SUSTAINABILITY REPORT 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Euro 5 or above buses in service | 1300 | 7 | |
NOx emissions | tonnes | 800.5 | 48 |
Number of minor non-compliance cases related to emission, noise generation and waste management | cases | 5 | 45 |
SOx emissions | tonnes | 1.7 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | FY2014 | FY2015 | FY2016 | FY2017 | Report Pages |
---|---|---|---|---|---|---|---|
Greenhouse Gas Emissions per Employee - Hangzhou | tonnes CO2 equivalent | 3.8 | 43 | ||||
Greenhouse Gas Emissions per Employee - Hong Kong | tonnes CO2 equivalent | 51.9 | 45.2 | 43.9 | 39.8 | 43 | |
Greenhouse gas emissions in total (Scope 1 & 2) (Hangzhou) | tonnes of CO₂ | 2637 | 48 | ||||
Greenhouse gas emissions in total (Scope 1 & 2) (Hong Kong) | tonnes of CO₂ | 444918 | 48 | ||||
Total direct (Scope 1) greenhouse gas emissions (Hangzhou) | tonnes of CO₂ | 575 | 48 | ||||
Total direct (Scope 1) greenhouse gas emissions (Hong Kong) | tonnes of CO₂ | 369956 | 48 | ||||
Total indirect (Scope 2) greenhouse gas emissions (Hangzhou) | tonnes of CO₂ | 2062 | 48 | ||||
Total indirect (Scope 2) greenhouse gas emissions (Hong Kong) | tonnes of CO₂ | 74962 | 48 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Construction companies waste diverted from landfills | tonnes | 860000 | 45 |
Inert materials reused | % | 86.4 | 48 |
Mixed waste disposal to government sorting facilities | % | 7.5 | 48 |
Mixed waste disposal to landfills | % | 6.1 | 48 |
Total construction waste generated | tonnes | 923164.3 | 48 |
Total food waste diverted from landfills | tonnes | 11.7 | 48 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Number of non-monetary sanctions for non-compliance with environmental laws and regulations | no. of cases | 5 | 48 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | 2017 | Report Pages |
---|---|---|---|---|
Chemical waste (battery cell) recycled | units | 1662 | 48 | |
Chemical waste (lubricant and spent non-halogen organic solvent) recycled | litres | 614280.1 | 48 | |
Cooking oil recycled | litres | 18522.8 | 48 | |
Fluorescent lamps recycled | tonnes | 15.6 | 48 | |
Tonnes of waste diverted from landfills | tonnes | 1000000 | 7 | |
Total weight of waste recycled | tonnes | 968.2 | 48 | |
Waste toner recycled | pieces | 935 | 48 | |
Year of incident leading to strengthened waste disposal policy for subcontractors | 2016 | 33 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | FY2014 | FY2015 | FY2016 | FY2017 | Report Pages |
---|---|---|---|---|---|---|---|
Diesel oil consumption (Hangzhou) | gigajoules | 5297 | 48 | ||||
Diesel oil consumption (Hong Kong) | gigajoules | 3546020 | 48 | ||||
Electricity consumption (Hangzhou) | gigajoules | 9128 | 48 | ||||
Electricity consumption (Hong Kong) | gigajoules | 404495 | 48 | ||||
Energy Consumption per Employee - Hangzhou | Gigajoules | 24.9 | 43 | ||||
Energy Consumption per Employee - Hong Kong | Gigajoules | 636.4 | 556 | 487.3 | 460.5 | 43 | |
Fuel consumption from non-renewable sources (Hangzhou) | gigajoules | 17229 | 48 | ||||
Fuel consumption from non-renewable sources (Hong Kong) | gigajoules | 5083372 | 48 | ||||
Fuel consumption from renewable sources (bio-diesel) (Hong Kong) | gigajoules | 65703 | 48 | ||||
Total energy consumption | gigajoules | 5166304 | 48 | ||||
Towngas consumption (Hangzhou) | gigajoules | 939 | 48 | ||||
Towngas consumption (Hong Kong) | gigajoules | 1119952 | 48 | ||||
Unleaded petrol consumption (Hangzhou) | gigajoules | 1865 | 48 | ||||
Unleaded petrol consumption (Hong Kong) | gigajoules | 12905 | 48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Municipal fresh water (town water) withdrawn | m³ | 1412757 | 48 |
