2015 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Direct emissions (Scope 1) (tonnes) | tonnes | 116 | 36 | 52 | 28 |
| Direct emissions (Scope 1) - Corporate fleet (tonnes) | tonnes | 23 | 23 | 22 | 28 |
| Direct emissions (Scope 1) - Diesel (tonnes) | tonnes | 2 | 12 | 30 | 28 |
| Direct emissions (Scope 1) - Refrigerants (tonnes) | tonnes | 91 | 1 | 28 | |
| Indirect emissions (Scope 2) (tonnes) | tonnes | 18814 | 19599 | 19766 | 28 |
| Indirect emissions (Scope 2) - Electricity (tonnes) | tonnes | 18769 | 19533 | 19722 | 28 |
| Indirect emissions (Scope 2) - Gas (tonnes) | tonnes | 45 | 66 | 44 | 28 |
| Indirect emissions (Scope 3) (tonnes) | tonnes | 692 | 651 | 1540 | 28 |
| Indirect emissions (Scope 3) - Business travel (tonnes) | tonnes | 616 | 526 | 652 | 28 |
| Indirect emissions (Scope 3) - Paper consumption (tonnes) | tonnes | 76 | 125 | 92 | 28 |
| Indirect emissions (Scope 3) - Staff commuting (tonnes) | tonnes | 796 | 28 | ||
| Reduction in greenhouse gas emissions from new chiller plants at Trading and Exhibition Hall | tonnes | 81 | 21 | ||
| Total GHG emissions (Scope 1 and 2) (tonnes) | tonnes | 18930 | 19635 | 19818 | 28 |
| Total GHG emissions (Scope 1 and 2) per employee (tonnes/employee) | tonnes/employee | 14.81 | 13.83 | 12.64 | 28 |
| Total GHG emissions (Scope 1 and 2) per floor area (tonnes/m²) | tonnes/m² | 0.34 | 0.36 | 0.38 | 28 |
| Total GHG emissions (Scope 1, 2 and 3) (tonnes) | tonnes | 19622 | 20286 | 21358 | 28 |
| Total GHG emissions (Scope 1, 2 and 3) per employee (tonnes/employee) | tonnes/employee | 15.35 | 14.29 | 13.62 | 28 |
| Total GHG emissions (Scope 1, 2 and 3) per floor area (tonnes/m²) | tonnes/m² | 0.36 | 0.37 | 0.41 | 28 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Electronic equipment collected for recycling | pieces | 974 | 525 | 762 | 30 |
| Food waste collected for recycling | tonnes | 7 | 3 | 2 | 30 |
| Food waste disposed to landfill | tonnes | 7 | 5 | 7 | 30 |
| Metals collected for recycling | kg | 519 | 465 | 555 | 30 |
| Mixed recycling collected for recycling | tonnes | N/A | 34 | 17 | 30 |
| Paper collected for recycling | tonnes | 150 | 172 | 130 | 30 |
| Paper for printing publications consumption (tonnes) | tonnes | 24 | 27 | 24 | 29 |
| Plastics collected for recycling | kg | 205 | 244 | 214 | 30 |
| Polyfoam collected for recycling | kg | 99 | 230 | 132 | 30 |
| Total waste disposed to landfill | tonnes | 69 | 102 | 99 | 30 |
| Total waste disposed to landfill per employee | tonnes/employee | 0.05 | 0.07 | 0.06 | 30 |
| Total waste disposed to landfill per floor area | tonnes/m² | 0.001 | 0.002 | 0.002 | 30 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions avoided by recycling of paper (tonnes) | tonnes | 720 | 824 | 627 | 28 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| General office waste disposed to landfill | tonnes | 62 | 97 | 92 | 30 |
| Percentage above target for unwanted transformers recycling | percent | 51 | 22 | ||
| Unwanted transformers collected and recycled | pieces | 154 | 22 | ||
| Wooden board collected for recycling | kg | 417 | 73 | 292 | 30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption (MWh) | MWh | 30 | 65 | 133 | 29 |
| Direct energy consumption (MWh) | MWh | 92 | 130 | 191 | 29 |
| Electricity consumption (MWh) | MWh | 29971 | 29133 | 29067 | 29 |
| Expense on energy consumption ($m) | million HKD | 38 | 39 | 38 | 29 |
| Gas consumption (MWh) | MWh | 246 | 357 | 237 | 29 |
| Indirect energy consumption (MWh) | MWh | 30217 | 29490 | 29304 | 29 |
| Total energy consumption (MWh) | MWh | 30309 | 29620 | 29495 | 29 |
| Total energy consumption per employee (MWh/employee) | MWh/employee | 23.72 | 20.86 | 18.81 | 29 |
| Total energy consumption per floor area (MWh/m²) | MWh/m² | 0.55 | 0.54 | 0.57 | 29 |
| Unleaded petrol consumption (MWh) | MWh | 62 | 65 | 58 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption (m³) | m³ | 51210 | 37321 | 37819 | 29 |
| Total water consumption per floor area (m³/m²) | m³/m² | 1.86 | 1.13 | 1.16 | 29 |
| Total water discharged | m³ | 51210 | 37321 | 37819 | 30 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2015 | Report Pages |
|---|---|---|---|
