Corporate Responsibility and Sustainability Report 2015

Company: HK&S HOTELS (45)
Year: 2015
Published: 2016-04-01
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2014 2015 Report Pages
Emission of ozone depleters (Total) kg CFC-11e 71.5 45.7 86

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 Report Pages
Carbon intensity (Total) kg CO2e per m² 181 163 86
Greenhouse gas emissions '000 tCO2e 106 83
Greenhouse gas emissions (Total) ’000 tCO2e 116 106 86
Group carbon intensity kg CO2e per m² 163 83
Scope 1 emission (Total) ’000 tCO2e 23 22 86
Scope 2 emission (Total) ’000 tCO2e 93 84 86
average carbon intensity of hotels division kg CO2e per occupied room per day 104.1 46
group carbon intensity kg CO2e per m2 163 46
total energy consumption (CO2e) tonnes CO2e 106493 46

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 Report Pages
Hazardous waste disposed kg 9910 52
Total waste generated tonnes 7873 52
Waste generated tonnes 7873 83
Waste generated (Total) tonnes 7.778 7.873 86

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2012 2015 Report Pages
Dry Waste Intensity (kg per sq.m.) kg per sq.m. 5.57 6.42 52
Percentage of waste recycled percent 42% 52
Reduction in food waste per food cover sold percent 4% 52
Waste diverted from landfill or reuse/recycling tonnes 3294 52
Wet Waste Intensity (kg per food cover) kg per food cover 0.92 0.88 52

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2015 Report Pages
absolute carbon footprint reduction compared to 2006-2008 baseline percent reduction 8.7 46
average carbon intensity of hotels division reduction from 2014 reduction 7% 46
group carbon intensity reduction from 2006-2008 baseline reduction 27.3% 46

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2014 2015 Report Pages
Waste recycled tonnes 3284 83
Waste recycled (Total) tonnes 3.219 3.294 86

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 Report Pages
Direct energy use (Total) ’000 GJ 287 284 86
Energy intensity MJ per m² 1369 83
Energy intensity (Total) MJ per m² 1.396 1.369 86
Indirect energy use (Total) ’000 GJ 584 607 86
Total energy use '000 GJ 892 83
Total energy use (Total) ’000 GJ 871 892 86

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2020 Report Pages
Direct water consumption '000 m³ 1899 83
Direct water consumption (Total) ’000 m³ 1.88 1.899 86
Reduction in total municipal water consumption compared to 2006-2008 baseline % 1 49
Targeted reduction in water use per guest night by hotels division (2020 ambition) % 25 49
Total municipal water consumption million m³ 1.9 49
Water intensity (Commercial Properties, Clubs & Services Division) litres per m² 1752 83, 86
Water intensity (Hotels Division) litres per guest night 1168 83, 86
Water intensity, commercial properties, clubs and services division litres per floor area 1752 49
Water intensity, hotels division litres per guest night 1168 49
Water saved by water saving initiatives m³ 9422 49
Water saved by water saving initiatives (bathtub equivalent) bathtubs 47110 49

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2015 Report Pages
Capital expenditure HK$m 1379 83
Energy saved through reduction initiatives GJ 6644 83
energy consumption reduction from baseline tonnes CO2e less than baseline 10128 46

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2014 2015 Report Pages
Improvement in water efficiency, hotels division compared to 2006-2008 baseline % 15 49
Water recycled '000 m³ 137 83
Water recycled (Total) ’000 m³ 124 137 86

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 Report Pages
Paper products will be from certified sustainable sources 100% 3

