2017 CORPORATE SOCIAL RESPONSIBILITY REPORT

Year: 2017
Published: 2018-07-19
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Direct GHG emissions (scope 1) tCO2e 821.42 92
GHG emissions intensity per employee (scope 1, 2 & 3) tCO2e/employee 4.29 92
GHG emissions intensity per m2 of floor area (scope 1, 2 & 3) tCO2e/m2 0.08 92
Indirect GHG emissions (scope 2) tCO2e 15189.96 92
Other indirect GHG emissions (scope 3) tCO2e 467.39 92
Total GHG emissions (scope 1, 2 & 3) tCO2e 16478.42 92

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 Report Pages
Direct GHG reduction (scope 1) tCO2e 0.35 92

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Fuel oil consumption Tonnes 0.5 92
Gas consumption Unit 12180 92
Gasoline consumed by corporate fleet Tonnes 177.08 92
Liquefied petroleum gas consumption Tonnes 0.2 92
Total power consumption MWh 24235.31 92
Total power consumption intensity (per employee) MWh/employee 6.31 92
Total power consumption intensity (per m2 of floor area) MWh/m2 0.11 92

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 Report Pages
Assets under management of China Taiping HK$ 100 million 8400 11256 15

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 Report Pages
Age Group 46-50 (Board of Directors) person 1 14
Age Group 51-55 (Board of Directors) person 3 14
Age Group 56-60 (Board of Directors) person 5 14
Age Group 61 or over (Board of Directors) person 3 14
Direct employees no. of persons 3802 93
Directorship with the Company (0 years) person 1 14
Directorship with the Company (1-5 years) person 10 14
Directorship with the Company (More than 10 years) person 1 14
Education Background - Bachelor Degree (Board of Directors) person 3 14
Education Background - Doctorate Degree (Board of Directors) person 6 14
Education Background - Master Degree (Board of Directors) person 2 14
Education Background - Other (Board of Directors) person 1 14
Employees in Chinese Mainland no. of persons 3082 93
Employees in Hong Kong no. of persons 692 93
Employees in Macao no. of persons 79 93
Executive Directors (Board of Directors) 4 14
Gender - Female (Board of Directors) person 1 14
Gender - Male (Board of Directors) person 11 14
Non-executive Directors (Board of Directors) 4 14
Outsourcing staff no. of persons 51 93
Professional Experience - Accounting (Board of Directors) person 1 14
Professional Experience - Banking (Board of Directors) person 5 14
Professional Experience - Central Bank (Board of Directors) person 2 14
Professional Experience - Government Authority / Regulatory Body (Board of Directors) person 2 14
Professional Experience - Insurance (Board of Directors) person 1 14
Professional Experience - Scholar (Board of Directors) person 1 14
Total number of employees no. of persons 3853 93

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 Report Pages
Typhoon Hato - first personal accident compensation paid million MOP 4.5 75
Typhoon Hato - gross claims paid million HKD 16.417 75
Typhoon Hato - gross reserves for outstanding claims million HKD 171 75
Typhoon Hato - net claims paid HKD 970000 75
Typhoon Hato - net reserves for outstanding claims million HKD 16.95 75

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 Report Pages
Number of Trainees - CTIH (The Group) 29890 69
Number of Trainees - CTPI (HK) (The Center) 725 69
Number of Trainees - TP Macau (The Center) 165 69
Number of Trainees - TPAM (The Center) 2817 69
Number of Trainees - TPFAS (The Center) 7586 69
Number of Trainees - TPFH (The Center) 208 69
Number of Trainees - TPFS (The Center) 106 69
Number of Trainees - TPFT (The Center) 32045 69
Number of Trainees - TPI (The Center) 15574 69
Number of Trainees - TPIH (The Center) 735 69
Number of Trainees - TPL (The Center) 689 69
Number of Trainees - TPL(HK) (The Center) 640 69
Number of Trainees - TPP (The Center) 903 69
Number of Trainees - TPRB (The Center) 129 69
Number of Trainees - TPSM (The Center) 93 69
Number of Trainees - TPre (China) (The Center) 255 69
Number of Trainees - TPre (The Center) 769 69
Number of Trainees - TSFL (The Center) 519 69
Times of Training - CTIH (The Group) 28 69
Times of Training - CTPI (HK) (The Center) 24 69
Times of Training - TP Macau (The Center) 5 69
Times of Training - TPAM (The Center) 48 69
Times of Training - TPFAS (The Center) 131 69
Times of Training - TPFH (The Center) 18 69
Times of Training - TPFS (The Center) 3 69
Times of Training - TPFT (The Center) 860 69
Times of Training - TPI (The Center) 154 69
Times of Training - TPIH (The Center) 113 69
Times of Training - TPL (The Center) 19 69
Times of Training - TPL(HK) (The Center) 9 69
Times of Training - TPP (The Center) 12 69
Times of Training - TPRB (The Center) 3 69
Times of Training - TPSM (The Center) 14 69
Times of Training - TPre (China) (The Center) 10 69
Times of Training - TPre (The Center) 36 69
Times of Training - TSFL (The Center) 12 69

