SUSTAINABILITY REPORT 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| NOx emissions | tonnes | 798.2 | 53 |
| SOx emissions | tonnes | 1.6 | 53 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | FY2014 | FY2015 | FY2016 | FY2017 | FY2018 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Average reduction of carbon dioxide equivalent by NWFB and Citybus compared to FY2017 in Hong Kong | tonnes | 25293 | 44 | |||||
| GHG Emissions per Employee - Hangzhou | tonnes of CO2 equivalent | 7.8 | 7.2 | 45 | ||||
| GHG Emissions per Employee - Hong Kong | tonnes of CO2 equivalent | 43.3 | 37.1 | 36.2 | 35.5 | 32.9 | 45 | |
| Greenhouse gas emissions in total (Scope 1 & 2) - Hangzhou | tonnes of CO2 | 4843 | 53 | |||||
| Greenhouse gas emissions in total (Scope 1 & 2) - Hong Kong | tonnes of CO2 | 371771.5 | 53 | |||||
| Greenhouse gas emissions in total (Scope 1 & 2) intensity - Hangzhou | tonnes of CO2/employee | 7.2 | 53 | |||||
| Greenhouse gas emissions in total (Scope 1 & 2) intensity - Hong Kong | tonnes of CO2/employee | 32.9 | 53 | |||||
| Total direct (Scope 1) greenhouse gas emissions - Hangzhou | tonnes of CO2 equivalent | 566 | 53 | |||||
| Total direct (Scope 1) greenhouse gas emissions - Hong Kong | tonnes of CO2 equivalent | 295825.5 | 53 | |||||
| Total indirect (Scope 2) greenhouse gas emissions - Hangzhou | tonnes of CO2 equivalent | 4277 | 53 | |||||
| Total indirect (Scope 2) greenhouse gas emissions - Hong Kong | tonnes of CO2 equivalent | 75946 | 53 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Fluorescent lamps treated | tonnes | 3 | 54 |
| Hazardous waste treated | tonnes | 599.9 | 54 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| General unsorted waste to landfills | tonnes | 3913 | 54 |
| Inert materials reused | % | 86.2 | 54 |
| Mixed waste disposal to government sorting facilities | % | 6.1 | 54 |
| Mixed waste disposal to landfills | % | 7.8 | 54 |
| Non-hazardous waste generated | tonnes | 942577.2 | 54 |
| Non-hazardous waste generated intensity | tonnes/employee | 78.6 | 54 |
| Total construction waste generated | tonnes | 936202.8 | 54 |
| Total food waste diverted from landfills | tonnes | 11 | 54 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Chemical waste (battery cell) treated | tonnes | 55 | 54 |
| Chemical waste (lubricant and spent non-halogen organic solvent) treated | tonnes | 541.9 | 54 |
| Hazardous waste treated intensity | tonnes/employee | 0.1 | 54 |
| Total weight of waste recycled | tonnes | 2450.4 | 54 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | FY2014 | FY2015 | FY2016 | FY2017 | FY2018 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Diesel oil consumption - Hangzhou | gigajoules | 4648 | 53 | |||||
| Diesel oil consumption - Hong Kong | gigajoules | 3780954 | 53 | |||||
| Electricity consumption - Hangzhou | gigajoules | 21868 | 53 | |||||
| Electricity consumption - Hong Kong | gigajoules | 396040 | 53 | |||||
| Energy Consumption per Employee - Hangzhou | gigajoules | 47.3 | 43.8 | 45 | ||||
| Energy Consumption per Employee - Hong Kong | gigajoules | 508.4 | 437.1 | 426.2 | 405.2 | 393 | 45 | |
| Fuel consumption from non-renewable sources (electricity, towngas, unleaded petrol and diesel oil) - Hangzhou | gigajoules | 29469 | 53 | |||||
| Fuel consumption from non-renewable sources (electricity, towngas, unleaded petrol and diesel oil) - Hong Kong | gigajoules | 4213849 | 53 | |||||
| Fuel consumption from renewable sources (biodiesel) - Hong Kong | gigajoules | 233090 | 53 | |||||
| Liquefied petroleum gas consumption - Hong Kong | gigajoules | 19 | 53 | |||||
| Total energy consumption | gigajoules | 4476408 | 53 | |||||
| Total energy consumption intensity | gigajoules/employee | 373 | 53 | |||||
| Towngas consumption - Hangzhou | gigajoules | 651 | 53 | |||||
| Towngas consumption - Hong Kong | gigajoules | 25294 | 53 | |||||
| Unleaded petrol consumption - Hangzhou | gigajoules | 2302 | 53 | |||||
| Unleaded petrol consumption - Hong Kong | gigajoules | 11542 | 53 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Municipal fresh water (town water) withdrawn | m3 | 1441503 | 53 |
