2016 CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| A1.1 The types of emissions and respective emissions data | not disclosed | 43 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| A1.2 Greenhouse gas emissions in total (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility) | not disclosed | 43 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| A1.3 Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility) | not disclosed | 43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| A1.4 Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility) | not disclosed | 43 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| A2.1 Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility) | not disclosed | 43 | ||
| Pepper production supported by Shizhu Sub-branch | mu | 20000 | 20 | |
| Pepper production value supported by Shizhu Sub-branch | million RMB | 30 | 20 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| A2.2 Water consumption in total and intensity (e.g. per unit of production volume, per facility) | not disclosed | 43 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of new loans of the Five Functional Zones | billion RMB | 701.6 | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2018 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average return on assets (%) | % | 1.22 | 1.08 | 1.05 | 41 | ||
| Development Loan balance for Wushan Sub-branch | million RMB | 12.6 | 20 | ||||
| Housing loan for 'Beautiful Village' | billion RMB | 1.58 | 25 | ||||
| Number of Loan Customers - Banan Kaien | 389 | 22 | |||||
| Number of Loan Customers - Beibei Caijia | 509 | 22 | |||||
| Number of Loan Customers - Changshou Taohua New Town | 1007 | 22 | |||||
| Number of Loan Customers - Dazu Longshui | 185 | 22 | |||||
| Number of Loan Customers - Hechuan Chengxi | 2561 | 22 | |||||
| Number of Loan Customers - Jiangjin Shuangfu | 842 | 22 | |||||
| Number of Loan Customers - Nan'an Danzishi | 221 | 22 | |||||
| Number of Loan Customers - Nanchuan Central Garden | 174 | 22 | |||||
| Number of Loan Customers - Qijiang Tonghui | 171 | 22 | |||||
| Number of Loan Customers - Ranjiaoba of Liangjiang New Area | 162 | 22 | |||||
| Number of Loan Customers - Tongliang Pulyu | 127 | 22 | |||||
| Number of Loan Customers - Wanzhou Gaosuntang | 301 | 22 | |||||
| Number of Loan Customers - Yubei Liangru | 134 | 22 | |||||
| Number of Loan Customers - Yuzhong Shaanxi Road | 267 | 22 | |||||
| Number of employees | 16000 | 4, 10 | |||||
| Number of employees across the Bank | 16000 | 33 | |||||
| Number of financial leasing companies | 1 | 10 | |||||
| Number of job opportunities for college students in poverty-stricken districts and counties | jobs | 175 | 33 | ||||
| Number of jobs created by Wulong Sub-branch for surrounding farmers | jobs | 180 | 20 | ||||
| Number of jobs for fresh graduates created | jobs | 238 | 33 | ||||
| Proportion of female employees | % | 49.51 | 33 | ||||
| Proportion of female employees (%) | % | 51.41 | 50.7 | 49.51 | 41 | ||
| Proportion of male employees | % | 50.49 | 33 | ||||
| Total number of employees | 15740 | 16182 | 16245 | 41 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Healthcare insurance loan balance for micro enterprises | million RMB | 121.65 | 25 |
| Healthcare insurance loans to Chongqing Wangjian Pharmacy Chain Co., Ltd. | million RMB | 8 | 25 |
| Healthcare insurance loans to Wushan Yunhong Hospital Co., Ltd. | million RMB | 8.5 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of employees participating in the training | 10000 person-times | 11.4 | 33 |
| Number of senior management training person-times | person-times | 207 | 33 |
| Number of senior management training sessions | sessions | 4 | 33 |
| Number of sessions for various training | 1695 | 4 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Expenses of training | RMB million | 40 | 33 | ||
| Number of employees participating in the training (thousand times) | thousand times | 115 | 465 | 114 | 41 |
| Number of middle management training person-times | person-times | 1023 | 33 | ||
| Number of middle management training sessions | sessions | 6 | 33 | ||
| Number of new employee training person-times | person-times | 606 | 33 | ||
| Number of new employee training sessions | sessions | 4 | 33 | ||
| Number of various training sessions | 1470 | 1837 | 1695 | 33, 41 |
Number of suppliers by geographical region.