Water consumption intensity | m³ / employee | 121 | 48 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Fuel efficiency improvement of franchised bus fleet compared to FY2016 | % | 2 | 48 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2016 | 2017 | Report Pages |
---|---|---|---|---|
Award presented to Yee Hop Construction Co. Ltd for Outstanding Subcontractor (Environmental Protection) | 2016 Outstanding Subcontractor (Environmental Protection) | 33 | ||
New construction projects in Hong Kong received BEAM Plus or LEED green building certification | 30 | 7 | ||
Number of certified construction sites under ISO 14001 Environmental Management System and ISO 50001 Energy Management System | certified construction sites | 51 | 42 | |
Patronage carried by bus and ferry fleets per day | 1100000 | 7 | ||
Thermal conductivity of new lightweight concrete | W/m.K | 0.5 | 44 | |
Thermal conductivity reduction compared to standard concrete | 70% lower | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above - 30-39 | % | 2 | 53 |
Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above - 40-49 | % | 24.7 | 53 |
Diversity disclosure by employee category and age group - Assistant General Manager/Assistant Director and above - 50 or above | % | 73.3 | 53 |
Diversity disclosure by employee category and age group - Assistant Manager - 30-39 | % | 26.8 | 53 |
Diversity disclosure by employee category and age group - Assistant Manager - 40-49 | % | 42 | 53 |
Diversity disclosure by employee category and age group - Assistant Manager - 50 or above | % | 28 | 53 |
Diversity disclosure by employee category and age group - Assistant Manager - Under 30 | % | 3.2 | 53 |
Diversity disclosure by employee category and age group - General staff - 30-39 | % | 28.5 | 53 |
Diversity disclosure by employee category and age group - General staff - 40-49 | % | 25.3 | 53 |
Diversity disclosure by employee category and age group - General staff - 50 or above | % | 19.7 | 53 |
Diversity disclosure by employee category and age group - General staff - Under 30 | % | 26.5 | 53 |
Diversity disclosure by employee category and age group - Manager - 30-39 | % | 16.3 | 53 |
Diversity disclosure by employee category and age group - Manager - 40-49 | % | 43.9 | 53 |
Diversity disclosure by employee category and age group - Manager - 50 or above | % | 39.8 | 53 |
Diversity disclosure by employee category and age group - Operational staff - 30-39 | % | 15.9 | 53 |
Diversity disclosure by employee category and age group - Operational staff - 40-49 | % | 23.2 | 53 |
Diversity disclosure by employee category and age group - Operational staff - 50 or above | % | 47.5 | 53 |
Diversity disclosure by employee category and age group - Operational staff - Under 30 | % | 13.4 | 53 |
Diversity disclosure by employee category and age group - Senior Manager - 30-39 | % | 5.5 | 53 |
Diversity disclosure by employee category and age group - Senior Manager - 40-49 | % | 39.5 | 53 |
Diversity disclosure by employee category and age group - Senior Manager - 50 or above | % | 55 | 53 |
Diversity disclosure by employee category and ethnicity - Assistant General Manager/Assistant Director and above - Chinese | % | 97 | 53 |
Diversity disclosure by employee category and ethnicity - Assistant General Manager/Assistant Director and above - Non-Chinese | % | 3 | 53 |
Diversity disclosure by employee category and ethnicity - Assistant Manager - Chinese | % | 100 | 53 |
Diversity disclosure by employee category and ethnicity - General staff - Chinese | % | 99.8 | 53 |
Diversity disclosure by employee category and ethnicity - General staff - Non-Chinese | % | 0.2 | 53 |
