2016 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Fossil fuel combustion (Scope 1) | tonnes of carbon dioxide equivalents | 259.8 | 24 |
| Purchased electricity (Scope 2) | tonnes of carbon dioxide equivalents | 69555.5 | 24 |
| Refrigerant (Scope 1) | tonnes of carbon dioxide equivalents | 620.9 | 24 |
| Scope 1: direct greenhouse gases emission | tonnes of carbon dioxide equivalents | 880.7 | 24 |
| Scope 2: indirect energy-based greenhouse gases emission | tonnes of carbon dioxide equivalents | 69555.5 | 24 |
| Total greenhouse gas emissions | tonnes of carbon dioxide equivalents | 70436.2 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of employees, Department managers, Female employees | 43 | 15 | |
| Number of employees, Department managers, Male employees | 62 | 15 | |
| Number of employees, General staff, Female employees | 1329 | 15 | |
| Number of employees, General staff, Male employees | 2579 | 15 | |
| Number of employees, Management, Female employees | 5 | 15 | |
| Number of employees, Management, Male employees | 7 | 15 | |
| Number of female employees above 50 | employees | 5 | 18 |
| Number of female employees aged 30–50 | employees | 975 | 18 |
| Number of female employees under 30 | employees | 559 | 18 |
| Number of female recruits aged 30–50 | employees | 36 | 18 |
| Number of female recruits under 30 | employees | 47 | 18 |
| Number of male employees above 50 | employees | 32 | 18 |
| Number of male employees aged 30–50 | employees | 1263 | 18 |
| Number of male employees under 30 | employees | 1031 | 18 |
| Number of male recruits aged 30–50 | employees | 54 | 18 |
| Number of male recruits under 30 | employees | 91 | 18 |
| Percentage of female employees | % | 39.8 | 18 |
| Percentage of female employees above 50 | % | 0.3 | 18 |
| Percentage of female employees aged 30–50 | % | 63.4 | 18 |
| Percentage of female employees under 30 | % | 36.3 | 18 |
| Percentage of female recruits | % | 5 | 18 |
| Percentage of female recruits aged 30–50 | % | 4 | 18 |
| Percentage of female recruits under 30 | % | 8 | 18 |
| Percentage of male employees | % | 60.2 | 18 |
| Percentage of male employees above 50 | % | 1 | 18 |
| Percentage of male employees aged 30–50 | % | 57.9 | 18 |
| Percentage of male employees under 30 | % | 41.1 | 18 |
| Percentage of male recruits | % | 6 | 18 |
| Percentage of male recruits aged 30–50 | % | 4 | 18 |
| Percentage of male recruits under 30 | % | 9 | 18 |
| Total number of employees, Female employees | 1377 | 15 | |
| Total number of employees, Male employees | 2648 | 15 | |
| Total number of female employees | employees | 1539 | 18 |
| Total number of male employees | employees | 2326 | 18 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Total number of female recruits | employees | 83 | 18 |
| Total number of male recruits | employees | 145 | 18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of trained staff, Department managers, Female employees | 35 | 15 | |
| Number of trained staff, Department managers, Female employees (training) | 35 | 15 | |
| Number of trained staff, Department managers, Male employees | 54 | 15 | |
| Number of trained staff, Department managers, Male employees (training) | 54 | 15 | |
| Number of trained staff, General staff, Female employees | 1178 | 15 | |
| Number of trained staff, General staff, Female employees (training) | 1178 | 15 | |
| Number of trained staff, General staff, Male employees | 2281 | 15 | |
| Number of trained staff, General staff, Male employees (training) | 2281 | 15 | |
| Number of trained staff, Management, Female employees | 3 | 15 | |
| Number of trained staff, Management, Female employees (training) | 3 | 15 | |
| Number of trained staff, Management, Male employees | 5 | 15 | |
| Number of trained staff, Management, Male employees (training) | 5 | 15 | |
| Percentage of trained staff, Department managers, Female employees | % | 81 | 15 |
| Percentage of trained staff, Department managers, Male employees | % | 87 | 15 |
| Percentage of trained staff, General staff, Female employees | % | 89 | 15 |