| Water consumption intensity | m3/employee | 120.2 | 53 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Fuel efficiency improvement of franchised bus fleet compared to FY2017 | % | 5 | 53 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of active construction sites certified with ISO 14001 Environmental Management System and ISO 50001 Energy Management System in FY2018 (Hip Hing and NWCON) | sites | 46 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | FY2014 | FY2018 | Report Pages |
|---|---|---|---|---|---|
| Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above (Hangzhou, 40–49) | % | 57.1 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above (Hangzhou, 50 or above) | % | 42.9 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above (Hong Kong, 30–39) | % | 2.9 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above (Hong Kong, 40–49) | % | 25.7 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above (Hong Kong, 50 or above) | % | 71.4 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hangzhou, 30–39) | % | 42.9 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hangzhou, 40–49) | % | 57.1 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hong Kong, 30–39) | % | 30.1 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hong Kong, 40–49) | % | 39.4 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hong Kong, 50 or above) | % | 29.4 | 60 | ||
| Diversity disclosure by employee category and age group - Assistant Manager (Hong Kong, Under 30) | % | 1.1 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hangzhou, 30–39) | % | 36.5 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hangzhou, 40–49) | % | 16.5 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hangzhou, 50 or above) | % | 3.5 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hangzhou, Under 30) | % | 43.5 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hong Kong, 30–39) | % | 28.5 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hong Kong, 40–49) | % | 24.6 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hong Kong, 50 or above) | % | 21.1 | 60 | ||
| Diversity disclosure by employee category and age group - General staff (Hong Kong, Under 30) | % | 25.8 | 60 | ||
| Diversity disclosure by employee category and age group - Manager (Hangzhou, 40–49) | % | 85.7 | 60 | ||
| Diversity disclosure by employee category and age group - Manager (Hangzhou, 50 or above) | % | 14.3 | 60 | ||
| Diversity disclosure by employee category and age group - Manager (Hong Kong, 30–39) | % | 15.4 | 60 | ||
| Diversity disclosure by employee category and age group - Manager (Hong Kong, 40–49) | % | 44.5 | 60 | ||
| Diversity disclosure by employee category and age group - Manager (Hong Kong, 50 or above) | % | 40.1 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hangzhou, 30–39) | % | 43.2 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hangzhou, 40–49) | % | 36.7 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hangzhou, 50 or above) | % | 9 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hangzhou, Under 30) | % | 11.1 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hong Kong, 30–39) | % | 14.7 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hong Kong, 40–49) | % | 21.3 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hong Kong, 50 or above) | % | 50.2 | 60 | ||
| Diversity disclosure by employee category and age group - Operational staff (Hong Kong, Under 30) | % | 13.8 | 60 | ||
| Diversity disclosure by employee category and age group - Senior Manager (Hong Kong, 30–39) | % | 8.3 | 60 | ||
| Diversity disclosure by employee category and age group - Senior Manager (Hong Kong, 40–49) | % | 37.2 | 60 | ||
| Diversity disclosure by employee category and age group - Senior Manager (Hong Kong, 50 or above) | % | 54.5 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Assistant General Manager/Assistant Director and above (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Assistant General Manager/Assistant Director and above (Hong Kong, Chinese) | % | 97.1 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Assistant General Manager/Assistant Director and above (Hong Kong, Non-Chinese) | % | 2.9 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Assistant Manager (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Assistant Manager (Hong Kong, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - General staff (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - General staff (Hong Kong, Chinese) | % | 99.9 | 60 | ||
