Sustainability Report 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Cases involving environmental regulations (Main contractors) | number | 2 | 216 | |
| Cases involving environmental regulations - Main contractors (TfL Rail/Elizabeth Line) | number | n/a | 227 | |
| Greenhouse gas emissions Scope 3 | tCO2e | 33145 | 43288 | 104 |
| Incidence of legal non-compliance (environmental fines, TfL Rail/Elizabeth Line) | NO | 193 | ||
| Incidence of legal non-compliance - environmental fines | NO | 199 | ||
| Incidence of legal non-compliance - environmental fines (Shenzhen Metro Line 4) | NO | 182 | ||
| Incidence of legal non-compliance, environmental fines, Stockholm Metro | NO | 189 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Corporate Functions and Main Office Buildings - Scope 1 GHG emissions | tonnes CO2e | 3145 | 213 | |
| Corporate Functions and Main Office Buildings - Scope 2 GHG emissions | tonnes CO2e | 14585 | 213 | |
| Corporate Functions and Main Office Buildings - Scope 3 GHG emissions | tonnes CO2e | 2513 | 213 | |
| Corporate Functions and Main Office Buildings - Total GHG emissions | tonnes CO2e | 20243 | 213 | |
| Greenhouse Gas Emissions Scope 1 (Stockholm Metro) | tonnes CO2e | 264 | 190 | 191 |
| Greenhouse Gas Emissions Scope 1 for MTM Operations | tonnes CO2e | 464 | 5204 | 202 |
| Greenhouse Gas Emissions Scope 2 for MTM Operations | tonnes CO2e | 520511 | 501868 | 202 |
| Greenhouse gas emissions Scope 1 | tCO2e | 51752 | 48141 | 104 |
| Greenhouse gas emissions Scope 2 | tCO2e | 1258826 | 1263952 | 104 |
| Greenhouse gas emissions total | tCO2e | 1343723 | 1355381 | 104 |
| Network Expansion - Scope 1 GHG emissions | tonnes CO2e | 244 | 213 | |
| Network Expansion - Scope 2 GHG emissions | tonnes CO2e | 2959 | 213 | |
| Network Expansion - Scope 3 GHG emissions | tonnes CO2e | 39586 | 213 | |
| Network Expansion - Total GHG emissions | tonnes CO2e | 42789 | 213 | |
| Properties and other Businesses - Scope 1 GHG emissions | tonnes CO2e | 6670 | 213 | |
| Properties and other Businesses - Scope 2 GHG emissions | tonnes CO2e | 241745 | 213 | |
| Properties and other Businesses - Scope 3 GHG emissions | tonnes CO2e | 666 | 213 | |
| Properties and other Businesses - Total GHG emissions | tonnes CO2e | 249081 | 213 | |
| Reduction in embodied carbon by using ground granulated blast furnace slag (GGBS) compared to conventional cement in Shatin-to-Central Link contracts | almost two-thirds | 106 | ||
| Scope 1 Emissions - Corporate Support Functions and Main Office Buildings | tCO2e | 9224 | 6670 | 105 |
| Scope 1 Emissions - Network Expansion | tCO2e | 274 | 244 | 105 |
| Scope 1 Emissions - Properties & Other Business | tCO2e | 2943 | 3145 | 105 |
| Scope 1 Emissions - Transport Operations | tCO2e | 39311 | 38082 | 105 |
| Scope 1 Emissions Total | tCO2e | 51752 | 48141 | 105 |
| Scope 1 GHG emissions | tonnes CO2e | 48141 | 213 | |
| Scope 1 emissions (Melbourne's Metropolitan Rail Services) | tonnes CO2e | 5204 | 224 | |
| Scope 1 emissions (Shenzhen Metro Line 4) | tonnes CO2e | 310 | 224 | |
| Scope 1 emissions (TfL Rail/Elizabeth Line) | tonnes CO2e | 62 | 224 | |
| Scope 2 Emissions - Corporate Support Functions and Main Office Buildings | tCO2e | 245776 | 241745 | 105 |
| Scope 2 Emissions - Network Expansion | tCO2e | 4705 | 2959 | 105 |
| Scope 2 Emissions - Properties & Other Business | tCO2e | 14029 | 14585 | 105 |
| Scope 2 Emissions - Transport Operations | tCO2e | 994316 | 1004663 | 105 |
| Scope 2 Emissions Total | tCO2e | 1258826 | 1263952 | 105 |
| Scope 2 GHG emissions | tonnes CO2e | 1263952 | 213 | |
| Scope 2 emissions (Melbourne's Metropolitan Rail Services) | tonnes CO2e | 501868 | 224 | |
| Scope 2 emissions (Shenzhen Metro Line 4) | tonnes CO2e | 84232 | 224 | |
| Scope 2 emissions (TfL Rail/Elizabeth Line) | tonnes CO2e | 19222 | 224 | |
| Scope 3 Emissions - Corporate Support Functions and Main Office Buildings | tCO2e | 678 | 666 | 105 |
| Scope 3 Emissions - Network Expansion | tCO2e | 1928 | 2513 | 105 |
| Scope 3 Emissions - Properties & Other Business | tCO2e | 475 | 523 | 105 |
| Scope 3 Emissions - Transport Operations | tCO2e | 30064 | 39586 | 105 |
| Scope 3 Emissions Total | tCO2e | 33145 | 43288 | 105 |
| Scope 3 GHG emissions | tonnes CO2e | 43288 | 213 | |
| Total GHG emissions | tonnes CO2e | 1355381 | 213 | |
| Total GHG emissions (Melbourne's Metropolitan Rail Services) | tonnes CO2e | 507072 | 224 | |
| Total GHG emissions (Shenzhen Metro Line 4) | tonnes CO2e | 84542 | 224 | |
| Total GHG emissions (Stockholm Metro) | tonnes CO2e | 264 | 224 | |
| Total GHG emissions (TfL Rail/Elizabeth Line) | tonnes CO2e | 19284 | 224 | |
| Transport Operations - Scope 1 GHG emissions | tonnes CO2e | 38082 | 213 | |
| Transport Operations - Scope 2 GHG emissions | tonnes CO2e | 1004663 | 213 | |
| Transport Operations - Scope 3 GHG emissions | tonnes CO2e | 523 | 213 | |
| Transport Operations - Total GHG emissions | tonnes CO2e | 1043268 | 213 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Total hazardous wastes (2015 onward) | tonnes | 186 | 212 |
| Total hazardous wastes (Shenzhen Metro Line 4) | tonnes | 28.8 | 224 |
| Total hazardous wastes (Stockholm Metro) | tonnes | 46.2 | 224 |
| Total hazardous wastes (TfL Rail/Elizabeth Line) | tonnes | n/a | 224 |
| Total hazardous wastes in liquid (2015 onward) | litres | 96599 | 212 |
