2024 ESG Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxides (NOx) | kg | 2.21 | 2.02 | 76 |
| Particulate Matter (PM) | kg | 0.16 | 0.15 | 76 |
| Sulphur Oxides (SOx) | kg | 0.07 | 0.07 | 76 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Air Business Travel | tonnes CO2e | 422.22 | 560.01 | 76 |
| GHG emission intensity | tonnes CO2e/employee, tonnes CO2e/sq.ft. | 1.86 | 0.01 | 76 |
| Overall GHG emissions change compared to previous year | increase | approximately 5% | 70 | |
| Scope 1 GHG emissions change compared to previous year | decrease | approximately -14% | 70 | |
| Scope 1 emissions | tonnes CO2e | 12.11 | 10.44 | 76 |
| Scope 2 emissions | tonnes CO2e | 642.23 | 598.85 | 76 |
| Scope 3 emissions | tonnes CO2e | 462.58 | 566.15 | 76 |
| Total GHG emissions | tonnes CO2e | 1116.84 | 1175.43 | 76 |
| Total Scope 1 and 2 emissions | tonnes CO2e | 654.34 | 609.29 | 76 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Intensity of hazardous waste | tonnes/1000 employee, tonnes/1000 sq.ft. | 3.2 | 0.03 | 76 |
| Total hazardous waste | tonnes | 1.92 | 2.28 | 76 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Intensity of non-hazardous waste | tonnes/1000 employee, tonnes/1000 sq.ft. | 0.24 | 26.42 | 76 |
| Percentage of used coffee capsules recycled | 100% | 73 | ||
| Total non-hazardous waste | tonnes | 19.71 | 16.46 | 76 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Operational-level carbon neutrality achieved | Yes | Yes | 73 | |
| Scope 2 GHG emissions change compared to previous year | decrease | approximately -7% | 70 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Percentage of hazardous waste recycled | 100% | 73 | ||
| Waste Disposal | tonnes CO2e | 40.16 | 5.97 | 76 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Cooling (Electricity) | MWh | 35 | 31.55 | 76 |
| Electricity | MWh | 933.91 | 900.83 | 76 |
| Electricity consumption | kWh | 933907 | 900826 | 62 |
| Intensity of energy consumption | MWh/employee, MWh/sq.ft. | 1.69 | 0.01 | 76 |
| Number of server racks at external data centers | units | 12 | 62 | |
| Petrol | Liters | 4554.64 | 4534.23 | 76 |
| Total energy consumption | MWh | 1013.05 | 976.32 | 76 |
| Year-on-year decrease in electricity consumption | % | -3.54 | 62 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Intensity of water consumption | m3/employee | 0.52 | 0.41 | 76 |
| Water Consumption | m3 | 310.25 | 254.8 | 76 |
| Water Consumption (GHG Emissions) | tonnes CO2e | 0.2 | 0.17 | 76 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Number of desktop computers reduced through VDI and VPN adoption | units | 100 | 62 | ||
| Percentage of offices installed with LED lights | % | 62 | 62 | ||
| Target for corporate office lighting upgraded to LED by 2030 | % | 100 | 71 | ||
| Target for further reduction of desktop computers through VDI and VPN adoption | units | 50 | 62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| New Employee Rate | 20% | 19% | 45 | |
| Number of Employees Above 55 | 18 | 19 | 45 | |
| Number of Employees Age 18-25 | 26 | 36 | 45 | |
| Number of Employees Age 26-35 | 279 | 281 | 45 | |
| Number of Employees Age 36-45 | 187 | 196 | 45 | |
| Number of Employees Age 45-55 | 91 | 91 | 45 | |
| Number of Employees in General Staff Position | 339 | 357 | 45 | |
| Number of Employees in Hong Kong | 576 | 601 | 45 | |
| Number of Employees in Macao | 4 | 4 | 45 | |
| Number of Employees in Management Position | 110 | 121 | 45 | |
| Number of Employees in Manager Position | 152 | 145 | 45 | |
| Number of Employees in Singapore | 21 | 18 | 45 | |
| Number of Female Employees | 277 | 282 | 45 | |
| Number of Full-time Employees | 601 | 623 | 45 | |
| Number of Male Employees | 324 | 341 | 45 | |
| Number of New Employees Above 55 | 3 | 45 | ||
| Number of New Employees Age 18-25 | 14 | 33 | 45 | |
| Number of New Employees Age 26-35 | 81 | 65 | 45 | |
| Number of New Employees Age 36-45 | 19 | 14 | 45 | |