Diversity disclosure by employee category and ethnicity - Manager - Chinese | % | 99.5 | 53 |
Diversity disclosure by employee category and ethnicity - Manager - Non-Chinese | % | 0.5 | 53 |
Diversity disclosure by employee category and ethnicity - Operational staff - Chinese | % | 99.9 | 53 |
Diversity disclosure by employee category and ethnicity - Operational staff - Non-Chinese | % | 0.1 | 53 |
Diversity disclosure by employee category and ethnicity - Senior Manager - Chinese | % | 100 | 53 |
Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above - Female | % | 37.6 | 53 |
Diversity disclosure by employee category and gender - Assistant General Manager/Assistant Director and above - Male | % | 62.4 | 53 |
Diversity disclosure by employee category and gender - Assistant Manager - Female | % | 37.9 | 53 |
Diversity disclosure by employee category and gender - Assistant Manager - Male | % | 62.1 | 53 |
Diversity disclosure by employee category and gender - General staff - Female | % | 45.3 | 53 |
Diversity disclosure by employee category and gender - General staff - Male | % | 54.7 | 53 |
Diversity disclosure by employee category and gender - Manager - Female | % | 38.9 | 53 |
Diversity disclosure by employee category and gender - Manager - Male | % | 61.1 | 53 |
Diversity disclosure by employee category and gender - Operational staff - Female | % | 21.6 | 53 |
Diversity disclosure by employee category and gender - Operational staff - Male | % | 78.4 | 53 |
Diversity disclosure by employee category and gender - Senior Manager - Female | % | 33 | 53 |
Diversity disclosure by employee category and gender - Senior Manager - Male | % | 67 | 53 |
Fixed-term contract workforce Hangzhou Female | no. of people | 91 | 50 |
Fixed-term contract workforce Hangzhou Male | no. of people | 128 | 50 |
Fixed-term contract workforce Hong Kong Female | no. of people | 95 | 50 |
Fixed-term contract workforce Hong Kong Male | no. of people | 1006 | 50 |
Full-time permanent employees Hangzhou Female | no. of people | 296 | 50 |
Full-time permanent employees Hangzhou Male | no. of people | 397 | 50 |
Full-time permanent employees Hong Kong Female | no. of people | 1740 | 50 |
Full-time permanent employees Hong Kong Male | no. of people | 9056 | 50 |
NWS Holdings Board composition by age - 30-39 | % | 7 | 53 |
NWS Holdings Board composition by age - 40-49 | % | 7 | 53 |
NWS Holdings Board composition by age - 50 or above | % | 86 | 53 |
NWS Holdings Board composition by ethnicity - Chinese | % | 100 | 53 |
NWS Holdings Board composition by gender - Female | % | 7 | 53 |
NWS Holdings Board composition by gender - Male | % | 93 | 53 |
New hires 30-39 Hangzhou Female | no. of people | 30 | 50 |
New hires 30-39 Hangzhou Male | no. of people | 28 | 50 |
New hires 30-39 Hong Kong Female | no. of people | 81 | 50 |
New hires 30-39 Hong Kong Male | no. of people | 165 | 50 |
New hires 40-49 Hangzhou Female | no. of people | 3 | 50 |
New hires 40-49 Hangzhou Male | no. of people | 3 | 50 |
New hires 40-49 Hong Kong Female | no. of people | 65 | 50 |
New hires 40-49 Hong Kong Male | no. of people | 120 | 50 |
New hires 50 or above Hong Kong Female | no. of people | 77 | 50 |
New hires 50 or above Hong Kong Male | no. of people | 200 | 50 |
New hires under 30 Hangzhou Female | no. of people | 9 | 50 |
New hires under 30 Hangzhou Male | no. of people | 21 | 50 |
New hires under 30 Hong Kong Female | no. of people | 137 | 50 |
New hires under 30 Hong Kong Male | no. of people | 346 | 50 |
Number of employees from the reporting entities | 11874 | 7 | |
Part-time permanent employees Hong Kong Female | no. of people | 103 | 50 |
Part-time permanent employees Hong Kong Male | no. of people | 282 | 50 |
