2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
K404A refrigerant use - Hotels | kg | 35 | 44 | |
Nitrogen oxides (NOx), Commercial Management Projects | tonnes | 0.052 | 0.061 | 45 |
Nitrogen oxides (NOx), Hotels | tonnes | 1.237 | 1.237 | 45 |
Nitrogen oxides (NOx), Office Locations | tonnes | 0.453 | 0.35 | 45 |
Nitrogen oxides (NOx), Projects under Construction | tonnes | 0.542 | 0.006 | 45 |
Particulate Matters (PM), Commercial Management Projects | tonnes | 0.007 | 0.008 | 45 |
Particulate Matters (PM), Hotels | tonnes | 0.115 | 0.12 | 45 |
Particulate Matters (PM), Office Locations | tonnes | 0.036 | 0.029 | 45 |
Particulate Matters (PM), Projects under Construction | tonnes | 0.051 | 45 | |
R134 refrigerant use - Hotels | kg | 273.9 | 196.8 | 44 |
R134a refrigerant use - Hotels | kg | 2192.8 | 3485.9 | 44 |
R22 refrigerant use - Hotels | kg | 1119.4 | 981 | 44 |
R22a refrigerant use - Hotels | kg | 24.5 | 151.6 | 44 |
R32 refrigerant use - Hotels | kg | 148.5 | 147.5 | 44 |
R404a refrigerant use - Hotels | kg | 1791.3 | 1783.2 | 44 |
R410a refrigerant use - Hotels | kg | 631 | 453.1 | 44 |
Sulphur oxides (SOx), Commercial Management Projects | tonnes | 0.001 | 0.001 | 45 |
Sulphur oxides (SOx), Hotels | tonnes | 0.007 | 0.014 | 45 |
Sulphur oxides (SOx), Office Locations | tonnes | 0.009 | 0.006 | 45 |
Sulphur oxides (SOx), Projects under Construction | tonnes | 0.011 | 0.008 | 45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|---|
Carbon Emission Density (Tonnes of CO2 Equivalent/Square Metre) | tonnes CO2 equivalent/square metre | 0.01 | 0.014 | 0.023 | 0.036 | 17 |
Direct emissions (Scope 1), Commercial Management Projects | tonnes CO2e | 2397 | 2467 | 45 | ||
Direct emissions (Scope 1), Hotels | tonnes CO2e | 101916 | 97472 | 45 | ||
Direct emissions (Scope 1), Office Locations | tonnes CO2e | 1676 | 1158 | 45 | ||
Direct emissions (Scope 1), Projects under Construction | tonnes CO2e | 308 | 377 | 45 | ||
Indirect emissions (Scope 2), Commercial Management Projects | tonnes CO2e | 49104 | 42459 | 45 | ||
Indirect emissions (Scope 2), Hotels | tonnes CO2e | 309712 | 323109 | 45 | ||
Indirect emissions (Scope 2), Office Locations | tonnes CO2e | 466 | N/A | 45 | ||
Indirect emissions (Scope 2), Projects under Construction | tonnes CO2e | 1135 | 929 | 45 | ||
Intensity of total emissions, Commercial Management Projects | tonnes CO2e/m2 | 0.033 | 0.039 | 45 | ||
Intensity of total emissions, Hotels | tonnes CO2e/m2 | 0.111 | 0.113 | 45 | ||
Intensity of total emissions, Office Locations | tonnes CO2e/m2 | 0.018 | N/A | 45 | ||
Intensity of total emissions, Projects under Construction | tonnes CO2e/m2 | 0.0001 | 0.0002 | 45 | ||
Scope 1 Greenhouse Gas Emissions (Tonnes of CO2 Equivalent) | tonnes CO2 equivalent | 124534 | 93181 | 106297 | 100316 | 17 |
Scope 2 Greenhouse Gas Emissions (Tonnes of CO2 Equivalent) | tonnes CO2 equivalent | 386333 | 304596 | 360417 | 366498 | 17 |
Total emissions, Commercial Management Projects | tonnes CO2e | 51501 | 44926 | 45 | ||
Total emissions, Hotels | tonnes CO2e | 411628 | 420581 | 45 | ||
Total emissions, Office Locations | tonnes CO2e | 2142 | N/A | 45 | ||
Total emissions, Projects under Construction | tonnes CO2e | 1443 | 1306 | 45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Construction waste, Commercial Management Projects | tonnes | 220 | 1478 | 45 |
Construction waste, Hotels | tonnes | 213.94 | 202.49 | 45 |
Greening waste, Commercial Management Projects | tonnes | 29 | 8 | 45 |
Greening waste, Hotels | tonnes | 614.88 | 130.91 | 45 |
Greening waste, Projects under Construction | tonnes | 28 | 60 | 45 |
Intensity of hazardous waste, Hotels | kg/m2 | 0.01 | 0.01 | 45 |
Total hazardous waste, Hotels | tonnes | 37.22 | 32.11 | 45 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Domestic waste, Commercial Management Projects | tonnes | 80934.8 | 73274.27 | 45 |
