ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average non-hazardous waste produced per project site at ISP | tonnes per project site | 1068 | 54 |
| Non-hazardous waste intensity per floor area at ISP project sites | tonnes per square metre | 0.045 | 54 |
| Total non-hazardous waste produced at 13 material project sites of ISP | tonnes | 13889.5 | 54 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of managed residential properties joined the Source Separation of Domestic Waste programme | properties | 67 | 53 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Diesel oil usage for transportation | litres | 24415 | 60 |
| Electricity consumption (all corporate offices) | kWh | 399908 | 60 |
| Electricity consumption (project sites of ISP) | kWh | 1017232 | 60 |
| Electricity usage intensity (all corporate offices) | kWh per square metre | 4.47 | 60 |
| Gasoline usage for transportation | litres | 32547 | 60 |
| Total electricity consumption (13 material project sites of ISP and corporate offices) | kWh | 1417140 | 60 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of managed properties joined Earth Hour to turn off unnecessary lights for one hour | properties | 137 | 59 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of Contracted Employees (ISP) | 15 | 38 | |
| Number of Contracted Employees (PFM) | 542 | 38 | |
| Number of Employees Above 50 (ISP) | 121 | 38 | |
| Number of Employees Above 50 (PFM) | 2359 | 38 | |
| Number of Employees Aged 30-50 (ISP) | 198 | 38 | |
| Number of Employees Aged 30-50 (PFM) | 978 | 38 | |
| Number of Employees Below 30 (ISP) | 70 | 38 | |
| Number of Employees Below 30 (PFM) | 472 | 38 | |
| Number of Executive Employees (ISP) | 18 | 38 | |
| Number of Executive Employees (PFM) | 4 | 38 | |
| Number of Female Employees (ISP) | 109 | 38 | |
| Number of Female Employees (PFM) | 1847 | 38 | |
| Number of Full-Time Employees (ISP) | 273 | 38 | |
| Number of Full-Time Employees (PFM) | 2399 | 38 | |
| Number of General Staff (ISP) | 176 | 38 | |
| Number of General Staff (PFM) | 3365 | 38 | |
| Number of Male Employees (ISP) | 280 | 38 | |
| Number of Male Employees (PFM) | 1962 | 38 | |
| Number of Manager-Grade Employees (ISP) | 66 | 38 | |
| Number of Manager-Grade Employees (PFM) | 114 | 38 | |
| Number of Officer-Grade Employees (ISP) | 129 | 38 | |
| Number of Officer-Grade Employees (PFM) | 326 | 38 | |
| Number of Part-Time Employees (ISP) | 101 | 38 | |
| Number of Part-Time Employees (PFM) | 868 | 38 | |
| Percentage of Contracted Employees (ISP) | % | 3.9 | 38 |
| Percentage of Contracted Employees (PFM) | % | 14.2 | 38 |
| Percentage of Employees Above 50 (ISP) | % | 31.1 | 38 |
| Percentage of Employees Above 50 (PFM) | % | 61.9 | 38 |
| Percentage of Employees Aged 30-50 (ISP) | % | 50.9 | 38 |
| Percentage of Employees Aged 30-50 (PFM) | % | 25.7 | 38 |
| Percentage of Employees Below 30 (ISP) | % | 18 | 38 |
| Percentage of Employees Below 30 (PFM) | % | 12.4 | 38 |
| Percentage of Executive Employees (ISP) | % | 4.6 | 38 |
| Percentage of Executive Employees (PFM) | % | 0.1 | 38 |
| Percentage of Female Employees (ISP) | % | 28 | 38 |
| Percentage of Female Employees (PFM) | % | 48.5 | 38 |
| Percentage of Full-Time Employees (ISP) | % | 70.2 | 38 |
| Percentage of Full-Time Employees (PFM) | % | 63 | 38 |
| Percentage of General Staff (ISP) | % | 45.2 | 38 |
| Percentage of General Staff (PFM) | % | 88.3 | 38 |
| Percentage of Male Employees (ISP) | % | 72 | 38 |
| Percentage of Male Employees (PFM) | % | 51.5 | 38 |
| Percentage of Officer-Grade Employees (ISP) | % | 33.2 | 38 |
| Percentage of Officer-Grade Employees (PFM) | % | 8.6 | 38 |
| Percentage of Part-Time Employees (ISP) | % | 25.9 | 38 |
| Percentage of Part-Time Employees (PFM) | % | 22.8 | 38 |
| Total Number of Employees (ISP) | 389 | 38 | |
| Total Number of Employees (PFM) | 3809 | 38 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Goal of work-related injury rate (Direct employees and sub-contractors, Interior Special Projects) | per 1000 workers | 7.5 | 29 |
| Goal of work-related injury rate (Direct employees, Property and Facility Management) | per 1000 employees | 18 | 29 |
| Work-related injury rate (Direct employees and sub-contractors, Interior Special Projects) | per 1000 workers | 8.05 | 29 |
| Work-related injury rate (Direct employees, Property and Facility Management) | per 1000 employees | 16.2 | 29 |
Lost days due to work injury.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Lost days due to work-related injuries (Direct employees and sub-contractors, Interior Special Projects) | no. of days | 514 | 29 |
