Sustainability Report 2017

Year: 2017
Published: 2017-07-12
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2014/15 2015/16 2016/17 Report Pages
Scope 1 Direct emissions Hong Kong (tCO2e) tCO2e 21985 22745 21160 21451 58
Scope 1 Direct emissions Mainland China (tCO2e) tCO2e 4517 4046 58
Scope 2 Indirect emissions Hong Kong (tCO2e) tCO2e 107075 110126 100665 104131 58
Scope 2 Indirect emissions Mainland China (tCO2e) tCO2e 31597 30668 58
Total GHG emission intensity (tCO2e/HK$'m revenue) Hong Kong tCO2e/HK$'m revenue 23.09 21.7 18.88 18.16 57
Total GHG emission intensity (tCO2e/RMB'm revenue) Mainland China tCO2e/RMB'm revenue 39.25 38.74 57
Total GHG emission intensity Hong Kong (tCO2e/HK$M revenue) tCO2e/HK$M revenue 23.09 21.7 18.88 18.16 58
Total GHG emission intensity Mainland China (tCO2e/RMBM revenue) tCO2e/RMBM revenue 39.25 38.74 58
Total emissions (Scope 1 + Scope 2) Hong Kong (tCO2e) tCO2e 129060 132871 121765 125582 58
Total emissions (Scope 1 + Scope 2) Mainland China (tCO2e) tCO2e 36114 34714 58

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2014/15 2015/16 2016/17 2017-03-31 Report Pages
Electricity consumption Hong Kong kWh 153192329 158595372 162754655 169120731 58
Electricity consumption Mainland China kWh 53639700 52122087 58
Energy intensity (kWh/HK$'m revenue) Hong Kong kWh/HK$'m revenue 47.651 44.891 41.975 40.227 57
Energy intensity (kWh/RMB'm revenue) Mainland China kWh/RMB'm revenue 80.498 78.433 57
Energy intensity Hong Kong (kWh/HK$M revenue) kWh/HK$M revenue 47651 44891 41975 40227 58
Energy intensity Mainland China (kWh/RMBM revenue) kWh/RMBM revenue 80498 78433 58
Mobile fuel consumption Hong Kong kWh 4190602 4345249 4720704 4873098 58
Mobile fuel consumption Mainland China kWh 1766620 1852214 58
Share of vehicle fleets using biodiesel % 50 64
Stationary fuel consumption Hong Kong kWh 108221280 111973041 103177261 104295539 58
Stationary fuel consumption Mainland China kWh 18594572 16296387 58
Total energy consumption Hong Kong kWh 266324211 274913662 270653320 278253368 58
Total energy consumption Mainland China kWh 74058282 70276138 58

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013/14 2014/15 2015/16 2016/17 Report Pages
Central Food Processing Centres water consumption Hong Kong 164011 232387 249149 259288 59
Central Food Processing Centres water consumption Mainland China 19101 18586 59
Other facilities water consumption Hong Kong 10506 11023 11057 9455 59
Other facilities water consumption Mainland China 1704 852 59
Stores water consumption Hong Kong 2916444 3032508 2917012 2832116 59
Stores water consumption Mainland China 610309 603307 59
Total water consumption Hong Kong 3091361 3275918 3172218 3100859 59
Total water consumption Mainland China 809114 789965 59
Water intensity (m3/HK$'m revenue) Hong Kong m3/HK$'m revenue 553 535 493 448 57
Water intensity (m3/RMB'm revenue) Mainland China m3/RMB'm revenue 879 882 57
Water intensity Hong Kong m³/HK$M revenue 553 535 493 448 59
Water intensity Mainland China m³/RMB'M revenue 879 882 59

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016/17 Report Pages
Energy intensity reduction for Hong Kong operations % 4.2 64
Share of Café de Coral fast food stores with centralised utensil and dish washing % 33 64
Share of Café de Coral fast food stores with lighting system upgrade and electric wok replacement Implemented 64

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 Report Pages
Total full time workforce Hong Kong 8071 37
Total full time workforce Mainland China 2813 37
Total part time workforce Hong Kong 6640 37
Total part time workforce Mainland China 1247 37

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 Report Pages
Average monthly turnover rate Hong Kong age group 30 or below 11.7% 37
Average monthly turnover rate Hong Kong age group 31-50 5.9% 37
Average monthly turnover rate Hong Kong age group 51 or above 6.4% 37
Average monthly turnover rate Hong Kong female 6.7% 37
Average monthly turnover rate Hong Kong male 8.8% 37
Average monthly turnover rate Mainland China age group 30 or below 12.3% 37
Average monthly turnover rate Mainland China age group 31-50 5.8% 37
Average monthly turnover rate Mainland China age group 51 or above 4.4% 37
Average monthly turnover rate Mainland China female 8.4% 37
Average monthly turnover rate Mainland China male 10.8% 37

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2016/17 Report Pages
Share of seafood procured that is ASC or MSC certified % 60 64

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016/17 Report Pages
Share of Super Super Congee & Noodles stores with centralised utensil and dish washing Extended 64

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2014/15 2015/16 2016/17
Direct GHG Emissions (Scope 1) tCO2e 21985 22745 21160 21451
Indirect Energy Emissions (Scope 2) tCO2e 107075 110126 100665 104131
Total GHG Emissions tCO2e 129060 132871 121765 125582
Total GHG Emissions Intensity (By Revenue) tCO2e/HK$'m revenue 23.09 21.7 18.88 18.16

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2018 %

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2014/15 2015/16 2016/17 2017-03-31
Energy Consumption Intensity (By Revenue) kWh/HK$'m revenue 47.651 44.891 41.975 40.227
Percentage of Renewable Energy Consumption % 50
Total Direct Energy Consumption kWh 113131882 116318290 128317247 127286688
Total Energy Consumption kWh 266324211 274913662 344711602 348529506
Total Indirect Energy Consumption kWh 153192329 158595372 216394355 221242818

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2013/14 2014/15 2015/16 2016/17
Water Consumption 3091361 3275918 809114 789965
Water Consumption Intensity (By Revenue) m³/HK$M revenue 553 535 493 448

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016/17
Energy Consumption Reduction Percentage Compared to Last Year % 4.2

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017
Number of Employees in Hong Kong employees 14711
Number of Employees in Hong Kong and Mainland China employees 18771
Number of Employees in Mainland China employees 4060
Number of Full-time Employees employees 10884
Number of Part-time Employees employees 7887
Number of Total Employees employees 18771
Percentage of Employees in Hong Kong percent 78.37
Percentage of Employees in Hong Kong and Mainland China percent 100
Percentage of Employees in Mainland China percent 21.63
Percentage of Full-time Employees percent 57.99
Percentage of Part-time Employees percent 42.01

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017
Turnover Rate of Employees Aged 30-50 % 5.9
Turnover Rate of Employees Aged Above 50 % 6.4
Turnover Rate of Employees Aged Below 30 % 12.3
Turnover Rate of Employees in Hong Kong % 7.7
Turnover Rate of Employees in Mainland China % 9.6
Turnover Rate of Female Employees % 8.4
Turnover Rate of Male Employees % 8.8

Lost days due to work injury.

Standard Indicator Unit
Rate of Work-related Injuries %

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit
Customer Satisfaction Rate %
Number of Products and Service Related Complaints