| Indicator | Unit | 2014 | 2015 | 2016 | 2018 | Report Pages |
|---|---|---|---|---|---|---|
| Agriculture-related loan balance of urban enterprises and various organizations | RMB billion | 12.374 | 19.889 | 24.472 | 19 | |
| Annual average growth of outlets for Wushan Sub-branch | outlets | 1.46 | 20 | |||
| Balance of agricultural loans | billion RMB | 33.2 | 4 | |||
| Balance of agricultural loans in sub-branches of 18 poverty-stricken districts and counties | billion RMB | 66.472 | 35 | |||
| Balance of agriculture-related loans | RMB billion | 114.511 | 122.924 | 135.302 | 19 | |
| Balance of agriculture-related loans (RMB, billion) | RMB, billion | 114.511 | 122.924 | 135.302 | 41 | |
| Balance of cultural industry loans | RMB billion | 3.819 | 24 | |||
| Balance of deposits | billion RMB | 518.186 | 10 | |||
| Balance of education loans and student loans | RMB billion, RMB million | 3.911 | 24 | |||
| Balance of farmers' loans | RMB billion | 58.44 | 58.188 | 62.566 | 19 | |
| Balance of green credit projects (RMB, billion) | RMB, billion | 5.456 | 8.454 | 10.537 | 41 | |
| Balance of healthcare loans | RMB billion | 3.07 | 24 | |||
| Balance of key projects of green credit | billion RMB | 103.57 | 4 | |||
| Balance of key projects of green credit (beginning of year) | billion RMB | 208.3 | 4 | |||
| Balance of loan for housing fund | RMB billion | 2.1 | 24 | |||
| Balance of loans | billion RMB | 300.421 | 10 | |||
| Balance of non-farmer personal loan (agriculture, forestry, animal husbandry & fishery) | RMB billion | 0.516 | 0.476 | 0.663 | 19 | |
| Balance of personal housing loans | RMB billion | 391.7 | 24 | |||
| Balance of small and micro enterprise loans | billion RMB | 93.4 | 4 | |||
| Balance of various loans in sub-branches of 18 poverty-stricken districts and counties | billion RMB | 58.182 | 35 | |||
| Extended RMB 195.188 million credit to Qianzhangyan Cascade Hydropower Station in Wushan County | million RMB | 195.188 | 30 | |||
| Extended RMB 376 million credit to Qianzhangyan Cascade Hydropower Station in Wushan County | million RMB | 376 | 30 | |||
| Maximum amount of one circular floating loan for Shizhu Sub-branch | million RMB | 3 | 20 | |||
| Maximum credit for one circular floating loan for Shizhu Sub-branch | RMB | 500000 | 20 | |||
| Number of branch offices | 1776 | 10 | ||||
| Number of branches | 3 | 10 | ||||
| Number of business outlets | outlets | 1777 | 26 | |||
| Number of business outlets in Chongqing | outlets | 1774 | 26 | |||
| Number of outlets | 1772 | 1773 | 1777 | 4, 41 | ||
| Number of purchase items organized | items | 297 | 35 | |||
| Number of sub-branches | 42 | 10 | ||||
| Number of village and township banks | 12 | 10 | ||||
| Year-on-year growth rate of healthcare loans | % | 7.46 | 24 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Examination coverage of centralized purchasing suppliers | 100% | 35 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Sales orders for Wushan Sub-branch | million RMB | 98 | 20 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Increase in mobile banking customers over previous year | customers | 1573200 | 26 | ||
| Mobile banking transaction amount | million RMB | 8197331 | 26 | ||
| Mobile banking transaction amount increase over previous year | million RMB | 1397510 | 26 | ||
| Number of ATMs | ATMs | 3837 | 26 | ||
| Number of WeChat banking followers | followers | 321300 | 26 | ||
| Number of WeChat banking messages | million messages | 131702 | 26 | ||
| Number of WeChat credit services provided | applications | 48600 | 26 | ||
| Number of hospital-related customers | customers | 77 | 24 | ||
| Number of mobile banking customers | customers | 13228012 | 26 | ||
| Number of self-service inquiry terminals | terminals | 959 | 26 | ||
| Number of self-service machines | 3755 | 4456 | 4796 | 41 | |
| Number of transactions at convenient service stations | million transactions | 45 | 26 | ||
| Proportion of machine to outlet | 27.21 | 26 | |||
| Total value of student loans offered by Nan'an Sub-branch | RMB | 500000 | 25 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Obtained the qualification for general derivative product trade | Obtained | 17 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2015 | Report Pages |
|---|---|---|---|
| 2015 Excellent Service Award for Customer Center (China Banking Association) | Awarded | 17 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio (%) | % | 12.45 | 12.09 | 12.7 | 41 |
