Corporate Responsibility and Sustainability Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Emission of ozone depleters | kg CFC-11e | 3.61 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Carbon intensity | kgCO2-e per m2 | 102 | 24 |
| Greenhouse gas emissions | 000 tCO₂e | 102 | 23 |
| Greenhouse gas emissions Scope 1 | 1000 tCO2-e | 82 | 24 |
| Greenhouse gas emissions Scope 1+2 | 1000 tCO2-e | 202 | 24 |
| Greenhouse gas emissions Scope 2 | 1000 tCO2-e | 84 | 24 |
| Group carbon intensity | kg CO₂e per m² | 156 | 23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Waste generated | tonnes | 6248 | 23, 24 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Waste diverted | tonnes | 1397 | 23, 24 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Direct energy | 1000 GJ | 307 | 24 |
| Energy consumption | 1000 GJ | 1126 | 24 |
| Energy intensity | GJ per m2, MJ per m² | 2 | 23, 24 |
| Indirect energy | 1000 GJ | 819 | 24 |
| Total energy use | 000 GJ | 864 | 23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Direct water consumption | 000 m³, 1000 m3 | 1100 | 23, 24 |
| Direct water consumption - Commercial Properties, Clubs & Services Division | litres per m² | 1665 | 23 |
| Direct water consumption - Hotels Division | litres per guest night | 1100 | 23 |
| Recycled and other water | 1000 m3 | 132 | 24 |
| Water intensity Commercial Properties, Clubs & Services | litres per guest night | 1665 | 24 |
| Water intensity Hotels | litres per guest night | 1100 | 24 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Capital expenditure | HK$m | 1827 | 23 |
| Energy saved through reduction initiatives | GJ | 13136 | 23 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Water recycled and other water sources | 000 m³ | 489 | 23 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2008–2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|
| Employee wage and benefits | HK$m | 2135 | 23 | |||
| Employees under Collective Bargaining | 20.4% | 24 | ||||
| Headcount | 7534 | 23 | ||||
| Headcount by Gender (% Female) | % | 41.9 | 23 | |||
| Total Headcount | 8625 | 8447 | 7985 | 7534 | 24 | |
| Total Headcount by Gender Female | 42.5% | 24 | ||||
| Total Headcount by Gender Male | 57.5% | 24 | ||||
| Total Headcount by Management Role Management | 14.9% | 24 | ||||
| Total Headcount by Management Role Non-management | 85.1% | 24 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total Turnover Rate | 20.5% | 24 | |
| Total Turnover Rate by Age Group 30-50 years old | 17.1% | 24 | |
| Total Turnover Rate by Age Group Over 50 years old | 13.5% | 24 | |
| Total Turnover Rate by Age Group Under 30 years old | 31.1% | 24 | |
| Turnover | % | 21.3 | 23 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Injury rate | reported incidents per 200000 hours | 7.9 | 23 |
| Total Injury Rate | incidents per 200000 hours | 7.9 | 24 |
Lost days due to work injury.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Lost day rate | reported days per 200000 hours | 40.7 | 23 |
| Total Absentee Rate | days per total days worked | 0.8 | 24 |
| Total Lost Day Rate | days per 200000 hours | 45.1 | 24 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average training days and spend | days per FTE | 4.1 | 24 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total number of guest nights | 000 | 1240 | 23 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Payments to providers of capital | HK$m | 224 | 23 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Tax payments to governments | HK$m | 442 | 23 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Community Outreach Employee volunteers | 1332 | 24 | |
| Community Outreach Service hours | hours | 8228 | 24 |
| In-kind donations | HK$'000 | 6370 | 23 |
| Monetary donations | HK$'000 | 3250 | 23 |
| Monetary donations by Company | HK$000 | 2096 | 24 |
| Monetary donations by Employees and customers | HK$000 | 859 | 24 |
| Monetary donations by Foundations | HK$000 | 2700 | 24 |
| Operating costs | HK$m | 2102 | 23 |
| Other contributions for community development | HK$'000, HK$000 | 2730 | 23, 24 |
| Revenue (incl. interest income) | HK$m | 5804 | 23 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 82000 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 84000 |
| Total GHG Emissions | tCO2e | 102000 |
| Total GHG Emissions Intensity (By Area) | kgCO2e per m2 | 156 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Hazardous Waste | tonnes | 13853 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Diversion Rate of Non-Hazardous Waste | % | None |
| Non-Hazardous Waste Recycled | tonnes | 5007 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Energy Consumption Intensity (By Area) | GJ per m2 | 1326 |
| Total Direct Energy Consumption | GJ | 307000 |
| Total Energy Consumption | GJ | 1126000 |
| Total Indirect Energy Consumption | GJ | 819000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Recycled Water Usage | m3 | 132000 |
| Water Consumption | m3 | 2884000 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | GJ | 13136 |
| Investment in Energy-saving and Emission-reduction Technology Transformation | HK$m | 1827 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2008–2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| Number of Total Employees | 8625 | 8447 | 7985 | 7534 | |
| Percentage of Female Employees | % | 42.5 | |||
| Percentage of General Employees | 85.1 | ||||
| Percentage of Male Employees | % | 57.5 | |||
| Percentage of Senior Management Employees | 14.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 17.1 |
| Turnover Rate of Employees Aged Above 50 | % | 13.5 |
| Turnover Rate of Employees Aged Below 30 | % | 31.1 |
| Turnover Rate of Total Employees | % | 21.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | days per 200000 hours | 45.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours per FTE | hours per FTE | 4.1 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Employees Participating in Volunteer Activities | 1332 | |
| Total Cash Donations | HK$'000 | 3250 |
| Total In-kind Donations | HK$'000 | 6370 |
| Total Volunteer Service Hours | hours | 8228 |