| Diversity disclosure by employee category and ethnicity - General staff (Hong Kong, Non-Chinese) | % | 0.1 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Manager (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Manager (Hong Kong, Chinese) | % | 99.1 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Manager (Hong Kong, Non-Chinese) | % | 0.9 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Operational staff (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Operational staff (Hong Kong, Chinese) | % | 99.9 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Operational staff (Hong Kong, Non-Chinese) | % | 0.1 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Senior Manager (Hangzhou, Chinese) | % | 100 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Senior Manager (Hong Kong, Chinese) | % | 99.2 | 60 | ||
| Diversity disclosure by employee category and ethnicity - Senior Manager (Hong Kong, Non-Chinese) | % | 0.8 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above (Hangzhou, Female) | % | 28.6 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above (Hangzhou, Male) | % | 71.4 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above (Hong Kong, Female) | % | 22.9 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above (Hong Kong, Male) | % | 77.1 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant Manager (Hangzhou, Female) | % | 42.9 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant Manager (Hangzhou, Male) | % | 57.1 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant Manager (Hong Kong, Female) | % | 31.2 | 60 | ||
| Diversity disclosure by employee category and gender - Assistant Manager (Hong Kong, Male) | % | 68.8 | 60 | ||
| Diversity disclosure by employee category and gender - General staff (Hangzhou, Female) | % | 29.4 | 60 | ||
| Diversity disclosure by employee category and gender - General staff (Hangzhou, Male) | % | 70.6 | 60 | ||
| Diversity disclosure by employee category and gender - General staff (Hong Kong, Female) | % | 53.3 | 60 | ||
| Diversity disclosure by employee category and gender - General staff (Hong Kong, Male) | % | 46.7 | 60 | ||
| Diversity disclosure by employee category and gender - Manager (Hangzhou, Female) | % | 14.3 | 60 | ||
| Diversity disclosure by employee category and gender - Manager (Hangzhou, Male) | % | 85.7 | 60 | ||
| Diversity disclosure by employee category and gender - Manager (Hong Kong, Female) | % | 22.9 | 60 | ||
| Diversity disclosure by employee category and gender - Manager (Hong Kong, Male) | % | 77.1 | 60 | ||
| Diversity disclosure by employee category and gender - Operational staff (Hangzhou, Female) | % | 45.5 | 60 | ||
| Diversity disclosure by employee category and gender - Operational staff (Hangzhou, Male) | % | 54.5 | 60 | ||
| Diversity disclosure by employee category and gender - Operational staff (Hong Kong, Female) | % | 12.9 | 60 | ||
| Diversity disclosure by employee category and gender - Operational staff (Hong Kong, Male) | % | 87.1 | 60 | ||
| Diversity disclosure by employee category and gender - Senior Manager (Hong Kong, Female) | % | 24.8 | 60 | ||
| Diversity disclosure by employee category and gender - Senior Manager (Hong Kong, Male) | % | 75.2 | 60 | ||
| Fixed-term contract employees - Hong Kong Female | no. of people | 97 | 56 | ||
| Fixed-term contract employees - Hong Kong Male | no. of people | 1086 | 56 | ||
| Gender profile - Corporate Office - Female | % | 51 | 25 | ||
| Gender profile - Corporate Office - Male | % | 49 | 25 | ||
| Gender profile - Free Duty - Female | % | 30 | 25 | ||
| Gender profile - Free Duty - Male | % | 70 | 25 | ||
| Gender profile - HML - Female | % | 35 | 25 | ||
| Gender profile - HML - Male | % | 65 | 25 | ||
| Gender profile - Hangzhou Guoyi - Female | % | 43 | 25 | ||
| Gender profile - Hangzhou Guoyi - Male | % | 57 | 25 | ||
| Gender profile - Hip Hing - Female | % | 18 | 25 | ||
| Gender profile - Hip Hing - Male | % | 82 | 25 | ||