Permanent contract workforce Hangzhou Female | no. of people | 205 | 50 |
Permanent contract workforce Hangzhou Male | no. of people | 269 | 50 |
Permanent contract workforce Hong Kong Female | no. of people | 1747 | 50 |
Permanent contract workforce Hong Kong Male | no. of people | 8328 | 50 |
Rate of new hires by age group 30-39 Hangzhou | % | 8.4 | 50 |
Rate of new hires by age group 30-39 Hong Kong | % | 2.2 | 50 |
Rate of new hires by age group 40-49 Hangzhou | % | 0.9 | 50 |
Rate of new hires by age group 40-49 Hong Kong | % | 1.6 | 50 |
Rate of new hires by age group 50 or above Hong Kong | % | 2.4 | 50 |
Rate of new hires by age group under 30 Hangzhou | % | 4.3 | 50 |
Rate of new hires by age group under 30 Hong Kong | % | 4.3 | 50 |
Rate of new hires by gender Hangzhou Female | % | 6.1 | 50 |
Rate of new hires by gender Hangzhou Male | % | 7.5 | 50 |
Rate of new hires by gender Hong Kong Female | % | 3.2 | 50 |
Rate of new hires by gender Hong Kong Male | % | 7.4 | 50 |
Return to work rate by gender - Female | % | 90.7 | 51 |
Temporary contract workforce Hong Kong Female | no. of people | 1 | 50 |
Temporary contract workforce Hong Kong Male | no. of people | 4 | 50 |
Total number of employees who returned to work after parental leave ended - Female | no. of people | 39 | 51 |
Total number of employees who returned to work after parental leave ended - Male | no. of people | 148 | 51 |
Total number of employees who took parental leave - Female | no. of people | 43 | 51 |
Total number of employees who took parental leave - Male | no. of people | 153 | 51 |
Total number of new hires | no. of people | 1285 | 50 |
Total workforce | no. of people | 11874 | 50 |
Total workforce 30-39 Hangzhou | no. of people | 298 | 50 |
Total workforce 30-39 Hong Kong | no. of people | 1725 | 50 |
Total workforce 40-49 Hangzhou | no. of people | 242 | 50 |
Total workforce 40-49 Hong Kong | no. of people | 2659 | 50 |
Total workforce 50 or above Hangzhou | no. of people | 66 | 50 |
Total workforce 50 or above Hong Kong | no. of people | 5260 | 50 |
Total workforce under 30 Hangzhou | no. of people | 87 | 50 |
Total workforce under 30 Hong Kong | no. of people | 1537 | 50 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Absentee rate (Hangzhou, Female) | % | 1 | 52 |
Absentee rate (Hangzhou, Male) | % | 0.5 | 52 |
Absentee rate (Hong Kong, Female) | % | 0.6 | 52 |
Absentee rate (Hong Kong, Male) | % | 3.9 | 52 |
Rate of turnover by age group - 30-39 (Hangzhou) | % | 2.6 | 51 |
Rate of turnover by age group - 30-39 (Hong Kong) | % | 2.3 | 51 |
Rate of turnover by age group - 40-49 (Hangzhou) | % | 0.3 | 51 |
Rate of turnover by age group - 40-49 (Hong Kong) | % | 1.8 | 51 |
Rate of turnover by age group - 50 or above (Hangzhou) | % | 1.3 | 51 |
Rate of turnover by age group - 50 or above (Hong Kong) | % | 4.7 | 51 |
Rate of turnover by age group - Under 30 (Hangzhou) | % | 1.7 | 51 |
Rate of turnover by age group - Under 30 (Hong Kong) | % | 2.9 | 51 |
Rate of turnover by gender - Female (Hangzhou) | % | 2.7 | 51 |
Rate of turnover by gender - Female (Hong Kong) | % | 3 | 51 |
Rate of turnover by gender - Male (Hangzhou) | % | 3.2 | 51 |
Rate of turnover by gender - Male (Hong Kong) | % | 8.8 | 51 |
Retention rate of employees following parental leave after a 12-month period - Female | % | 89.8 | 51 |
Retention rate of employees following parental leave after a 12-month period - Male | % | 94.1 | 51 |
Total turnover number | no. of people | 1368 | 50 |
Turnover 30-39 Hangzhou Female | no. of people | 11 | 50 |
Turnover 30-39 Hangzhou Male | no. of people | 7 | 50 |
Turnover 30-39 Hong Kong Female | no. of people | 84 | 50 |
