2017 Environmental, Social and Governance Report

Company: GLOBAL BIO-CHEM (809)
Year: 2017
Published: 2018-05-04
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 Report Pages
Average unit coal consumption per metric tonne product metric tonne 0.51 19
Average unit electricity consumption per metric tonne product kwh 395.39 19
Average unit steam consumption per metric tonne product metric tonne 1.75 19
Coal consumption, Heilongjiang Province 1000 metric tonnes 8 19
Coal consumption, Jilin Province 1000 metric tonnes 609 674 19
Coal consumption, Liaoning Province 1000 metric tonnes 45 125 19
Unit coal consumption per metric tonne product, Heilongjiang Province metric tonne 2.82 19
Unit coal consumption per metric tonne product, Jilin Province metric tonne 0.75 19
Unit coal consumption per metric tonne product, Liaoning Province metric tonne 0.27 19
Unit coal consumption per metric tonne product, Shanghai City metric tonne 0.27 19
Unit electricity consumption per metric tonne product, Heilongjiang Province kwh 1235.84 19
Unit electricity consumption per metric tonne product, Jilin Province kwh 592.86 19
Unit electricity consumption per metric tonne product, Liaoning Province kwh 169.1 19
Unit electricity consumption per metric tonne product, Shanghai City kwh 46.44 19
Unit steam consumption per metric tonne product, Heilongjiang Province metric tonne 2.87 19
Unit steam consumption per metric tonne product, Jilin Province metric tonne 2.29 19
Unit steam consumption per metric tonne product, Liaoning Province metric tonne 1.16 19
Unit steam consumption per metric tonne product, Shanghai City metric tonne 0.72 19

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Average unit water consumption per metric tonne product metric tonne 5.28 19
Unit water consumption per metric tonne product, Heilongjiang Province metric tonne 0.04 19
Unit water consumption per metric tonne product, Jilin Province metric tonne 4.62 19
Unit water consumption per metric tonne product, Liaoning Province metric tonne 2.83 19
Unit water consumption per metric tonne product, Shanghai City metric tonne 2.9 19

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 Report Pages
Employees aged 20-29 % 38 37 5
Employees aged 30-39 % 34 37 5
Employees aged 40-49 % 10 12 5
Employees aged 50 or above % 18 14 5
Employees in Heilongjiang Province % 4 7 5
Employees in Jilin Province % 79 75 5
Employees in Liaoning Province % 12 13 5
Employees in Shanghai City % 5 5 5

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 Report Pages
Staff turnover rate 12% 11% 5
Turnover Rate - Age 18-19 % 0% 1% 6
Turnover Rate - Age 20-29 % 24% 22% 6
Turnover Rate - Age 30-39 % 39% 25% 6
Turnover Rate - Age 40-49 % 25% 36% 6
Turnover Rate - Age 50 or above % 12% 16% 6
Turnover Rate - Heilongjiang Province % 10% 10% 6
Turnover Rate - Hong Kong % 35% 21% 6
Turnover Rate - Jilin Province % 13% 10% 6
Turnover Rate - Liaoning Province % 10% 10% 6
Turnover Rate - Shanghai City % 16% 21% 6
Turnover Rate - Total % 12% 11% 6
Turnover Rate - Total (by age) % 100% 100% 6
Turnover staff who were temporary staff 22% 44% 5

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2016 2017 Report Pages
Number of work-related accidents cases 24 12 8
Work-related accidents - Careless Mistakes (cases) - Jilin Province cases 3 9
Work-related accidents - Careless Mistakes (cases) - Total cases 3 9
Work-related accidents - Discharging Goods (cases) - Jilin Province cases 3 9
Work-related accidents - Discharging Goods (cases) - Liaoning Province cases 2 9
Work-related accidents - Discharging Goods (cases) - Total cases 5 9
Work-related accidents - Manipulating Equipment (cases) - Jilin Province cases 5 9
Work-related accidents - Manipulating Equipment (cases) - Liaoning Province cases 4 9
Work-related accidents - Manipulating Equipment (cases) - Total cases 9 9
Work-related accidents - Slippery Surfaces (cases) - Jilin Province cases 6 9
Work-related accidents - Slippery Surfaces (cases) - Shanghai City cases 1 9
Work-related accidents - Slippery Surfaces (cases) - Total cases 7 9
Work-related accidents - Total (cases) - All Locations cases 24 9
Work-related accidents - Total (cases) - Jilin Province cases 17 9
Work-related accidents - Total (cases) - Liaoning Province cases 6 9
Work-related accidents - Total (cases) - Shanghai City cases 1 9
Work-related accidents due to careless mistakes cases 3 8
Work-related accidents due to discharging goods cases 6 8
Work-related accidents due to manipulating equipment cases 5 8
Work-related accidents due to other causes cases 3 8
Work-related accidents due to slippery surfaces cases 1 8
Work-related accidents in Jilin Province cases 9 8
Work-related accidents in Shanghai City cases 3 8

Lost days due to work injury.