| Gender profile - NWCON - Female | % | 25 | 25 | ||
| Gender profile - NWCON - Male | % | 75 | 25 | ||
| Gender profile - NWFB and Citybus - Female | % | 5 | 25 | ||
| Gender profile - NWFB and Citybus - Male | % | 95 | 25 | ||
| Gender profile - NWFF - Female | % | 12 | 25 | ||
| Gender profile - NWFF - Male | % | 88 | 25 | ||
| NWS Holdings Board composition by age - 30–39 | % | 7 | 60 | ||
| NWS Holdings Board composition by age - 40–49 | % | 7 | 60 | ||
| NWS Holdings Board composition by age - 50 or above | % | 86 | 60 | ||
| NWS Holdings Board composition by ethnicity - Chinese | % | 100 | 60 | ||
| NWS Holdings Board composition by gender - Female | % | 7 | 60 | ||
| NWS Holdings Board composition by gender - Male | % | 93 | 60 | ||
| New hires - Hangzhou Female 30–39 | no. of people | 14 | 56 | ||
| New hires - Hangzhou Female 40–49 | no. of people | 3 | 56 | ||
| New hires - Hangzhou Female Under 30 | no. of people | 10 | 56 | ||
| New hires - Hangzhou Male 30–39 | no. of people | 5 | 56 | ||
| New hires - Hangzhou Male Under 30 | no. of people | 14 | 56 | ||
| New hires - Hong Kong Female 30–39 | no. of people | 103 | 56 | ||
| New hires - Hong Kong Female 40–49 | no. of people | 66 | 56 | ||
| New hires - Hong Kong Female 50 or above | no. of people | 76 | 56 | ||
| New hires - Hong Kong Female Under 30 | no. of people | 144 | 56 | ||
| New hires - Hong Kong Male 30–39 | no. of people | 303 | 56 | ||
| New hires - Hong Kong Male 40–49 | no. of people | 248 | 56 | ||
| New hires - Hong Kong Male 50 or above | no. of people | 426 | 56 | ||
| New hires - Hong Kong Male Under 30 | no. of people | 418 | 56 | ||
| Percentage of employees in Corporate Office | % | 2 | 25 | ||
| Percentage of employees in Free Duty | % | 4 | 25 | ||
| Percentage of employees in HML | % | 8 | 25 | ||
| Percentage of employees in Hangzhou Guoyi | % | 6 | 25 | ||
| Percentage of employees in Hip Hing | % | 20 | 25 | ||
| Percentage of employees in NWCON | % | 12 | 25 | ||
| Percentage of employees in NWFB and Citybus | % | 44 | 25 | ||
| Percentage of employees in NWFF | % | 4 | 25 | ||
| Percentage of female staff in Hip Hing | % | 16 | 18 | 25 | |
| Permanent contract employees - Hangzhou Female | no. of people | 289 | 56 | ||
| Permanent contract employees - Hangzhou Male | no. of people | 384 | 56 | ||
| Permanent contract employees - Hong Kong Female | no. of people | 1819 | 56 | ||
| Permanent contract employees - Hong Kong Male | no. of people | 8305 | 56 | ||
| Permanent employees by employment type and gender - Full-time Female | no. of people | 1826 | 56 | ||
| Permanent employees by employment type and gender - Full-time Hangzhou Female | no. of people | 289 | 56 | ||
| Permanent employees by employment type and gender - Full-time Hangzhou Male | no. of people | 384 | 56 | ||
| Permanent employees by employment type and gender - Full-time Male | no. of people | 9168 | 56 | ||
| Permanent employees by employment type and gender - Part-time Female | no. of people | 94 | 56 | ||
| Permanent employees by employment type and gender - Part-time Male | no. of people | 228 | 56 | ||
| Rate of new hires by age group - Hangzhou 30–39 | % | 2.8 | 56 | ||
| Rate of new hires by age group - Hangzhou 40–49 | % | 0.4 | 56 | ||
| Rate of new hires by age group - Hangzhou Under 30 | % | 3.6 | 56 | ||
| Rate of new hires by age group - Hong Kong 30–39 | % | 3.6 | 56 | ||
| Rate of new hires by age group - Hong Kong 40–49 | % | 2.7 | 56 | ||
| Rate of new hires by age group - Hong Kong 50 or above | % | 4.4 | 56 | ||
| Rate of new hires by age group - Hong Kong Under 30 | % | 5 | 56 | ||
| Rate of new hires by gender - Female | % | 3.4 | 56 | ||
| Rate of new hires by gender - Hangzhou Female | % | 4 | 56 | ||
| Rate of new hires by gender - Hangzhou Male | % | 2.8 | 56 | ||
| Rate of new hires by gender - Male | % | 12.3 | 56 | ||
| Return to work rate by gender - Female | % | 81.6 | 57 | ||
| Temporary contract employees - Hong Kong Female | no. of people | 4 | 56 | ||
| Temporary contract employees - Hong Kong Male | no. of people | 5 | 56 | ||
| Total number of employees (all reporting entities) | 11989 | 25 | |||
| Total number of employees who returned to work after parental leave ended - Female | no. of people | 40 | 57 | ||
