2017 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Direct CO2 emissions from Vanke's real estates and properties | tons | 2019.5 | 34 |
| Direct Greenhouse Gas Emissions (Category 1) | Ton | 2019.5 | 57 |
| Indirect CO2 emissions from Vanke's real estates and properties | tons | 12642.4 | 34 |
| Indirect Greenhouse Gas Emissions (Category 2) | Ton | 12642.4 | 57 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Books recycled by Vanke | tons | 374 | 34 | ||
| Kitchen wastes generated by Vanke's kitchens | tons | 1129.4 | 34 | ||
| Magazines and Books Recycled | Ton | 37.5 | 57 | ||
| Number of C-level communities launching garbage sorting | communities | 159 | 188 | 195 | 33 |
| Number of communities launching garbage sorting | communities | 248 | 282 | 289 | 33 |
| Paper Waste Disposal | Ton | 316.1 | 57 | ||
| Paper waste generated by Vanke's office management | tons | 316.1 | 34 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| CO2 emission reduction by industrialized housing area | tons | 363000 | 26 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Garbage discharge reduction by industrialized housing area | million tons | 1.314 | 26 | ||
| Kitchen Waste Disposal | Ton | 1129.4 | 57 | ||
| Number of 3-level communities launching garbage sorting | communities | 25 | 30 | 39 | 33 |
| Number of 4-level communities launching garbage sorting | communities | 29 | 25 | 35 | 33 |
| Number of 5-level communities launching garbage sorting | communities | 15 | 20 | 39 | 33 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Diesel Consumption | Liter | 128000 | 57 |
| Electric power consumption of Vanke's real estates and properties | kWh | 17665000 | 34 |
| Gasoline Consumption | Liter | 753464 | 57 |
| Natural gas consumption of Vanke's real estates and properties | liters | 128.008 | 34 |
| Petrol and diesel consumption of Vanke's real estates and properties | liters | 753.464 | 34 |
| Purchased Electricity Consumption | 10000 kWh | 1766.5 | 57 |
| Purchased Heating Power Consumption | GJ | 10424.4 | 57 |
| Total area managed by Vanke corporate office projects | m2 | 1200000 | 21 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total Water Consumption | Ton | 311000 | 57 |
| Total water consumption of Vanke's real estates and properties | tons | 3110000 | 34 |
| Water saving by industrialized housing area | million cubic meters | 29.76 | 26 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Energy saving by industrialized housing area | tons of standard coal | 145000 | 26 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Description of whether the issuer is using issue sourcing water that is fit for purpose, water efficiency initiatives and results achieved | No contrary water problems in daily operations for all companies | 58 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2007 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Area of commenced projects in Midwest | thousand square meters | 690.21 | 26 | |||||||||
| Area of commenced projects in Northward | thousand square meters | 829.64 | 26 | |||||||||
| Area of commenced projects in Shanghai | thousand square meters | 795.24 | 26 | |||||||||
| Area of commenced projects in Southward | thousand square meters | 991.22 | 26 | |||||||||
| Area of newly commenced industrialization projects | million square meters | 33.063 | 26 | |||||||||
| Average entry/exit time for parking lot | seconds | 3 | 14 | |||||||||
| Average maintenance frequency of facilities and equipment | times per minute | 14 | 14 | |||||||||
| Green Floor Area | m² | 43724000 | 3 | |||||||||
| Green building area of Vanke | m² | 43724000 | 28 | |||||||||
| Milestone industrialized residential project area in Shanghai | m² | 13000 | 27 | |||||||||
| One-star & Two-star Green Building Project Area | 10000 square meters | 126 | 75 | 426 | 2687 | 3554 | 3394 | 674.8 | 1307.1 | 4268.6 | 28 | |
| One-star and two-star green buildings occupied area | m² | 42686000 | 28 | |||||||||
| Parking lot entrances/exits renovated by Black Cat Two | 1115 | 14 | ||||||||||
| Ratio of Residential Industrialisation to Total Construction Commencement | % | 84 | 3 | |||||||||
| Three-star Green Building Project Area | 10000 square meters | 27 | 84 | 205.3 | 99.4 | 182.8 | 103.8 | 28 | ||||
| Three-star green buildings across 12 projects occupied area | m² | 1038000 | 28 | |||||||||
| Timber saving by industrialized housing area | square meters | 431000 | 26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Fortune 500 Ranking | th | 307 | 3 | ||
| Number of Total Employees | 77708 | 3 | |||
| Number of cities with Vanke corporate office projects | cities | 19 | 21 | ||
| Number of resort hotels operated by Vanke | resort hotels | 29 | 21 | ||
| Number of rural teachers and students supported by insurance program | people | 1298 | 45 | ||
