2024 Environmental, Social and Governance Report

Year: 2024
Published: 2025-04-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 2024 Report Pages
K404A refrigerant use - Hotels kg 35 44
Nitrogen oxides (NOx), Commercial Management Projects tonnes 0.052 0.061 45
Nitrogen oxides (NOx), Hotels tonnes 1.237 1.237 45
Nitrogen oxides (NOx), Office Locations tonnes 0.453 0.35 45
Nitrogen oxides (NOx), Projects under Construction tonnes 0.542 0.006 45
Particulate Matters (PM), Commercial Management Projects tonnes 0.007 0.008 45
Particulate Matters (PM), Hotels tonnes 0.115 0.12 45
Particulate Matters (PM), Office Locations tonnes 0.036 0.029 45
Particulate Matters (PM), Projects under Construction tonnes 0.051 45
R134 refrigerant use - Hotels kg 273.9 196.8 44
R134a refrigerant use - Hotels kg 2192.8 3485.9 44
R22 refrigerant use - Hotels kg 1119.4 981 44
R22a refrigerant use - Hotels kg 24.5 151.6 44
R32 refrigerant use - Hotels kg 148.5 147.5 44
R404a refrigerant use - Hotels kg 1791.3 1783.2 44
R410a refrigerant use - Hotels kg 631 453.1 44
Sulphur oxides (SOx), Commercial Management Projects tonnes 0.001 0.001 45
Sulphur oxides (SOx), Hotels tonnes 0.007 0.014 45
Sulphur oxides (SOx), Office Locations tonnes 0.009 0.006 45
Sulphur oxides (SOx), Projects under Construction tonnes 0.011 0.008 45

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Carbon Emission Density (Tonnes of CO2 Equivalent/Square Metre) tonnes CO2 equivalent/square metre 0.01 0.014 0.023 0.036 17
Direct emissions (Scope 1), Commercial Management Projects tonnes CO2e 2397 2467 45
Direct emissions (Scope 1), Hotels tonnes CO2e 101916 97472 45
Direct emissions (Scope 1), Office Locations tonnes CO2e 1676 1158 45
Direct emissions (Scope 1), Projects under Construction tonnes CO2e 308 377 45
Indirect emissions (Scope 2), Commercial Management Projects tonnes CO2e 49104 42459 45
Indirect emissions (Scope 2), Hotels tonnes CO2e 309712 323109 45
Indirect emissions (Scope 2), Office Locations tonnes CO2e 466 N/A 45
Indirect emissions (Scope 2), Projects under Construction tonnes CO2e 1135 929 45
Intensity of total emissions, Commercial Management Projects tonnes CO2e/m2 0.033 0.039 45
Intensity of total emissions, Hotels tonnes CO2e/m2 0.111 0.113 45
Intensity of total emissions, Office Locations tonnes CO2e/m2 0.018 N/A 45
Intensity of total emissions, Projects under Construction tonnes CO2e/m2 0.0001 0.0002 45
Scope 1 Greenhouse Gas Emissions (Tonnes of CO2 Equivalent) tonnes CO2 equivalent 124534 93181 106297 100316 17
Scope 2 Greenhouse Gas Emissions (Tonnes of CO2 Equivalent) tonnes CO2 equivalent 386333 304596 360417 366498 17
Total emissions, Commercial Management Projects tonnes CO2e 51501 44926 45
Total emissions, Hotels tonnes CO2e 411628 420581 45
Total emissions, Office Locations tonnes CO2e 2142 N/A 45
Total emissions, Projects under Construction tonnes CO2e 1443 1306 45

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Construction waste, Commercial Management Projects tonnes 220 1478 45
Construction waste, Hotels tonnes 213.94 202.49 45
Greening waste, Commercial Management Projects tonnes 29 8 45
Greening waste, Hotels tonnes 614.88 130.91 45
Greening waste, Projects under Construction tonnes 28 60 45
Intensity of hazardous waste, Hotels kg/m2 0.01 0.01 45
Total hazardous waste, Hotels tonnes 37.22 32.11 45

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Domestic waste, Commercial Management Projects tonnes 80934.8 73274.27 45
Domestic waste, Hotels tonnes 45084 46441.94 45
Domestic waste, Projects under Construction tonnes 55 45
Food waste, Commercial Management Projects tonnes 3516.2 3371.37 45
Food waste, Hotels tonnes 52765.04 44852.34 45
Inert waste on site, Hotels tonnes 36.79 43.96 45
Inert waste on site, Projects under Construction tonnes 1855 1820 45

