2017 COUNTRY GARDEN SUSTAINABILITY REPORT

Company: COUNTRY GARDEN (2007)
Year: 2017
Published: 2018-05-14
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Number of LED tube lights in headquarters' underground parking garage replaced with T8 sensor-based LED tubes lights 796 66
Power consumption of T8 sensor-based LED tube lights in energy-saving mode W 3 66
Power consumption of always-on LED tube lights before replacement W 13 66

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 Report Pages
Building area of green building certified in 2017 (newly approved in 2017, one-star green building) 10000 m² 4219 64
Building area of green building certified in 2017 (newly approved in 2017, two-star green building) 10000 m² 623 64
Building area of green building to be certified in 2017 (newly applied or to be applied in 2017, one-star green building) 10000 m² 4840 64
Building area of green building to be certified in 2017 (newly applied or to be applied in 2017, three-star green building) 10000 m² 16 64
Building area of green building to be certified in 2017 (newly applied or to be applied in 2017, two-star green building) 10000 m² 1176 64
Covering Cities & Towns in China 768 11
Green building certified in 2017 (newly approved in 2017, one-star green building) projects 192 64
Green building certified in 2017 (newly approved in 2017, two-star green building) projects 25 64
Green building to be certified in 2017 (newly applied or to be applied in 2017, one-star green building) projects 299 64
Green building to be certified in 2017 (newly applied or to be applied in 2017, three-star green building) projects 1 64
Green building to be certified in 2017 (newly applied or to be applied in 2017, two-star green building) projects 59 64
Green coverage area at headquarters building (including canopy area of plants and actual area of vines climbing plants) m2 27560 67
Newly Acquired Land in 2017 881 11
Number of SSGF projects developed by Country Garden 111 63
SSGF industrialization construction projects projects 111 8
SSGF industrialization construction projects in operation regions 47 8
SSGF industrialization construction projects launched in 2017 projects 105 8
The number of new SSGF projects 105 63
The number of new prefabricated building projects 84 63
Total Projects 1468 11
Total building area of green building projects certified of the Group (one-star green building) 10000 m² 4873 64
Total building area of green building projects certified of the Group (two-star green building) 10000 m² 737 64
Total number of Country Garden projects adopting prefabricated building 86 63
Total number of green building projects certified of the Group (one-star green building) projects 211 64
Total number of green building projects certified of the Group (two-star green building) projects 29 64

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 Report Pages
Employment rate of Guangdong Country Garden Polytechnic graduates 95.6% 73
Major matching employment requirement rate for Guangdong Country Garden Polytechnic graduates 93.5% 73
Number of 'Future Force' employees joined the management team employees over 350 25
Number of 'Future Force' trainees promoted to core management posts employees more than 50 25
Number of Employees - Age 30 or under Person 50250 68278 89
Number of Employees - Age 31-40 Person 24074 34280 89
Number of Employees - Age 41-50 Person 16534 18414 89
Number of Employees - Age 50 or over Person 3592 3865 89
Number of Employees - Chinese Mainland Person 92884 122084 89
Number of Employees - Female Person 39721 51996 89
Number of Employees - Full-time Person 94450 122805 89
Number of Employees - General staff Person 85472 108385 89
Number of Employees - Hong Kong and Macao Person 18 18 89
Number of Employees - Intern Person 1109 89
Number of Employees - Male Person 54729 72841 89
Number of Employees - Middle management Person 8810 15951 89
Number of Employees - Others (Employment Type) Person 923 89
Number of Employees - Overseas Person 1548 2735 89
Number of Employees - Senior management Person 168 501 89
Number of Guangdong Country Garden Polytechnic graduates graduates 290 73
Number of Guangdong Country Garden Polytechnic graduates offered monthly salary over RMB10000 graduates 11 73
Number of Guangdong Country Garden Polytechnic graduates recruited as basic-level management personnel or technical personnel graduates 179 73
Number of employees employees 124837 9
Number of employees by age: 30 years old or younger persons 68276 20
Number of employees by age: 31-40 years old persons 34280 20
Number of employees by age: 41-50 years old persons 18414 20
Number of employees by age: 50 years old or older persons 3865 20
Number of employees by employment type: Full-time persons 122805 20
Number of employees by employment type: Intern persons 1109 20
Number of employees by employment type: Others persons 923 20
Number of employees by gender: Female persons 51996 20
Number of employees by gender: Male persons 72841 20
Number of employees by position: General employee persons 108385 20
Number of employees by position: Middle management persons 15951 20
Number of employees by position: Senior management persons 501 20
Number of employees by region: Hong Kong and Macao persons 2735 20
Number of employees by region: Mainland China persons 122064 20
Number of employees by region: Overseas persons 38 20
Presence in Chinese cities and towns cities and towns 768 8
Total Number of Employees Person 94450 124837 89

