | 275 | 331 | 400 | |
| Number of New Employees (Above 50) | 5 | 7 | 12 | |
| Number of New Employees (Aged 30-50) | 184 | 193 | 261 | |
| Number of New Employees (Aged Below 30) | 86 | 131 | 127 | |
| Number of New Employees (Female) | 107 | 144 | 168 | |
| Number of New Employees (Hong Kong) | 168 | 171 | 275 | |
| Number of New Employees (Male) | 168 | 187 | 232 | |
| Number of New Employees (Overseas) | 107 | 160 | 125 | |
| Number of Part-time Employees | 10 | 12 | 15 | |
| Number of Part-time Employees (Female) | 8 | 12 | 12 | |
| Number of Part-time Employees (Male) | 2 | 3 | ||
| Number of Temporary Workers | 60 | 79 | 136 | |
| Number of Temporary Workers (Female) | 21 | 32 | 44 | |
| Number of Temporary Workers (Male) | 39 | 47 | 92 | |
| Number of Total Employees | 1663 | 1777 | 1990 | |
| Percentage of Female Employees | % | 43 | ||
| Percentage of New Employees | % | 17 | 19 | 20 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Employees still Employed 12 Months after Return to Work (Female) | persons | 31 | 26 | 25 |
| Employees still Employed 12 Months after Return to Work (Male) | persons | 34 | 25 | 34 |
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 97 | 90 | 81 |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 97 | 93 | 77 |
| Turnover Rate of Employees Aged 30-50 | % | 10 | 13 | 11 |
| Turnover Rate of Employees Aged Above 50 | % | 14 | 9 | 15 |
| Turnover Rate of Employees Aged Below 30 | % | 14 | 22 | 21 |
| Turnover Rate of Employees in Hong Kong | % | 10 | 11 | 11 |
| Turnover Rate of Employees in Singapore | % | 7 | 41 | 23 |
| Turnover Rate of Employees in United Kingdom | % | 16 | 14 | 19 |
| Turnover Rate of Female Employees | % | 10 | 14 | 13 |
| Turnover Rate of Male Employees | % | 11 | 15 | 14 |
| Turnover Rate of Total Employees | % | 11 | 14 | 13 |
Lost days due to work injury.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Lost Days Due to Work-related Injuries | 47 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of People Receiving Training on Work Safety | persons | 1395 | 625 | 483 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Percentage of Employees Trained | percent | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 19 | 16 | 14 |
| Average Training Hours (General Staff) | hours | 16 | 12 | 8 |
| Average Training Hours (Male) | hours | 16 | 17 | 16 |
| Average Training Hours (Middle Management) | hours | 19 | 20 | 18 |
| Average Training Hours (Senior Management) | hours | 13 | 13 | 13 |
| Average Training Hours per Employee | hours | 18 | 17 | 15 |
| Total Training Hours | hours | 29171 | 29527 | 29327 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | 1 | 2 | 1 | |
| Number of Suppliers in Europe | 3 | 4 | 8 | |
| Number of Suppliers in Hong Kong | 47 | 41 | 52 | |
| Number of Suppliers in Mainland China | 1 | 1 | ||
| Number of Suppliers in United Kingdom | 40 | 42 | 46 | |
| Number of Suppliers in United States | 1 | 1 | ||
| Number of Total Suppliers | 93 | 91 | 107 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Number of Customer Complaints | 7801 | 9579 | 11471 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 63 | 97 | 99 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 1026 | 1569 | 1947 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Cash Donations | million HKD | 2.3 | 3.2 | 3.4 |
| Total Social Investment | million HKD | 3.1 | 3.9 | 4.1 |
| Total Volunteer Service Hours | hours | 3782 | 4342 | 4354 |