2016 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Carbon Emission | tonnes | 4060 | 32 | |
| Direct emissions (Scope 1) | tonnes | 280 | 277 | 47 |
| Greenhouse Gas emissions intensity by number of employees | tonnes/person | 5 | 4.7 | 47 |
| Indirect emissions (Scope 2) | tonnes | 62455 | 58532 | 47 |
| Other indirect emissions (Scope 3) | tonnes | 116 | 120 | 47 |
| Total Greenhouse Gas GHG emissions | tonnes | 62852 | 58929 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Paper purchases | kg | 509575 | 492900 | 47 |
| Paper purchases intensity by number of employees | kg/person | 41 | 39 | 47 |
| Recycled materials | tonnes | 350000 | 35 | |
| Recycled red packets | million pieces | 8.8 | 35 | |
| Weight of recycled red packets | tonnes | 27 | 35 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Annual waste reduction | million tonnes | 1.1 | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Energy intensity by number of employees | GJ/person | 25 | 25 | 47 |
| Total consumption of towngas | GJ, unit | 50357 | 2155 | 47 |
| Total electricity consumption | GJ, kWh | 86314433 | 86778942 | 47 |
| Total fuel consumption for vehicles | GJ, L | 56696 | 60142 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Total water consumption | cubic metres | 201155 | 197686 | 47 |
| Water Consumption | m3 | 3569 | 32 | |
| Water consumption intensity by number of employees | cubic metres/person | 16 | 15.8 | 47 |
| Water consumption reduction at properties | m3 | 3469 | 32 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Annual electricity usage reduction | gigawatt hour | 223 | 35 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Annual water usage reduction | million tonnes | 21.7 | 35 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| A4 Paper Used | 3.33 million sheets less | 32 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Departmental/Division heads or above (female) | employees | 197 | 44 |
| Departmental/Division heads or above (male) | employees | 347 | 44 |
| Departmental/Division heads or above (percentage) | 4.24% | 44 | |
| Departmental/Division heads or above (total) | employees | 544 | 44 |
| Full-time employees | employees | 12507 | 44 |
| Full-time employees (female) | employees | 7136 | 44 |
| Full-time employees (male) | employees | 5371 | 44 |
| General employees (female) | employees | 4758 | 44 |
| General employees (male) | employees | 2550 | 44 |
| General employees (percentage) | 56.93% | 44 | |
| General employees (total) | employees | 7308 | 44 |
| Middle management (female) | employees | 2398 | 44 |
| Middle management (male) | employees | 2586 | 44 |
| Middle management (percentage) | 38.83% | 44 | |
| Middle management (total) | employees | 4984 | 44 |
| Non-full-time employees | employees | 329 | 44 |
| Non-full-time employees (female) | employees | 217 | 44 |
| Non-full-time employees (male) | employees | 112 | 44 |
| Total workforce | employees | 12836 | 44 |
| Total workforce (female) | employees | 7353 | 44 |
| Total workforce (male) | employees | 5483 | 44 |
| Total workforce aged 18-30 | employees | 3480 | 44 |
| Total workforce aged 18-30 (percentage) | 27.11% | 44 | |
| Total workforce aged 31-40 | employees | 3364 | 44 |
| Total workforce aged 31-40 (percentage) | 26.21% | 44 | |
| Total workforce aged 41-50 | employees | 3754 | 44 |
| Total workforce aged 41-50 (percentage) | 29.25% | 44 | |
| Total workforce aged 50 or above | employees | 2238 | 44 |
| Total workforce aged 50 or above (percentage) | 17.43% | 44 | |
| Total workforce in Hong Kong | employees | 11971 | 44 |
| Total workforce in Hong Kong (percentage) | 93.25% | 44 | |
| Total workforce in Others (location) | employees | 388 | 44 |
| Total workforce in Others (location) (percentage) | 3.03% | 44 | |
| Total workforce in The Mainland of China | employees | 477 | 44 |
| Total workforce in The Mainland of China (percentage) | 3.72% | 44 |
Number of suppliers by geographical region.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Total assets at year-end | HK$ million | 2382815 | 2327781 | 46 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Deposits from customers at year-end | HK$ million | 1373311 | 1507311 | 46 |