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2006-2008 2011 2012 2013 2014 2015 Report Pages
Employee wage and benefits HK$m 2063 83
Employees under Collective Bargaining 18.6% 18.8% 84
Entitled to Parental Leave - Total 3558 3723 84
Fixed term or temporary contracts - Total 456 318 84
Full-time Employees - Total 7932 7844 84
Headcount 8447 83
Headcount by Gender (% of Female) % 43% 83
Hotels - 2006-2008 - Total 117 87
Hotels - 2011 - Total 1.21 87
Hotels - 2012 - Total 584 87
Hotels - 2013 - Total 7.107 87
Number of employees promoted 1306 1369 1443 85
Number of employees with disabilities 123 71 58 85
Number of new hires 755 961 930 85
Part-time & Casual Employees - Total 796 603 84
Percentage of employees by age group: 30-50 41.8% 41.5% 44.8% 85
Percentage of employees by age group: over 50 19.9% 19.8% 21.7% 85
Percentage of employees by age group: under 30 19.2% 21.1% 20.8% 85
Percentage of employees by gender: female 59.4% 58.9% 58.5% 85
Percentage of employees by gender: male 40.6% 41.1% 41.5% 85
Percentage of employees by length of service: 5-10 years 12.9% 18.8% 16.6% 85
Percentage of employees by length of service: over 10 years 10.5% 14.5% 13.2% 85
Percentage of employees by length of service: under 5 years 36.6% 41.8% 31.1% 85
Percentage of employees covered by collective bargaining agreements 100% 100% 100% 85
Percentage of employees on fixed term contract 60.5% 62.9% 73.5% 85
Percentage of employees on full-time contract 97.8% 90.8% 94.4% 85
Percentage of employees on part-time contract 12.9% 12.9% 12.9% 85
Percentage of employees on permanent contract 92.9% 92.9% 94.2% 85
Percentage of employees promoted 95% 95% 79% 85
Percentage of female employees 59.4% 59.0% 58.5% 85
Percentage of male employees 40.6% 41.0% 41.5% 85
Permanent or At Will contract - Total 8272 8129 84
Took Parental Leave - Total 113 127 84
Total - 2006-2008 298.3 87
Total - 2011 6.192 87
Total - 2012 122 87
Total - 2013 662 87
Total Headcount - Commercial Properties, Clubs & Services 2060 1994 84
Total Headcount - Hotels 6668 6453 84
Total Headcount - Total 8728 8447 84
Total Headcount by Gender - Female 42.3% 42.8% 84
Total Headcount by Gender - Male 57.7% 57.2% 84
Total Headcount by Geographical Locations - Asia 6436 6177 84
Total Headcount by Geographical Locations - Non-Asia 2292 2270 84
Total Headcount by Management Role - Management 5.8% 6.8% 84
Total Headcount by Management Role - Non-management 94.2% 93.2% 84
Total New Hires 2127 1670 84
Total New Hires by Age Group - 30 to 50 years old 828 826 84
Total New Hires by Age Group - Over 50 years old 179 152 84
Total New Hires by Age Group - Under 30 years old 1120 262 84
Total New Hires by Gender - Female 938 826 84
Total New Hires by Gender - Male 1189 844 84
Total New Hires by Geographical Locations - Asia 1148 1227 84
Total New Hires by Geographical Locations - Non-Asia 979 443 84
Total number of employees (Commercial Properties, Clubs & Services) 7759 8006 8216 85
Total number of employees (Hotels) 6039 6158 6202 85
Total number of employees (Services) 177 188 214 85
Total number of female employees (Commercial Properties, Clubs & Services) 7022 7169 7511 85
Total number of male employees (Commercial Properties, Clubs & Services) 7515 7667 7911 85

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2011 2012 2013 2014 2015 Report Pages
Number of employees leaving 597 1010 885 85
Returned and Still Employed After 12 Months - Total 93% 93% 84
Returned to Work After Taking Parental Leave - Total 100% 100% 84
Staff turnover % 22.6% 83
Total Staff Turnover Rate 19.9% 22.6% 84
Total Staff Turnover Rate by Age Group - 30 to 50 years old 15.6% 17.5% 84
Total Staff Turnover Rate by Age Group - Over 50 years old 13.6% 18.0% 84
Total Staff Turnover Rate by Age Group - Under 30 years old 34.6% 37.0% 84
Total Staff Turnover Rate by Gender - Female 20.8% 24.9% 84
Total Staff Turnover Rate by Gender - Male 19.3% 21.0% 84
Total Staff Turnover Rate by Geographical Locations - Asia 20.7% 23.2% 84
Total Staff Turnover Rate by Geographical Locations - Non-Asia 17.5% 20.9% 84
Turnover rate (Commercial Properties, Clubs & Services) 7.1% 7.1% 5.8% 85

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2011 2012 2013 2014 2015 Report Pages
Injury rate reported incidents per 200000 hours 9.5 7.6 7.2 7.9 83, 85
Number of injuries recorded 11 17 19 85
Total Injury Rate 7.4 4.8 84
Total Injury Rate by Gender - Female 7.5 3.8 84
Total Injury Rate by Gender - Male 6.8 7.4 84
Total Injury Rate by Geographical Locations - Asia 4.7 4.6 84
Total Injury Rate by Geographical Locations - Non-Asia 9.1 5.6 84

Lost days due to work injury.

