2013 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Direct emissions (Scope 1) Hong Kong | tCO₂e | 477.7 | 37 |
| Direct emissions (Scope 1) Mainland China | tCO₂e | 11.76 | 37 |
| Greenhouse gas emissions intensity of buildings in use Hong Kong | tCO₂e/m² (CFA)/year | 0.078 | 37 |
| Greenhouse gas emissions intensity of buildings in use Mainland China | tCO₂e/m² (CFA)/year | 0.078 | 37 |
| Indirect emissions (Scope 2) Hong Kong | tCO₂e | 57477.32 | 37 |
| Indirect emissions (Scope 2) Mainland China | tCO₂e | 65190.96 | 37 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2013–2015 | Report Pages |
|---|---|---|---|
| Targeted greenhouse gas emission reduction from 2013 to 2015 | % | 3 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2010 | 2011 | 2012 | 2013 | Report Pages |
|---|---|---|---|---|---|---|
| Direct energy consumption Diesel Hong Kong | liters | 2744 | 37 | |||
| Direct energy consumption Diesel Mainland China | liters | 5395 | 37 | |||
| Direct energy consumption Natural Gas Mainland China | m³ | 4005 | 37 | |||
| Direct energy consumption Towngas Mainland China | m³ | 217960 | 37 | |||
| Electricity Consumption Hong Kong | kWh | 94748056 | 92364730 | 95030762 | 82101451 | 37 |
| Electricity Consumption Mainland China | kWh | 75954013 | 73878442 | 72112995 | 85680761 | 37 |
| Energy intensity of buildings in use Hong Kong | kWh/m²/year | 115.17 | 112.27 | 115.73 | 111.31 | 37 |
| Energy intensity of buildings in use Mainland China | kWh/m²/year | 115.92 | 112.75 | 110.05 | 102.46 | 37 |
| GFA under construction in Mainland China | million square feet | 32 | 23 | |||
| Reduction in electricity consumption compared with 2010 baseline | % | 7.7 | 17, 36 | |||
| Reduction in electricity consumption since January 2013 due to air conditioning chiller upgrades | % | 3 | 36 | |||
| Renewable energy generated Hong Kong | kWh | 200 | 37 | |||
| Renewable energy generated Mainland China | kWh | 248092 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2012 | 2013 | Report Pages |
|---|---|---|---|---|
| Fresh water consumption in Hong Kong | m³ | 589248 | 482649 | 34 |
| Fresh water consumption in Mainland China | m³ | 456606 | 563950 | 34 |
| Percentage of water reused in Hong Kong | % | 2.6 | 34 | |
| Percentage of water reused in Mainland China | % | 1.2^4 | 34 | |
| Water intensity in our buildings in Hong Kong | m³/m² | 1.58 | 1.35 | 34 |
| Water intensity in our buildings in Mainland China | m³/m² | 1.78 | 1.46 | 34 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2013 | 2015 | Report Pages |
|---|---|---|---|---|
| Investment in air conditioning chiller upgrades at Standard Chartered Bank Building, The Peak Galleria and Grand Plaza Office Tower One and Tower Two | million HKD | 58.3 | 36 | |
| Number of properties with completed energy audits in Hong Kong | 16 | 36 | ||
| Number of properties with completed energy audits in mainland China | 3 | 36 | ||
| Targeted reduction in electricity consumption by 2015 using 2010 as baseline | % | 50 | 36 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2012 | 2013 | Report Pages |
|---|---|---|---|---|
| 23-39 Blue Pool Road project registered with LEED for Homes International Pilot program | project | 1 | 7 | |
| Peak Galleria Silver Rating of Provisional Assessment under BEAM Plus V1.1 for Existing Building of HKGBC | BEAM Plus V1.1 | Silver | 15 | |
| Plaza 66 and Grand Gateway 66, Shanghai, LEED Gold Certification requirements incorporated into three year upgrade plan | LEED | Gold | 15 | |
| Property in Hong Kong | million sq ft | 7 | 7 | 22 |
| Property in mainland China | million sq ft | 42 | 47 | 22 |
| Property portfolio distribution by GFA (Hong Kong) | % | 32 | 23 | |
| Property portfolio distribution by GFA (Mainland China) | % | 68 | 23 | |
| SCBB Gold Rating of Provisional Assessment under BEAM Plus V1.2 for Existing Building of the HKGBC | BEAM Plus V1.2 | Gold | 15 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2012 | 2013 | Report Pages |
|---|---|---|---|---|
| Direct costs and operating expenses | million HK$ | 1630 | 2301 | 22 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2012 | 2013 | 2018 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Alignment exercise on human resources and administration policies across Hong Kong and mainland China | % | 65 | 17 | |||
| Annual staff costs | million HK$ | 907 | 959 | 22 | ||
| Projected number of college graduates in mainland China | 200000000 | 13 | ||||
| Projected number of workers below age 55 in Hong Kong | 600000 | 13 | ||||
| Projected percentage of college graduates in mainland China labor force | % | 20 | 13 | |||
| Staff | 3367 | 3804 | 22 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2012 | 2013 | Report Pages |