| Total number of employees who returned to work after parental leave ended - Male | no. of people | 108 | 57 | ||
| Total number of employees who took parental leave - Female | no. of people | 49 | 57 | ||
| Total number of employees who took parental leave - Male | no. of people | 111 | 57 | ||
| Total number of new hires by age group and gender | no. of people | 1830 | 56 | ||
| Total workforce by age group - Hangzhou 30–39 | no. of people | 285 | 56 | ||
| Total workforce by age group - Hangzhou 40–49 | no. of people | 253 | 56 | ||
| Total workforce by age group - Hangzhou 50 or above | no. of people | 69 | 56 | ||
| Total workforce by age group - Hangzhou Under 30 | no. of people | 66 | 56 | ||
| Total workforce by age group - Hong Kong 30–39 | no. of people | 1811 | 56 | ||
| Total workforce by age group - Hong Kong 40–49 | no. of people | 2566 | 56 | ||
| Total workforce by age group - Hong Kong 50 or above | no. of people | 5369 | 56 | ||
| Total workforce by age group - Hong Kong Under 30 | no. of people | 1570 | 56 | ||
| Total workforce by employment contract and gender | no. of people | 11989 | 56 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Absentee rate (Hangzhou, Female) | % | 2.3 | 58 |
| Absentee rate (Hangzhou, Male) | % | 0.5 | 58 |
| Absentee rate (Hong Kong, Female) | % | 0.5 | 58 |
| Absentee rate (Hong Kong, Male) | % | 4.7 | 58 |
| Rate of turnover by age group - Hangzhou - 30–39 | % | 3.7 | 57 |
| Rate of turnover by age group - Hangzhou - 40–49 | % | 1.3 | 57 |
| Rate of turnover by age group - Hangzhou - 50 or above | % | 1.9 | 57 |
| Rate of turnover by age group - Hangzhou - Under 30 | % | 3.1 | 57 |
| Rate of turnover by age group - Hong Kong - 30–39 | % | 2.8 | 57 |
| Rate of turnover by age group - Hong Kong - 40–49 | % | 2.5 | 57 |
| Rate of turnover by age group - Hong Kong - 50 or above | % | 6.2 | 57 |
| Rate of turnover by age group - Hong Kong - Under 30 | % | 3.3 | 57 |
| Rate of turnover by gender - Hangzhou - Female | % | 5.3 | 57 |
| Rate of turnover by gender - Hangzhou - Male | % | 4.8 | 57 |
| Rate of turnover by gender - Hong Kong - Female | % | 2.7 | 57 |
| Rate of turnover by gender - Hong Kong - Male | % | 12.1 | 57 |
| Retention rate of employees following parental leave after a 12-month period - Female | % | 90 | 57 |
| Retention rate of employees following parental leave after a 12-month period - Male | % | 86.2 | 57 |
| Total turnover number by age group and gender - Hangzhou - 30–39 - Female | no. of people | 18 | 57 |
| Total turnover number by age group and gender - Hangzhou - 30–39 - Male | no. of people | 7 | 57 |
| Total turnover number by age group and gender - Hangzhou - 40–49 - Female | no. of people | 6 | 57 |
| Total turnover number by age group and gender - Hangzhou - 40–49 - Male | no. of people | 3 | 57 |
| Total turnover number by age group and gender - Hangzhou - 50 or above - Female | no. of people | 9 | 57 |
| Total turnover number by age group and gender - Hangzhou - 50 or above - Male | no. of people | 4 | 57 |
| Total turnover number by age group and gender - Hangzhou - Under 30 - Female | no. of people | 3 | 57 |
| Total turnover number by age group and gender - Hangzhou - Under 30 - Male | no. of people | 18 | 57 |
| Total turnover number by age group and gender - Hong Kong - 30–39 - Female | no. of people | 71 | 57 |
| Total turnover number by age group and gender - Hong Kong - 30–39 - Male | no. of people | 248 | 57 |
| Total turnover number by age group and gender - Hong Kong - 40–49 - Female | no. of people | 63 | 57 |
| Total turnover number by age group and gender - Hong Kong - 40–49 - Male | no. of people | 223 | 57 |
| Total turnover number by age group and gender - Hong Kong - 50 or above - Female | no. of people | 80 | 57 |
| Total turnover number by age group and gender - Hong Kong - 50 or above - Male | no. of people | 623 | 57 |
| Total turnover number by age group and gender - Hong Kong - Under 30 - Female | no. of people | 90 | 57 |
| Total turnover number by age group and gender - Hong Kong - Under 30 - Male | no. of people | 284 | 57 |