| Provision coverage (%) | % | 459.79 | 420.03 | 428.37 | 41 |
| Successfully obtained the qualification for credit asset securitization | Obtained | 17 | |||
| Successfully obtained the qualification of leading underwriter (Class B) | Obtained | 17 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of meetings of built goods purchase committee held | meetings | 36 | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2014 | 2015 | 2016 | 2018 | Report Pages |
|---|---|---|---|---|---|---|
| Loan Balance of Small & Micro Enterprises - Ranjiaoba of Liangjiang New Area | RMB million | 474 | 22 | |||
| Loan Balance of Small & Micro Enterprises - Tongliang Pulyu | RMB million | 445 | 22 | |||
| Loan Balance of Small & Micro Enterprises - Wanzhou Gaosuntang | RMB million | 576 | 22 | |||
| Loan Balance of Small & Micro Enterprises - Yubei Liangru | RMB million | 299 | 22 | |||
| Loan Balance of Small & Micro Enterprises - Yuzhong Shaanxi Road | RMB million | 541 | 22 | |||
| Loan balance of technology enterprises | RMB billion | 18.668 | 23 | |||
| Loan balance of technology enterprises, growth over the beginning of the year | 8.4% | 23 | ||||
| Mosaic stickers distributed during 'Serve the Public • A Happy Journey Home' campaign | stickers | 100000 | 39 | |||
| Number of 24-hour self-service banking centers | centers | 160 | 26 | |||
| Number of convenient service stations in remote towns | stations | 631 | 26 | |||
| Number of credit-related cultural projects | projects | 9 | 24 | |||
| Number of households in Wulong village on course to common prosperity | households | 180 | 20 | |||
| Number of low-income families involved in pepper production supported by Shizhu Sub-branch | families | 15000 | 20 | |||
| Number of sessions of financial knowledge publicity | 5934 | 6970 | 7278 | 41 | ||
| Other promotional items distributed during 'Serve the Public • A Happy Journey Home' campaign | items | 3000000 | 39 | |||
| Shareholders' equity (RMB, billion) | RMB, billion | 42.848 | 48.288 | 54.19 | 41 | |
| Stay-at-home children receiving New Year gifts in Dazu Sub-branch 'Winter Sunshine, Warm Our Hearts' campaign | children | 30 | 39 | |||
| Support for financing of technology enterprises | customers | 280 | 23 | |||
| Support for financing of technology enterprises, growth over the beginning of the year | 12.35% | 23 | ||||
| Tax revenue (RMB, billion) | RMB, billion | 3.621 | 3.843 | 3.306 | 41 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2018 | Report Pages |
|---|---|---|---|---|---|---|---|
| 2015 Best Green Finance Award of China's Banking Social Responsibility (China Banking Association) | Awarded | 17 | |||||
| 2015 Financial Institution Award with the Highest Sense of Social Responsibility (Chongqing Banking Association) | Awarded | 17 | |||||
| 2015 Livelihood Service Award with the Highest Sense of Social Responsibility (Chongqing Banking Association) | Awarded | 17 | |||||
| 2015 Outstanding Financial Contribution Unit Supporting Chongqing Economic Development (General Office of Chongqing Municipal People's Government) | Awarded | 17 | |||||
| 2016 Contribution Award of UnionPay Card Business (China UnionPay) | Awarded | 17 | |||||
| Amount donated to social and public welfare | million RMB | 3.7954 | 4 | ||||
| Amount invested in voluntary services and activities | million RMB | 12.8749 | 4 | ||||
| Annual sales of tea company supported by Wulong Sub-branch | million RMB | 16 | 20 | ||||
| Average income increase per household for low-income families and farmers supported by Shizhu Sub-branch | RMB per household | 3000 | 20 | ||||
| Book purchase cards distributed by Nanchuan Sub-branch for 'Nine Kinds of Dreams, the Most Beautiful Letter Home' | RMB, cards | 16000 | 39 | ||||
| Bottles of mineral water distributed during 'Serve the Public • A Happy Journey Home' campaign | bottles | 2000000 | 39 | ||||
| Credit loan for Chongqing Tannmei Jinzhanju Tuja Coriander Processing Co., Ltd. by Shizhu Sub-branch | million RMB | 12 | 20 | ||||
| Cumulative total of floating loan for Wulong Sub-branch | million RMB | 17 | 20 | ||||
| Education fund donation by Wanzhou Branch for 'Happy Childhood, Move Forward Together' | RMB | 10000 | 39 | ||||
| Increase in balance of agricultural loans over the beginning of the year | billion RMB | 7.498 | 35 | ||||
| Increase in balance of various loans over the beginning of the year | billion RMB | 6.767 | 35 | ||||
