2017 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Laptop processing capacity, Head Office Beijing | set | 776 | 105 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Display processing capacity, Head Office Beijing | set | 479 | 105 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Balance of green credit (RMB billion) | RMB billion | 543.13 | 649.43 | 747.63 | 33 |
| Electricity consumption per capita in office in Head Office (kwh/person) | kwh/person | 2311.43 | 2166.9 | 2081.41 | 33 |
| Gas consumption per capita in office in Head Office | 21.05 | 19.98 | 19.08 | 33 | |
| Printer processing capacity, Head Office Beijing | set | 314 | 105 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Water consumption per capita in office in Head Office (m³/person) | m³/person | 12.96 | 13.6 | 13.42 | 33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Shareholders’ Equity (RMB trillion) | RMB trillion | 1.21 | 1.32 | 1.43 | 33 |
| Shareholder’s dividends (RMB billion) | RMB billion | 54.18 | 55.22 | 57.91 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Balance of farmer loans (RMB billion) | RMB billion | 167.7 | 191.77 | 206.04 | 34 |
| Number of county-level branch outlets | 12711 | 12736 | 12728 | 34 | |
| Number of suppliers of Head Office | 1323 | 105 | |||
| Total assets (RMB trillion) | RMB trillion | 17.79 | 19.57 | 21.05 | 32 |
| Total loans and advances to customers (RMB trillion) | RMB trillion | 8.91 | 9.72 | 10.72 | 32 |
| Total loans balance of five counties for poverty alleviation | billion RMB | 7.8 | 59 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Net profit (RMB billion) | RMB billion | 180.77 | 184.06 | 193.13 | 32 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Electronic channel transactions as proportion of total transactions (%) | % | 93 | 96 | 97 | 33 |
| Microcomputer (host) processing capacity, Head Office Beijing | set | 479 | 105 | ||
| Return on weighted average net assets (%) | % | 16.79 | 15.14 | 14.57 | 32 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 13.4 | 13.04 | 13.74 | 32 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of Party building and poverty alleviation projects implemented | 20 | 59 | |
| Number of people directly benefited by poverty alleviation projects | people | 20851 | 59 |
| Number of targeted poverty alleviation projects carried out | 34 | 59 | |
| Number of training classes held for poverty alleviation | 34 | 59 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Social contribution value of each share (RMB) | RMB | 2.04 | 1.98 | 2 | 34 |
| Special fund for targeted poverty alleviation | million RMB | 27.2 | 59 | ||
| Taxes (RMB billion) | RMB billion | 90.17 | 90.4 | 67.72 | 33 |
| Total Hui Nong Cards issued | million | 174.27 | 194.07 | 206.27 | 34 |
| Total county area loans and advances | RMB trillion | 2.86 | 3.18 | 3.57 | 34 |
| Year-on-year increase in total loans balance of five counties for poverty alleviation | 58.1% | 59 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | ton |
| Indirect Energy Emissions (Scope 2) | ton |
| Total GHG Emissions | ton |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Hazardous Electronic Waste | set | 776 |
| Hazardous Waste (Electronic and IT Equipment) | set | 776 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | million tons |
| GHG Emissions Reduction Compared to Last Year | million tons CO2 equivalents |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Purchased Electricity Intensity (By Employee) | kwh/person | 2311.43 | 2166.9 | 2081.41 |
| Purchased Heating | million kilojoules | 49260.81 | 122096 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Total Wastewater Discharge | ton | |||
| Water Consumption | ton | |||
| Water Consumption in Office | m³/person | 12.96 | 13.6 | 13.42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Total Employees | employees | 503082 | 496698 | 487307 |
| Percentage of Female Employees | percent | 46.6 | 46.7 | 46.6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Total Training Hours | person*hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Total Suppliers | 1323 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Investment in Targeted Poverty Alleviation | million RMB | 27.2 | ||
| Number of Employees Participating in Volunteer Activities | employees | |||
| Total Public Welfare Donations | RMB million | 48.67 | 37.71 | 44.11 |