Indicator Unit 2016 2017 Report Pages
Lost days due to work-related injuries days 1557 620 8
Work-related accidents - Careless Mistakes (lost days) - Jilin Province lost days 160 9
Work-related accidents - Careless Mistakes (lost days) - Total lost days 160 9
Work-related accidents - Discharging Goods (lost days) - Jilin Province lost days 405 9
Work-related accidents - Discharging Goods (lost days) - Liaoning Province lost days 155 9
Work-related accidents - Discharging Goods (lost days) - Total lost days 560 9
Work-related accidents - Manipulating Equipment (lost days) - Jilin Province lost days 125 9
Work-related accidents - Manipulating Equipment (lost days) - Liaoning Province lost days 210 9
Work-related accidents - Manipulating Equipment (lost days) - Total lost days 335 9
Work-related accidents - Slippery Surfaces (lost days) - Jilin Province lost days 210 9
Work-related accidents - Slippery Surfaces (lost days) - Shanghai City lost days 292 9
Work-related accidents - Slippery Surfaces (lost days) - Total lost days 502 9
Work-related accidents - Total (lost days) - All Locations lost days 1557 9
Work-related accidents - Total (lost days) - Jilin Province lost days 900 9
Work-related accidents - Total (lost days) - Liaoning Province lost days 365 9
Work-related accidents - Total (lost days) - Shanghai City lost days 292 9

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 Report Pages
Percentage of managerial grade or above staff trained at Hong Kong headquarters 100% 100% 11
Percentage of managerial grade or above staff trained in PRC operations 100% 100% 11
Percentage of ordinary staff trained at Hong Kong headquarters 55% 100% 11

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 2017 Report Pages
Average training hours for managerial grade or above staff at Hong Kong headquarters hours 7 11.8 11
Average training hours for managerial grade or above staff in PRC operations hours 15.2 6.9 11
Average training hours for ordinary staff at Hong Kong headquarters hours 13.3 25.6 11

Number of suppliers by geographical region.