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Acetylene consumption - Hotels litres 475 80 44
Acetylene consumption - Projects under Construction litres 4595 4240 44
Central cooling consumption - Commercial Management Projects kWh 2960967 5404967 44
Central cooling consumption - Hotels kWh 40875198 49745254 44
Central heating consumption - Commercial Management Projects kWh 876503 878366 44
Central heating consumption - Hotels kWh 28269095 16615315 44
Concrete consumption - Commercial Management Projects m³ 160 44
Concrete consumption - Hotels m³ 59.05 55.74 44
Concrete consumption - Projects under Construction m³ 102885 96900 44
Diesel consumption - Commercial Management Projects litres 1600 2218 44
Diesel consumption - Hotels litres 54328 72976 44
Diesel consumption - Office Locations litres 13114 1050 44
Diesel consumption - Projects under Construction litres 66328 23239 44
Electricity consumption - Commercial Management Projects kWh 83436814 74489092 44
Electricity consumption - Hotels kWh 428706021 380982231 44
Electricity consumption - Office Locations kWh 1731190 817367 44
Electricity consumption - Projects under Construction kWh 1990198 44
Energy Consumption Intensity Gigajoules/Square Metre 0.089 0.124 0.205 0.332 16
Energy intensity - Commercial Management Projects GJ/m² 0.231 0.293 44
Energy intensity - Hotels GJ/m² 0.999 1.059 44
Energy intensity - Office Locations GJ/m² 0.2 44
Energy intensity - Projects under Construction GJ/m² 0.001 0.001 44
Gasoline consumption - Hotels litres 400697 508385 44
Gasoline consumption - Office Locations litres 603029 434366 44
Gasoline consumption - Projects under Construction litres 46856 115364 44
H-shapes iron consumption - Hotels tonnes 1.2 44
LPG consumption - Hotels litres 39758 44
Natural gas consumption - Commercial Management Projects m³ 1106717 1138275 44
Natural gas consumption - Hotels m³ 40259440 37728775 44
Natural gas consumption - Office Locations m³ 17712 44
Natural gas consumption - Projects under Construction m³ 4408 4160 44
Steam consumption - Hotels tonnes 127726 311874 44
Total Energy Consumption Gigajoules 4327953 3474029 4110967 4284076 16
Total energy consumption - Commercial Management Projects GJ 357330 335174 44
Total energy consumption - Hotels GJ 3719111 3937992 44
Total energy consumption - Office Locations GJ 23321 44
Total energy consumption - Projects under Construction GJ 11205 10909 44

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 2025 Report Pages
Intensity of non-hazardous water produced, Commercial Management Projects kg/m2 54.822 68.398 45
Intensity of non-hazardous water produced, Hotels kg/m2 26.506 24.648 45
Intensity of non-hazardous water produced, Projects under Construction kg/m2 0.128 0.241 45
Intensity of tap water - Commercial Management Projects m³/m² 0.685 1.004 44
Intensity of tap water - Hotels m³/m² 2.229 2.344 44
Intensity of tap water - Office Locations m³/m² 0.078 44
Intensity of tap water - Projects under Construction m³/m² 0.032 0.055 44
Overall environmental footprint reduction with a 15% reduction in water use intensity at The Ritz-Carlton, Harbin percent reduction in water use intensity 15 20
Tap water consumption - Commercial Management Projects m³ 1057967 1147096 44
Tap water consumption - Hotels m³ 8302792 8717237 44
Tap water consumption - Office Locations m³ 9121 44
Tap water consumption - Projects under Construction m³ 467055 443960 44

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Outdoor landscape fountain water savings at Double Tree by Hilton Chongqing Wanzhou tonnes of water saved annually 350 20
Water intensity reduction at Renaissance Beijing Capital Hotel (based on the 2016 baseline) percent reduction 15 20

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2023 2024 Report Pages
Steel bars consumption - Hotels tonnes 0.31 44
Steel bars consumption - Projects under Construction tonnes 188891 162416 44
Wooden board consumption - Hotels tonnes 22.46 26.57 44
Wooden board consumption - Projects under Construction tonnes 62304 57110 44

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 2019 2020 2021 2022 2023 2024 Report Pages
green building certification projects 180 12
new green building certification projects 7 12
number of green buildings projects in R&F Properties 57 101 133 161 166 173 180 12
square metres of new green building certification area thousand square metres 254.2 12
total green building certification area million square metres 25.65 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 2024 Report Pages
Staff by Age: 30-50 years old 80% 84% 46
Staff by Age: <30 years old 15% 8% 46
Staff by Age: >50 years old 5% 8% 46
Staff by Education Background: Secondary school and others 5% 5% 46
Staff by Education Background: University or above 95% 95% 46
Staff by Employee Category: General staff 67% 65% 46
Staff by Employee Category: Management 9% 11% 46
Staff by Employee Category: Mid-level manager 24% 24% 46
Staff by Gender: Female 33% 35% 46
Staff by Gender: Male 67% 65% 46
Staff by Geographical Distribution: Guangzhou 22% 25% 46
Staff by Geographical Distribution: Other areas 78% 75% 46
Total Headcount 25143 21819 46

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 2024 Report Pages
Overall Turnover Rate 17% 25% 46
Turnover Rate by Age: 30-50 years old 13% 23% 46
Turnover Rate by Age: <30 years old 4% 33% 46
Turnover Rate by Age: >50 years old 0% 33% 46
Turnover Rate by Gender: Female 6% 23% 46
Turnover Rate by Gender: Male 11% 26% 46
Turnover Rate by Geographical Distribution: Guangzhou 4% 23% 46
Turnover Rate by Geographical Distribution: Other areas 13% 25% 46

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 2024 Report Pages
Annual rate of work-related fatalities (employees of the group) 0% 0% 47

Lost days due to work injury.