| Total hazardous wastes in liquid (Shenzhen Metro Line 4) | litres | 6.5 | 224 |
| Total hazardous wastes in liquid (Stockholm Metro) | litres | 145 | 224 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| General wastes from railway extension projects | tonnes | 89022 | 212 |
| Metals recycled (Melbourne's Metropolitan Rail Services) | tonnes | 53.6 | 224 |
| Metals recycled (Shenzhen Metro Line 4) | tonnes | 29.2 | 224 |
| Metals recycled (Stockholm Metro) | tonnes | 365 | 224 |
| Metals recycled (TfL Rail/Elizabeth Line) | tonnes | n/a | 224 |
| Metals recycled from railway operations | tonnes | 3247 | 212 |
| Stores and spares consumed (Hong Kong Transport Operations) | HK$ million | -538 | 211 |
| Total construction wastes recycled (2014 onward) | tonnes | 14030460 | 212 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Capacity km per route km (Average) | 248.21 | 250.08 | 252.25 | 255.92 | 253.94 | 232 | ||
| Capacity km per route km (Best Performance) | 523.98 | 529.83 | 514.57 | 469.91 | 515.68 | 232 | ||
| Capacity km per route km (MTR) | 469.97 | 481.41 | 495.94 | 496.91 | 515.68 | 232 | ||
| Electricity consumption per revenue car-km | kWh per revenue car-km | 4.79 | 212 | |||||
| Electricity consumption per revenue car-km - Heavy rail | kWh per revenue car-km | 4.78 | 212 | |||||
| Electricity consumption per revenue car-km - Light rail and bus | kWh per revenue car-km | 4.95 | 212 | |||||
| Energy and utilities (Hong Kong Transport Operations) | HK$ million | -1511 | 211 | |||||
| Heavy Rail electricity consumption (Share of total 76%) | MWh | 1486014 | 1487354 | 80 | ||||
| Light Rail and Bus electricity consumption (Share of total 3%) | MWh | 55094 | 55227 | 80 | ||||
| Number of new Euro V standard buses procured to replace old feeder bus fleet | buses | 68 | 106 | |||||
| Properties electricity consumption (Share of total 21%) | MWh | 413785 | 405840 | 80 | ||||
| Railway Operations electricity consumption | MWh | 1541108 | 1542581 | 80 | ||||
| Total electricity consumption | MWh | 450867 | 1948421 | 80, 199 | ||||
| Total electricity consumption (Shenzhen Metro Line 4) | MWh | 89879 | 88768 | 182 | ||||
| Total electricity consumption (TfL Rail/Elizabeth Line) | MWh | 43769 | 193 | |||||
| Total electricity consumption - Heavy rail (Melbourne's Metropolitan Rail Services) | MWh | 452093 | 224 | |||||
| Total electricity consumption - Heavy rail (Shenzhen Metro Line 4) | MWh | 88868 | 224 | |||||
| Total electricity consumption - Heavy rail (Stockholm Metro) | MWh | 188147 | 224 | |||||
| Total electricity consumption - Heavy rail (TfL Rail/Elizabeth Line) | MWh | 43769 | 224 | |||||
| Total electricity consumption, Stockholm Metro | MWh | 188147 | 159891 | 189 | ||||
| Total electricity purchased | MWh | 1542581 | 212 | |||||
| Total electricity purchased - Heavy rail | MWh | 1487354 | 212 | |||||
| Total electricity purchased - Light rail and bus | MWh | 55227 | 212 | |||||
| Total passenger trips | million | 233 | 199 | |||||
| Total passenger trips (Shenzhen Metro Line 4) | million | 199 | 182 | |||||
| Total passenger trips, Stockholm Metro | million | 349 | 189 | |||||
| Year-on-year decrease in electricity consumption (Shenzhen Metro Line 4) | % | -1.2 | 182 | |||||
| Year-on-year decrease in electricity consumption, Stockholm Metro | 15.0% | 189 | ||||||
| Year-on-year increase in electricity consumption | 0.3% | 199 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Total Water Consumption for MTM Operations | m3 | 171078 | 207249 | 202 |
| Total water consumption from railway operation (Melbourne's Metropolitan Rail Services) | m3 | 207249 | 224 | |
| Total water consumption from railway operation (Shenzhen Metro Line 4) | m3 | 195709 | 224 | |
| Total water consumption from station cooling towers (2016 onward) | m3 | 187952 | 212 | |
| Water consumption from managed and investment properties | m3 | 1124603 | 212 | |
| Water consumption from railway operations | m3 | 754541 | 212 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Electricity efficiency ratio of rail assets (Hong Kong) - Electricity consumption per revenue car km | kWh/car km | 4.78 | 80 |
| Stations: to maintain a cool, pleasant and comfortable environment generally at or below 27°C for platforms and 29°C for station concourses, except on very hot days | % | 99.9 | 218 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Total number of passenger trips (Melbourne's Metropolitan Rail Services) | million | 222 | 230 | 233 | 226 |
| Total number of passenger trips (Shenzhen Metro Line 4) | million | 169 | 189 | 199 | 226 |
| Total number of passenger trips (Stockholm Metro) | million | 330 | 338 | 226 | |
| Total number of passenger trips (TfL Rail/Elizabeth Line) | million | 349 | 226 | ||
| Total number of passenger trips (Weekday average) | million | 5.59 | 214 | ||
| Total number of passenger trips - Hong Kong passenger services | million | 1949 | 214 | ||
| Trains, except Light Rail: to maintain a cool, pleasant and comfortable train environment generally at or below 26°C | % | 99.9 | 218 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Annual review of climate change - risks assessment and continuous risk management action | Completed | 212 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2015/2016 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Average length of service for full-time employees in Hong Kong | years | 12.8 | 115 | |||||