Indicator Unit 2016 2017 Report Pages
Number of suppliers - Logistics - Eastern China 9 28
Number of suppliers - Logistics - Heilongjiang Province 2 28
Number of suppliers - Logistics - Jilin Province 19 28
Number of suppliers - Logistics - Liaoning Province 21 28
Number of suppliers - Logistics - Northeast China 53 28
Number of suppliers - Logistics - Shanghai City 6 28
Number of suppliers - Logistics - Total by Categories 46 62 28
Number of suppliers - Machinery - Eastern China 53 28
Number of suppliers - Machinery - Jilin Province 227 28
Number of suppliers - Machinery - Liaoning Province 117 28
Number of suppliers - Machinery - Northeast China 48 28
Number of suppliers - Machinery - Northern China 11 28
Number of suppliers - Machinery - Others 5 28
Number of suppliers - Machinery - Shanghai City 60 28
Number of suppliers - Machinery - Total by Categories 404 117 28
Number of suppliers - Others - Eastern China 3 28
Number of suppliers - Others - Heilongjiang Province 1 28
Number of suppliers - Others - Jilin Province 4 28
Number of suppliers - Others - Liaoning Province 1 28
Number of suppliers - Others - Northeast China 9 28
Number of suppliers - Others - Others 1 28
Number of suppliers - Others - Shanghai City 3 28
Number of suppliers - Others - Total by Categories 9 13 28
Number of suppliers - Packaging Materials - Eastern China 14 28
Number of suppliers - Packaging Materials - Jilin Province 23 28
Number of suppliers - Packaging Materials - Liaoning Province 8 28
Number of suppliers - Packaging Materials - Northeast China 15 28
Number of suppliers - Packaging Materials - Northern China 2 28
Number of suppliers - Packaging Materials - Shanghai City 5 28
Number of suppliers - Packaging Materials - Total by Categories 36 31 28
Number of suppliers - Raw Materials - Eastern China 39 28
Number of suppliers - Raw Materials - Jilin Province 178 28
Number of suppliers - Raw Materials - Liaoning Province 22 28
Number of suppliers - Raw Materials - Northeast China 59 28
Number of suppliers - Raw Materials - Northern China 17 28
Number of suppliers - Raw Materials - Others 9 28
Number of suppliers - Raw Materials - Shanghai City 21 28
Number of suppliers - Raw Materials - Total by Categories 221 124 28
Number of suppliers - Total by Locations - Eastern China 121 28
Number of suppliers - Total by Locations - Heilongjiang Province 3 28
Number of suppliers - Total by Locations - Jilin Province 466 28
Number of suppliers - Total by Locations - Liaoning Province 176 28
Number of suppliers - Total by Locations - Northeast China 201 28
Number of suppliers - Total by Locations - Northern China 32 28
Number of suppliers - Total by Locations - Others 15 28
Number of suppliers - Total by Locations - Shanghai City 97 28
Number of suppliers - Total by Locations - Total by Categories 742 369 28
Number of suppliers - Utilities - Eastern China 3 28
Number of suppliers - Utilities - Jilin Province 15 28
Number of suppliers - Utilities - Liaoning Province 7 28
Number of suppliers - Utilities - Northeast China 17 28
Number of suppliers - Utilities - Northern China 2 28
Number of suppliers - Utilities - Shanghai City 5 28
Number of suppliers - Utilities - Total by Categories 26 22 28
Number of suppliers for Logistics suppliers 46 29
Number of suppliers for Machinery suppliers 361 29
Number of suppliers for Others suppliers 9 29
Number of suppliers for Packaging Materials suppliers 33 29
Number of suppliers for Raw Materials suppliers 173 29
Number of suppliers for Utilities suppliers 21 29
Number of suppliers in Eastern China suppliers 203 29
Number of suppliers in Northeast China suppliers 343 29
Number of suppliers in Northern China suppliers 60 29
Number of suppliers in Other regions suppliers 37 29
Total number of suppliers by location suppliers 643 29

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2016 Report Pages
Total product return, Jilin Province metric tonnes 101 35
Total product return, Total metric tonnes 101 35