Turnover 30-39 Hong Kong Male | no. of people | 172 | 50 |
Turnover 40-49 Hangzhou Female | no. of people | 1 | 50 |
Turnover 40-49 Hangzhou Male | no. of people | 1 | 50 |
Turnover 40-49 Hong Kong Female | no. of people | 70 | 50 |
Turnover 40-49 Hong Kong Male | no. of people | 135 | 50 |
Turnover 50 or above Hangzhou Female | no. of people | 2 | 50 |
Turnover 50 or above Hangzhou Male | no. of people | 7 | 50 |
Turnover 50 or above Hong Kong Female | no. of people | 87 | 50 |
Turnover 50 or above Hong Kong Male | no. of people | 446 | 50 |
Turnover under 30 Hangzhou Female | no. of people | 5 | 50 |
Turnover under 30 Hangzhou Male | no. of people | 7 | 50 |
Turnover under 30 Hong Kong Female | no. of people | 98 | 50 |
Turnover under 30 Hong Kong Male | no. of people | 235 | 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2017 | FY2017 | Report Pages |
---|---|---|---|---|
Fatalities (Hangzhou, Male) | no. of people | 1 | 52 | |
Injury rate (Hangzhou, Female) | per 1000 workers | 4.3 | 52 | |
Injury rate (Hangzhou, Male) | per 1000 workers | 7.2 | 52 | |
Injury rate (Hong Kong, Female) | per 1000 workers | 3.5 | 52 | |
Injury rate (Hong Kong, Male) | per 1000 workers | 23 | 52 | |
overall injury rate of the Group | per 1000 workers | 25.6 | 28 |
Lost days due to work injury.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Lost day rate (Hangzhou, Female) | % | 0.1 | 52 |
Lost day rate (Hangzhou, Male) | % | 0.2 | 52 |
Lost day rate (Hong Kong, Female) | % | 0.1 | 52 |
Lost day rate (Hong Kong, Male) | % | 0.4 | 52 |
Number of lost days (Hangzhou) | days | 640 | 52 |
Number of lost days (Hong Kong) | days | 14265 | 52 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Percentage of buses and ferries assessed for safety improvement | % | 100 | 54 |
Percentage of total workforce represented in formal joint management-worker health and safety committees | % | 1.2 | 52 |
Return to work rate by gender - Male | % | 96.7 | 51 |
Total reported incidents of non-compliance with laws and regulations related to providing a safe working environment and protecting employees from occupational hazards, and related fines (cases) | no. of cases | 15 | 54 |
Total reported incidents of non-compliance with laws and regulations related to providing a safe working environment and protecting employees from occupational hazards, and related fines (fines) | HK$ | 174000 | 54 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2017 | FY2017 | Report Pages |
---|---|---|---|---|
Employees receiving regular performance reviews by employee category (Assistant General Manager/Assistant Director and above) | % | 91 | 52 | |
Employees receiving regular performance reviews by employee category (Assistant Manager) | % | 100 | 52 | |
Employees receiving regular performance reviews by employee category (General staff) | % | 95 | 52 | |
Employees receiving regular performance reviews by employee category (Operational staff) | % | 78 | 52 | |
Employees receiving regular performance reviews by employee category (Senior Manager and Manager) | % | 97 | 52 | |
Employees receiving regular performance reviews by gender (Female) | % | 90 | 52 | |
Employees receiving regular performance reviews by gender (Male) | % | 92 | 52 | |
Number of Green Managers and managerial staff visiting T•PARK for waste-to-energy technologies | people | 30 | 21 | |
Number of managers attending NWS Sustainability Seminar | managers | 300 | 21 | |
Number of students trained in geoconservation through youth programme | 1100 | 39 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Average hours of training per year per employee | hours | 13.8 | 52 |
Average training hours by employee category (Assistant General Manager/Assistant Director and above) | hours | 11.7 | 52 |