| Average number of passengers - domestic and cross-boundary services (weekday average) | millions | 4.45 | 4.6 | 4.8 | 4.89 | 4.92 | 53 | |
| Full-time Employees | 1358 | 184 | ||||||
| Full-time employees in Corporate management and support departments (Hong Kong) | 192 | 114 | ||||||
| Full-time employees in Mainland of China and international businesses | 230 | 114 | ||||||
| Full-time employees in Operations (Hong Kong) | 11349 | 114 | ||||||
| Full-time employees in Projects (Hong Kong) | 1837 | 114 | ||||||
| Full-time employees in Property and other businesses (Hong Kong) | 2615 | 114 | ||||||
| Full-time employees in Station commercial businesses (Hong Kong) | 1416 | 114 | ||||||
| Full-time employees, female, 30-49 years | 933 | 115 | ||||||
| Full-time employees, female, 50 years & above | 2011 | 115 | ||||||
| Full-time employees, female, below 30 years | 687 | 115 | ||||||
| Full-time employees, female, total | 3631 | 115 | ||||||
| Full-time employees, male, 30-49 years | 4681 | 115 | ||||||
| Full-time employees, male, 50 years & above | 6665 | 115 | ||||||
| Full-time employees, male, below 30 years | 2682 | 115 | ||||||
| Full-time employees, male, total | 14008 | 115 | ||||||
| Full-time female employees (Hong Kong) | 3631 | 114 | ||||||
| Full-time female employees on continuous contracts (Hong Kong) | 2842 | 114 | ||||||
| Full-time female employees on renewable contracts (Hong Kong) | 48 | 114 | ||||||
| Full-time female employees on temporary contracts (Hong Kong) | 741 | 114 | ||||||
| Full-time male employees (Hong Kong) | 14008 | 114 | ||||||
| Full-time male employees on continuous contracts (Hong Kong) | 11266 | 114 | ||||||
| Full-time male employees on renewable contracts (Hong Kong) | 43 | 114 | ||||||
| Full-time male employees on temporary contracts (Hong Kong) | 2699 | 114 | ||||||
| Part-time female employees (Hong Kong) | 2094 | 114 | ||||||
| Part-time male employees (Hong Kong) | 916 | 114 | ||||||
| Passenger trips (weekday average) | million | 5.59 | 80 | |||||
| Percentage of females in trainee driver ranks (MTM) | % | 50.6 | 203 | |||||
| Percentage of full-time female employees (Hong Kong) | percent | 63.4% | 114 | |||||
| Percentage of full-time female employees on continuous contracts (Hong Kong) | percent | 78.3% | 114 | |||||
| Percentage of full-time female employees on renewable contracts (Hong Kong) | percent | 1.3% | 114 | |||||
| Percentage of full-time female employees on temporary contracts (Hong Kong) | percent | 20.4% | 114 | |||||
| Percentage of full-time male employees (Hong Kong) | percent | 93.9% | 114 | |||||
| Percentage of full-time male employees on continuous contracts (Hong Kong) | percent | 80.4% | 114 | |||||
| Percentage of full-time male employees on renewable contracts (Hong Kong) | percent | 0.3% | 114 | |||||
| Percentage of full-time male employees on temporary contracts (Hong Kong) | percent | 19.3% | 114 | |||||
| Percentage of part-time female employees (Hong Kong) | percent | 36.6% | 114 | |||||
| Percentage of part-time male employees (Hong Kong) | percent | 6.1% | 114 | |||||
| Percentage of workforce aged 50 and above | % | 0.4 | 182 | |||||
| Percentage of workforce aged below 30 years | % | 57.0 | 182 | |||||
| Percentage of workforce that are female | % | 28.2 | 182 | |||||
| Persons with disabilities employed | number | 300 | 214 | |||||
| Persons with disabilities employed (%) | % | 1.7 | 214 | |||||
| Share of franchised public transport in Hong Kong | % | 48.4 | 214 | |||||
| Staff costs and related expenses (Hong Kong Transport Operations) | HK$ million | -5191 | 211 | |||||
| Total assets | HK$ million | 257340 | 211 | |||||
| Total employees | number | 17639 | 214, 229 | |||||
| Total employees (Melbourne's Metropolitan Rail Services) | number | 5116 | 224 | |||||
| Total employees (Shenzhen Metro Line 4) | number | 1358 | 224 | |||||
| Total employees (Stockholm Metro) | number | 3160 | 224 | |||||
| Total employees (TfL Rail/Elizabeth Line) | number | 859 | 224 | |||||
| Total equity attributable to equity shareholders of the company | HK$ million | 149461 | 211 | |||||
| Total number of full-time and part-time employees (Hong Kong) | 20649 | 114 | ||||||
| Total number of full-time employees (Hong Kong) | 17127 | 17639 | 114 | |||||
| Total number of full-time employees (Hong Kong, excluding subsidiaries outside of Hong Kong) | 17639 | 114 | ||||||
| Total number of full-time female employees (Hong Kong) | 3631 | 114 | ||||||
| Total number of full-time male employees (Hong Kong) | 14008 | 114 | ||||||
| Total workforce (full-time) by age: Aged 30-below 50 | number | 165 | 229 | |||||
| Total workforce (full-time) by age: Aged 50 & above | number | 32 | 229 | |||||
| Total workforce (full-time) by age: Aged below 30 | number | 95 | 229 | |||||
| Total workforce (full-time) by gender: Female | number | 124 | 229 | |||||
| Total workforce (full-time) by gender: Male | number | 168 | 229 | |||||
| Total workforce - female | persons | 383 | 182 | |||||
| Total workforce - female 30-49 years | persons | 183 | 182 | |||||
| Total workforce - female below 30 years | persons | 200 | 182 | |||||
| Total workforce - male | persons | 975 | 182 | |||||
| Total workforce - male 30-49 years | persons | 396 | 182 | |||||
| Total workforce - male 50 and above | persons | 5 | 182 | |||||