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 Report Pages
Invalid complaints, Jilin Province metric tonnes 117 35
Invalid complaints, Shanghai City metric tonnes 66 35
Invalid complaints, Total metric tonnes 183 35
Number of customer complaint cases - Invalid Complaints - Jilin Province cases 2 34
Number of customer complaint cases - Invalid Complaints - Shanghai City cases 5 34
Number of customer complaint cases - Others - Shanghai City cases 1 34
Number of customer complaint cases - Packaging - Jilin Province cases 3 34
Number of customer complaint cases - Packaging - Shanghai City cases 1 34
Number of customer complaint cases - Product Quality - Jilin Province cases 17 34
Number of customer complaint cases - Product Quality - Liaoning Province cases 3 34
Number of customer complaint cases - Product Quality - Shanghai City cases 1 34
Number of customer complaint cases - Quantity - Jilin Province cases 4 34
Number of customer complaints - Others - Shanghai City cases 1 33
Number of customer complaints - Packaging - Jilin Province cases 13 33
Number of customer complaints - Packaging - Liaoning Province cases 1 33
Number of customer complaints - Product Quality - Jilin Province cases 23 33
Number of customer complaints - Product Quality - Shanghai City cases 2 33
Number of customer complaints - Quantity - Jilin Province cases 44 33
Number of product return cases - Product Quality - Jilin Province cases 5 34
Number of product returns - Invalid Complaints - Shanghai City cases 5 33
Number of product returns - Others - Jilin Province cases 3 33
Number of product returns - Packaging - Jilin Province cases 1 33
Number of product returns - Packaging - Liaoning Province cases 1 33
Number of product returns - Product Quality - Jilin Province cases 5 33
Number of product returns - Quantity - Jilin Province cases 1 33
Others complaints, Shanghai City metric tonnes 67 35
Others complaints, Total metric tonnes 67 35
Packaging complaints, Jilin Province metric tonnes 180 35
Packaging complaints, Shanghai City metric tonnes 5 35
Packaging complaints, Total metric tonnes 185 35
Product quality complaints, Jilin Province metric tonnes 5421 35
Product quality complaints, Liaoning Province metric tonnes 60 35
Product quality complaints, Shanghai City metric tonnes 5 35
Product quality complaints, Total metric tonnes 5486 35
Product quality product return, Jilin Province metric tonnes 101 35
Product quality product return, Total metric tonnes 101 35
Tonnage of products involved in customer complaints - Invalid Complaints - Shanghai City MT 91 34
Tonnage of products involved in customer complaints - Others - Jilin Province MT 125 34
Tonnage of products involved in customer complaints - Others - Shanghai City MT 61 34
Tonnage of products involved in customer complaints - Packaging - Jilin Province MT 1497 34
Tonnage of products involved in customer complaints - Packaging - Liaoning Province MT 2 34
Tonnage of products involved in customer complaints - Product Quality - Jilin Province MT 6272 34
Tonnage of products involved in customer complaints - Product Quality - Shanghai City MT 7 34
Tonnage of products involved in customer complaints - Quantity - Jilin Province MT 1331 34
Tonnage of products involved in product return - Product Quality - Jilin Province MT 213 34
Tonnage of products involved in product return - Product Quality - Liaoning Province MT 2 34
Total complaints, Jilin Province metric tonnes 5718 35
Total complaints, Liaoning Province metric tonnes 60 35
Total complaints, Shanghai City metric tonnes 143 35
Total complaints, Total metric tonnes 5921 35
Total number of customer complaint cases - All regions cases 37 34
Total number of customer complaint cases - Jilin Province cases 26 34
Total number of customer complaint cases - Liaoning Province cases 3 34
Total number of customer complaint cases - Shanghai City cases 8 34
Total number of customer complaints - Group cases 92 33
Total number of customer complaints - Jilin Province cases 83 33
Total number of customer complaints - Liaoning Province cases 1 33
Total number of customer complaints - Shanghai City cases 8 33
Total number of product return cases - All regions cases 5 34
Total number of product return cases - Jilin Province cases 5 34
Total number of product returns - Group cases 8 33
Total number of product returns - Jilin Province cases 7 33
Total number of product returns - Liaoning Province cases 1 33
Total tonnage of products involved in customer complaints - All regions MT 9386 34
Total tonnage of products involved in customer complaints - Jilin Province MT 9225 34
Total tonnage of products involved in customer complaints - Liaoning Province MT 2 34
Total tonnage of products involved in customer complaints - Shanghai City MT 159 34
Total tonnage of products involved in product return - All regions MT 215 34
Total tonnage of products involved in product return - Jilin Province MT 213 34
Total tonnage of products involved in product return - Liaoning Province MT 2 34

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Energy Consumption Intensity (By Unit Product) metric tonne 0.51
Fossil Fuel Consumption 1000 metric tonnes 654 807
Purchased Electricity Intensity (By Unit Product) kwh 395.39
Purchased Steam metric tonne 1.75

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Water Withdrawal Intensity metric tonne 4.62

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017
Percentage of Employees Aged 30-50 % 44 49
Percentage of Employees Aged Above 50 % 18 14
Percentage of Employees Aged Below 30 % 38 37

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017
Turnover Rate of Employees Aged 30-50 % 39 25
Turnover Rate of Employees Aged Above 50 % 12 16
Turnover Rate of Employees Aged Below 30 % 24 22
Turnover Rate of Employees in Hong Kong % 35 21
Turnover Rate of Employees in Mainland China % 10 10
Turnover Rate of Total Employees % 12 11

Lost days due to work injury.

Standard Indicator Unit 2016 2017
Lost Days Due to Work-related Injuries days 1557 620
Lost Days Due to Work-related Injuries (Mainland China) days 1557

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017
Percentage of Trained General Employees % 55 100
Percentage of Trained Hong Kong Employees % 100 100
Percentage of Trained Mainland China Employees % 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016 2017
Average Training Hours (General Staff) hours 13.3 25.6
Average Training Hours (Mainland China Employees) hours 15.2 6.9
Average Training Hours (Senior Management) hours 7 11.8

Number of suppliers by geographical region.

Standard Indicator Unit 2016 2017
Number of Suppliers in East China suppliers 203 121
Number of Suppliers in North China suppliers 60 32
Number of Suppliers in Northeast China suppliers 343 201
Number of Total Suppliers suppliers 643 369

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2016
Number of Recalled Products for Safety and Health Reasons metric tonnes 101

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016 2017
Complaint Growth Rate percent 148.6
Number of Product Quality Complaints cases 21 25
Total Number of Customer Complaints cases 37 92