DFZQ 2017 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission per unit area (Securities branches of DFZQ) | tonnes/sq. m. | 0.16 | 24 |
| Greenhouse gas emission per unit area, DFZQ headquarters | tonnes/sq. m. | 0.11 | 23 |
| Greenhouse gas emissions per capita | tonnes/headcount | 4.73 | 30 |
| Greenhouse gas emissions per capita, DFZQ headquarters | tonnes/headcount | 2.63 | 23 |
| Total greenhouse gas emissions | tonnes | 16061 | 30 |
| Total greenhouse gas emissions (Securities branches of DFZQ) | tonnes | 12893 | 24 |
| Total greenhouse gas emissions, DFZQ headquarters | tonnes | 3168 | 23 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Waste electronic equipment produced (including waste computers and waste printers) | units | 2284 | 22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Electricity consumption per capita | KWH/headcount | 4316 | 30 |
| Electricity consumption per capita, DFZQ headquarters | KWH/headcount | 3498.96 | 23 |
| Electricity consumption per unit area | KWH/sq. m. | 151.51 | 24 |
| Electricity consumption per unit area (Securities branches of DFZQ) | KWH/sq. m. | 133.34 | 24 |
| Natural gas consumption per capita | cu. m./headcount | 45.59 | 24 |
| Natural gas consumption per unit area | cu. m./sq. m. | 35.72 | 24 |
| Total electricity consumption | KWH | 14669551 | 30 |
| Total electricity consumption (Securities branches of DFZQ) | KWH | 10456802 | 24 |
| Total electricity consumption, DFZQ headquarters | KWH | 4212749 | 23 |
| Total natural gas consumption | cu. m. | 54896 | 24 |
| Vehicle oil consumption expenses | RMB'0000 | 21.3 | 24 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total water consumption | tonnes | 10346 | 30 |
| Total water consumption (Securities branches of DFZQ) | tonnes | 187094 | 24 |
| Total water consumption, DFZQ headquarters | tonnes | 10346 | 23 |
| Water consumption per capita | tonnes/headcount | 58 | 30 |
| Water consumption per capita, DFZQ headquarters | tonnes/headcount | 8.59 | 23 |
| Water consumption per unit area (Securities branches of DFZQ) | tonnes/sq. m. | 1.07 | 24 |
| Water consumption per unit area, DFZQ headquarters | tonnes/sq. m. | 6.73 | 23 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total office paper consumption | pack | 4818 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of disabled staff | Person | 3 | 14 |
| Number of female management staff | Person | 95 | 14 |
| Number of male management staff | Person | 234 | 14 |
| Number of minority staff | Person | 159 | 14 |
| Number of newly-recruited current year's graduates | Person | 258 | 14 |
| Total number of staff | person | 3399 | 30 |
| Total number of the staff | Person | 4710 | 14 |
| Total number of the staff by age 30 to 50 | Person | 2638 | 14 |
| Total number of the staff by age <30 | Person | 1896 | 14 |
| Total number of the staff by age >50 | Person | 176 | 14 |
| Total number of the staff by gender Female | Person | 2141 | 14 |
| Total number of the staff by gender Male | Person | 2569 | 14 |
| Total number of the staff by region Mainland China | Person | 4613 | 14 |
| Total number of the staff by region Overseas | Person | 97 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 11 | 14 |
| Employee turnover rate by age 30 to 50 | % | 10 | 14 |
| Employee turnover rate by age <30 | % | 13 | 14 |
| Employee turnover rate by age >50 | % | 2 | 14 |
| Employee turnover rate by gender Female | % | 9 | 14 |
| Employee turnover rate by gender Male | % | 13 | 14 |
| Employee turnover rate by region Mainland China | % | 11 | 14 |
| Employee turnover rate by region Overseas | % | 25 | 14 |
| Staff turnover rate | % | 11 | 30 |
Lost days due to work injury.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Lost days due to work-related injuries | Day | 39 | 27 | 16 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Staff health check coverage rate | % | 97.15 | 100 | 100 | 16 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Coverage ratio of staff training | % | 100 | 18 |
| Coverage ratio of staff training by employee type: General staff | % | 100 | 18 |
| Coverage ratio of staff training by employee type: Management staff | % | 100 | 18 |
| Coverage ratio of staff training by employee type: Mid-level staff | % | 100 | 18 |
| Coverage ratio of staff training by gender: Female | % | 100 | 18 |
| Coverage ratio of staff training by gender: Male | % | 100 | 18 |
| Participants of staff training | Person | 10666 | 18 |
