2014 Social Responsibility Report

Company: CHINA SOUTH AIR (1055)
Year: 2014
Published: 2015-03-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2010 2011 2012 2013 2014 Report Pages
Collective ton-kilometer Fuel-burn kg 0.3 0.29 0.3 0.3 0.3 33
Direct emission of carbon dioxide from jet fuel burning million metric tons 18.94 32
Electricity equivalent standard coal metric tons 22857.2 32
Natural gas equivalent standard coal metric tons 40462.46 32
Passenger Aircraft (total) 602 7
Reduction in fuel-burn per engine after Rolls-Royce Trent 900 upgrade 1% 34
Reduction of CO2 emission tons 40000 4
Share of aircraft aged 0-3 years 35.62% 33
Share of aircraft aged 3-6 years 24.35% 33

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2014 Report Pages
CO2 emission reduction per engine per year after Rolls-Royce Trent 900 upgrade tons per engine per year 315 34

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2010 2011 2012 2013 2014 Report Pages
Annual passenger throughput million 100 4
Coal consumption metric tons 40036 32
Coal equivalent standard coal metric tons 28597.71 32
Coal share of total energy consumption 0.32% 32
Diesel consumption metric tons 7988.11 32
Diesel equivalent standard coal metric tons 11639.48 32
Diesel share of total energy consumption 0.13% 32
Electric baggage tractors put into use in ground operations 5 37
Electric forklifts put into use in ground operations 11 37
Electric ground air condition trucks put into use in ground operations 1 37
Electricity consumption thousand kWh 185982.1 32
Electricity share of total energy consumption 0.26% 32
Energy Consumption per 10000RMB revenue (ton equivalent standard coal) ton equivalent standard coal 0.76 0.69 0.71 0.81 0.83 33
Energy consumption per 10000 RMB revenue metric tons of standard coal 0.83 32
Fleet size (number of aircraft) 422 444 491 561 612 7
Flight time of Guangzhou-New York route hours 16 8
Freight Traffic (thousand tons) thousand tons 1276 1433 6
Gasoline consumption metric tons 6935.39 32
Gasoline equivalent standard coal metric tons 10204.73 32
Gasoline share of total energy consumption 0.11% 32
Ground energy consumption share 1.39% 32
Ground power vehicles put into use in ground operations 6 37
Jet-fuel consumption metric tons 6013504.9 32
Jet-fuel equivalent standard coal metric tons 8848271.11 32
Jet-fuel share of total energy consumption 98.61% 32
Liquefied gas consumption metric tons 641.59 32
Liquefied gas equivalent standard coal metric tons 1099.88 32
Liquefied gas share of total energy consumption 0.01% 32
Natural gas consumption thousand m³ 30422.9 32
Natural gas share of total energy consumption 0.45% 32
Number of B737-300 aircraft 3 8
Number of B737-700 aircraft 50 8
Number of B737-800 aircraft 208 8
Number of B747F aircraft 2 8
Number of B757 aircraft 19 8
Number of B777F aircraft 8 8
Number of E190 aircraft 25 8
Number of aircraft aged 0-3 years 218 33
Number of aircraft aged 3-6 years 149 33
Number of apartments purchased through group purchase 280 59
Number of newly delivered 737NG aircraft with winglets ex-factory aircraft 6 34
Other energy consumption metric tons 6610 32
Other energy equivalent standard coal metric tons 9725.95 32
Other energy share of total energy consumption 0.01% 32
Total cargo and mail carried million tons 1.43 11
Total energy consumption equivalent to standard coal million metric tons 8.97 32
Total equivalent standard coal consumption metric tons 8972858.52 32

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 Report Pages
Water consumption million metric tons 6.42 32

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2014 Report Pages
Consequent fuel saving from improved payload reporting tons 294 34
Fuel savings per engine per year after Rolls-Royce Trent 900 upgrade tons per engine per year 100 34

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2014 Report Pages
Air source trailers put into use in ground operations 1 37
Deviation of expected payload lowered by 15.48% 34
Distance of Guangzhou-New York route km 13500 8
Number of 737NG aircraft retrofitted with winglets aircraft 17 34
Number of 737NG aircraft retrofitted with winglets since 2011 aircraft 89 34
Water quality monitor reports issued reports 12 58

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2013 2014 Report Pages
Annual flight hours completed million hours 2.03 4
Average age of fleet years 6 33
Economic growth year on year % 10.38 4
New job opportunities provided 3000 4
Number of colleagues receiving subsidy from the Mutual Fund persons 162 59
Passenger Traffic (thousand) thousand 91791 100919 6
Passengers carried by China Southern during Chinese New Year passenger peak persons 9100000 63
Passengers carried by China Southern on busiest day of Chinese New Year persons 265000 63
Total Turnover (million ton-kilometer) million ton-kilometer 17469 19780 6
Total flight operation hours million hours 13.52 4
Total number of aircraft 612 8

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2014 Report Pages
Total turnover of fleet billion ton-kilometer 19.78 4

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Report Pages
China Southern flights operated during Chinese New Year passenger peak flights 62000 63
Incident per 10000 flight hour (China Southern) 0.13 0.064 0.065 0.064 0.089 0.008 0.036 0.02 0.012 30
Incident per 10000 flight hour (National average) 0.39 0.34 0.3 0.28 0.32 0.384 0.374 0.425 0.383 0.051 30
Incident per 10000 flight hour (Safety Indicators of 2014) Incident per 10000 flight hour 0.012 29

