Corporate Responsibility and Sustainability Report 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Emission of ozone depleters | kg CFC-11e | 298.3 | 5.71 | 7.15 | 8.2 | 7.99 | 26.3 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Carbon intensity | kg CO2e per m2 | 258 | 174 | 178 | 126 | 128 | 129 | 47 |
Greenhouse gas emissions | 000 tCO₂e | 107 | 103 | 45 | ||||
Greenhouse gas emissions (Scope 1 emissions) | '000 tCO2e | 117 | 109 | 116 | 87 | 86 | 85 | 47 |
Greenhouse gas emissions (Scope 2 emissions) | '000 tCO2e | 100 | 107 | 107 | 101 | 101 | 103 | 47 |
Greenhouse gas emissions (Total) | '000 tCO2e | 217 | 216 | 223 | 188 | 187 | 188 | 47 |
Group carbon intensity | kg CO₂e per m² | 164 | 158 | 45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Waste generated | tonnes | 5946 | 7101 | 6221 | 7746 | 7746 | 45, 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Waste recycled | tonnes | 2502 | 2819 | 3118 | 3270 | 3146 | 45, 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Direct energy use | TJ | 1143 | 1141 | 1142 | 1049 | 1058 | 1057 | 47 |
Energy intensity | GJ per m2, MJ per m² | 2.05 | 1.74 | 1.74 | 1.6 | 1369 | 1329 | 45, 47 |
Indirect energy use | TJ | 910 | 842 | 872 | 915 | 918 | 921 | 47 |
Total energy use | 000 GJ, TJ | 2053 | 1983 | 2014 | 1964 | 892 | 866 | 45, 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Direct water consumption | 000 m³ | 1899 | 1776 | 45 | ||||
Water consumption | '000 m3 | 4921 | 4411 | 4846 | 4537 | 4586 | 4682 | 47 |
Water intensity (Commercial Properties, Clubs & Services Division) | litres per m², m3 per m2 | 1.38 | 1.41 | 1.62 | 1.67 | 1.68 | 45, 47 | |
Water intensity (Hotels Division) | litres per guest night | 1921 | 1795 | 1880 | 1434 | 1468 | 1154 | 45, 47 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Capital expenditure | HK$m | 1379 | 2479 | 45 |
Energy saved through reduction initiatives | GJ | 6644 | 4522 | 45 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Water recycled and other water sources | '000 m3, 000 m³ | 126 | 124 | 137 | 137 | 128 | 45, 47 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Employee wage and benefits | HK$m | 2063 | 2108 | 45 |
Employees under Collective Bargaining | % | 20.3 | 46 | |
Headcount | 8447 | 7985 | 45 | |
Headcount by Gender (% Female) | % | 42.8 | 42.6 | 45 |
Headcount by Gender - Female | 4928 | 46 | ||
Headcount by Gender - Male | 3017 | 46 | ||
Headcount by Geographical Locations - Asia | 5076 | 46 | ||
Headcount by Geographical Locations - Non-Asia | 2875 | 46 | ||
Headcount by Management Role - Management | % | 7.7 | 46 | |
Headcount by Management Role - Non-management | % | 92.3 | 46 | |
New Hires - Total | 1486 | 46 | ||
New Hires by Gender - Female | 809 | 46 | ||
New Hires by Gender - Male | 677 | 46 | ||
New Hires by Geographical Locations - Asia | 897 | 46 | ||
New Hires by Geographical Locations - Non-Asia | 589 | 46 | ||
Permanent & Casual Employees - Commercial Properties, Clubs & Services | 1531 | 46 | ||
Permanent & Casual Employees - Hotels | 6121 | 46 | ||
Permanent & Casual Employees - Total | 7652 | 46 | ||
Permanent or Fixed Term Contract Employees - Commercial Properties, Clubs & Services | 1468 | 46 | ||
Permanent or Fixed Term Contract Employees - Hotels | 5803 | 46 | ||
Permanent or Fixed Term Contract Employees - Total | 7271 | 46 | ||
Took Parental Leave | 196 | 46 | ||
Total Headcount - Commercial Properties, Clubs & Services | 1554 | 46 | ||