Average training hours by employee category (Assistant Manager) | hours | 15.2 | 52 |
Average training hours by employee category (General staff) | hours | 15.1 | 52 |
Average training hours by employee category (Operational staff) | hours | 13.6 | 52 |
Average training hours by employee category (Senior Manager and Manager) | hours | 13.6 | 52 |
Average training hours by gender (Female) | hours | 14.4 | 52 |
Average training hours by gender (Male) | hours | 13.7 | 52 |
Average training hours for Assistant General Manager/Assistant Director and above | hours | 11.7 | 26 |
Average training hours for Assistant Manager | hours | 15.2 | 26 |
Average training hours for General Staff | hours | 15.1 | 26 |
Average training hours for Operational Staff | hours | 13.6 | 26 |
Average training hours for Senior Manager and Manager | hours | 13.6 | 26 |
Average training hours per staff member (all reporting entities) | hours | 14 | 26 |
Hours of training accumulated by employees of reporting entities | hours | 160000 | 7 |
Number of suppliers by geographical region.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Percentage of procurement budgets spent on local suppliers | 75% | 7 | |
Proportion of procurement expenditure on local suppliers - Corporate Office | percent | 100% | 32 |
Proportion of procurement expenditure on local suppliers - Free Duty | percent | 75% | 32 |
Proportion of procurement expenditure on local suppliers - HML | percent | 98% | 32 |
Proportion of procurement expenditure on local suppliers - Hangzhou Guoyi | percent | 100% | 32 |
Proportion of procurement expenditure on local suppliers - Hip Hing | percent | 99% | 32 |
Proportion of procurement expenditure on local suppliers - NWCON | percent | 96% | 32 |
Proportion of procurement expenditure on local suppliers - NWFB and Citybus | percent | 92% | 32 |
Proportion of procurement expenditure on local suppliers - NWFF | percent | 50% | 32 |
Proportion of procurement expenditure on non-local suppliers - Corporate Office | percent | 0% | 32 |
Proportion of procurement expenditure on non-local suppliers - Free Duty | percent | 25% | 32 |
Proportion of procurement expenditure on non-local suppliers - HML | percent | 2% | 32 |
Proportion of procurement expenditure on non-local suppliers - Hangzhou Guoyi | percent | 0% | 32 |
Proportion of procurement expenditure on non-local suppliers - Hip Hing | percent | 1% | 32 |
Proportion of procurement expenditure on non-local suppliers - NWCON | percent | 4% | 32 |
Proportion of procurement expenditure on non-local suppliers - NWFB and Citybus | percent | 8% | 32 |
Proportion of procurement expenditure on non-local suppliers - NWFF | percent | 50% | 32 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Year of new awards scheme for exemplary subcontractor contributions in safety, environmental protection, and quality | 2017 | 33 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2017 | FY2017 | Report Pages |
---|---|---|---|---|
Percentage of HML customer satisfaction survey respondents rating service as satisfactory or above | percent | more than 90 | 34 | |
Total incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services | no. of cases | 1 | 54 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2017 | FY2017 | Report Pages |
---|---|---|---|---|
Average customer satisfaction score for Hip Hing | out of 10 | 7.85 | 34 | |
Net assets | HK$ million | 49275 | 7 | |
Number of completed customer satisfaction projects for Hip Hing | projects | 11 | 34 | |
Number of customer satisfaction survey responses for HML | responses | 637 | 34 | |