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 Report Pages
Taiping General Insurance Company Limited insurance premium income billion RMB 22 16
Taiping Life Insurance Company Limited annual insurance premium income RMB billion 100 15
Taiping Life Insurance Company Limited effective insurance amount at end of period RMB billion 5800 15
Taiping Life Insurance Company Limited total assets RMB billion 390 15
Taiping Life Insurance Company Limited total number of customers served million 43 15
Taiping Life Insurance Company Limited total settlement payment and survival funds made to customers RMB billion 72 15
Taiping Pension Company Limited group insurance exceeded billion RMB 4 16
Taiping Pension Company Limited pension assets under management billion RMB 130 16
Taiping Pension Company Limited profit under PRC New Accounting Standards million RMB 82.64 16
Taiping Pension Company Limited solvency adequacy ratio % 336 16
Taiping Pension Company Limited total assets billion RMB 9.154 16
Total premium income of China Taiping HK$ 100 million 1493 1787 15

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2017 Report Pages
Typhoon Hato - claim cases received by China Taiping cases 338 75
Typhoon Hato - estimated gross loss million HKD 187 75
Typhoon Hato - estimated net loss million HKD 17.92 75

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2017 Report Pages
Independent Non-executive Directors (Board of Directors) 4 14

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 Report Pages
Agricultural insurance coverage by TPI - farmland million hectares 9.039 75
Agricultural insurance coverage by TPI - forest million hectares 63.18 75
Agricultural insurance coverage by TPI - insurance coverage amount billion RMB 13.6 75
Agricultural insurance coverage by TPI - livestock million 55.88 75
Agricultural insurance coverage by TPI - peasant households covered million households 1.72 75
Agricultural insurance coverage by TPI - provinces covered provinces 17 75
Agricultural insurance indemnity paid by TPI million RMB 120 75
Agricultural insurance indemnity paid by TPI - peasant households households 53000 75
Charitable donations HK$ 2.79 million HK$ 1.76 million 94

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Direct GHG Emissions (Scope 1) tCO2e 821.42
Indirect Energy Emissions (Scope 2) tCO2e 15189.96
Total GHG Emissions tCO2e 16478.42
Total GHG Emissions Intensity (By Area) tCO2e/m2 0.08
Total GHG Emissions Intensity (By Employee) tCO2e/employee 4.29
Total Other Indirect Energy Emissions (Scope 3) tCO2e 467.39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Hazardous Electronic Waste Sets
Hazardous Waste (Electronic and IT Equipment) Sets
Hazardous Waste (Used Batteries) Tonnes
Total Hazardous Waste Tonnes

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Non-Hazardous Waste Recycled Tonnes
Recycling Rate of Non-Hazardous Waste Percentage
Total Non-Hazardous Waste Intensity (By Employee) Tonnes / employee

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017
GHG Emissions Reduction Compared to Last Year tCO2e 0.35

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Gasoline Consumption Tonnes 177.08
LPG Consumption Tonnes 0.2
Purchased Electricity Intensity (By Area) MWh/m2 0.11
Purchased Electricity Intensity (By Employee) MWh/employee 6.31
Total Power Consumption MWh 24235.31

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Water Consumption Cubic meters
Water Consumption Intensity (By Revenue) Cubic meters / employee

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) Pieces
Packaging Material Intensity (By Employee) Pieces / employee

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017
Number of Employees in Hong Kong no. of persons 692
Number of Employees in Macau no. of persons 79
Number of Employees in Mainland China no. of persons 3082
Number of New Employees (Above 50) no. of persons 176
Number of New Employees (Aged 30-50) no. of persons 1606
Number of New Employees (Aged Below 30) no. of persons 763
Number of New Employees (Female) no. of persons 1144
Number of New Employees (Male) no. of persons 1401
Number of Total Employees no. of persons 3853

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees Aged 30-50 no. of persons
Turnover Rate of Employees Aged Above 50 no. of persons
Turnover Rate of Employees Aged Below 30 no. of persons

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017
Percentage of Employees Trained % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit
Average Training Hours (General Staff) hours
Average Training Hours (Middle Management) hours
Average Training Hours (Senior Management) hours