Total Headcount - Hotels | 6391 | 46 | ||
Total Headcount - Total | 7945 | 46 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
New Hires by Age Group - 30 to 50 years old | 589 | 46 | ||
New Hires by Age Group - Over 50 years old | 108 | 46 | ||
New Hires by Age Group - Under 30 years old | 789 | 46 | ||
Retention Rate | % | 88 | 46 | |
Return to Work Rate | % | 91 | 46 | |
Returned and Still Employed After 12 Months | 156 | 46 | ||
Returned to Work After Taking Parental Leave | 178 | 46 | ||
Total Staff Turnover Rate | % | 20.4 | 46 | |
Total Staff Turnover Rate by Age Group - 30 to 50 years old | % | 17.7 | 46 | |
Total Staff Turnover Rate by Age Group - Over 50 years old | % | 14.5 | 46 | |
Total Staff Turnover Rate by Age Group - Under 30 years old | % | 31.4 | 46 | |
Total Staff Turnover Rate by Gender - Female | % | 19.8 | 46 | |
Total Staff Turnover Rate by Gender - Male | % | 21.5 | 46 | |
Total Staff Turnover Rate by Geographical Locations - Asia | % | 20.4 | 46 | |
Total Staff Turnover Rate by Geographical Locations - Non-Asia | % | 20.4 | 46 | |
Turnover | % | 22.6 | 22 | 45 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Safety injury rate | reported incidents per 200000 hours | 7.9 | 8.3 | 45 |
Total Injury Rate | 8.3 | 46 | ||
Total Injury Rate by Gender - Female | 8.3 | 46 | ||
Total Injury Rate by Gender - Male | 8.4 | 46 | ||
Total Injury Rate by Geographical Locations - Asia | 8.4 | 46 | ||
Total Injury Rate by Geographical Locations - Non-Asia | 8.3 | 46 |
Lost days due to work injury.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Absentee rate | % | 2 | 1.9 | 45 |
Lost day rate | reported days per 200000 hours | 57 | 45.6 | 45 |
Total Absentee Rate | % | 1.9 | 46 | |
Total Absentee Rate by Gender - Female | % | 2.4 | 46 | |
Total Absentee Rate by Gender - Male | % | 1.5 | 46 | |
Total Absentee Rate by Geographical Locations - Asia | % | 1.7 | 46 | |
Total Absentee Rate by Geographical Locations - Non-Asia | % | 2.3 | 46 | |
Total Lost Day Rate | 45.7 | 46 | ||
Total Lost Day Rate by Gender - Female | 45.7 | 46 | ||
Total Lost Day Rate by Gender - Male | 45.7 | 46 | ||
Total Lost Day Rate by Geographical Locations - Asia | 43 | 46 | ||
Total Lost Day Rate by Geographical Locations - Non-Asia | 50 | 46 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Health and safety training | 000 hours | 32 | 26 | 45 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Average training spend | HK$ | 3048 | 3205 | 45 |
Average training spend (HK$) | HK$ | 872 | 46 | |
Employee training (000 hours) | 000 hours | 97 | 46 | |
Health and Safety Training (000 hours) | 000 hours | 8.3 | 46 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Total number of guest nights | 000 | 1256 | 1262 | 45 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2015 | 2016 | Report Pages |
---|---|---|---|---|
Payments to providers of capital | HK$m | 217 | 239 | 45 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Employee volunteers | 584 | 501 | 929 | 1207 | 1368 | 1246 | 45, 47 | |
Management from Local Community | % | 63.7 | 46 | |||||
Tax payments to governments | HK$m | 480 | 410 | 45 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Community Outreach Service hours | hours | 13160 | 15394 | 45 | ||||
Community outreach (Service hours) | hours | 7332 | 6248 | 9380 | 11705 | 15394 | 15994 | 47 |