| Earnings per share Profit for the year | 2.552 | 5.2496 | 46 | |
| Profit attributable to the equity holders of the Company | HK$ million | 26982 | 55503 | 46 |
| Return on average shareholders’ equity (%) | % | 14.45 | 26.47 | 46 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Customers opting for e-statement service | 850000 | 34 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Percentage of customers opting for e-statement service | 20.3% | 34 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 280 | 277 |
| Indirect Energy Emissions (Scope 2) | tonnes | 62455 | 58532 |
| Total GHG Emissions | tonnes | 62852 | 58929 |
| Total GHG Emissions Intensity (By Employee) | tonnes/person | 5 | 4.7 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 116 | 120 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | 9470 | |
| Non-Hazardous Waste Recycled | tonnes | 350000 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year | million tonnes | 1.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | GJ/person | 25 | 25 |
| Natural Gas Consumption | GJ | 2417 | 2155 |
| Purchased Electricity | GJ | 310732 | 312404 |
| Total Direct Energy Consumption | GJ | 4347 | 4194 |
| Total Electricity Consumption | GJ | 310732 | 312404 |
| Total Energy Consumption | GJ | 315079 | 316598 |
| Total Indirect Energy Consumption | GJ | 310732 | 312404 |
| Total Non-Renewable Fuel Consumption | GJ | 1930 | 2039 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Water Consumption | cubic metres | 201155 | 197686 |
| Water Consumption Intensity (By Revenue) | cubic metres/person | 16 | 15.8 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | gigawatt hour | 223 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | million tonnes | 21.7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Packaging Material Consumption (Paper) | million sheets | -3.33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 7118 |
| Number of Employees Aged Above 50 | employees | 2238 |
| Number of Employees Aged Below 30 | employees | 3480 |
| Number of Employees in Hong Kong | employees | 11971 |
| Number of Employees in Mainland China | employees | 477 |
| Number of Employees in Overseas | employees | 388 |
| Number of Female Employees | employees | 7353 |
| Number of Full-time Employees | employees | 12507 |
| Number of Full-time Employees (Female) | employees | 7136 |
| Number of Full-time Employees (Male) | employees | 5371 |
| Number of General Employees | employees | 7308 |
| Number of General Employees (Female) | employees | 4758 |
| Number of General Employees (Male) | employees | 2550 |
| Number of Male Employees | employees | 5483 |
| Number of Middle Management Employees | employees | 4984 |
| Number of Middle Management Employees (Female) | employees | 2398 |
| Number of Middle Management Employees (Male) | employees | 2586 |
| Number of New Employees | employees | 2602 |
| Number of Part-time Employees | employees | 329 |
| Number of Part-time Employees (Female) | employees | 217 |
| Number of Part-time Employees (Male) | employees | 112 |
| Number of Senior Management Employees | employees | 544 |
| Number of Total Employees | employees | 12836 |
| Percentage of Employees Aged 30-50 | % | 55.46 |
| Percentage of Employees Aged Above 50 | % | 17.43 |
| Percentage of Employees Aged Below 30 | % | 27.11 |
| Percentage of Employees in Hong Kong | % | 93.25 |
| Percentage of Employees in Mainland China | % | 3.72 |
| Percentage of Employees in Overseas | % | 3.03 |
| Percentage of Full-time Employees | % | 97.43 |
| Percentage of General Employees | % | 56.93 |
| Percentage of Middle Management Employees | % | 38.83 |
| Percentage of Part-time Employees | % | 2.56 |
| Percentage of Senior Management Employees | % | 4.24 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Hong Kong | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Employees in Overseas | % |
| Turnover Rate of Total Employees | % |
Lost days due to work injury.
| Standard Indicator | Unit |
|---|---|
| Rate of Work-related Injuries | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Employees) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total In-kind Donations | computers and electronic accessories |