| Number of New Employees Age 45-55 | 5 | 4 | 45 | |
| Number of New Employees in Hong Kong | 113 | 110 | 45 | |
| Number of New Employees in Macao | 4 | 1 | 45 | |
| Number of New Employees in Singapore | 5 | 5 | 45 | |
| Number of New Female Employees | 67 | 48 | 45 | |
| Number of New Male Employees | 55 | 68 | 45 | |
| Number of Total Employees | 601 | 623 | 45 | |
| Percentage of Female Employees | 46% | 45% | 45 | |
| Percentage of Female Employees Among the Management and Managers | 39% | 38% | 45 | |
| Percentage of Internal Hires | 3.5% | 45 | ||
| Percentage of Male Employees | 54% | 55% | 45 | |
| Proportion of New Employees Above 55 | 17% | 45 | ||
| Proportion of New Employees Age 18-25 | 54% | 92% | 45 | |
| Proportion of New Employees Age 26-35 | 29% | 23% | 45 | |
| Proportion of New Employees Age 36-45 | 10% | 7% | 45 | |
| Proportion of New Employees Age 45-55 | 5% | 4% | 45 | |
| Proportion of New Employees in Hong Kong | 20% | 18% | 45 | |
| Proportion of New Employees in Macao | 100% | 25% | 45 | |
| Proportion of New Employees in Singapore | 24% | 28% | 45 | |
| Proportion of New Female Employees | 24% | 17% | 45 | |
| Proportion of New Male Employees | 17% | 20% | 45 | |
| The Ratio of Total Remuneration of Males to Females | 1.48:1 | 1.44:1 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee Turnover Rate | 24% | 15% | 45 | |
| Number of Employees Above 55 Who Left | 8 | 2 | 45 | |
| Number of Employees Age 18-25 Who Left | 15 | 10 | 45 | |
| Number of Employees Age 26-35 Who Left | 74 | 46 | 45 | |
| Number of Employees Age 36-45 Who Left | 35 | 29 | 45 | |
| Number of Employees Age 45-55 Who Left | 14 | 7 | 45 | |
| Number of Employees Who Left in Hong Kong | 142 | 85 | 45 | |
| Number of Employees Who Left in Macao | 4 | 1 | 45 | |
| Number of Employees Who Left in Singapore | 4 | 8 | 45 | |
| Number of Female Employees Who Left | 67 | 43 | 45 | |
| Number of Male Employees Who Left | 79 | 51 | 45 | |
| Turnover Rate of Employees Above 55 | 44% | 11% | 45 | |
| Turnover Rate of Employees Age 18-25 | 58% | 28% | 45 | |
| Turnover Rate of Employees Age 26-35 | 27% | 16% | 45 | |
| Turnover Rate of Employees Age 36-45 | 19% | 15% | 45 | |
| Turnover Rate of Employees Age 45-55 | 15% | 8% | 45 | |
| Turnover Rate of Employees in Hong Kong | 25% | 14% | 45 | |
| Turnover Rate of Employees in Macao | 100% | 25% | 45 | |
| Turnover Rate of Employees in Singapore | 19% | 44% | 45 | |
| Turnover Rate of Female Employees | 24% | 15% | 45 | |
| Turnover Rate of Male Employees | 24% | 15% | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of trained employees (Female) | 277 | 282 | 51 | |
| Number of trained employees (General Staff) | 339 | 357 | 51 | |
| Number of trained employees (Male) | 324 | 341 | 51 | |
| Number of trained employees (Management) | 110 | 121 | 51 | |
| Number of trained employees (Manager) | 152 | 145 | 51 | |
| Proportion of trained employees (Female) | 46% | 45% | 51 | |
| Proportion of trained employees (General Staff) | 56% | 57% | 51 | |
| Proportion of trained employees (Male) | 54% | 55% | 51 | |
| Proportion of trained employees (Management) | 18% | 19% | 51 | |
| Proportion of trained employees (Manager) | 25% | 23% | 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee (All employees) | hours | 30.27 | 30.48 | 51 |
| Average training hours per employee (Female) | hours | 30.33 | 30.27 | 51 |
| Average training hours per employee (General Staff) | hours | 30.18 | 29.38 | 51 |
| Average training hours per employee (Male) | hours | 30.22 | 30.65 | 51 |
| Average training hours per employee (Management) | hours | 30.8 | 33.11 | 51 |
| Average training hours per employee (Manager) | hours | 30.1 | 30.98 | 51 |
| Total training hours (All employees) | hours | 18193.9 | 18986.67 | 51 |
| Total training hours (Female) | hours | 8401.3 | 8536.17 | 51 |
| Total training hours (General Staff) | hours | 10231 | 10487.23 | 51 |
| Total training hours (Male) | hours | 9792.6 | 10450.5 | 51 |