|---|---|---|---|---|
| Employee Turnover (Hong Kong) | 15% | 15.4% | 44 | |
| Employee Turnover (Mainland China) | 11% | 14.4% | 44 | |
| Employee Turnover (Total) | 12% | 14.8% | 44 | |
| Turnover | million HK$, million HKD | 7372 | 9138 | 22, 23 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Injury rate, Hong Kong | cases per 100 full-time employees | 3.07 | 50 |
| Injury rate, Mainland China | cases per 100 full-time employees | 1.09 | 50 |
| Non-fatal work injuries, Hong Kong | 32 | 50 | |
| Non-fatal work injuries, Mainland China | 30 | 50 | |
| Total work injuries (fatal and non-fatal), all regions | 62 | 50 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Absentee rate, Hong Kong | % | 2.34 | 50 |
| Absentee rate, Mainland China | % | 1.32 | 50 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Total training hours (all regions, all staff) | hours | 56298 | 48 |
| Total training hours for Hang Lung Star Service Campaign in Hong Kong | hours | 2243 | 48 |
| Total training hours for Hang Lung Star Service Campaign in Mainland China | hours | 7545 | 48 |
| Total training hours for the Hang Lung Integrity Program in Hong Kong | hours | 105 | 46 |
| Total training hours for the Hang Lung Integrity Program in mainland China | hours | 1884 | 46 |
| Total training hours in Hong Kong | hours | 12255 | 48 |
| Total training hours in Mainland China | hours | 44043 | 48 |
| Training hours for Administrative Staff Total | hours | 20858 | 48 |
| Training hours for Administrative Staff in Hong Kong (Female) | hours | 1723 | 48 |
| Training hours for Administrative Staff in Hong Kong (Male) | hours | 2775 | 48 |
| Training hours for Administrative Staff in Mainland China (Female) | hours | 6292 | 48 |
| Training hours for Administrative Staff in Mainland China (Male) | hours | 10068 | 48 |
| Training hours for Executive Staff Total | hours | 3715 | 48 |
| Training hours for Executive Staff in Hong Kong (Female) | hours | 980 | 48 |
| Training hours for Executive Staff in Hong Kong (Male) | hours | 1578 | 48 |
| Training hours for Executive Staff in Mainland China (Female) | hours | 445 | 48 |
| Training hours for Executive Staff in Mainland China (Male) | hours | 712 | 48 |
| Training hours for Operational Staff Total | hours | 31725 | 48 |
| Training hours for Operational Staff in Hong Kong (Female) | hours | 1992 | 48 |
| Training hours for Operational Staff in Hong Kong (Male) | hours | 3207 | 48 |
| Training hours for Operational Staff in Mainland China (Female) | hours | 10202 | 48 |
| Training hours for Operational Staff in Mainland China (Male) | hours | 16324 | 48 |
Number of suppliers by geographical region.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Percentage of procurement spending awarded to new suppliers | percent | nearly 20% | 19 |
| Percentage of suppliers - Building Maintenance Services | % | 37 | 53 |
| Percentage of suppliers - Electrical & Mechanical Services | % | 11 | 53 |
| Percentage of suppliers - Facility Maintenance Services | % | 10 | 53 |
| Percentage of suppliers - General supplies | % | 15 | 53 |
| Percentage of suppliers - Hygiene Supplies | % | 6 | 53 |
| Percentage of suppliers - Hygiene, Cleaning & Sanitation Services | % | 6 | 53 |
| Percentage of suppliers - IT, Telecom Supplies & Services | % | 5 | 53 |
| Percentage of suppliers - Security Services | % | 10 | 53 |
| Total number of suppliers | 281 | 53 | |
| Total payment to suppliers | HK$ million | 104 | 53 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Number of suppliers assessed (including goods and services, cleaning and security contractors, wholesalers) | suppliers | 5 | 19 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Supplier Assessment for Labor Practices | Five of our key suppliers which contribute to 30% of our total procurement spending in 2013 were assessed | 66 | |
| Supplier Human Rights Assessment | Five of our key suppliers which contribute to 30% of our total procurement spending in 2013 were assessed | 66 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2013 | 2014 | Report Pages |
|---|---|---|---|---|
| Percentage of purchased goods produced with environmental considerations | % | 11 | 54 | |
| Target percentage of purchased goods produced with environmental considerations | % | 15 | 54 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2013 | Report Pages |
|---|---|---|---|
| Sales from The Long Beach, The HarbourSide and AquaMarine | million HKD | 5200 | 23 |
| Share of total GFA as property development projects on Mainland reach completion | % | 87 | 23 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2012 | 2013 | Report Pages |
|---|---|---|---|---|
| Tax paid | million HK$ | 973 | 897 | 22 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2011 | 2012 | 2013 | Report Pages |