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 Report Pages
Employees lost by age - 30 or under Person 1396 2640 90
Employees lost by age - 31-40 Person 1041 2336 90
Employees lost by age - 41-50 Person 224 340 90
Employees lost by age - 50 or over Person 55 59 90
Employees lost by gender - Female Person 805 1513 90
Employees lost by gender - Male Person 1911 3862 90
Employees lost by job position - General staff Person 2133 3914 90
Employees lost by job position - Middle management Person 571 1439 90
Employees lost by job position - Senior management Person 12 22 90
Employees lost by region - Chinese Mainland Person 2627 4993 90
Employees lost by region - Hong Kong and Macao Person 6 90
Employees lost by region - Overseas Person 83 382 90
Staff turnover during the year 10.97% 13.7% 90
Total number of employees lost Person 2716 5375 90

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 Report Pages
Number of employees involved in occupational injury People 18 31

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Number of fire drills Times 101 31

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 Report Pages
Number of Trainers in Real Estate Sector (10000) 10000 1.7 91
Number of Trainers in the Property Development Sector people 17000 22
Number of Training Sessions in Real Estate Sector (10000) 10000 11.2 91
Number of Training Sessions in the Property Development Sector times 112000 22
Number of employees involved in job rotation as part of the 'Soft Landing' program employees 724 26
Number of new managers who participated in the 'Soft Landing' program managers 306090 26
Number of participants people 192090 47
Percentage of new managers who participated in the 'Soft Landing' program percent 97% 26
Training Satisfaction Degree in the Property Development Sector score 94.7 22
Training Satisfaction in Real Estate Sector Point 94.7 91
certified trainers (Group) persons 2380 23
training courses developed (Group) courses 2121 23

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 Report Pages
Average Training Hours in Real Estate Sector Hour 184 91
Average Training Hours in the Property Development Sector hours 184 22
Average number of training hours per employee hours 129 9
Number of hours of health and safety training conducted Hours 5887 31
Total number of days of in-depth training conducted for new managers in the 'Soft Landing' program days 104.5 26

Number of suppliers by geographical region.

Indicator Unit 2017 Report Pages
Pre-acceptance - Region coverage 28 47

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 Report Pages
Percentage of total sales or shipments that have to be recalled for safety and health reasons (B6.1) No recalls for safety and health reasons in 2017 94

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 Report Pages
Average Contracted Selling Price RMB per sq.m 9080 11
Contracted Sales RMB billion 550.8 11
Contracted Sales GFA million sq.m 60.66 11
Contracted sales GFA million m² 60.66 8
Contracted sales amount RMB billion 550.8 8
Customer satisfaction for Hotel management % 97.4 97.5 91
Customer satisfaction for Property management % 89.56 91
Customer satisfaction for Real estate project % 75.4 82.0 91
Customer satisfaction score for property development business % 75.74 82.05 48
Gross Margin % 25.9 11
Gross Profit RMB billion 58.79 11
Hotel Group customer satisfaction degree through telephone interviews and face-to-face interviews % 97.5 52
Increase in number of respondents in customer satisfaction survey compared with 2016 respondents 9405 48
Number of guests participated in Hotel Group customer satisfaction survey 98652 52
Number of people surveyed for Hotel management customer satisfaction person 98550 98652 91
Number of people surveyed for Property management customer satisfaction person 30353 91
Number of people surveyed for Real estate project customer satisfaction person 51271 60676 91
Number of respondents in customer satisfaction survey for property development business respondents 60676 48
Pre-acceptance - Number of presentations conducted 150 47
Return Visit Within the First Week After Signing the Contract - Number of households subject to successful return visit households 204007 47
Return Visit Within the First Week After Signing the Contract - Number of households who have already signed the contract households 255140 47
Return Visit Within the First Week After Signing the Contract - Number of projects involved in the return visit 560 47
Return Visit Within the First Week After Signing the Contract - Rate of successful return visit 79.96% 47
Return Visit Within the First Week After Signing the Contract - Region coverage 39 47
Revenue generated by Precise Seedling Industry Poverty Alleviation Project, Tianyang County, Guangxi Zhuang Autonomous Region RMB 871700 83
Total amount of grants repaid by Zhongming Fellowship students (as of November 16th, 2017) million RMB 2.7 72
Views people 711307 47
Years since establishment of Guohua Memorial Middle School years 15 73
YoY Increase of Contracted Sales % 78.3 11
YoY Increase of Gross Margin 4.8 p.p 11
YoY Increase of Gross Profit % 82.4 11
YoY Increase of Profit Attributable to the Owners % 126.3 11
YoY Increase of Revenue % 48.2 11

Description of quality assurance process and recall procedures.