| Total turnover number by age groups and gender (overall) | no. of people | 1750 | 57 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Injury (non-fatal) rate (Hangzhou, Female) | per 1000 workers | 10.9 | 58 |
| Injury (non-fatal) rate (Hangzhou, Male) | per 1000 workers | 1.4 | 58 |
| Injury (non-fatal) rate (Hong Kong, Female) | per 1000 workers | 4 | 58 |
| Injury (non-fatal) rate (Hong Kong, Male) | per 1000 workers | 20.7 | 58 |
Lost days due to work injury.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Lost day rate (Hangzhou, Female) | per 1000 workers | 593.1 | 58 |
| Lost day rate (Hangzhou, Male) | per 1000 workers | 134.4 | 58 |
| Lost day rate (Hong Kong, Female) | per 1000 workers | 266.4 | 58 |
| Lost day rate (Hong Kong, Male) | per 1000 workers | 1006.3 | 58 |
| Number of lost days (Hangzhou) | days | 536 | 58 |
| Number of lost days (Hong Kong) | days | 18045 | 58 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Percentage of buses and ferries assessed for safety improvement | % | 100 | 61 |
| Percentage of total workforce represented in formal management-worker health and safety committees | % | 1 | 58 |
| Return to work rate by gender - Male | % | 97.3 | 57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employees receiving regular performance reviews by employee category - Assistant General Manager/Assistant Director and above | % | 84 | 59 |
| Employees receiving regular performance reviews by employee category - Assistant Manager | % | 97 | 59 |
| Employees receiving regular performance reviews by employee category - General staff | % | 95 | 59 |
| Employees receiving regular performance reviews by employee category - Manager and Senior Manager | % | 98 | 59 |
| Employees receiving regular performance reviews by employee category - Operational staff | % | 90 | 59 |
| Employees receiving regular performance reviews by gender - Female | % | 89 | 59 |
| Employees receiving regular performance reviews by gender - Male | % | 91 | 59 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Average hours of training per year per employee | hours | 14.8 | 58 |
| Average training hours by employee category (Assistant General Manager/Assistant Director and above) | hours | 18.9 | 58 |
| Average training hours by employee category (Assistant Manager) | hours | 18.7 | 58 |
| Average training hours by employee category (General staff) | hours | 13.8 | 58 |
| Average training hours by employee category (Manager and Senior Manager) | hours | 15.9 | 58 |
| Average training hours by employee category (Operational staff) | hours | 14.7 | 58 |
| Average training hours by gender (Female) | hours | 12.9 | 58 |
| Average training hours by gender (Male) | hours | 15.2 | 58 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Non-compliance with laws and regulations in the social and economic area | HK$ | 378000 | 61 |
| Total incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services | no. of cases | 26 | 61 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Monetary value of significant fines for non-compliance with environmental laws and/or regulations | HK$ | 25000 | 54 |
| Total number of non-monetary sanctions for non-compliance with environmental laws and/or regulations | no. of cases | 1 from Hip Hing | 54 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employee volunteering | hours | 15901 | 61 |
| Percentage of reporting entities with implemented local community engagement | % | 100 | 61 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| NOâ‚“ Emissions | tonnes | 798.2 |
| SOâ‚“ Emissions | tonnes | 1.6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 | 2017 | 2018 |
|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2 equivalent | 295825.5 | ||||
| Indirect Energy Emissions (Scope 2) | tonnes of CO2 equivalent | 4277 | ||||
| Total GHG Emissions | tonnes of CO2 | 4843 | ||||
| Total GHG Emissions Intensity (By Employee) | tonnes of CO2/employee | 43.3 | 37.1 | 36.2 | 35.5 | 32.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Total Hazardous Waste | tonnes | 3 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 11 |
| Non-Hazardous Waste Disposed | tonnes | 3913 |
| Non-Hazardous Waste Generated | tonnes | 942577.2 |
| Non-Hazardous Waste Landfilling | tonnes | 3913 |