| Percentage of trained staff, General staff, Male employees | % | 88 | 15 |
| Percentage of trained staff, Management, Female employees | % | 60 | 15 |
| Percentage of trained staff, Management, Male employees | % | 71 | 15 |
| Total number of trained staff, Female employees | 1216 | 15 | |
| Total number of trained staff, Female employees (training) | 1216 | 15 | |
| Total number of trained staff, Male employees | 2340 | 15 | |
| Total number of trained staff, Male employees (training) | 2340 | 15 | |
| Total percentage of trained staff, Female employees | % | 88 | 15 |
| Total percentage of trained staff, Male employees | % | 88 | 15 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Average training hours, Department managers, Female employees | hours | 33 | 15 |
| Average training hours, Department managers, Male employees | hours | 35 | 15 |
| Average training hours, General staff, Female employees | hours | 40 | 15 |
| Average training hours, General staff, Male employees | hours | 48 | 15 |
| Average training hours, Management, Female employees | hours | 26 | 15 |
| Average training hours, Management, Male employees | hours | 26 | 15 |
| Total average training hours, Female employees | hours | 40 | 15 |
| Total average training hours, Male employees | hours | 47 | 15 |
| Total training hours, Female employees | hours | 48349 | 15 |
| Total training hours, Male employees | hours | 110328 | 15 |
| Training hours, Department managers, Female employees | hours | 1145 | 15 |
| Training hours, Department managers, Male employees | hours | 1698 | 15 |
| Training hours, General staff, Female employees | hours | 47127 | 15 |
| Training hours, General staff, Male employees | hours | 108499 | 15 |
| Training hours, Management, Female employees | hours | 77 | 15 |
| Training hours, Management, Male employees | hours | 131 | 15 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of valid questionnaires collected from internal stakeholders | questionnaires | 46 | 10 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of carbon dioxide equivalents | 880.7 |
| GHG Emissions from Purchased Electricity | tonnes of carbon dioxide equivalents | 69555.5 |
| HFC Emissions | tonnes of carbon dioxide equivalents | 620.9 |
| Indirect Energy Emissions (Scope 2) | tonnes of carbon dioxide equivalents | 69555.5 |
| Total GHG Emissions | tonnes of carbon dioxide equivalents | 70436.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 2238 |
| Number of Employees Aged 30-50 (Female) | employees | 975 |
| Number of Employees Aged 30-50 (Male) | employees | 1263 |
| Number of Employees Aged Above 50 | employees | 37 |
| Number of Employees Aged Above 50 (Female) | employees | 5 |
| Number of Employees Aged Above 50 (Male) | employees | 32 |
| Number of Employees Aged Below 30 | employees | 1590 |
| Number of Employees Aged Below 30 (Female) | employees | 559 |
| Number of Employees Aged Below 30 (Male) | employees | 1031 |
| Number of Female Employees | employees | 1539 |
| Number of Male Employees | employees | 2326 |
| Number of Total Employees | employees | 3865 |
| Percentage of Employees Aged 30-50 | % | 57.9 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 41.1 |
| Percentage of Female Employees | % | 39.8 |
| Percentage of Male Employees | % | 60.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.5 |
| Turnover Rate of Employees Aged Above 50 | % | 5.5 |
| Turnover Rate of Employees Aged Below 30 | % | 6.5 |
| Turnover Rate of Female Employees | % | 4 |
| Turnover Rate of Male Employees | % | 4.6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Percentage of Trained Female Employees | % | 88 |
| Percentage of Trained Male Employees | % | 88 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Average Training Hours (Female) | hours | 40 |
| Average Training Hours (General Staff) | hours | 44 |
| Average Training Hours (Male) | hours | 47 |
| Average Training Hours (Middle Management) | hours | 34 |
| Average Training Hours (Senior Management) | hours | 26 |
| Total Training Hours | hours | 158677 |