| Energy savings from new chiller plants at Trading and Exhibition Hall | megawatt-hours | 102 | 21 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption (tonnes) | tonnes | 60 | 77 | 74 | 29 |
| Total paper consumption (tonnes) | tonnes | 84 | 104 | 98 | 29 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| FSC certified or recycled paper used (%) | % | 84 | 87 | 81 | 29 |
| Trees planted at Lantau Island during Earth Day event | trees | 201 | 22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Average year of services | 4.6 | 4.6 | 4.7 | 25 | |
| Number and rate (%) of new hires | 214 (17) | 325 (23) | 265 (17) | 25 | |
| Number and rate (%) of new hires by age group - 30 to 50 | 142 (15) | 178 (17) | 158 (15) | 25 | |
| Number and rate (%) of new hires by age group - Below 30 | 61 (36) | 131 (63) | 94 (36) | 25 | |
| Number and rate (%) of new hires by age group - Over 50 | 11 (7) | 16 (9) | 13 (6) | 25 | |
| Number and rate (%) of new hires by gender - Female | 96 (17) | 117 (19) | 122 (18) | 25 | |
| Number and rate (%) of new hires by gender - Male | 118 (17) | 208 (26) | 143 (16) | 25 | |
| Number and rate (%) of new hires by region - Hong Kong | 168 (15) | 193 (17) | 186 (15) | 25 | |
| Number and rate (%) of new hires by region - Others | 2 (13) | 7 (39) | 2 (11) | 25 | |
| Number and rate (%) of new hires by region - UK | 44 (31) | 125 (51) | 77 (27) | 25 | |
| Number of employees | 1278 | 1420 | 1568 | 25 | |
| Number of employees by age group - 30 to 50 | 950 | 1025 | 1071 | 25 | |
| Number of employees by age group - Below 30 | 170 | 208 | 262 | 25 | |
| Number of employees by age group - Over 50 | 158 | 187 | 235 | 25 | |
| Number of employees by employee category - General - 30 to 50 | 194 | 26 | |||
| Number of employees by employee category - General - Below 30 | 115 | 26 | |||
| Number of employees by employee category - General - Female | 183 | 26 | |||
| Number of employees by employee category - General - Male | 170 | 26 | |||
| Number of employees by employee category - General - Over 50 | 44 | 26 | |||
| Number of employees by employee category - Middle-level - 30 to 50 | 451 | 26 | |||
| Number of employees by employee category - Middle-level - Below 30 | 23 | 26 | |||
| Number of employees by employee category - Middle-level - Female | 242 | 26 | |||
| Number of employees by employee category - Middle-level - Male | 323 | 26 | |||
| Number of employees by employee category - Middle-level - Over 50 | 91 | 26 | |||
| Number of employees by employee category - Senior - 30 to 50 | 90 | 26 | |||
| Number of employees by employee category - Senior - Below 30 | 2 | 26 | |||
| Number of employees by employee category - Senior - Female | 47 | 26 | |||
| Number of employees by employee category - Senior - Male | 91 | 26 | |||
| Number of employees by employee category - Senior - Over 50 | 46 | 26 | |||
| Number of employees by employee category - Supervisory-level - 30 to 50 | 336 | 26 | |||
| Number of employees by employee category - Supervisory-level - Below 30 | 122 | 26 | |||
| Number of employees by employee category - Supervisory-level - Female | 204 | 26 | |||
| Number of employees by employee category - Supervisory-level - Male | 308 | 26 | |||
| Number of employees by employee category - Supervisory-level - Over 50 | 54 | 26 | |||
| Number of employees by gender - Female | 567 | 612 | 676 | 25 | |
| Number of employees by gender - Male | 711 | 808 | 892 | 25 | |
| Number of employees by region - Hong Kong | 1121 | 1158 | 1267 | 25 | |
| Number of employees by region - Others | 16 | 18 | 18 | 25 | |
| Number of employees by region - UK | 141 | 244 | 283 | 25 | |
| Number of employees eligible to retire within the next 5 years | 46 | 62 | 47 | 25 | |
| Number of employees taking parental leave by gender - Female | 18 | 22 | 33 | 25 | |
| Number of employees taking parental leave by gender - Male | 26 | 16 | 35 | 25 | |
| Permanent employees by employment type and gender - Full-time (Female) | 548 | 590 | 647 | 25 | |
| Permanent employees by employment type and gender - Full-time (Male) | 646 | 764 | 849 | 25 | |
| Permanent employees by employment type and gender - Part-time (Female) | 6 | 4 | 4 | 25 | |
| Permanent employees by employment type and gender - Part-time (Male) | 2 | 3 | 2 | 25 | |