| Total workforce - male below 30 years | persons | 574 | 182 | |||||
| Total workforce by age - Aged 30 - below 50 (Melbourne's Metropolitan Rail Services) | number | 2508 | 224 | |||||
| Total workforce by age - Aged 30 - below 50 (Shenzhen Metro Line 4) | number | 579 | 224 | |||||
| Total workforce by age - Aged 30 - below 50 (Stockholm Metro) | number | 1379 | 224 | |||||
| Total workforce by age - Aged 30-below 50 | number | 8676 | 214 | |||||
| Total workforce by age - Aged 50 & above | number | 5368 | 214 | |||||
| Total workforce by age - Aged 50 & above (Melbourne's Metropolitan Rail Services) | number | 1989 | 224 | |||||
| Total workforce by age - Aged 50 & above (Shenzhen Metro Line 4) | number | 5 | 224 | |||||
| Total workforce by age - Aged 50 & above (Stockholm Metro) | number | 1223 | 224 | |||||
| Total workforce by age - Aged below 30 | number | 3595 | 214 | |||||
| Total workforce by age - Aged below 30 (Melbourne's Metropolitan Rail Services) | number | 619 | 224 | |||||
| Total workforce by age - Aged below 30 (Shenzhen Metro Line 4) | number | 774 | 224 | |||||
| Total workforce by age - Aged below 30 (Stockholm Metro) | number | 558 | 224 | |||||
| Total workforce by employment type - Full time | number | 17639 | 214 | |||||
| Total workforce by employment type - Full time - Melbourne's Metropolitan Rail Services | number | 4431 | 225 | |||||
| Total workforce by employment type - Full time - Shenzhen Metro Line 4 | number | 1358 | 225 | |||||
| Total workforce by employment type - Full time - Stockholm Metro | number | 2252 | 225 | |||||
| Total workforce by employment type - Part time | number | 3010 | 214 | |||||
| Total workforce by employment type - Part time - Melbourne's Metropolitan Rail Services | number | 576 | 225 | |||||
| Total workforce by employment type - Part time - Stockholm Metro | number | 908 | 225 | |||||
| Total workforce by employment type: Full-time | number | 292 | 229 | |||||
| Total workforce by employment type: Part-time | number | 86 | 229 | |||||
| Total workforce by gender - Female | number | 3631 | 214 | |||||
| Total workforce by gender - Female (Melbourne's Metropolitan Rail Services) | number | 1104 | 224 | |||||
| Total workforce by gender - Female (Shenzhen Metro Line 4) | number | 383 | 224 | |||||
| Total workforce by gender - Female (Stockholm Metro) | number | 877 | 224 | |||||
| Total workforce by gender - Female (TfL Rail/Elizabeth Line) | number | 78 | 224 | |||||
| Total workforce by gender - Male | number | 14008 | 214 | |||||
| Total workforce by gender - Male (Melbourne's Metropolitan Rail Services) | number | 4012 | 224 | |||||
| Total workforce by gender - Male (Shenzhen Metro Line 4) | number | 975 | 224 | |||||
| Total workforce by gender - Male (Stockholm Metro) | number | 2283 | 224 | |||||
| Total workforce by gender - Male (TfL Rail/Elizabeth Line) | number | 209 | 224 | |||||
| Total workforce by gender - Unspecified (TfL Rail/Elizabeth Line) | number | 44 | 224 | |||||
| Vacant posts filled internally either by promotion or transfer | % | 48 | 49 | 59 | 59 | 67 | 215 | |
| Vacant posts filled internally either by promotion or transfer - Melbourne's Metropolitan Rail Services | % | 33.5 | 225 | |||||
| Vacant posts filled internally either by promotion or transfer - Shenzhen Metro Line 4 | % | 22.1 | 225 | |||||
| Vacant posts filled internally either by promotion or transfer - Stockholm Metro | % | 17 | 225 | |||||
| Women employees | % | 20.6 | 214 | |||||
| Women on the Board | % | 21 | 214 | |||||
| Workforce composition (Female, TfL Rail/Elizabeth Line) | employees | 78 | 193 | |||||
| Workforce composition (Male, TfL Rail/Elizabeth Line) | employees | 209 | 193 | |||||
| Workforce composition (Unspecified, TfL Rail/Elizabeth Line) | employees | 44 | 193 | |||||
| Workforce composition - percentage aged 50 and above | 38.9% | 199 | ||||||
| Workforce composition - percentage aged below 30 years | 12.1% | 199 | ||||||
| Workforce composition - percentage female | 21.6% | 199 | ||||||
| Workforce composition, female | persons | 877 | 189 | |||||
| Workforce composition, female, 30-49 years | persons | 372 | 189 | |||||
| Workforce composition, female, 50 and above | persons | 276 | 189 | |||||
| Workforce composition, female, below 30 years | persons | 229 | 189 | |||||
| Workforce composition, male | persons | 2283 | 189 | |||||
| Workforce composition, male, 30-49 years | persons | 1007 | 189 | |||||
| Workforce composition, male, 50 and above | persons | 947 | 189 | |||||
| Workforce composition, male, below 30 years | persons | 329 | 189 | |||||
| Workforce composition, percentage aged 50 and above | 38.7% | 189 | ||||||
| Workforce composition, percentage aged below 30 years | 17.7% | 189 | ||||||
| Workforce composition, percentage female | 27.8% | 189 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|
| New employee hires rate by age (Aged 30-below 50) | % | 5.2 | 215 | ||||
| New employee hires rate by age (Aged 50 & above) | % | 1.3 | 215 | ||||
| New employee hires rate by age (Aged below 30) | % | 35.4 | 215 | ||||
| New employee hires rate by gender (Female) | % | 14.3 | 215 | ||||
| New employee hires rate by gender (Male) | % | 9.1 | 215 | ||||
| Total voluntary staff turnover rate | % | 4.2 | 4.2 | 4.4 | 3.7 | 3.5 | 215 |
| Turnover | HK$ million | 45189 | 211 | ||||