| Lost days due to work-related injuries (Direct employees, Property and Facility Management) | no. of days | 4929 | 29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Percentage of Manager-Grade Employees (ISP) | % | 17 | 38 |
| Percentage of Manager-Grade Employees (PFM) | % | 3 | 38 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average number of training hours per employee (ISP) | hours | 4.7 | 42 |
| Average number of training hours per employee (PFM) | hours | 2.23 | 42 |
| Ratio of average number of training hours (Male/female) (ISP) | 4:1 | 42 | |
| Ratio of average number of training hours (Male/female) (PFM) | 1.43:1 | 42 | |
| Total number of training hours (ISP) | hours | 1799 | 42 |
| Total number of training hours (PFM) | hours | 9485 | 42 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Percentage of ISP business partners that are sub-contractors | % | 67.8 | 50 |
| Percentage of ISP business partners that are suppliers | % | 32.2 | 50 |
| Percentage of ISP procurement volume from sub-contractors | % | 90.8 | 50 |
| Percentage of ISP procurement volume from suppliers | % | 9.2 | 50 |
| Percentage of PFM business partners that are consultants | % | 3.1 | 50 |
| Percentage of PFM business partners that are others | % | 5.7 | 50 |
| Percentage of PFM business partners that are sub-contractors | % | 67.8 | 50 |
| Percentage of PFM business partners that are suppliers | % | 14 | 50 |
| Percentage of PFM procurement volume from consultants | % | 0.1 | 50 |
| Percentage of PFM procurement volume from others | % | 6.1 | 50 |
| Percentage of PFM procurement volume from sub-contractors (Security, Cleaning, Repair and Maintenance) | % | 88.3 | 50 |
| Percentage of PFM procurement volume from suppliers | % | 5.5 | 50 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Managed Properties that Joined in Earth Hour 2017 | 137 | 9 | |
| Managed properties awarded prizes in 'Property Management' category in Power Smart Energy Saving Contest | properties | 15 | 59 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e |
| Total GHG Emissions | tCO2e |
| Total GHG Emissions Intensity (By Area) | tonnes CO2e per square metre |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | tonnes per square metre | 0.045 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Diesel Fuel Consumption | litres | 24415 |
| Gasoline Consumption | litres | 32547 |
| Grid Electricity Consumption | kWh | 1417140 |
| Grid Purchased Electricity Intensity (By Area) | kWh/m² | 4.47 |
| Purchased Electricity | kWh | 1417140 |
| Purchased Electricity Intensity (By Area) | kWh/m² | 4.47 |
| Total Electricity Consumption Intensity (By Area) | kWh/m² | 4.47 |
| Total Indirect Energy Consumption | kWh | 1417140 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Water Withdrawal | cubic metre |
| Water Consumption in Office | cubic metre |
| Water Consumption in Production and Operation | cubic metre |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | percent |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Contractors | 557 | |
| Number of Employees Aged 30-50 | 1176 | |
| Number of Employees Aged Above 50 | 2480 | |
| Number of Employees Aged Below 30 | 542 | |
| Number of Female Employees | 1956 | |
| Number of Full-time Employees | 2672 | |
| Number of General Employees | 3541 | |
| Number of Male Employees | 2242 | |
| Number of Part-time Employees | 969 | |
| Number of Total Employees | 4198 | |
| Percentage of Contractors | % | 13.3 |
| Percentage of Employees Aged 30-50 | % | 28 |
| Percentage of Employees Aged Above 50 | % | 59.1 |
| Percentage of Employees Aged Below 30 | % | 12.9 |
| Percentage of Female Employees | % | 46.6 |
| Percentage of Full-time Employees | % | 63.7 |
| Percentage of General Employees | % | 84.4 |
| Percentage of Male Employees | % | 53.4 |
| Percentage of Part-time Employees | % | 23.1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Lost Days Due to Work-related Injuries | no. of days | 5443 |
| Lost Working Days Due to Work-related Injuries (Contractor) | no. of days | 514 |
| Lost Working Days Due to Work-related Injuries (Employees) | no. of days | 4929 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours per Employee | hours | 4.7 |
| Total Training Hours | hours | 11284 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Total Suppliers | 395 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Satisfaction Rate of Customer Complaint Handling | % |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Volunteer Service Hours | hours |