| Non-Hazardous Waste Reused | % | 86.2 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 78.6 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Hazardous Waste Intensity Reduction Compared to Last Year (By Employee) | tonnes/employee | 0.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 | 2017 | 2018 |
|---|---|---|---|---|---|---|
| Diesel Fuel Consumption | gigajoules | 3785602 | ||||
| Energy Consumption Intensity (By Employee) | gigajoules/employee | 508.4 | 437.1 | 426.2 | 47.3 | 43.8 |
| Gasoline Consumption | gigajoules | 13844 | ||||
| LPG Consumption | gigajoules | 19 | ||||
| Purchased Electricity | gigajoules | 417908 | ||||
| Renewable Energy Consumption | gigajoules | 233090 | ||||
| Total Energy Consumption | gigajoules | 4476408 | ||||
| Total Non-Renewable Fuel Consumption | gigajoules | 4243318 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Municipal Water Consumption | m3 | 1441503 |
| Total Water Withdrawal | m3 | 1441503 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Employees Aged 30-50 | no. of people | 7984 |
| Number of Employees Aged Above 50 | no. of people | 5438 |
| Number of Employees Aged Below 30 | no. of people | 1636 |
| Number of Employees in Hong Kong | no. of people | 11316 |
| Number of Employees in Hong Kong (Female) | no. of people | 1819 |
| Number of Employees in Hong Kong (Male) | no. of people | 8305 |
| Number of Employees in Hong Kong and Mainland China | no. of people | 11989 |
| Number of Employees in Mainland China | no. of people | 692 |
| Number of Employees in Mainland China (Female) | no. of people | 289 |
| Number of Employees in Mainland China (Male) | no. of people | 384 |
| Number of Female Employees | no. of people | 1826 |
| Number of Full-time Employees | no. of people | 10994 |
| Number of Full-time Employees (Female) | no. of people | 1826 |
| Number of Full-time Employees (Male) | no. of people | 9168 |
| Number of Male Employees | no. of people | 9168 |
| Number of New Employees | no. of people | 1830 |
| Number of New Employees (Above 50) | no. of people | 19 |
| Number of New Employees (Aged 30-50) | no. of people | 1225 |
| Number of New Employees (Aged Below 30) | no. of people | 586 |
| Number of New Employees (Female) | no. of people | 420 |
| Number of New Employees (Male) | no. of people | 1410 |
| Number of Part-time Employees | no. of people | 322 |
| Number of Part-time Employees (Female) | no. of people | 94 |
| Number of Part-time Employees (Male) | no. of people | 228 |
| Number of Temporary Workers | no. of people | 9 |
| Number of Total Employees | no. of people | 11989 |
| Percentage of Employees in Hong Kong | % | 94.4 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 5.8 |
| Percentage of Female Employees | % | 15.2 |
| Percentage of Full-time Employees | % | 91.7 |
| Percentage of Male Employees | % | 76.5 |
| Percentage of New Employees | % | 15.3 |
| Percentage of Part-time Employees | % | 2.7 |
| Percentage of Temporary Workers | % | 0.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 90 |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 86.2 |
| Turnover Rate of Employees Aged 30-50 | % | 3.7 |
| Turnover Rate of Employees Aged Above 50 | % | 1.9 |
| Turnover Rate of Employees Aged Below 30 | % | 3.3 |
| Turnover Rate of Employees in Hong Kong | % | 2.8 |
| Turnover Rate of Employees in Mainland China | % | 1.9 |
| Turnover Rate of Female Employees | % | 2.7 |
| Turnover Rate of Male Employees | % | 4.8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 18581 |
| Lost Days Due to Work-related Injuries (Hong Kong) | days | 18045 |
| Lost Days Due to Work-related Injuries (Mainland China) | days | 536 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Average Training Hours (Female) | hours | 12.9 |
| Average Training Hours (General Staff) | hours | 13.8 |
| Average Training Hours (Male) | hours | 15.2 |
| Average Training Hours (Middle Management) | hours | 15.9 |
| Average Training Hours (Operational Employees) | hours | 14.7 |
| Average Training Hours (Senior Management) | hours | 18.9 |
| Average Training Hours per Employee | hours | 14.8 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Total Volunteer Service Hours | hours | 15901 |