| Voluntary Staff Turnover | 11.9% | 184 | |||||
| Voluntary staff turnover rate - Melbourne's Metropolitan Rail Services | % | 5.1 | 225 | ||||
| Voluntary staff turnover rate - Shenzhen Metro Line 4 | % | 11.9 | 225 | ||||
| Voluntary staff turnover rate - Stockholm Metro | % | 3.6 | 225 | ||||
| Voluntary staff turnover rate by age (Aged 30 - below 50) - Melbourne's Metropolitan Rail Services | % | 5.2 | 225 | ||||
| Voluntary staff turnover rate by age (Aged 30 - below 50) - Shenzhen Metro Line 4 | % | 5.4 | 225 | ||||
| Voluntary staff turnover rate by age (Aged 30 - below 50) - Stockholm Metro | % | 4.5 | 225 | ||||
| Voluntary staff turnover rate by age (Aged 30-below 50) | % | 3.3 | 3.5 | 215 | |||
| Voluntary staff turnover rate by age (Aged 50 & above) | % | 1.6 | 0.9 | 215 | |||
| Voluntary staff turnover rate by age (Aged 50 & above) - Melbourne's Metropolitan Rail Services | % | 5.1 | 225 | ||||
| Voluntary staff turnover rate by age (Aged 50 & above) - Stockholm Metro | % | 1.7 | 225 | ||||
| Voluntary staff turnover rate by age (Aged below 30) | % | 8.2 | 7.6 | 215 | |||
| Voluntary staff turnover rate by age (Aged below 30) - Melbourne's Metropolitan Rail Services | % | 4.9 | 225 | ||||
| Voluntary staff turnover rate by age (Aged below 30) - Shenzhen Metro Line 4 | % | 16.7 | 225 | ||||
| Voluntary staff turnover rate by age (Aged below 30) - Stockholm Metro | % | 8.5 | 225 | ||||
| Voluntary staff turnover rate by gender (Female) | % | 5.6 | 4.5 | 215 | |||
| Voluntary staff turnover rate by gender (Female) - Melbourne's Metropolitan Rail Services | % | 5.3 | 225 | ||||
| Voluntary staff turnover rate by gender (Female) - Shenzhen Metro Line 4 | % | 9.7 | 225 | ||||
| Voluntary staff turnover rate by gender (Female) - Stockholm Metro | % | 3.4 | 225 | ||||
| Voluntary staff turnover rate by gender (Male) | % | 3.2 | 3.2 | 215 | |||
| Voluntary staff turnover rate by gender (Male) - Melbourne's Metropolitan Rail Services | % | 5.1 | 225 | ||||
| Voluntary staff turnover rate by gender (Male) - Shenzhen Metro Line 4 | % | 12.6 | 225 | ||||
| Voluntary staff turnover rate by gender (Male) - Stockholm Metro | % | 4 | 225 | ||||
| Voluntary staff turnover rate in Hong Kong | 3.7% | 3.5% | 115 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Contractor Injuries (per 100000 man hours) | per 100000 man hours | 0.12 | 0.23 | 184 | |
| Contractor Safety - Fatality - Performance - TfL Rail/Elizabeth Line | number | n/a | 228 | ||
| Contractor Safety - Fatality - Target - TfL Rail/Elizabeth Line | number | n/a | 228 | ||
| Contractor Safety - Lost time injuries per 100000 man-hour - Performance - Melbourne's Metropolitan Rail Services | number | 0.38 | 0.22 | 0.08 | 228 |
| Contractor Safety - Lost time injuries per 100000 man-hour - Performance - Shenzhen Metro Line 4 | number | 0.07 | 0.12 | 0.23 | 228 |
| Contractor Safety - Lost time injuries per 100000 man-hour - Performance - TfL Rail/Elizabeth Line | number | n/a | 0.33 | 228 | |
| Contractor Safety - Lost time injuries per 100000 man-hour - Target - Melbourne's Metropolitan Rail Services | number | 0.4 | 0.4 | 0.4 | 228 |
| Contractor Safety - Lost time injuries per 100000 man-hour - Target - Shenzhen Metro Line 4 | number | 0.45 | 0.44 | 0.42 | 228 |
| Contractor Safety - Lost time injuries per 100000 man-hour - Target - TfL Rail/Elizabeth Line | number | n/a | n/a | 228 | |
| Contractor Safety Number of injuries per 100000 manhours Performance | number | 2.35 | 229 | ||
| Contractor Safety Number of injuries per 100000 manhours Target | number | 1.64 | 229 | ||
| Fatality Performance (Melbourne's Metropolitan Rail Services) | number | 5 | 227 | ||
| Incidence of legal non-compliance (health & safety cases, TfL Rail/Elizabeth Line) | NO | 193 | |||
| Incidence of legal non-compliance - health & safety cases | NO | 199 | |||
| Incidence of legal non-compliance - health & safety cases (Shenzhen Metro Line 4) | NO | 182 | |||
| Incidence of legal non-compliance, health & safety cases, Stockholm Metro | NO | 189 | |||
| No. of injuries per million passenger journeys Performance (Melbourne's Metropolitan Rail Services) | number | 1.01 | 227 | ||
| No. of injuries per million passenger journeys Performance (Shenzhen Metro Line 4) | number | 1.21 | 227 | ||
| No. of injuries per million passenger journeys Performance (Stockholm Metro) | number | 1.15 | 227 | ||
| No. of injuries per million passenger journeys Performance (TfL Rail/Elizabeth Line) | number | 2.75 | 227 | ||
| Number of customer/public fatalities - Bus | 1 | 44 | |||
| Number of customer/public fatalities - Heavy Rail | 1 | 44 | |||
| Number of customer/public fatalities - Light Rail | 1 | 1 | 44 | ||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Bus (Performance) | 6.29 | 44 | |||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Bus (Target) | 7.48 | 6.88 | 44 | ||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Heavy Rail (Performance) | 7.91 | 8.39 | 44 | ||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Heavy Rail (Target) | 9.72 | 9.48 | 44 | ||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Light Rail (Performance) | 14.76 | 14.55 | 44 | ||
| Number of injuries requiring hospitalisation per 100 million customer journeys - Light Rail (Target) | 12.67 | 13.66 | 44 | ||
| Staff Injuries (per 100000 man hours) | per 100000 man hours | 0.21 | 0.08 | 184 | |