| Total training hours (Management) | hours | 3387 | 4006.82 | 51 |
| Total training hours (Manager) | hours | 4575.9 | 4492.62 | 51 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 0.16 | 0.15 |
| NOâ‚“ Emissions | kg | 2.21 | 2.02 |
| SOâ‚“ Emissions | kg | 0.07 | 0.07 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 12.11 | 10.44 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 642.23 | 598.85 |
| Scope 3 GHG Emissions (Business Travel) | tonnes CO2e | 422.22 | 560.01 |
| Total GHG Emissions | tonnes CO2e | 1116.84 | 1175.43 |
| Total GHG Emissions Intensity (By Area) | tonnes CO2e/sq.ft. | 0.01 | 0.01 |
| Total GHG Emissions Intensity (By Employee) | tonnes CO2e/employee | 1.86 | 1.89 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 462.58 | 566.15 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 1.92 | 2.28 |
| Total Hazardous Waste Intensity (By Area) | tonnes/1000 sq.ft. | 0.02 | 0.03 |
| Total Hazardous Waste Intensity (By Employee) | tonnes/1000 employee | 3.2 | 3.66 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 19.71 | 16.46 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/1000 sq.ft. | 0.24 | 0.21 |
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes/1000 employee | 32.79 | 26.42 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 7 |
| Target GHG Emissions Reduction Percentage Compared to Last Year | % | 50 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 85.13 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | MWh/sq.ft. | 0.01 | 0.01 |
| Energy Consumption Intensity (By Employee) | MWh/employee | 1.69 | 1.57 |
| Gasoline Consumption | Liters | 4554.64 | 4534.23 |
| Purchased Cooling | MWh | 35 | 31.55 |
| Purchased Electricity | MWh | 933.91 | 900.83 |
| Total Energy Consumption | MWh | 1013.05 | 976.32 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | m3 | 310.25 | 254.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 557 | 568 | |
| Number of Employees Aged Above 50 | 18 | 19 | |
| Number of Employees Aged Below 30 | 305 | 317 | |
| Number of Employees in Hong Kong | 576 | 601 | |
| Number of Employees in Macau | 4 | 4 | |
| Number of Employees in Singapore | 21 | 18 | |
| Number of Female Employees | 277 | 282 | |
| Number of Full-time Employees | 601 | 623 | |
| Number of Male Employees | 324 | 341 | |
| Number of New Employees | 122 | 116 | |
| Number of New Employees (Above 50) | 3 | ||
| Number of New Employees (Aged 30-50) | 24 | 83 | |
| Number of New Employees (Aged Below 30) | 95 | 98 | |
| Number of New Employees (Female) | 67 | 48 | |
| Number of New Employees (Hong Kong) | 113 | 110 | |
| Number of New Employees (Male) | 55 | 68 | |
| Number of Total Employees | 601 | 623 | |
| Percentage of Female Employees | % | 46 | 45 |
| Percentage of Male Employees | % | 54 | 55 |
| Percentage of New Employees | % | 20 | 19 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 19 | 15 |
| Turnover Rate of Employees Aged Above 50 | % | 44 | 11 |
| Turnover Rate of Employees Aged Below 30 | % | 58 | 28 |
| Turnover Rate of Employees in Hong Kong | % | 25 | 14 |
| Turnover Rate of Employees in Macau | % | 100 | 25 |
| Turnover Rate of Employees in Singapore | % | 19 | 44 |
| Turnover Rate of Female Employees | % | 24 | 15 |
| Turnover Rate of Male Employees | % | 24 | 15 |
| Turnover Rate of Total Employees | % | 24 | 15 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 46 | 45 |
| Percentage of Trained General Employees | % | 56 | 57 |
| Percentage of Trained Male Employees | % | 54 | 55 |
| Percentage of Trained Middle Management | % | 25 | 23 |
| Percentage of Trained Senior Management | % | 18 | 19 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 30.33 | 30.27 |
| Average Training Hours (General Staff) | hours | 30.18 | 29.38 |
| Average Training Hours (Male) | hours | 30.22 | 30.65 |
| Average Training Hours per Employee | hours | 30.27 | 30.48 |
| Total Training Hours | hours | 18193.9 | 18986.67 |