| Increase in healthcare loans | RMB million | 229 | 24 | ||||
| Investments in volunteering (RMB, million) | RMB, million | 12.8749 | 41 | ||||
| Loan Amount - Banan Kaien | RMB billion | 1.636 | 22 | ||||
| Loan Amount - Beibei Caijia | RMB billion | 1.517 | 22 | ||||
| Loan Amount - Changshou Taohua New Town | RMB billion | 2.053 | 22 | ||||
| Loan Amount - Dazu Longshui | RMB billion | 0.158 | 22 | ||||
| Loan Amount - Hechuan Chengxi | RMB billion | 1.827 | 22 | ||||
| Loan Amount - Jiangjin Shuangfu | RMB billion | 2.23 | 22 | ||||
| Loan Amount - Nan'an Danzishi | RMB billion | 0.728 | 22 | ||||
| Loan Amount - Nanchuan Central Garden | RMB billion | 0.259 | 22 | ||||
| Loan Amount - Qijiang Tonghui | RMB billion | 1.051 | 22 | ||||
| Loan Amount - Ranjiaoba of Liangjiang New Area | RMB billion | 0.757 | 22 | ||||
| Loan Amount - Tongliang Pulyu | RMB billion | 0.789 | 22 | ||||
| Loan Amount - Wanzhou Gaosuntang | RMB billion | 2.054 | 22 | ||||
| Loan Amount - Yubei Liangru | RMB billion | 0.362 | 22 | ||||
| Loan Amount - Yuzhong Shaanxi Road | RMB billion | 1.543 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Banan Kaien | RMB million | 578 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Beibei Caijia | RMB million | 743 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Changshou Taohua New Town | RMB million | 809 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Dazu Longshui | RMB million | 227 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Hechuan Chengxi | RMB million | 654 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Jiangjin Shuangfu | RMB million | 719 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Nan'an Danzishi | RMB million | 405 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Nanchuan Central Garden | RMB million | 260 | 22 | ||||
| Loan Balance of Small & Micro Enterprises - Qijiang Tonghui | RMB million | 602 | 22 | ||||
| Loan balance of rural enterprises and various organizations | RMB billion | 43.181 | 44.371 | 47.601 | 19 | ||
| Loan balance of small & micro enterprises (RMB, billion) | RMB, billion | 76.013 | 82.744 | 93.434 | 41 | ||
| Maximum term for circular floating loan for Shizhu Sub-branch | years | 3 | 20 | ||||
| Number of farmers assisted in buying and building houses under 'Beautiful Village' housing loan | farmers | 18000 | 25 | ||||
| Number of people involved in poverty alleviation target | people | 230000 | 35 | ||||
| Number of registered poor households included in Wulong Sub-branch program | households | 14 | 20 | ||||
| Number of student loans offered by Nan'an Sub-branch | loans | 234 | 25 | ||||
| Number of students supported by education loans | students | 341 | 24 | ||||
| Number of targeted poverty alleviation activities | 1728 | 4 | |||||
| Social and economic value contributed by Wushan Sub-branch | million RMB | 20 | 20 | ||||
| Sports equipment donation by Nanchuan Sub-branch for 'Nine Kinds of Dreams, the Most Beautiful Letter Home' | sets | 120 | 39 | ||||
| Total amount of loans and advances (RMB, billion) | RMB, billion | 242.198 | 268.586 | 300.421 | 41 | ||
| Total amount of outward donation (RMB, million) | RMB, million | 3.794 | 41 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Hydropower Energy | kWh |
| Renewable Energy Consumption | kWh |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Total Investment in Ecological Restoration | billion RMB | 701.6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Number of Total Employees | 15740 | 16182 | 16245 | |
| Percentage of Female Employees | % | 51.41 | 50.7 | 49.51 |
| Percentage of Male Employees | % | 50.49 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Investment in Work Safety | million RMB | 8 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Percentage of Trained Senior Management | person-times / 114000 person-times | 207 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Average Training Hours (General Employees) | person-times | 606 | ||
| Average Training Hours (Middle Management) | person-times | 1023 | ||
| Total Training Hours | person-times | 115000 | 465000 | 114000 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Investment in Education Donation | million RMB | 0.01 |
| Investment in Volunteer Activities | million RMB | 12.8749 |
| Total Cash Donations | million RMB | 3.794 |
| Total Public Welfare Donations | million RMB | 3.7954 |
| Total Social Investment | million RMB | 16.6703 |