Indicator Unit 2017 Report Pages
Value-added Fully Furnished Houses - Number of presentations conducted 68 47
Value-added Fully Furnished Houses - Region coverage 18 47

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Publicity manuscript pieces 1017 47

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016 2017 Report Pages
Admission rate of Guohua Memorial Middle School students into key universities 96.66% 73
Customer Service Day - bicycles were repaired bicycles 22568 50
Customer Service Day - free medical consultations consultations 9730 50
Customer Service Day - home appliances repaired appliances 15890 50
Customer Service Day - kitchen knives sharpened knives 38265 50
Customer Service Day - pest control drugs provided doses 8484 50
Customer Service Day - pieces of clothes were donated pieces 25066 50
Customer Service Day - pieces of clothes were mended pieces 23190 50
Customer Service Day - pieces of clothes were repaired pieces 10560 50
Designer Presentation - Number of presentations conducted 51 47
Designer Presentation - Region coverage 24 47
Donation to Education Dream Realization Program in Qionghai City, Hainan Province million RMB 2 83
Donation to Shoukouli Village for development of brick goat breeding industry, Qionghai City, Hainan Province RMB 300000 83
High-quality projects developed projects 1468 8
House Maintenance and Repair - Number of presentations conducted 90 47
House Maintenance and Repair - Region coverage 28 47
Mature Community Visit - Number of presentations conducted 27 47
Mature Community Visit - Region coverage 13 47
Number of batches of seedlings produced by Precise Seedling Industry Poverty Alleviation Project, Tianyang County, Guangxi Zhuang Autonomous Region batches 44 83
Number of project bid sections included in construction site open day activities project bid sections 151 48
Number of projects with Morning Glory Action Program conducted projects 51 48
Number of regions covered by SSGF projects developed by Country Garden 47 63
Number of regions with Morning Glory Action Program conducted regions 49 48
Number of representatives participating in 2017 China Enterprise Anti-fraud Alliance Annual Conference representatives 200 59
Open Day of the Construction Site - Number of presentations conducted 151 47
Open Day of the Construction Site - Region coverage 34 47
Smart Life - Number of presentations conducted 60 47
Smart Life - Region coverage 10 47
Visit the Showcase of Interior Decoration Technology and Components - Number of presentations conducted 30 47
Visit the Showcase of Interior Decoration Technology and Components - Region coverage 7 47

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2017 Report Pages
Annual provision by Huiyan Educational Aid Fund for student assistance activities RMB 10000000 78
Average increase in income per household from Precise Seedling Industry Poverty Alleviation Project, Tianyang County, Guangxi Zhuang Autonomous Region RMB 10000 83
Cumulative donation amount million RMB 792 9
Number of employees covered by Morning Glory Action Program employees 110000 48
Number of impoverished students educated by Guohua Memorial Middle School (cumulative) students 2747 9
Number of impoverished students supported by Zhongming Fellowship for College Students students 9664 9
Number of promotion conferences for Morning Glory Action Program promotion conferences 39 48
Number of undergraduates granted annual financial assistance at 2017 Zhongming Fellowship award ceremony 533 72
Total amount donated by Country Garden Group for charity and public welfare million RMB 892 72

The types of emissions and respective emissions data.

Standard Indicator Unit
Airborne Particulate Matter (PM) Emissions Kg
NOₓ Emissions Kg
SOₓ Emissions Kg

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Direct GHG Emissions (Scope 1) Ton CO₂e
Indirect Energy Emissions (Scope 2) Ton CO₂e
Total GHG Emissions Ton CO₂e

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Total Hazardous Waste Ton

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Non-Hazardous Waste (Kitchen Waste) Ton
Non-Hazardous Waste (Office Waste) Ton

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Energy Consumption Intensity (By Revenue) GJ/Revenue one million RMB
LPG Consumption Ton
Methanol fuel Ton
Natural Gas Consumption m³
Petrol (company's vehicles) L
Purchased Electricity kWh
Purchased Heating GJ
Purchased Steam Ton
Total Direct Energy Consumption GJ
Total Energy Consumption GJ
Total Indirect Energy Consumption GJ

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Water Consumption m³
Water Consumption Intensity (By Revenue) m³/Revenue one million RMB

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) Ton

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017
Number of Employees Aged 30-50 Person 40608 52694
Number of Employees Aged Above 50 Person 3592 3865
Number of Employees Aged Below 30 Person 50250 68278
Number of Employees in Hong Kong Person 18 18
Number of Employees in Hong Kong and Mainland China Person 92902 122102
Number of Employees in Mainland China Person 92884 122084
Number of Employees in Overseas Person 1548 2735
Number of Female Employees persons 39721 51996
Number of Full-time Employees persons 94450 122805
Number of General Employees Person 85472 108385
Number of Interns persons 1109
Number of Male Employees persons 54729 72841
Number of Middle Management Employees persons 8810 15951
Number of Senior Management Employees persons 168 501
Number of Total Employees employees 94450 124837

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017
Turnover Rate of Total Employees % 10.97 13.7

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017
Number of Production Safety Emergency Drills Times 101

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Total Cost of Training RMB

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017
Average Training Hours per Employee Hour 129
Total Training Hours Hour 5887

Number of suppliers by geographical region.

Standard Indicator Unit 2017
Number of Total Suppliers 28

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2017
Number of Training Sessions on Quality and Safety 68

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017
Investment in Education Donation RMB 10000000
Total Public Welfare Donations million RMB 892