| Staff Safety - Fatality - Performance - TfL Rail/Elizabeth Line | number | n/a | 228 | ||
| Staff Safety - Fatality - Target - TfL Rail/Elizabeth Line | number | n/a | 228 |
Lost days due to work injury.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Passenger Injuries (per million passenger journeys) | per million passenger journeys | 1.11 | 1.21 | 184 | |
| Staff Safety - Lost time injuries per 100000 man-hour - Performance - Melbourne's Metropolitan Rail Services | number | 0.61 | 0.52 | 0.35 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Performance - Shenzhen Metro Line 4 | number | 0.18 | 0.21 | 0.08 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Performance - Stockholm Metro | number | 0.46 | 0.32 | 0.29 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Performance - TfL Rail/Elizabeth Line | number | n/a | 0.86 | 228 | |
| Staff Safety - Lost time injuries per 100000 man-hour - Target - Melbourne's Metropolitan Rail Services | number | 0.6 | 0.5 | 0.5 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Target - Shenzhen Metro Line 4 | number | 0.27 | 0.26 | 0.25 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Target - Stockholm Metro | number | 0.63 | 0.6 | 0.6 | 228 |
| Staff Safety - Lost time injuries per 100000 man-hour - Target - TfL Rail/Elizabeth Line | number | n/a | 0.7 | 228 | |
| Staff Safety Number of injuries per 100000 manhours Performance | number | 0.99 | 229 | ||
| Staff Safety Number of injuries per 100000 manhours Target | number | 1.79 | 229 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Cable car system reliability | % | 99.87 | 229 |
| Cases involving health and safety | number | 2 | 216 |
| No. of injuries per million passenger journeys Target (Melbourne's Metropolitan Rail Services) | number | 2 | 227 |
| No. of injuries per million passenger journeys Target (Shenzhen Metro Line 4) | number | 1.47 | 227 |
| No. of injuries per million passenger journeys Target (Stockholm Metro) | number | 1.35 | 227 |
| No. of injuries per million passenger journeys Target (TfL Rail/Elizabeth Line) | number | 3.03 | 227 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Management training | man-day | 18484 | 216 | |
| Percentage of employee trained by management (Managers) - Shenzhen Metro Line 4 | % | 96.4 | 225 | |
| Percentage of employee trained by management (Managers) - Stockholm Metro | % | 84.8 | 225 | |
| Percentage of employee trained by management (Non-managers) - Shenzhen Metro Line 4 | % | 96.9 | 225 | |
| Percentage of employee trained by management (Non-managers) - Stockholm Metro | % | 54 | 225 | |
| Percentage of employees trained | % | 80.3 | 82.6 | 215 |
| Percentage of employees trained by gender (Female) | % | 90.6 | 88.1 | 215 |
| Percentage of employees trained by gender (Female) - Shenzhen Metro Line 4 | % | 96.9 | 225 | |
| Percentage of employees trained by gender (Female) - Stockholm Metro | % | 54.3 | 225 | |
| Percentage of employees trained by gender (Male) - Shenzhen Metro Line 4 | % | 96.9 | 225 | |
| Percentage of employees trained by gender (Male) - Stockholm Metro | % | 55.8 | 225 | |
| Percentage of employees trained by management (Managers) | % | 92.9 | 76.8 | 215 |
| Percentage of employees trained by management (Non-managers) | % | 88 | 88.3 | 215 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Operations training | man-day | 104196 | 216 | |
| Total staff training days | man-day | 122680 | 216 | |
| Training Days per Employee | days | 8.9 | 184 | |
| Training days per employee (overall) | days | 7.1 | 216 | |
| Training days per employee - Melbourne's Metropolitan Rail Services | days | 6.2 | 225 | |
| Training days per employee - Shenzhen Metro Line 4 | days | 8.9 | 225 | |
| Training days per employee - Stockholm Metro | days | 2.4 | 225 | |
| Training days per employee by gender (Female) | days | 5.2 | 216 | |
| Training days per employee by gender (Female) - Melbourne's Metropolitan Rail Services | days | 6.2 | 225 | |
| Training days per employee by gender (Female) - Shenzhen Metro Line 4 | days | 5.4 | 225 | |
| Training days per employee by gender (Female) - Stockholm Metro | days | 2.5 | 225 | |
| Training days per employee by gender (Male) | days | 7.5 | 216 | |
| Training days per employee by gender (Male) - Melbourne's Metropolitan Rail Services | days | 6.2 | 225 | |
| Training days per employee by gender (Male) - Shenzhen Metro Line 4 | days | 10.3 | 225 | |
| Training days per employee by gender (Male) - Stockholm Metro | days | 2.4 | 225 | |
| Training days per employee by management (Managers) | days | 2.3 | 216 | |
| Training days per employee by management (Non-managers) | days | 7.7 | 216 | |
| Training days per employee by management - Managers (Melbourne's Metropolitan Rail Services) | days | 2 | 226 | |
| Training days per employee by management - Managers (Shenzhen Metro Line 4) | days | 6.2 | 226 | |
| Training days per employee by management - Managers (TfL Rail/Elizabeth Line) | days | 3.2 | 226 | |
| Training days per employee by management - Non-managers (Melbourne's Metropolitan Rail Services) | days | 7.1 | 226 | |
| Training days per employee by management - Non-managers (Shenzhen Metro Line 4) | days | 9 | 226 | |
| Training days per employee by management - Non-managers (TfL Rail/Elizabeth Line) | days | 2.4 | 226 |
Number of suppliers by geographical region.
| Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|
| Average car occupancy – domestic and cross-boundary | 63 | 65 | 67 | 65 | 64 | 53 | |
| Loans, other obligations and bank overdrafts | HK$ million | 39939 | 211 | ||||
| Number of suppliers in Africa (TfL Rail/Elizabeth Line) | number | n/a | 227 | ||||
| Number of suppliers in Asia | number | 1792 | 218 | ||||
| Number of suppliers in Asia (Melbourne's Metropolitan Rail Services) | number | 1 | 227 | ||||
| Number of suppliers in Asia (Shenzhen Metro Line 4) | number | 547 | 227 | ||||
| Number of suppliers in Asia (Stockholm Metro) | number | 1 | 227 | ||||
| Number of suppliers in Asia (TfL Rail/Elizabeth Line) | number | n/a | 227 | ||||
| Number of suppliers in Europe | number | 143 | 218 | ||||
| Number of suppliers in Europe (Melbourne's Metropolitan Rail Services) | number | 12 | 227 | ||||
| Number of suppliers in Europe (Stockholm Metro) | number | 290 | 227 | ||||
| Number of suppliers in Europe (TfL Rail/Elizabeth Line) | number | n/a | 227 | ||||
| Number of suppliers in North America | number | 29 | 218 | ||||
| Number of suppliers in North America (Melbourne's Metropolitan Rail Services) | number | 4 | 227 | ||||
| Number of suppliers in North America (Stockholm Metro) | number | 1 | 227 | ||||
| Number of suppliers in North America (TfL Rail/Elizabeth Line) | number | n/a | 227 | ||||
| Number of suppliers in Oceania | number | 24 | 218 | ||||
| Number of suppliers in Oceania (Melbourne's Metropolitan Rail Services) | number | 990 | 227 | ||||
| Number of suppliers in Oceania (TfL Rail/Elizabeth Line) | number | n/a | 227 | ||||
| Number of suppliers in South America (TfL Rail/Elizabeth Line) | number | n/a | 227 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| % Passenger Journeys On Time (Average) | % | 95.7 | 95.6 | 95.5 | 96.1 | 96.7 | 232 | |
| % Passenger Journeys On Time (Best Performance) | % | 99.99 | 99.99 | 99.99 | 99.99 | 99.997 | 232 | |
| % Passenger Journeys On Time (MTR) | % | 99.9 | 99.9 | 99.9 | 99.8 | 99.9 | 232 | |
| Customer Safety Number of injuries per 100000 visits Performance | number | 0.12 | 229 | |||||
| Customer Safety Number of injuries per 100000 visits Target | number | 0.31 | 229 | |||||
| Net debt-to-equity ratio | % | 20.2 | 211 | |||||
| Profit for the year attributable to equity shareholders from underlying businesses before property developments [recurrent business] | HK$ million | 8916 | 211 | |||||
| Profit on property developments | HK$ million | 311 | 211 | |||||
| Reported net profit attributable to equitable shareholders | HK$ million | 10254 | 211 | |||||
| Return on average equity attributable to equity shareholders arising from underlying businesses | % | 5.9 | 211 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| % Train Trips On Time (Average) | % | 96.3 | 96.2 | 95.6 | 95.8 | 97 | 232 | |
| % Train Trips On Time (Best Performance) | % | 99.99 | 99.99 | 99.99 | 99.98 | 99.99 | 232 | |
| % Train Trips On Time (MTR) | % | 99.9 | 99.9 | 99.9 | 99.9 | 99.9 | 232 | |
| EBITDA margin (excluding railway subsidiaries outside of Hong Kong) | % | 53.9 | 211 | |||||
| EBITDA margin (including railway subsidiaries outside of Hong Kong) | % | 38.3 | 211 | |||||
| Northwest transit service area bus service - Service Delivery | % | 99.7 | 218 | |||||
| Total number of passengers – domestic and cross-boundary | millions | 1541 | 1586 | 1661 | 1692 | 1700 | 53 | |
| Train punctuality (Melbourne's Metropolitan Rail Services) | % | 92.81 | 92.51 | 91.99 | 226 | |||
| Train punctuality (Shenzhen Metro Line 4) | % | 99.86 | 99.91 | 99.95 | 226 | |||
| Train punctuality (Stockholm Metro) | % | 96.1 | 97.7 | 97.7 | 191, 226 | |||
| Train punctuality (TfL Rail/Elizabeth Line) | % | 97.7 | 94.1 | 226 | ||||
| Train reliability (Melbourne's Metropolitan Rail Services) | revenue car-km/incident | 63372 | 69738 | 27688 | 226 | |||
| Train reliability (Shenzhen Metro Line 4) | revenue car-km/incident | 15852883 | 19565412 | 4986119 | 226 | |||
| Train reliability (Stockholm Metro) | revenue car-km/incident | 50783 | 52562 | 51939 | 191, 226 | |||
| Train reliability (TfL Rail/Elizabeth Line) | revenue car-km/incident | 51939 | 226 | |||||
| Train service delivery (Melbourne's Metropolitan Rail Services) | % | 98.83 | 98.75 | 98.61 | 226 | |||
| Train service delivery (Shenzhen Metro Line 4) | % | 99.95 | 99.95 | 99.96 | 226 | |||
| Train service delivery (Stockholm Metro) | % | 99 | 99.4 | 99.4 | 191, 226 | |||
| Train service delivery (TfL Rail/Elizabeth Line) | % | 99.4 | 96.9 | 226 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Passenger Journeys on time (Stockholm Metro) | Not available | 191 | |||
| Passenger journeys on time (Melbourne's Metropolitan Rail Services) | % | 91.4 | 226 | ||
| Passenger journeys on time (Shenzhen Metro Line 4) | % | 99.99 | 99.99 | 99.99 | 226 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Hong Kong profits tax paid | HK$ million | -2271 | 211 |
| Incidence of legal non-compliance (corruption cases, TfL Rail/Elizabeth Line) | NO | 193 | |
| Incidence of legal non-compliance - corruption cases | NO | 199 | |
| Incidence of legal non-compliance - corruption cases (Shenzhen Metro Line 4) | NO | 182 | |
