Corporate Responsibility and Sustainability Report 2016

Year: 2016
Published: 2017-03-31
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Emission of ozone depleters kg CFC-11e 298.3 5.71 7.15 8.2 7.99 26.3 47

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Carbon intensity kg CO2e per m2 258 174 178 126 128 129 47
Greenhouse gas emissions 000 tCO₂e 107 103 45
Greenhouse gas emissions (Scope 1 emissions) '000 tCO2e 117 109 116 87 86 85 47
Greenhouse gas emissions (Scope 2 emissions) '000 tCO2e 100 107 107 101 101 103 47
Greenhouse gas emissions (Total) '000 tCO2e 217 216 223 188 187 188 47
Group carbon intensity kg CO₂e per m² 164 158 45

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Waste generated tonnes 5946 7101 6221 7746 7746 45, 47

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Waste recycled tonnes 2502 2819 3118 3270 3146 45, 47

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Direct energy use TJ 1143 1141 1142 1049 1058 1057 47
Energy intensity GJ per m2, MJ per m² 2.05 1.74 1.74 1.6 1369 1329 45, 47
Indirect energy use TJ 910 842 872 915 918 921 47
Total energy use 000 GJ, TJ 2053 1983 2014 1964 892 866 45, 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Direct water consumption 000 m³ 1899 1776 45
Water consumption '000 m3 4921 4411 4846 4537 4586 4682 47
Water intensity (Commercial Properties, Clubs & Services Division) litres per m², m3 per m2 1.38 1.41 1.62 1.67 1.68 45, 47
Water intensity (Hotels Division) litres per guest night 1921 1795 1880 1434 1468 1154 45, 47

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2015 2016 Report Pages
Capital expenditure HK$m 1379 2479 45
Energy saved through reduction initiatives GJ 6644 4522 45

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Water recycled and other water sources '000 m3, 000 m³ 126 124 137 137 128 45, 47

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2015 2016 Report Pages
Employee wage and benefits HK$m 2063 2108 45
Employees under Collective Bargaining % 20.3 46
Headcount 8447 7985 45
Headcount by Gender (% Female) % 42.8 42.6 45
Headcount by Gender - Female 4928 46
Headcount by Gender - Male 3017 46
Headcount by Geographical Locations - Asia 5076 46
Headcount by Geographical Locations - Non-Asia 2875 46
Headcount by Management Role - Management % 7.7 46
Headcount by Management Role - Non-management % 92.3 46
New Hires - Total 1486 46
New Hires by Gender - Female 809 46
New Hires by Gender - Male 677 46
New Hires by Geographical Locations - Asia 897 46
New Hires by Geographical Locations - Non-Asia 589 46
Permanent & Casual Employees - Commercial Properties, Clubs & Services 1531 46
Permanent & Casual Employees - Hotels 6121 46
Permanent & Casual Employees - Total 7652 46
Permanent or Fixed Term Contract Employees - Commercial Properties, Clubs & Services 1468 46
Permanent or Fixed Term Contract Employees - Hotels 5803 46
Permanent or Fixed Term Contract Employees - Total 7271 46
Took Parental Leave 196 46
Total Headcount - Commercial Properties, Clubs & Services 1554 46
Total Headcount - Hotels 6391 46
Total Headcount - Total 7945 46

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2015 2016 Report Pages
New Hires by Age Group - 30 to 50 years old 589 46
New Hires by Age Group - Over 50 years old 108 46
New Hires by Age Group - Under 30 years old 789 46
Retention Rate % 88 46
Return to Work Rate % 91 46
Returned and Still Employed After 12 Months 156 46
Returned to Work After Taking Parental Leave 178 46
Total Staff Turnover Rate % 20.4 46
Total Staff Turnover Rate by Age Group - 30 to 50 years old % 17.7 46
Total Staff Turnover Rate by Age Group - Over 50 years old % 14.5 46
Total Staff Turnover Rate by Age Group - Under 30 years old % 31.4 46
Total Staff Turnover Rate by Gender - Female % 19.8 46
Total Staff Turnover Rate by Gender - Male % 21.5 46
Total Staff Turnover Rate by Geographical Locations - Asia % 20.4 46
Total Staff Turnover Rate by Geographical Locations - Non-Asia % 20.4 46
Turnover % 22.6 22 45

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2015 2016 Report Pages
Safety injury rate reported incidents per 200000 hours 7.9 8.3 45
Total Injury Rate 8.3 46
Total Injury Rate by Gender - Female 8.3 46
Total Injury Rate by Gender - Male 8.4 46
Total Injury Rate by Geographical Locations - Asia 8.4 46
Total Injury Rate by Geographical Locations - Non-Asia 8.3 46

Lost days due to work injury.