Indicator Unit 2011 2012 2013 2014 2015 Report Pages
Absentee rate reported days/total days worked 55.4 52.5 77.1 2.0% 83, 85
Lost day rate reported days per 200000 hours 7.8 5.8 5.8 57 83, 85
Total Absentee Rate 1.9% 1.9% 84
Total Absentee Rate by Gender - Female 2.4% 2.7% 84
Total Absentee Rate by Gender - Male 1.6% 1.5% 84
Total Absentee Rate by Geographical Locations - Asia 1.9% 1.9% 84
Total Absentee Rate by Geographical Locations - Non-Asia 2.1% 2.1% 84
Total Lost Day Rate 75.6 57 84
Total Lost Day Rate by Gender - Female 105.1 93.7 84
Total Lost Day Rate by Gender - Male 55.7 31.8 84
Total Lost Day Rate by Geographical Locations - Asia 68.3 49.4 84
Total Lost Day Rate by Geographical Locations - Non-Asia 107.4 85.5 84

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2011 2012 2013 2014 2015 Report Pages
Employees Receiving Regular Performance Reviews (%) 89.8% 89.9% 84
Health and safety training '000 hours 32 83
Internships & Retraining scheme Participants 615 83
Number of employees on training 110 110 151 85
Number of employees receiving training 1116 1460 1765 85
Number of participants (Internship and retraining scheme, Total) 492 615 86
Percentage of employees receiving performance reviews 88% 88% 70% 85
Percentage of employees trained 97% 97% 91% 85
Total number of employees receiving performance reviews (Commercial Properties, Clubs & Services) 6118 6396 6556 85
Total training participants 2677 2125 2830 85

The average training hours completed per employee by gender and employee category.

Indicator Unit 2011 2012 2013 2014 2015 Report Pages
Average training spend HK$ 3048 83
Average training spend (HK$) HK$ 2322 3048 84
Employee training ('000 hours) 000 hours 105 118 84
Health and Safety Training ('000 hours) 000 hours 16 32 84
Internships & Retraining scheme Training hours '000 hours 346 83
Total training hours hours 2677 2350 3056 85
Training hours (Total) ’000 hours 295 346 86
Training hours per employee 46.8 45.3 69.2 85

Number of suppliers by geographical region.

Indicator Unit 2006-2008 2011 2012 2013 Report Pages
Commercial Properties, Clubs & Services - 2006-2008 - Total 25 87
Commercial Properties, Clubs & Services - 2011 - Total 385 87
Commercial Properties, Clubs & Services - 2012 - Total 915 87
Commercial Properties, Clubs & Services - 2013 - Total 46 87

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2015 Report Pages
Total number of guest nights '000 1256 83

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2015 Report Pages
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations No significant fines or non-monetary sanctions for non-compliance recorded in 2015. 93
Payments to providers of capital HK$m 217 83

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2014 2015 Report Pages
Employee volunteers (Total) 929 1.366 86
Management Hired from Local Community (%) 73.1% 73.3% 84
Tax payments to governments HK$m 480 83

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2014 2015 2020 Report Pages
Community Outreach Employee volunteers 1366 83
Community Outreach Service hours hours 13160 83
Community service hours contributed hours 100000 3
Company donations (Total) HK$ ’000 1.51 2.23 86
Donations by employees and customers (Total) HK$ ’000 2.687 4.043 86
Monetary Donations HK$ '000 6273 83
Monetary donations (Total) HK$ ’000 4.197 6.273 86
Operating costs HK$m 2142 83
Partially-used soap bars and bathroom amenities donated tonnes 10 52
Revenue (incl. interest income) HK$m 5797 83
Service hours (Total) hours 11.124 13.16 86

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015
Direct GHG Emissions (Scope 1) tCO2e 23000 22000
Indirect Energy Emissions (Scope 2) tCO2e 93000 84000
Total GHG Emissions tCO2e 116000 106000
Total GHG Emissions Intensity (By Area) kg CO2e per m² 181 163

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015
Hazardous Waste Disposed kg 9910

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2012 2015
Diversion Rate of Non-Hazardous Waste percent 42
Recycling Rate of Non-Hazardous Waste percent 42
Total Non-Hazardous Waste Intensity (By Area) kg per sq.m. 5.57 6.42