| Staff training coverage rate | % | 100 | 30 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average training hour per capita | hour | 38 | 30 |
| Total expenditure on staff training | RMB'0000 | 560 | 18 |
| Training hours received by all staff per capita per annum | Hour | 38 | 18 |
| Training hours received by all staff per capita per annum by employee type: General staff | Hour | 38 | 18 |
| Training hours received by all staff per capita per annum by employee type: Management staff | Hour | 60 | 18 |
| Training hours received by all staff per capita per annum by employee type: Mid-level staff | Hour | 38 | 18 |
| Training hours received by all staff per capita per annum by gender: Female | Hour | 38 | 18 |
| Training hours received by all staff per capita per annum by gender: Male | Hour | 38 | 18 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Number of China Mainland suppliers | 33 | 48 | 19 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of complaints | Case | 12 | 4 | 13 | 11 |
| Number of customer complaints | case | 13 | 30 | ||
| Number of customer enquiries through 95503 hotline (by person) | Case | 235512 | 185193 | 213810 | 11 |
| Percentage of customer complaints being handled | % | 100 | 30 | ||
| Proportion of handled complaints | % | 100 | 100 | 100 | 11 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Attendance of the staff's voluntary activities | person | 84 | 30 |
| Average volunteering hours of employees per capita | hour | 4 | 30 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total GHG Emissions | tonnes | 16061 |
| Total GHG Emissions Intensity (By Area) | tonnes/sq. m. | 0.16 |
| Total GHG Emissions Intensity (By Employee) | tonnes/headcount | 4.73 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | units | 2284 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Natural Gas Consumption | cu. m./headcount | 45.59 |
| Purchased Electricity | KWH | 14669551 |
| Purchased Electricity Intensity (By Area) | KWH/sq. m. | 151.51 |
| Purchased Electricity Intensity (By Employee) | KWH/headcount | 4316 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Water Consumption | tonnes | 10346 |
| Water Consumption in Office | tonnes | 10346 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Packaging Material Consumption (Paper) | pack | 4818 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 2638 |
| Number of Employees Aged Above 50 | Person | 176 |
| Number of Employees Aged Below 30 | Person | 1896 |
| Number of Employees in Mainland China | Person | 4613 |
| Number of Employees in Overseas | Person | 97 |
| Number of Female Employees | Person | 2141 |
| Number of Male Employees | Person | 2569 |
| Number of New Employees | Person | 258 |
| Number of Total Employees | Person | 4710 |
| Percentage of Employees Aged 30-50 | Percent | 56.03 |
| Percentage of Employees Aged Above 50 | Percent | 3.74 |
| Percentage of Employees Aged Below 30 | Percent | 40.27 |
| Percentage of Employees in Mainland China | Percent | 97.94 |
| Percentage of Employees in Overseas | Percent | 2.06 |
| Percentage of Female Employees | Percent | 45.44 |
| Percentage of Male Employees | Percent | 54.56 |
| Percentage of New Employees | Percent | 5.48 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 10 |
| Turnover Rate of Employees Aged Above 50 | % | 2 |
| Turnover Rate of Employees Aged Below 30 | % | 13 |
| Turnover Rate of Employees in Mainland China | % | 11 |
| Turnover Rate of Employees in Overseas | % | 25 |
| Turnover Rate of Female Employees | % | 9 |
| Turnover Rate of Male Employees | % | 13 |
| Turnover Rate of Total Employees | % | 11 |
Lost days due to work injury.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 39 | 27 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 97.15 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours (Female) | hour | 38 |
| Average Training Hours (General Staff) | hour | 38 |
| Average Training Hours (Male) | hour | 38 |
| Average Training Hours (Middle Management) | hour | 38 |
| Average Training Hours (Senior Management) | hour | 60 |
| Average Training Hours per Employee | hour | 38 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Number of Suppliers in Mainland China | 33 | 48 | |
| Number of Total Suppliers | 33 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Total Number of Customer Complaints | Case | 12 | 4 | 13 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Hours of Employee Volunteer Services | hour | 4 |
| Number of Participations in Volunteer Activities | person | 84 |