Indicator Unit 2023 2024 Report Pages
Lost workdays due to work-related injuries (employees of the group) days 12163 16507 47

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Completion rate for workplace safety training at InterContinental Tangshan 100% 38
Number of fire safety education sessions delivered at InterContinental Tangshan sessions 4 38
Number of full-scale fire evacuation drills conducted at InterContinental Tangshan drills 2 38
Number of hazards identified at InterContinental Tangshan hazards 203 38
Number of safety inspections conducted at InterContinental Tangshan inspections 66 38
Number of specialised emergency drills conducted at InterContinental Tangshan drills more than 10 38
Rectification rate for identified hazards at InterContinental Tangshan 100% 38

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2024 Report Pages
Number of employees covered by fire safety education at InterContinental Tangshan employees 198 38

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 2024 Report Pages
Average training hours hours 11.32 8 47
Average training hours by employment level - General staff hours 9.64 6.7 47
Average training hours by employment level - Management hours 12.31 9 47
Average training hours by employment level - Mid-level manager hours 15.51 10.9 47
Average training hours by gender - Female hours 10.13 7 47
Average training hours by gender - Male hours 12.15 9 47
Total training hours (occupational health and safety training) hours 314748.4 190489.45 47
Total training person-time person-time 149847 150855 47
Training hours hours 284619 174522 47

Description of quality assurance process and recall procedures.

Indicator Unit 2024 Report Pages
Maintenance rate for fire safety equipment at InterContinental Tangshan 100% 38

The types of emissions and respective emissions data.

Standard Indicator Unit 2023 2024
Airborne Particulate Matter (PM) Emissions tonnes 0.209 0.157
NOâ‚“ Emissions tonnes 2.284 1.654
SOâ‚“ Emissions tonnes 0.028 0.029

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Direct GHG Emissions (Scope 1) tonnes CO2 equivalent 124534 93181 106297 100316
Indirect Energy Emissions (Scope 2) tonnes CO2 equivalent 386333 304596 360417 366498
Total GHG Emissions tonnes CO2 equivalent 510867 397777 466714 466814
Total GHG Emissions Intensity (By Area) tonnes CO2 equivalent/square metre 0.01 0.014 0.023 0.036

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Total Hazardous Waste tonnes 37.22 32.11
Total Hazardous Waste Intensity (By Area) kg/m2 0.01 0.01

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Non-Hazardous Waste (Construction Waste) tonnes 1891.79 1863.96
Non-Hazardous Waste (Domestic Waste) tonnes 126018.8 119771.21
Non-Hazardous Waste (Kitchen Waste) tonnes 56281.24 48223.71

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Diesel Fuel Consumption litres 135370 99583
Energy Consumption Intensity (By Area) Gigajoules/Square Metre 0.089 0.124 0.205 0.332
Gasoline Consumption litres 1050582 1054115
LPG Consumption litres 39758
Natural Gas Consumption m³ 41731365 49123722
Purchased Electricity kWh 513888025 457464888
Total Energy Consumption Gigajoules 4327953 3474029 4110967 4284076

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Municipal Water Consumption m³ 9942084 10309394
Water Consumption in Office m³ 9121
Water Withdrawal Intensity m³/m² 2.229 0.078

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Water Consumption Reduction Percentage Compared to Last Year percent
Water Consumption Reduction Compared to Last Year tonnes 350
Water Consumption Reduction Percentage Compared to Last Year percent 15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2023 2024
Usage of Packaging Materials (Wood) tonnes 62304 57110

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023 2024
Number of Employees Aged 30-50 persons 20114 18329
Number of Employees Aged Above 50 persons 1257 1746
Number of Employees Aged Below 30 persons 3771 1746
Number of Female Employees persons 8297 7632
Number of Male Employees persons 16846 14187
Number of Total Employees persons 25143 21819
Percentage of Employees Aged 30-50 % 80 84
Percentage of Employees Aged Above 50 % 5 8
Percentage of Employees Aged Below 30 % 15 8
Percentage of Female Employees % 33 35
Percentage of Male Employees % 67 65

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023 2024
Turnover Rate of Employees Aged 30-50 % 13 23
Turnover Rate of Employees Aged Above 50 % 33
Turnover Rate of Employees Aged Below 30 % 4 33
Turnover Rate of Female Employees % 6 23
Turnover Rate of Male Employees % 11 26
Turnover Rate of Total Employees % 17 25

Lost days due to work injury.

Standard Indicator Unit 2023 2024
Lost Days Due to Work-related Injuries days 12163 16507

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Number of Production Safety Emergency Drills drills 2
Number of Safety knowledge lectures sessions 4
Participation Rate of Safety Training % 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2024
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 100
Percentage of Trained General Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Middle Management % 100
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023 2024
Average Training Hours (Female) hours 10.13 7
Average Training Hours (General Staff) hours 9.64 6.7
Average Training Hours (Male) hours 12.15 9
Average Training Hours (Middle Management) hours 15.51 10.9
Average Training Hours per Employee hours 11.32 8
Total Training Hours hours 284619 174522