| Operating Revenue | RMB billion | 242.897 | 3 | ||
| Registered users of Living Here 4.0 app | users | 246000 | 15 | ||
| Total Number of Employees | persons | 42295 | 58280 | 77708 | 52 |
| Vanke A-Share Shareholder (account) | accounts | 204135 | 4 | ||
| Vanke A-Share Shareholder (account) - Shareholding Ratio ≥ 5% | accounts | 2 | 4 | ||
| Vanke A-Share Shares | shares | 8077441547 | 4 | ||
| Vanke A-Share Shares - Shareholding Ratio ≥ 5% | shares | 6667820162 | 4 | ||
| Vanke H-Share Shareholder (account) | accounts | 37 | 4 | ||
| Vanke H-Share Shareholder (account) - Shareholding Ratio ≥ 5% | accounts | 1 | 4 | ||
| Vanke H-Share Shares | shares | 1314048939 | 4 | ||
| Vanke H-Share Shares - Shareholding Ratio ≥ 5% | shares | 474629 | 4 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Cumulative maintenance hours | million hours | 1.5 | 14 |
| Cumulative maintenance times | million times | 22.75 | 14 |
| Fire equipment rooms uploaded via wireless 4G | 82 | 14 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of New Employee Orientation (NEO) Camp employees trained | employees | 1600 | 54 |
| Number of New Power (NP) Camp classes | classes | 2 | 54 |
| Number of New Power (NP) Camp trainees | trainees | 355 | 54 |
| Number of Roc Class courses organized (Central West China) | courses | 7 | 55 |
| Number of Striver Training Camp classes | classes | 4 | 54 |
| Number of Striver Training Camp trainees | trainees | 230 | 54 |
| Number of core partners, middle-level managers of tier-one companies and other key staff trained (North China) | people | 442 | 55 |
| Number of internal and external mentors for NEO Camp | mentors | 37 | 54 |
| Number of trainees in customized training (Shanghai) | trainees | 1500 | 55 |
| Number of trainees participated in Craftsmanship talent training system (South China) | trainees | 1575 | 55 |
| Number of training sessions participated in by property service team | sessions | 193977 | 55 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| 2017 Physical Fitness Test Excellence Rate | 98.3% | 53 | |
| 2017 Physical Fitness Test Participation Rate | 99% | 53 | |
| Average class hours per trainee in Craftsmanship talent training system (South China) | hours | 12.1 | 55 |
| Average training sessions per person for property service team | hours | 13.64 | 55 |
| Duration of New Employee Orientation (NEO) Camp | days | 6 | 54 |
| Duration of New Power (NP) Camp | days | 3 | 54 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Commercial office area under management | million m² | 21.96 | 14 |
| Number of Qualified Suppliers | Suppliers | 1250 | 3 |
| Number of suppliers blacklisted | 7 | 56 | |
| Purchasing amount | B RMB | 155.6 | 8 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of suppliers who received a red or yellow card | 12 | 56 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Sales Amount | RMB billion | 529.88 | 3 |
| Sales Area | m² | 35952000 | 3 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Customer Satisfaction | Points | 87 | 3 | ||
| Customer satisfaction score | Points | 87 | 86 | 87 | 13 |
| Number of Vanke Lecture Hall participants | participants | 1200 | 54 | ||
| Number of Vanke Lecture Hall sessions | sessions | 26 | 54 | ||
| Number of corporate office projects operated by Vanke | projects | 41 | 21 | ||
| Online requests submitted via Farsighted Service Online Platform | million | 6.43 | 14 | ||
| Online work orders generated in relation to facilities and equipment | million | 7.54 | 14 | ||
| Owner online requests | million | 7.71 | 14 | ||
| Percentage of online requests submitted via Farsighted Service Online Platform | over 80% | 14 | |||
| Proportion in the area of commenced projects | % | 84.03 | 26 | ||
| Proportion in the area of industrialization projects - Fabricated wall | % | 100 | 26 | ||
| Proportion in the area of industrialization projects - Plastering-free inner and outer walls | % | 100 | 26 | ||
| Proportion in the area of industrialization projects - Prefabrication | % | 44.8 | 26 | ||
| Proportion of residential products sold 140-180 m² | % | 7% | 5% | 7% | 11 |
| Proportion of residential products sold below 90 m² | % | 93% | 95% | 93% | 11 |
| Ratio of commenced projects area in Midwest | % | 75.35 | 26 | ||
| Ratio of commenced projects area in Northward | % | 90.28 | 26 | ||
| Ratio of commenced projects area in Shanghai | % | 84.31 | 26 | ||
| Ratio of commenced projects area in Southward | % | 85.7 | 26 | ||
| Score of delivery assessment | % | 79.45 | 82.27 | 83.58 | 11 |
| Score of field testing and measurement | % | 97.97 | 99.3 | 99.08 | 11 |
| Service requests responded to by Vanke Service | service requests | 7700000 | 15 | ||