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2012 2013 2014 Report Pages
Accumulated safe flight hours million 13.52 11
Alcohol checks at Guangzhou headquarter for flight crew 6304 57
Annual physical examinations for flight crew 50000 57
Consecutive months of aviation security months 246 4
Consecutive months of flight safety months 182 4
Diagnostic checks for ground staff 29000 57
Ground staff receiving complimentary health check services 18953 57
Gynecological examinations for ground staff 2787 57
Malignant delay rate % -- -- 1.14% 39
Physical examinations at Guangzhou headquarter for flight crew before ultra-high elevation airport operations 2918 57

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2014 Report Pages
Colleagues and family members using telephone counseling service 1173 58
Medical seminars and health seminars for cabin crew 100 57
Number of training sessions held sessions 7529 52
Training coverage of employees % 86 52

The average training hours completed per employee by gender and employee category.

Indicator Unit 2014 Report Pages
Front line training person-time person-time 230000 52
Total face-to-face counseling service hours hours 811 58
Total training person-time person-time 290000 52

Number of suppliers by geographical region.

Indicator Unit 2014 since 2009 Report Pages
Balance of the Mutual Fund as of December 31 RMB 2646400 59
Number of Branches 15 7
Number of Domestic Sales Offices 25 7
Number of Freighter aircraft 10 8
Number of Overseas Sales Offices 64 7
Number of PCs purchased through group purchase 100 59
Number of destinations in Australia and New Zealand served by CSN destinations 5 68
Number of destinations served in Africa 1 8
Number of destinations served in Asia 191 8
Number of destinations served in Europe 8 8
Number of destinations served in North America 5 8
Number of destinations served in Oceania 5 8
Number of domestic routes operated 600 8
Number of freighter routes operated 13 8
Number of group purchase agreements renewed 15 59
Number of group purchase agreements signed 55 59
Number of international and regional routes operated 160 8
Number of private vehicles purchased through group purchase 1093 59
Number of providers for group purchase contract negotiation 120 59

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2014 Report Pages
Number of group purchase information disseminated 150 59

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2014 Report Pages
Number of passengers carried on international routes increased by 20.70% 11

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2012 2013 2014 Report Pages
Baggage error rate % 0.027% 0.089% 0.090% 39
Complaint rate % 0.033% 0.034% 0.034% 39
Flight punctuality rate % 77.16% 74.13% 72.61% 39
Growth in total turnover of fleet % 13.23 4
In-flight medical equipment installed across fleet 1895 57
Increase in annual passenger throughput % 9.94 4
Number of hits on group purchase website 130000 59
Number of movie tickets purchased through group purchase 120000 59
Number of travel packages purchased through group purchase 1000 59
Through check-in rate % 98.71% 97.10% 98.77% 39
Total number of destinations served 210 8
Total number of passengers carried million 100.92 11

Description of quality assurance process and recall procedures.

Indicator Unit 2014 Report Pages
Number of Rolls-Royce Trent 900 engines upgraded engines 14 34

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2014 Report Pages
Coverage of traditional paper documents by China Southern's EFB version 90% 37

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2014 Report Pages
Duties and taxes contributed billion RMB 5.36 4

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2014 Report Pages
Audience at Sydney Festival grand opening speech delivered by China Southern people 60000 68
Health seminars organized for employees 10 57
Pamphlets on Ebola Hemorrhagic Fever prevention distributed pamphlets 20000 58

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2012 2014 Report Pages
Annual revenue billion RMB 108.31 4
Blood donations organized for ground staff 145 57
Donations delivered by 'Ten-fen' Care Foundation million RMB 6.4 4
Donations to education funds in 10 universities million RMB 2.2 4
Free tickets sent out for Spring Festival Reunion activity tickets 32000 63
Number of roll-up banners displayed at canteens and clubs 102 59
Pairs of shoes collected for Cenyin Primary School children pairs 100 68
Total cost-saving for employees through group purchase schemes RMB 30000000 59
Total subsidy amount from the Mutual Fund RMB 847742 59

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014
Direct GHG Emissions (Scope 1) million metric tons 18.94
GHG Emissions from Natural Gas metric tons standard coal equivalent 40462.46
GHG Emissions from Purchased Electricity metric tons standard coal equivalent 22857.2

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2014
CO2 Emissions Reduction Compared to Last Year tons per engine per year 315

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2010 2011 2012 2013 2014
Diesel Fuel Consumption metric tons 7988.11
Energy Consumption Intensity (By Revenue) ton equivalent standard coal 0.76 0.69 0.71 0.81 0.83
Gasoline Consumption metric tons 6935.39
Natural Gas Consumption thousand m³ 30422.9
Purchased Electricity thousand kWh 185982.1
Total Energy Consumption metric tons of standard coal 8972858.52

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014
Water Consumption million metric tons 6.42

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) kg

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2014
Number of New Employees 3000
Number of Total Employees 82132
Percentage of Bachelor's Degree Employees % 37.13
Percentage of Below Junior College Employees % 27.71
Percentage of Female Employees % 40.84
Percentage of Male Employees % 59.16
Percentage of Master's Degree Employees % 2.91

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2014
Health Check Coverage for Employees people 29000

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2014
Percentage of Employees Trained % 86

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2014
Total Training Hours hours 811

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2012 2013
Complaint Growth Rate % None 3.03

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2012 2014
Investment in Education Donation million RMB 2.2
Total In-kind Donations pairs 100 32000
Total Public Welfare Donations million RMB 6.4
Total Social Investment million RMB 6.4