| Permanent employees by gender - Female | 554 | 594 | 651 | 25 | |
| Permanent employees by gender - Male | 648 | 767 | 851 | 25 | |
| Ratio of percentage increase in annual total compensation for the highest-paid individual to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) - Hong Kong | 6 | 2 | 1 | 26 | |
| Ratio of percentage increase in annual total compensation for the highest-paid individual to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) - UK | 8 | 5 | 6 | 26 | |
| Ratio of remuneration for female employees to male employees - Hong Kong - General - Basic salary | 1.1 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - General - Remuneration | 1.1 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Middle-level - Basic salary | 1 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Middle-level - Remuneration | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Senior - Basic salary | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Senior - Remuneration | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Supervisory-level - Basic salary | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - Hong Kong - Supervisory-level - Remuneration | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - General - Basic salary | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - General - Remuneration | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Middle-level - Basic salary | 0.9 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Middle-level - Remuneration | 1 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Senior - Basic salary | 0.7 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Senior - Remuneration | 0.6 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Supervisory-level - Basic salary | 0.8 | 26 | |||
| Ratio of remuneration for female employees to male employees - UK - Supervisory-level - Remuneration | 0.9 | 26 | |||
| Ratio of the annual total compensation for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual) - Hong Kong | 51 | 63 | 61 | 26 | |
| Ratio of the annual total compensation for the highest-paid individual to the median annual total compensation for all employees (excluding the highest-paid individual) - UK | 13 | 19 | 17 | 26 | |
| Temporary/Fixed term employees by gender - Female | 13 | 18 | 25 | 25 | |
| Temporary/Fixed term employees by gender - Male | 63 | 41 | 41 | 25 | |
| Total number of employees | 1568 | 24 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number and rate (%) of employee turnover | 153 (12) | 195 (14) | 148 (9) | 25 | |
| Number and rate (%) of employee turnover by age group - 30 to 50 | 87 (9) | 132 (13) | 87 (8) | 25 | |
| Number and rate (%) of employee turnover by age group - Below 30 | 40 (24) | 36 (17) | 33 (13) | 25 | |
| Number and rate (%) of employee turnover by age group - Over 50 | 26 (16) | 27 (14) | 28 (12) | 25 | |
| Number and rate (%) of employee turnover by gender - Female | 67 (12) | 77 (13) | 72 (11) | 25 | |
| Number and rate (%) of employee turnover by gender - Male | 86 (12) | 118 (15) | 76 (9) | 25 | |
| Number and rate (%) of employee turnover by region - Hong Kong | 140 (12) | 156 (13) | 107 (8) | 25 | |
| Number and rate (%) of employee turnover by region - Others | 3 (19) | 5 (28) | 1 (6) | 25 | |
| Number and rate (%) of employee turnover by region - UK | 10 (7) | 34 (14) | 40 (14) | 25 | |
| Number and rate (%) of employees remaining employed 12 months after the end of parental leave by gender - Female | 14 (78) | 17 (94) | 18 (82) | 25 | |
| Number and rate (%) of employees remaining employed 12 months after the end of parental leave by gender - Male | 14 (100) | 25 (96) | 14 (88) | 25 | |
| Number and rate (%) of employees returning to work after parental leave ended by gender - Female | 18 (100) | 22 (100) | 32 (97) | 25 | |
| Number and rate (%) of employees returning to work after parental leave ended by gender - Male | 26 (100) | 16 (100) | 35 (100) | 25 | |
| Number of absentee days | 2862 | 3534 | 3914 | 26 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Injury rate | 0.6 | 0.1 | 0.2 | 26 | |
| Number of reportable injuries | 7 | 2 | 3 | 26 | |
| Number of reportable occupational diseases | 2 | 26 | |||
| Occupational disease rate | 0.2 | 26 |