Response rate for Hangzhou Guoyi customer feedback surveys | % | over 90% | 35 | |
Target customer satisfaction score for Hip Hing | out of 10 | 7.5 | 34 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Monetary value of fines for non-compliance with environmental laws and regulations | HK$ | 45000 | 48 |
Monetary value of fines for non-compliance with laws and regulations concerning the provision of products and services | HK$ | 25000 | 54 |
Reported incidents of corruption | Zero | 7 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2017 | FY2017 | Report Pages |
---|---|---|---|---|
Number of Passenger Liaison Group meetings held | 12 | 35 | ||
Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanism | no. of cases | 7 | 53 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2011 | 2016 | 2017 | September 2017 | Report Pages |
---|---|---|---|---|---|---|
Constituent stock of Hang Seng Corporate Sustainability Benchmark Index in Hong Kong since inception | Yes | 21 | ||||
Employee volunteering | hours | 14149 | 54 | |||
Jobs provided monthly by construction businesses in Hong Kong | 15000 | 7 | ||||
Launch of breastfeeding room on Hong Kong public transport | room | 1 | 35 | |||
Launch of priority seats for nursing mothers on fast ferries | launched | 35 | ||||
Number of public participants in NWS Geo Hero Run and related activities | 2500 | 39 | ||||
Number of secondary schools participating in geoconservation youth programme | 200 | 39 | ||||
Percentage of reporting entities with implemented local community engagement | % | 100 | 54 | |||
Visitors attended events at Hong Kong Convention and Exhibition Centre | 5700000 | 7 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2016 | 2017 | Report Pages |
---|---|---|---|---|
Amount contributed to charitable causes through NWS Holdings Charities Foundation | HK$ million | 3.45 | 7 | |
Amount raised by NWS Geo Hero Run for three charities | HKD | 370000 | 39 | |
Hours of community service clocked up by corporate volunteers | hours | 14000 | 7 | |
Number of runners in NWS Geo Hero Run 2016 | 1500 | 39 | ||
Revenue | HK$ million | 31385 | 7 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2017 |
---|---|---|
NOₓ Emissions | tonnes | 800.5 |
SOₓ Emissions | tonnes | 1.7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2014 | 2015 | 2016 | 2017 |
---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes of CO₂ | 575 | |||
Indirect Energy Emissions (Scope 2) | tonnes of CO₂ | 2062 | |||
Total GHG Emissions | tonnes of CO₂ | 444918 | |||
Total GHG Emissions Intensity (By Employee) | tonnes CO2 equivalent | 51.9 | 45.2 | 43.9 | 3.8 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Diversion Rate of Non-Hazardous Waste | % | 86.4 |
Non-Hazardous Waste (Kitchen Waste) | tonnes | 11.7 |
Non-Hazardous Waste Landfilling | % | 6.1 |
Non-Hazardous Waste Recycled | tonnes | 15.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2014 | 2015 | 2016 | 2017 |
---|---|---|---|---|---|
Diesel Fuel Consumption | gigajoules | 3551317 | |||
Energy Consumption Intensity (By Employee) | Gigajoules | 636.4 | 556 | 487.3 | 24.9 |
Gasoline Consumption | gigajoules | 14770 | |||
Grid Electricity Consumption | gigajoules | 413623 | |||
Purchased Electricity | gigajoules | 413623 | |||
Renewable Energy Consumption | gigajoules | 65703 | |||
Total Energy Consumption | gigajoules | 5166304 | |||
Total Indirect Energy Consumption | gigajoules | 413623 | |||
Total Non-Renewable Fuel Consumption | gigajoules | 5090601 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Municipal Water Consumption | m³ | 1412757 |
Water Consumption Intensity (By Revenue) | m³ / employee | 121 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2017 |