Indicator Unit 2015 2016 Report Pages
Absentee rate % 2 1.9 45
Lost day rate reported days per 200000 hours 57 45.6 45
Total Absentee Rate % 1.9 46
Total Absentee Rate by Gender - Female % 2.4 46
Total Absentee Rate by Gender - Male % 1.5 46
Total Absentee Rate by Geographical Locations - Asia % 1.7 46
Total Absentee Rate by Geographical Locations - Non-Asia % 2.3 46
Total Lost Day Rate 45.7 46
Total Lost Day Rate by Gender - Female 45.7 46
Total Lost Day Rate by Gender - Male 45.7 46
Total Lost Day Rate by Geographical Locations - Asia 43 46
Total Lost Day Rate by Geographical Locations - Non-Asia 50 46

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2015 2016 Report Pages
Health and safety training 000 hours 32 26 45

The average training hours completed per employee by gender and employee category.

Indicator Unit 2015 2016 Report Pages
Average training spend HK$ 3048 3205 45
Average training spend (HK$) HK$ 872 46
Employee training (000 hours) 000 hours 97 46
Health and Safety Training (000 hours) 000 hours 8.3 46

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2015 2016 Report Pages
Total number of guest nights 000 1256 1262 45

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2015 2016 Report Pages
Payments to providers of capital HK$m 217 239 45

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Employee volunteers 584 501 929 1207 1368 1246 45, 47
Management from Local Community % 63.7 46
Tax payments to governments HK$m 480 410 45

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2006-2008 2012 2013 2014 2015 2016 Report Pages
Community Outreach Service hours hours 13160 15394 45
Community outreach (Service hours) hours 7332 6248 9380 11705 15394 15994 47
Donations by employees and customers HK$ '000 1537 1493 1510 1973 2443 2168 47
Monetary Donations HK$ '000 6273 4232 45
Monetary donations HK$ '000 2843 2600 4197 5726 4032 3193 47
Operating costs HK$m 2142 2134 45
Revenue (incl. interest income) HK$m 5797 5668 45

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-2008 2012 2013 2014 2015 2016
Direct GHG Emissions (Scope 1) 000 tCO2e 117 109 116 87 86 85
Indirect Energy Emissions (Scope 2) 000 tCO2e 100 107 107 101 101 103
Total GHG Emissions 000 tCO2e 217 216 223 188 187 188
Total GHG Emissions Intensity (By Area) kg CO2e per m2 258 174 178 126 128 129

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2012 2013 2014 2015 2016
Total Hazardous Waste tonnes 5946 7101 6221 7832 7746

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-2008 2012 2013 2014 2015 2016
Energy Consumption Intensity (By Area) GJ per m2 2.05 1.74 1.74 1.6 1.61 1.61
Total Direct Energy Consumption TJ 1143 1141 1142 1049 1058 1057
Total Energy Consumption TJ 2053 1983 2014 1964 1976 1978
Total Indirect Energy Consumption TJ 910 842 872 915 918 921

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2006-2008 2012 2013 2014 2015 2016
Water Consumption 000 m3 4921 4411 4846 4537 4586 4682

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2015 2016
Investment in Energy-saving and Emission-reduction Technology Transformation HK$m 1379 2479

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2013 2014 2015 2016
Water Consumption Reduction Compared to Last Year 000 m3 2 -13 -5 481

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2015 2016
Number of Employees in Asia 5076
Number of Employees in Overseas 2875
Number of Female Employees 4928
Number of Male Employees 3017
Number of New Employees 1486
Number of New Employees (Female) 809
Number of New Employees (Male) 677
Number of Total Employees 8447 7985
Percentage of Female Employees % 42.8 42.6
Percentage of General Employees % 92.3
Percentage of Senior Management Employees % 7.7

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2015 2016
Employees still Employed 12 Months after Return to Work 156
Turnover Rate of Employees Aged 30-50 % 17.7
Turnover Rate of Employees Aged Above 50 % 14.5
Turnover Rate of Employees Aged Below 30 % 31.4
Turnover Rate of Employees in Asia % 20.4
Turnover Rate of Employees in Overseas % 20.4
Turnover Rate of Female Employees % 19.8
Turnover Rate of Male Employees % 21.5
Turnover Rate of Total Employees % 22.6 20.4

Lost days due to work injury.

Standard Indicator Unit 2015 2016
Lost Time Injury Frequency Rate (LTIFR/LTIR) reported days per 200000 hours 57 45.6

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2015 2016
Total Cost of Training 000 hours 32 26

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016
Total Training Hours hours 97000
Training Hours of ESG hours 8300

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2006-2008 2012 2013 2014 2015 2016
Total Cash Donations HK$ '000 2843 2600 4197 5726 6273 4232
Total Public Welfare Donations HK$ '000 1537 1493 1510 1973 2443 2168
Total Volunteer Service Hours hours 7332 6248 9380 11705 15394 15994