|---|---|---|---|---|---|
| Financial donations | million HK$ | 14 | 16 | 22 | |
| Increase in service hours | percent | 66% | 19 | ||
| Increase volunteer service hours by more than 10% in 2013 | percent | more than 10% | 18 | ||
| Number of volunteers in Hong Kong | 102 | 116 | 173 | 60 | |
| Number of volunteers in Mainland China | 210 | 514 | 60 | ||
| Total number of volunteers (Hong Kong + Mainland China) | 102 | 376 | 687 | 60 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 489.46 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 122668.28 |
| Scope 1 GHG Emissions Intensity (By Area) | tCO₂e/m² (CFA)/year | 0.078 |
| Total GHG Emissions | tCO₂e | 123157.74 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² (CFA)/year | 0.078 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Glass Waste | kg |
| Non-Hazardous Waste Landfilling | tons |
| Non-Hazardous Waste Recycled | liters |
| Paper Waste | kg |
| Plastic Waste | kg |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2013–2015 |
|---|---|---|
| Target GHG Emissions Reduction Percentage Compared to Last Year | % | 3 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2010 | 2011 | 2012 | 2013 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | liters | 2744 | |||
| Energy Consumption Intensity (By Area per Year) | kWh/m²/year | 115.17 | 112.27 | 115.73 | 111.31 |
| LPG Consumption | m³ | 217960 | |||
| Natural Gas Consumption | m³ | 4005 | |||
| Purchased Electricity | kWh | 75954013 | 73878442 | 95030762 | 82101451 |
| Renewable Energy Consumption | kWh | 200 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2012 | 2013 |
|---|---|---|---|
| Recycled Water Percentage | % | 1.2 | |
| Water Consumption | m³ | 589248 | 563950 |
| Water Consumption Intensity (By Revenue) | m³/m² | 1.78 | 1.46 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2013 | 2015 |
|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | million HKD | 58.3 | |
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | 19 | ||
| Target Electricity Usage Reduction Percentage Compared to Last Year | % | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2012 | 2013 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 2295 | ||
| Number of Employees Aged Above 50 | 422 | ||
| Number of Employees Aged Below 30 | 1078 | ||
| Number of Employees in Hong Kong | 1053 | ||
| Number of Employees in Hong Kong and Mainland China | 3804 | ||
| Number of Employees in Mainland China | 2751 | ||
| Number of Female Employees | 1465 | ||
| Number of Full-time Employees | 3795 | ||
| Number of Male Employees | 2339 | ||
| Number of New Employees | 1182 | ||
| Number of New Employees (Female) | 376 | ||
| Number of New Employees (Hong Kong) | 329 | ||
| Number of New Employees (Mainland China) | 853 | ||
| Number of New Employees (Male) | 806 | ||
| Number of Part-time Employees | 9 | ||
| Number of Total Employees | 3367 | 3804 | |
| Percentage of Employees Aged 30-50 | % | 60.4 | |
| Percentage of Employees Aged Above 50 | % | 11.1 | |
| Percentage of Employees Aged Below 30 | % | 28.3 | |
| Percentage of Employees in Hong Kong | % | 27.7 | |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | |
| Percentage of Employees in Mainland China | % | 72.3 | |
| Percentage of Female Employees | % | 38.5 | |
| Percentage of Full-time Employees | % | 99.8 | |
| Percentage of Male Employees | % | 61.5 | |
| Percentage of Part-time Employees | % | 0.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2012 | 2013 |
|---|---|---|---|
| Turnover Rate of Employees in Hong Kong | % | 15 | 15.4 |
| Turnover Rate of Employees in Mainland China | % | 11 | 14.4 |
| Turnover Rate of Total Employees | % | 12 | 14.8 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Absentee rate, Hong Kong | % | 2.34 |
| Absentee rate, Mainland China | % | 1.32 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Total Training Hours | hours | 56298 |
| Training Hours of Anti-corruption | hours | 1989 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Number of Total Suppliers | 281 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | % | 100 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2013 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | suppliers | 5 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2013 | 2014 |
|---|---|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | % | 11 | 15 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2011 | 2012 | 2013 |
|---|---|---|---|---|
| Number of Registered Volunteers | 102 | 376 | 687 | |
| Total Cash Donations | million HK$ | 14 | 16 | |
| Total Public Welfare Donations | million HK$ | 14 | 16 | |
| Total Social Investment | million HK$ | 14 | 16 |