| Incidence of legal non-compliance, corruption cases, Stockholm Metro | NO | 189 | |
| Interest cover | times | 12.7 | 211 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Employee fundraising | HK$ '000 | 362 | 216 |
| Mainland of China and overseas tax paid | HK$ million | -355 | 211 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Cash donations | HK$ '000 | 13500 | 216 | ||
| Cash donations (Melbourne's Metropolitan Rail Services) | HK$ '000 | 526415 | 184190 | 61972 | 226 |
| Cash donations (Stockholm Metro) | HK$ '000 | 150 | 115 | 226 | |
| Cash donations (TfL Rail/Elizabeth Line) | HK$ '000 | 116 | 226 | ||
| Charitable contributions | HKD | 61972 | 199 | ||
| Charitable contributions, Stockholm Metro | HKD | 116000 | 189 | ||
| Employee volunteering (number of participating headcounts) | number | 6292 | 216 | ||
| Employee volunteering (number of projects) | number | 263 | 216 | ||
| Gifts in kind | HK$ '000 | 22000 | 216 | ||
| Maintenance and related works (Hong Kong Transport Operations) | HK$ million | -1379 | 211 | ||
| Total EBITDA | HK$ million | 17313 | 211 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 51752 | 48141 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 1258826 | 1263952 |
| Total GHG Emissions | tCO2e | 1343723 | 1355381 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 33145 | 43288 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | litres | 96599 |
| Total Hazardous Waste | tonnes | 186 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Non-Hazardous Waste (Construction Waste) | tonnes | 89022 |
| Non-Hazardous Waste Recycled | tonnes | 14030460 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Grid Electricity Consumption | MWh | 1542581 | |
| Purchased Electricity | MWh | 188147 | 88868 |
| Purchased Electricity Intensity (By Unit Product) | kWh per revenue car-km | 4.79 | |
| Total Energy Consumption | MWh | 1542581 | |
| Total Indirect Energy Consumption | MWh | 1542581 | |
| Total Purchased Energy | MWh | 1542581 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Water Consumption | m3 | 171078 | 207249 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Employees Aged 30-50 | number | 8676 |
| Number of Employees Aged 30-50 (Female) | number | 933 |
| Number of Employees Aged 30-50 (Male) | number | 4681 |
| Number of Employees Aged Above 50 | number | 5368 |
| Number of Employees Aged Above 50 (Female) | number | 2011 |
| Number of Employees Aged Above 50 (Male) | number | 6665 |
| Number of Employees Aged Below 30 | number | 3595 |
| Number of Employees Aged Below 30 (Female) | number | 687 |
| Number of Employees Aged Below 30 (Male) | number | 2682 |
| Number of Employees in Hong Kong | number | 17639 |
| Number of Employees in Hong Kong (Female) | number | 3631 |
| Number of Employees in Hong Kong (Male) | number | 14008 |
| Number of Employees in Mainland China | number | 1358 |
| Number of Female Employees | number | 3631 |
| Number of Full-time Employees | number | 17639 |
| Number of Full-time Employees (Female) | number | 3631 |
| Number of Full-time Employees (Male) | number | 14008 |
| Number of Male Employees | number | 14008 |
| Number of Part-time Employees | number | 3010 |
| Number of Total Employees | number | 17639 |
| Percentage of Employees Aged 30-50 | percent | 49.2 |
| Percentage of Employees Aged Above 50 | percent | 30.4 |
| Percentage of Employees Aged Below 30 | percent | 20.4 |
| Percentage of Female Employees | percent | 20.6 |
| Percentage of Full-time Employees | percent | 85.4 |
| Percentage of Male Employees | percent | 79.5 |
| Percentage of Part-time Employees | percent | 14.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.3 | 3.5 | |||
| Turnover Rate of Employees Aged Above 50 | % | 1.6 | 0.9 | |||
| Turnover Rate of Employees Aged Below 30 | % | 8.2 | 7.6 | |||
| Turnover Rate of Employees in Hong Kong | % | 3.7 | 3.5 | |||
| Turnover Rate of Female Employees | % | 5.6 | 4.5 | |||
| Turnover Rate of Male Employees | % | 3.2 | 3.2 | |||
| Turnover Rate of Total Employees | % | 4.2 | 4.2 | 4.4 | 3.7 | 3.5 |
Lost days due to work injury.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | per 100000 man-hours | 0.46 | 0.32 | 0.29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Percentage of Employees Trained | % | 80.3 | 82.6 |
| Percentage of Trained Female Employees | % | 90.6 | 88.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Average Training Hours (Female) | hours | 5.2 |
| Average Training Hours (General Staff) | hours | 7.7 |
| Average Training Hours (Male) | hours | 7.5 |
| Average Training Hours (Senior Management) | hours | 2.3 |
| Average Training Hours per Employee | hours | 8.9 |
| Total Training Hours | hours | 122680 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Suppliers in Asia (Excluding China) | number | 1792 |
| Number of Suppliers in Europe | number | 143 |
| Number of Suppliers in North America | number | 29 |
| Number of Suppliers in Oceania | number | 24 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | number | 6292 | ||
| Number of Volunteer Activities Sessions | number | 263 | ||
| Total Cash Donations | HK$ '000 | 526415 | 184190 | 13500 |
| Total In-kind Donations | HK$ '000 | 22000 |