---|---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % | 2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2017 |
---|---|---|
Number of Employees Aged 30-50 | employees | 5924 |
Number of Employees Aged Above 50 | employees | 5326 |
Number of Employees Aged Below 30 | employees | 1624 |
Number of Employees in Hong Kong | employees | 10537 |
Number of Employees in Hong Kong (Female) | employees | 1938 |
Number of Employees in Hong Kong (Male) | employees | 8599 |
Number of Employees in Hong Kong and Mainland China | employees | 11874 |
Number of Employees in Mainland China | employees | 1337 |
Number of Employees in Mainland China (Female) | employees | 387 |
Number of Employees in Mainland China (Male) | employees | 950 |
Number of Full-time Employees (Female) | employees | 2036 |
Number of Full-time Employees (Male) | employees | 9453 |
Number of New Employees | employees | 1285 |
Number of New Employees (Above 50) | employees | 277 |
Number of New Employees (Aged 30-50) | employees | 570 |
Number of New Employees (Aged Below 30) | employees | 513 |
Number of New Employees (Female) | employees | 760 |
Number of New Employees (Hong Kong) | employees | 1191 |
Number of New Employees (Mainland China) | employees | 94 |
Number of New Employees (Male) | employees | 525 |
Number of Part-time Employees (Female) | employees | 103 |
Number of Part-time Employees (Male) | employees | 282 |
Number of Temporary Workers (Female) | employees | 1 |
Number of Temporary Workers (Male) | employees | 4 |
Number of Total Employees | employees | 11874 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2017 |
---|---|---|
Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 89.8 |
Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 94.1 |
Turnover Rate of Employees Aged 30-50 | % | 0.3 |
Turnover Rate of Employees Aged Above 50 | % | 1.3 |
Turnover Rate of Employees Aged Below 30 | % | 1.7 |
Turnover Rate of Female Employees | % | 3 |
Turnover Rate of Male Employees | % | 8.8 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2017 |
---|---|---|
Number of Fatalities as a Result of Work-related Injuries | no. of people | 1 |
Number of Work-related Fatalities | no. of people | 1 |
Number of Work-related Fatalities (Mainland) | no. of people | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2017 |
---|---|---|
Lost Days Due to Work-related Injuries | days | 14905 |
Lost Days Due to Work-related Injuries (Hong Kong) | days | 14265 |
Lost Days Due to Work-related Injuries (Mainland China) | days | 640 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2017 |
---|---|---|
Percentage of Trained Female Employees | % | 90 |
Percentage of Trained General Employees | % | 95 |
Percentage of Trained Male Employees | % | 92 |
Percentage of Trained Middle Management | % | 97 |
Percentage of Trained Operational Employees | % | 78 |
Percentage of Trained Senior Management | % | 91 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2017 |
---|---|---|
Average Training Hours (Director and Above) | hours | 11.7 |
Average Training Hours (Female) | hours | 14.4 |
Average Training Hours (General Staff) | hours | 15.1 |
Average Training Hours (Male) | hours | 13.7 |
Average Training Hours (Operational Employees) | hours | 13.6 |
Average Training Hours (Senior Management) | hours | 13.6 |
Average Training Hours per Employee | hours | 13.8 |
Total Training Hours | hours | 160000 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2017 |
---|---|---|
Proportion of Spending on Local Suppliers | percent | 75 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2017 |
---|---|---|
Total Social Investment | HK$ million | 3.82 |
Total Volunteer Service Hours | hours | 28149 |