Lost days due to work injury.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate | 0.9 | 1 | 1 | 26 | |
| Lost day rate | 12.4 | 7.6 | 1.1 | 26 | |
| Number of lost days | 156 | 106 | 17 | 26 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number of employees attending training on occupational health and safety | N/A | N/A | 663 | 27 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number of employees attending external training | 234 | 245 | 282 | 27 | |
| Number of employees attending internal training | 887 | 1080 | 1116 | 27 | |
| Number of employees attending training on human rights | N/A | N/A | 21 | 27 | |
| Percentage of employees who received training | percent | 89 | 88 | 89 | 27 |
| Percentage of employees who received training, Female | percent | N/A | N/A | 89 | 27 |
| Percentage of employees who received training, General | percent | 86 | 87 | 89 | 27 |
| Percentage of employees who received training, Male | percent | N/A | N/A | 88 | 27 |
| Percentage of employees who received training, Middle-level | percent | 92 | 88 | 89 | 27 |
| Percentage of employees who received training, Senior | percent | 83 | 88 | 86 | 27 |
| Percentage of employees who received training, Supervisory-level | percent | 91 | 88 | 88 | 27 |
| Percentage of permanent employees receiving formal performance appraisals | percent | 100 | 100 | 100 | 27 |
| Percentage of permanent employees receiving multi-rater performance evaluation | percent | N/A | 17 | 16 | 27 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee | hours | 15 | 16 | 15 | 27 |
| Average hours of training per employee, Female | hours | 16 | 17 | 16 | 27 |
| Average hours of training per employee, General | hours | 11 | 13 | 13 | 27 |
| Average hours of training per employee, Male | hours | 13 | 15 | 14 | 27 |
| Average hours of training per employee, Middle-level | hours | 16 | 18 | 17 | 27 |
| Average hours of training per employee, Senior | hours | 14 | 17 | 15 | 27 |
| Average hours of training per employee, Supervisory-level | hours | 16 | 16 | 14 | 27 |
| Number of employees undertaking e-learning | 29 | 1168 | 1450 | 27 | |
| Total cost of training | million USD | 4.2 | 5.7 | 8.7 | 27 |
| Total number of hours of training received by employees | hours | 16256 | 22598 | 23356 | 27 |
Number of suppliers by geographical region.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number of key suppliers | 144 | 223 | 226 | 23 | |
| Number of key suppliers - Asian countries other than the PRC and Hong Kong | 2 | 1 | 3 | 23 | |
| Number of key suppliers - Australia | 1 | 1 | 1 | 23 | |
| Number of key suppliers - European countries other than the UK | 3 | 3 | 4 | 23 | |
| Number of key suppliers - Hong Kong | 89 | 96 | 108 | 23 | |
| Number of key suppliers - PRC | 2 | 3 | 1 | 23 | |
| Number of key suppliers - UK | 44 | 114 | 101 | 23 | |
| Number of key suppliers - US | 3 | 5 | 8 | 23 | |
| Total payments to key suppliers ($bn) | billion dollars | 1.8 | 1.9 | 1.6 | 23 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number of enquiries and complaints handled | 14333 | 14255 | 13265 | 24 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2015 | Report Pages |
|---|---|---|---|
| Percentage of new listing issuers arranging eIPO services | percent | 62 | 21 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Stamp duty generated for the Government ($m) | million dollars | 20496 | 22556 | 31562 | 23 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Number and percentage of employees who received anti-corruption training by employee category - General | 16 (6) | 21 (6) | 325 (92) | 24 | |
| Number and percentage of employees who received anti-corruption training by employee category - Middle-level | 10 (5) | 39 (8) | 545 (96) | 24 | |
| Number and percentage of employees who received anti-corruption training by employee category - Senior | 2 (3) | 11 (9) | 105 (76) | 24 | |
| Number and percentage of employees who received anti-corruption training by employee category - Supervisory-level | 38 (7) | 34 (8) | 480 (94) | 24 | |
| Number of employees attending training on anti-competition | N/A | N/A | 4 | 27 | |
| Number of employees attending training on anti-corruption | N/A | N/A | 1455 | 27 | |