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2015
CO2 Emissions Reduction Percentage Compared to Last Year % 7
Percentage of Reduction in GHG Intensity Compared to Last Year % 27.3

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015
Energy Consumption Intensity (By Area) MJ per m² 1.396 1.369
Total Direct Energy Consumption GJ 287000 284000
Total Energy Consumption GJ 871000 892000
Total Indirect Energy Consumption GJ 584000 607000

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015
Municipal Water Consumption m³ 1900000
Water Consumption m³ 1880 1899000
Water Consumption Intensity (By Revenue) litres per guest night 1752

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2015
Energy Consumption Reduction Compared to Last Year tonnes CO2e 6644
Investment in Energy-saving and Emission-reduction Technology Transformation HK$m 1379

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2015
Water Consumption Reduction Percentage Compared to Last Year % 15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) tonnes
Packaging Materials Consumed tonnes of paper

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2011 2012 2013 2014 2015
Number of Employees in Asia 6436 6177
Number of Employees in Overseas 2292 2270
Number of Female Employees 7022 7169 7511 None None
Number of Full-time Employees 7932 7844
Number of Male Employees 7515 7667 7911 None None
Number of New Employees 755 961 930 2127 1670
Number of New Employees (Above 50) 179 152
Number of New Employees (Aged 30-50) 828 826
Number of New Employees (Aged Below 30) 1120 262
Number of New Employees (Asia) 1148 1227
Number of New Employees (Female) None None None 938 826
Number of New Employees (Male) None None None 1189 844
Number of New Employees (Overseas) 979 443
Number of Part-time Employees 796 603
Number of Temporary Workers 456 318
Number of Total Employees 13975 14352 14632 8728 8447
Percentage of Employees Aged 30-50 % 41.8 41.5 44.8
Percentage of Employees Aged Above 50 % 19.9 19.8 21.7
Percentage of Employees Aged Below 30 % 19.2 21.1 20.8
Percentage of Female Employees % 59.4 58.9 58.5 42.3 42.8
Percentage of Full-time Employees % 97.8 90.8 94.4 90.87992667277727 92.86137090091157
Percentage of Male Employees % 40.6 41.1 41.5 57.7 57.2
Percentage of Part-time Employees % 12.9 12.9 12.9 9.120073327222732 7.138629099088433
Percentage of Temporary Workers % 60.5 62.9 73.5 5.224564619615032 3.7646501716585767

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2011 2012 2013 2014 2015
Percentage of Employees still Employed 12 Months after Return to Work % 93 93
Turnover Rate of Employees Aged 30-50 % 15.6 17.5
Turnover Rate of Employees Aged Above 50 % 13.6 18
Turnover Rate of Employees Aged Below 30 % 34.6 37
Turnover Rate of Employees in Asia % 20.7 23.2
Turnover Rate of Employees in Overseas % 17.5 20.9
Turnover Rate of Female Employees % 20.8 24.9
Turnover Rate of Male Employees % 19.3 21
Turnover Rate of Total Employees % 7.1 7.1 5.8 19.9 22.6

Lost days due to work injury.

Standard Indicator Unit 2011 2012 2013 2014 2015
Lost Days Due to Work-related Injuries 7.8 5.8 5.8 75.6 57
Lost Days Due to Work-related Injuries (Asia) 68.3 49.4
Lost Days Due to Work-related Injuries (Female) 105.1 93.7
Lost Days Due to Work-related Injuries (Male) 55.7 31.8
Lost Days Due to Work-related Injuries (Non-Asia) 107.4 85.5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2011 2012 2013 2014 2015
Percentage of Employees Trained % 97 97 91 89.8 89.9
Percentage of Trained Female Employees %
Percentage of Trained General Employees %
Percentage of Trained Male Employees %
Percentage of Trained Senior Management %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2011 2012 2013 2014 2015
Average Training Hours per Employee hours 46.8 45.3 69.2
Total Training Hours hours 2677 2350 3056 16000 32000

Number of suppliers by geographical region.

Standard Indicator Unit 2006-2008 2011 2012 2013
Number of Total Suppliers 805.3 741 2153.7 1295.182

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2014 2015 2020
Number of Employees Participating in Volunteer Activities 1366
Total Cash Donations HK$ ’000 4.197 6.273
Total Volunteer Service Hours hours 11.124 13160 100000