Donations by employees and customers | HK$ '000 | 1537 | 1493 | 1510 | 1973 | 2443 | 2168 | 47 |
Monetary Donations | HK$ '000 | 6273 | 4232 | 45 | ||||
Monetary donations | HK$ '000 | 2843 | 2600 | 4197 | 5726 | 4032 | 3193 | 47 |
Operating costs | HK$m | 2142 | 2134 | 45 | ||||
Revenue (incl. interest income) | HK$m | 5797 | 5668 | 45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | 000 tCO2e | 117 | 109 | 116 | 87 | 86 | 85 |
Indirect Energy Emissions (Scope 2) | 000 tCO2e | 100 | 107 | 107 | 101 | 101 | 103 |
Total GHG Emissions | 000 tCO2e | 217 | 216 | 223 | 188 | 187 | 188 |
Total GHG Emissions Intensity (By Area) | kg CO2e per m2 | 258 | 174 | 178 | 126 | 128 | 129 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Total Hazardous Waste | tonnes | 5946 | 7101 | 6221 | 7832 | 7746 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|---|
Energy Consumption Intensity (By Area) | GJ per m2 | 2.05 | 1.74 | 1.74 | 1.6 | 1.61 | 1.61 |
Total Direct Energy Consumption | TJ | 1143 | 1141 | 1142 | 1049 | 1058 | 1057 |
Total Energy Consumption | TJ | 2053 | 1983 | 2014 | 1964 | 1976 | 1978 |
Total Indirect Energy Consumption | TJ | 910 | 842 | 872 | 915 | 918 | 921 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|---|
Water Consumption | 000 m3 | 4921 | 4411 | 4846 | 4537 | 4586 | 4682 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Investment in Energy-saving and Emission-reduction Technology Transformation | HK$m | 1379 | 2479 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|
Water Consumption Reduction Compared to Last Year | 000 m3 | 2 | -13 | -5 | 481 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Number of Employees in Asia | 5076 | ||
Number of Employees in Overseas | 2875 | ||
Number of Female Employees | 4928 | ||
Number of Male Employees | 3017 | ||
Number of New Employees | 1486 | ||
Number of New Employees (Female) | 809 | ||
Number of New Employees (Male) | 677 | ||
Number of Total Employees | 8447 | 7985 | |
Percentage of Female Employees | % | 42.8 | 42.6 |
Percentage of General Employees | % | 92.3 | |
Percentage of Senior Management Employees | % | 7.7 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Employees still Employed 12 Months after Return to Work | 156 | ||
Turnover Rate of Employees Aged 30-50 | % | 17.7 | |
Turnover Rate of Employees Aged Above 50 | % | 14.5 | |
Turnover Rate of Employees Aged Below 30 | % | 31.4 | |
Turnover Rate of Employees in Asia | % | 20.4 | |
Turnover Rate of Employees in Overseas | % | 20.4 | |
Turnover Rate of Female Employees | % | 19.8 | |
Turnover Rate of Male Employees | % | 21.5 | |
Turnover Rate of Total Employees | % | 22.6 | 20.4 |
Lost days due to work injury.
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Lost Time Injury Frequency Rate (LTIFR/LTIR) | reported days per 200000 hours | 57 | 45.6 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Total Cost of Training | 000 hours | 32 | 26 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2016 |
---|---|---|
Total Training Hours | hours | 97000 |
Training Hours of ESG | hours | 8300 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2006-2008 | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|---|
Total Cash Donations | HK$ '000 | 2843 | 2600 | 4197 | 5726 | 6273 | 4232 |
Total Public Welfare Donations | HK$ '000 | 1537 | 1493 | 1510 | 1973 | 2443 | 2168 |
Total Volunteer Service Hours | hours | 7332 | 6248 | 9380 | 11705 | 15394 | 15994 |