| Number of employees attending training on anti-money laundering | N/A | N/A | 9 | 27 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Direct economic value distributed ($m) | million dollars | 7939 | 8670 | 11986 | 23 |
| Direct economic value generated ($m) | million dollars | 8723 | 9849 | 13375 | 23 |
| Direct economic value retained ($m) | million dollars | 784 | 1179 | 1389 | 23 |
| Guests participating in Earth Day tree planting | guests | 18 | 22 | ||
| HKEX volunteers and family members participating in WWF Walk for Nature @ Mai Po | people | 66 | 22 | ||
| HKEX volunteers participating in Earth Day tree planting | volunteers | 35 | 22 | ||
| Lively Green Office workshops organised | workshops | 2 | 22 | ||
| Number of community initiatives undertaken - Child and youth | 9 | 28 | |||
| Number of community initiatives undertaken - Disabled | 10 | 28 | |||
| Number of community initiatives undertaken - Disaster relief | 1 | 28 | |||
| Number of community initiatives undertaken - Elderly | 4 | 28 | |||
| Number of community initiatives undertaken - Environmental protection | 3 | 28 | |||
| Number of community initiatives undertaken - Healthcare | 3 | 28 | |||
| Number of community initiatives undertaken - Poverty relief | 7 | 28 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
|---|---|---|---|---|---|
| Corporate charitable donations ($m) | million dollars | 1.9 | 2 | 2.4 | 28 |
| Corporate sponsorships ($m) | million dollars | 0.8 | 0.8 | 1.2 | 28 |
| Employee charitable donations ($m) | million dollars | 0.2 | 0.3 | 0.4 | 28 |
| Number of employee volunteering hours | hours | 2421 | 2842 | 3620 | 28 |
| Number of employee volunteering leave days taken | days | 58 | 72 | 64 | 28 |
| Number of employees receiving academic sponsorship | 16 | 18 | 15 | 27 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 116 | 36 | 52 |
| GHG Emissions from Natural Gas | tonnes | 45 | 66 | 44 |
| GHG Emissions from Purchased Electricity | tonnes | 18769 | 19533 | 19722 |
| HFC Emissions | tonnes | 91 | 1 | |
| Indirect Energy Emissions (Scope 2) | tonnes | 18814 | 19599 | 19766 |
| Mobile Combustion Emissions | tonnes | 23 | 23 | 22 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | 616 | 526 | 652 |
| Scope 3 GHG Emissions (Employee Commuting) | tonnes | 796 | ||
| Scope 3 GHG Emissions (Purchased Goods/Services) | tonnes | 76 | 125 | 92 |
| Stationary Combustion Emissions | tonnes | 2 | 12 | 30 |
| Total GHG Emissions | tonnes | 19622 | 20286 | 21358 |
| Total GHG Emissions Intensity (By Area) | tonnes/m² | 0.36 | 0.37 | 0.41 |
| Total GHG Emissions Intensity (By Employee) | tonnes/employee | 15.35 | 14.29 | 13.62 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 692 | 651 | 1540 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | pieces | 974 | 525 | 762 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 7 | 5 | 7 |
| Non-Hazardous Waste Landfilling | tonnes | 69 | 102 | 99 |
| Non-Hazardous Waste Recycled | tonnes | 7 | 37 | 19 |
| Paper Waste | tonnes | 60 | 77 | 74 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.001 | 0.002 | 0.002 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/employee | 0.05 | 0.07 | 0.06 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tonnes | 720 | 824 | 627 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2014 | 2015 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | -56.45 | 5.15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 30 | 65 | 133 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.55 | 0.54 | 0.57 |
| Energy Consumption Intensity (By Employee) | MWh/employee | 23.72 | 20.86 | 18.81 |
| Gasoline Consumption | MWh | 62 | 65 | 58 |
| Natural Gas Consumption | MWh | 246 | 357 | 237 |
| Purchased Electricity | MWh | 29971 | 29133 | 29067 |
| Total Direct Energy Consumption | MWh | 92 | 130 | 191 |
| Total Energy Consumption | MWh | 30309 | 29620 | 29495 |
| Total Indirect Energy Consumption | MWh | 30217 | 29490 | 29304 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Total Wastewater Discharge | m³ | 51210 | 37321 | 37819 |
| Water Consumption | m³ | 51210 | 37321 | 37819 |
