DFZQ 2016 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Company: DFZQ (3958)
Year: 2016
Published: 2017-03-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 Report Pages
DFZQ head-quarter Greenhouse gas emission per unit area tonnes/sq.m. 0.14 0.12 21
DFZQ head-quarter Greenhouse gas emissions per capita tonnes/headcount 3.76 3.27 21
DFZQ head-quarter Total greenhouse gas emissions tonnes 3325 2889 21
Greenhouse gas emissions per capita tonnes/headcount 4.23 26
Securities branches of DFZQ Greenhouse gas emission per capita tonnes/headcount 4.16 4.6 21
Securities branches of DFZQ Total greenhouse gas emissions tonnes 9541 10541 21
Total greenhouse gas emissions tonnes 13430 26

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 Report Pages
DFZQ head-quarter Total office paper consumption pack 4285 4049 21

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 Report Pages
DFZQ head-quarter Electricity consumption per capita KWH/headcount 4636.17 4028.15 21
DFZQ head-quarter Electricity consumption per unit area KWH/sq.m. 171.42 148.94 21
DFZQ head-quarter Natural gas consumption per capita cu.m./headcount 48.55 55.39 21
DFZQ head-quarter Natural gas consumption per unit area cu.m./sq.m. 27.92 31.86 21
DFZQ head-quarter Total electricity consumption KWH 4098375 3560889 21
DFZQ head-quarter Total natural gas consumption cu.m. 42917 48962 21
DFZQ head-quarter Total vehicle oil consumption RMB'0000 32 19.4 21
Electricity consumption per capita KWH/headcount 5214.1 26
Securities branches of DFZQ Electricity consumption per capita KWH/headcount 5133.74 5671.72 21
Securities branches of DFZQ Total electricity consumption KWH 11761398 12993887 21
Total electricity consumption KWH 16554776 26

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 Report Pages
DFZQ head-quarter Total water consumption tonnes 10333 10829 21
DFZQ head-quarter Water consumption per capita tonnes/headcount 11.69 12.25 21
DFZQ head-quarter Water consumption per unit area tonnes/sq.m. 6.72 7.05 21
Securities branches of DFZQ Total water consumption tons 53403 70998 21
Securities branches of DFZQ Water consumption per capita tonnes/headcount 23.31 30.99 21
Total water consumption tonnes 81827 26
Water consumption per capita tonnes/headcount 25.77 26

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2014 2015 2016 Report Pages
Number of Mainland China staff Person 2997 3592 4079 12
Number of female staff Person 1315 1638 1871 12
Number of male staff Person 1740 2033 2300 12
Number of overseas staff (including Hong Kong, Macao and Taiwan) Person 56 79 92 12
Number of staff aged 30 to 50 Person 1817 2079 2450 12
Number of staff aged <30 Person 1106 1457 1562 12
Number of staff aged >50 Person 132 135 159 12
Total number of staff person 4171 26
Total number of the staff Person 3055 3671 4171 12

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2014 2015 2016 Report Pages
Employee turnover rate % 14 10 11 12
Employee turnover rate (Mainland China staff) % 16 10 10 12
Employee turnover rate (age 30 to 50) % 16 11 8 12
Employee turnover rate (age <30) % 16 10 14 12
Employee turnover rate (age >50) % 19 15 8 12
Employee turnover rate (female) % 22 11 8 12
Employee turnover rate (male) % 10 8 12 12
Employee turnover rate (overseas staff including Hong Kong, Macao and Taiwan) % 22 13 19 12
Staff turnover rate % 11 26

Lost days due to work injury.

Indicator Unit 2016 Report Pages
Lost days due to work injury days 59 26

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2014 2015 2016 Report Pages
Coverage ratio of female staff training % 100 100 100 17
Coverage ratio of general staff training % 100 100 100 17
Coverage ratio of male staff training % 100 100 100 17
Coverage ratio of management staff training % 100 100 100 17
Coverage ratio of mid-level staff training % 100 100 100 17
Coverage ratio of staff training % 100 100 100 17
Staff training coverage rate % 100 26

The average training hours completed per employee by gender and employee category.

Indicator Unit 2014 2015 2016 Report Pages
Average training hour per capita hour 42.4 26
Expenditure on staff training RMB'000 282 363 455 17
Training hours received by all staff per capita per annum Hours 30 37.5 42.4 17

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 Report Pages
Number of customer complaints cases 20 26
Percentage of customer complaints being handled % 100 26

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 Report Pages
Attendance of the staff's voluntary activities person 45 26
Average volunteering hours of employees per capita hour 22 26

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016
Total GHG Emissions tonnes 9541 10541
Total GHG Emissions Intensity (By Area) tonnes/sq.m. 0.14 0.12
Total GHG Emissions Intensity (By Employee) tonnes/headcount 4.16 4.23

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016
Paper Waste pack 4285 4049

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016
Natural Gas Consumption cu.m. 42917 48962
Purchased Electricity KWH 11761398 3560889
Purchased Electricity Intensity (By Area) KWH/sq.m. 171.42 148.94
Purchased Electricity Intensity (By Employee) KWH/headcount 4636.17 5214.1

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016
Water Consumption tonnes 53403 10829

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2014 2015 2016
Number of Employees Aged 30-50 Person 1817 2079 2450
Number of Employees Aged Above 50 Person 132 135 159
Number of Employees Aged Below 30 Person 1106 1457 1562
Number of Employees in Mainland China Person 2997 3592 4079
Number of Employees in Overseas Person 56 79 92
Number of Female Employees Person 1315 1638 1871
Number of Male Employees Person 1740 2033 2300
Number of Total Employees Person 3055 3671 4171
Percentage of Employees Aged 30-50 Percent 59.51 56.64 58.73
Percentage of Employees Aged Above 50 Percent 4.32 3.68 3.81
Percentage of Employees Aged Below 30 Percent 36.21 39.69 37.46
Percentage of Employees in Mainland China Percent 98.1 97.85 97.79
Percentage of Employees in Overseas Percent 1.83 2.15 2.21
Percentage of Female Employees Percent 43.01 44.61 44.86
Percentage of Male Employees Percent 56.99 55.39 55.14

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2014 2015 2016
Turnover Rate of Employees Aged 30-50 % 16 11 8
Turnover Rate of Employees Aged Above 50 % 19 15 8
Turnover Rate of Employees Aged Below 30 % 16 10 14
Turnover Rate of Employees in Mainland China % 16 10 10
Turnover Rate of Employees in Overseas % 22 13 19
Turnover Rate of Female Employees % 22 11 8
Turnover Rate of Male Employees % 10 8 12
Turnover Rate of Total Employees % 14 10 11

Lost days due to work injury.

Standard Indicator Unit 2016
Lost Days Due to Work-related Injuries days 59

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2014 2015 2016
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained General Employees % 100 100 100
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Middle Management % 100 100 100
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2014 2015 2016
Average Training Hours per Employee Hours 30 37.5 42.4

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016
Complaints Handling Rate % 100
Total Number of Customer Complaints cases 20

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016
Average Hours of Employee Volunteer Services hour 22
Number of Participations in Volunteer Activities person 45