| Types of events for owner requests | 1191 | 14 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Efficient customer samples tracked throughout the year | 227961 | 13 | |||
| Utilization rate of Vanke Home Inspection Guide | % | 84 | 89 | 90 | 11 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Messages sent through Living Here app | messages | 6039000 | 15 |
| Pilot project points uploaded via wireless 4G | 638 | 14 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Gateways uploaded via wireless 4G | 175 | 14 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Communities implementing Friendly Neighborhood Program | communities | 63 | 15 | ||
| Discussions on community issues actively joined by neighbors | 126634 | 15 | |||
| New owners' committees established in managed projects | 37 | 15 | |||
| Number of cities launching garbage sorting | cities | 27 | 30 | 30 | 33 |
| Number of counties covered by Beautiful China Vanke Project | counties | 17 | 45 | ||
| Number of events organized by headquarters | events | 370 | 54 | ||
| Number of participants in sports associations and clubs | participants | 4755 | 54 | ||
| Number of schools influenced by educational support teachers | schools | 80 | 45 | ||
| Number of science kits donated to rural schools | kits | 81 | 45 | ||
| Number of sports associations and clubs founded | 12 | 54 | |||
| Number of students influenced by educational support teachers | students | 9288 | 45 | ||
| Tasks handled by Vanke Service | tasks per day | 245 | 15 | ||
| Total discussions on community issues | 154984 | 15 | |||
| Users contributing to Friendly Neighborhood Program via Living Here app | users | 175000 | 15 | ||
| Users who initiated discussions on community issues | users | 76215 | 15 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|---|
| Amount of Aid by the Fraternal Society | RMB10000 | 100 | 133 | 158 | 55 | ||
| Contract Residential Project | Communities | 1833 | 3 | ||||
| External Donation Amount | RMB million | 103.5 | 3 | ||||
| Funding for Zundao School building renovation | million RMB | 2.2 | 45 | ||||
| Funds raised for Friendly Neighborhood Program in Shenzhen Vanke Park | RMB | 10100.6 | 15 | ||||
| Funds raised for communities via Friendly Neighborhood Program | million RMB | 7 | 15 | ||||
| Number of college students supported in Beautiful China Vanke Project | students | 81 | 45 | ||||
| Number of quality books donated to rural schools | books | 130000 | 45 | ||||
| Number of teachers and students benefiting from insurance program | people | 40524 | 45 | ||||
| Taxes Paid | B RMB | 25.81 | 28.72 | 32.3 | 43.4 | 56.6 | 8 |
| Taxes Paid 'Daily on Average' | RMB million | 155 | 3 | ||||
| Voluntary donations for Zundao School teachers and students | million RMB | 0.84 | 45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons | 2019.5 |
| Indirect Energy Emissions (Scope 2) | tons | 12642.4 |
| Total GHG Emissions | tons | 14661.9 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tons | 1129.4 |
| Paper Waste | tons | 316.1 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 363000 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year | million tons | 1.314 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Diesel Fuel Consumption | Liter | 128000 |
| Gasoline Consumption | Liter | 753464 |
| Grid Electricity Consumption | kWh | 17665000 |
| Natural Gas Consumption | liters | 128.008 |
| Purchased Electricity | kWh | 17665000 |
| Purchased Heating | GJ | 10424.4 |
| Total Direct Energy Consumption | Liter | 881592.008 |
| Total Indirect Energy Consumption | kWh | 17665000 |
| Total Purchased Energy | kWh | 17665000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Water Consumption | Ton | 311000 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | tons of standard coal | 145000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Total Employees | persons | 42295 | 58280 | 77708 |
| Percentage of Female Employees | % | 30.7 | ||
| Percentage of Male Employees | % | 69.3 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Percentage of New Employees Trained | employees | 1600 |
| Percentage of Trained Middle Management | people | 442 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours (Mainland China Employees) | hours | 12.1 |
| Average Training Hours per Employee | hours | 13.64 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Central China | |
| Number of Suppliers in North China | |
| Number of Suppliers in South China | |
| Number of Total Suppliers |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Number of Patents Granted |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | RMB | 2200000 | ||
| Investment in Education Donation | RMB | 840000 | ||
| Total Cash Donations | RMB | 103500000 | ||
| Total Public Welfare Donations | RMB | 103500000 | ||
| Total Social Investment | RMB | 1000000 | 1330000 | 7000000 |