| Water Consumption Intensity (By Revenue) | m³/m² | 1.86 | 1.13 | 1.16 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2015 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | MWh | 102 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 84 | 104 | 98 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 950 | 1025 | 1071 | |
| Number of Employees Aged Above 50 | 158 | 187 | 235 | |
| Number of Employees Aged Below 30 | 170 | 208 | 262 | |
| Number of Employees in Hong Kong | 1121 | 1158 | 1267 | |
| Number of Employees in Overseas | 159 | 269 | 301 | |
| Number of Employees in United Kingdom | 141 | 244 | 283 | |
| Number of Female Employees | 567 | 612 | 676 | |
| Number of Full-time Employees (Female) | 548 | 590 | 647 | |
| Number of Full-time Employees (Male) | 646 | 764 | 849 | |
| Number of Male Employees | 711 | 808 | 892 | |
| Number of New Employees | 214 | 325 | 265 | |
| Number of New Employees (Above 50) | 11 | 16 | 13 | |
| Number of New Employees (Aged 30-50) | 142 | 178 | 158 | |
| Number of New Employees (Aged Below 30) | 61 | 131 | 94 | |
| Number of New Employees (Female) | 96 | 117 | 122 | |
| Number of New Employees (Hong Kong) | 168 | 193 | 186 | |
| Number of New Employees (Male) | 118 | 208 | 143 | |
| Number of Part-time Employees (Female) | 6 | 4 | 4 | |
| Number of Part-time Employees (Male) | 2 | 3 | 2 | |
| Number of Temporary Workers (Female) | 13 | 18 | 25 | |
| Number of Temporary Workers (Male) | 63 | 41 | 41 | |
| Number of Total Employees | 1278 | 1420 | 1568 | |
| Percentage of New Employees | % | 17 | 23 | 17 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Percentage of Employees still Employed 12 Months after Return to Work (Female) | % | 78 | 94 | 82 |
| Percentage of Employees still Employed 12 Months after Return to Work (Male) | % | 100 | 96 | 88 |
| Turnover Rate of Employees Aged 30-50 | % | 9 | 13 | 8 |
| Turnover Rate of Employees Aged Above 50 | % | 16 | 14 | 12 |
| Turnover Rate of Employees Aged Below 30 | % | 24 | 17 | 13 |
| Turnover Rate of Employees in Hong Kong | % | 12 | 13 | 8 |
| Turnover Rate of Employees in United Kingdom | % | 7 | 14 | 14 |
| Turnover Rate of Female Employees | % | 12 | 13 | 11 |
| Turnover Rate of Male Employees | % | 12 | 15 | 9 |
| Turnover Rate of Total Employees | % | 12 | 14 | 9 |
Lost days due to work injury.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 156 | 106 | 17 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2015 |
|---|---|---|
| Number of People Receiving Training on Work Safety | persons | 663 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Percentage of Employees Trained | percent | 89 | 88 | 89 |
| Percentage of Trained General Employees | percent | 86 | 87 | 89 |
| Percentage of Trained Middle Management | percent | 92 | 88 | 89 |
| Percentage of Trained Senior Management | percent | 83 | 88 | 86 |
| Percentage of Trained Supervisory-level Employees | percent | 91 | 88 | 88 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 16 | 17 | 16 |
| Average Training Hours (General Employees) | hours | 11 | 13 | 13 |
| Average Training Hours (Male) | hours | 13 | 15 | 14 |
| Average Training Hours (Middle Management) | hours | 16 | 18 | 17 |
| Average Training Hours (Senior Management) | hours | 14 | 17 | 15 |
| Average Training Hours per Employee | hours | 15 | 16 | 15 |
| Total Training Hours | hours | 16256 | 22598 | 23356 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | 2 | 1 | 3 | |
| Number of Suppliers in Australia | 1 | 1 | 1 | |
| Number of Suppliers in Europe | 3 | 3 | 4 | |
| Number of Suppliers in Hong Kong | 89 | 96 | 108 | |
| Number of Suppliers in Mainland China | 2 | 3 | 1 | |
| Number of Suppliers in United Kingdom | 44 | 114 | 101 | |
| Number of Suppliers in United States | 3 | 5 | 8 | |
| Number of Total Suppliers | 144 | 223 | 226 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Total Number of Customer Complaints | 14333 | 14255 | 13265 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 21 | 31 | 358 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 66 | 105 | 1455 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2013 | 2014 | 2015 |
|---|---|---|---|---|
| Total Public Welfare Donations | million dollars | 2.1 | 2.3 | 2.8 |
| Total Social Investment | million dollars | 2.9 | 3.1 | 4 |
| Total Volunteer Service Hours | hours | 2421 | 2842 | 3620 |