Domestic waste, Hotels | tonnes | 45084 | 46441.94 | 45 |
Domestic waste, Projects under Construction | tonnes | 55 | 45 | |
Food waste, Commercial Management Projects | tonnes | 3516.2 | 3371.37 | 45 |
Food waste, Hotels | tonnes | 52765.04 | 44852.34 | 45 |
Inert waste on site, Hotels | tonnes | 36.79 | 43.96 | 45 |
Inert waste on site, Projects under Construction | tonnes | 1855 | 1820 | 45 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|---|
Acetylene consumption - Hotels | litres | 475 | 80 | 44 | ||
Acetylene consumption - Projects under Construction | litres | 4595 | 4240 | 44 | ||
Central cooling consumption - Commercial Management Projects | kWh | 2960967 | 5404967 | 44 | ||
Central cooling consumption - Hotels | kWh | 40875198 | 49745254 | 44 | ||
Central heating consumption - Commercial Management Projects | kWh | 876503 | 878366 | 44 | ||
Central heating consumption - Hotels | kWh | 28269095 | 16615315 | 44 | ||
Concrete consumption - Commercial Management Projects | m³ | 160 | 44 | |||
Concrete consumption - Hotels | m³ | 59.05 | 55.74 | 44 | ||
Concrete consumption - Projects under Construction | m³ | 102885 | 96900 | 44 | ||
Diesel consumption - Commercial Management Projects | litres | 1600 | 2218 | 44 | ||
Diesel consumption - Hotels | litres | 54328 | 72976 | 44 | ||
Diesel consumption - Office Locations | litres | 13114 | 1050 | 44 | ||
Diesel consumption - Projects under Construction | litres | 66328 | 23239 | 44 | ||
Electricity consumption - Commercial Management Projects | kWh | 83436814 | 74489092 | 44 | ||
Electricity consumption - Hotels | kWh | 428706021 | 380982231 | 44 | ||
Electricity consumption - Office Locations | kWh | 1731190 | 817367 | 44 | ||
Electricity consumption - Projects under Construction | kWh | 1990198 | 44 | |||
Energy Consumption Intensity | Gigajoules/Square Metre | 0.089 | 0.124 | 0.205 | 0.332 | 16 |
Energy intensity - Commercial Management Projects | GJ/m² | 0.231 | 0.293 | 44 | ||
Energy intensity - Hotels | GJ/m² | 0.999 | 1.059 | 44 | ||
Energy intensity - Office Locations | GJ/m² | 0.2 | 44 | |||
Energy intensity - Projects under Construction | GJ/m² | 0.001 | 0.001 | 44 | ||
Gasoline consumption - Hotels | litres | 400697 | 508385 | 44 | ||
Gasoline consumption - Office Locations | litres | 603029 | 434366 | 44 | ||
Gasoline consumption - Projects under Construction | litres | 46856 | 115364 | 44 | ||
H-shapes iron consumption - Hotels | tonnes | 1.2 | 44 | |||
LPG consumption - Hotels | litres | 39758 | 44 | |||
Natural gas consumption - Commercial Management Projects | m³ | 1106717 | 1138275 | 44 | ||
Natural gas consumption - Hotels | m³ | 40259440 | 37728775 | 44 | ||
Natural gas consumption - Office Locations | m³ | 17712 | 44 | |||
Natural gas consumption - Projects under Construction | m³ | 4408 | 4160 | 44 | ||
Steam consumption - Hotels | tonnes | 127726 | 311874 | 44 | ||
Total Energy Consumption | Gigajoules | 4327953 | 3474029 | 4110967 | 4284076 | 16 |
Total energy consumption - Commercial Management Projects | GJ | 357330 | 335174 | 44 | ||
Total energy consumption - Hotels | GJ | 3719111 | 3937992 | 44 | ||
Total energy consumption - Office Locations | GJ | 23321 | 44 | |||
Total energy consumption - Projects under Construction | GJ | 11205 | 10909 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
---|---|---|---|---|---|
Intensity of non-hazardous water produced, Commercial Management Projects | kg/m2 | 54.822 | 68.398 | 45 | |
Intensity of non-hazardous water produced, Hotels | kg/m2 | 26.506 | 24.648 | 45 | |
Intensity of non-hazardous water produced, Projects under Construction | kg/m2 | 0.128 | 0.241 | 45 | |
Intensity of tap water - Commercial Management Projects | m³/m² | 0.685 | 1.004 | 44 | |
Intensity of tap water - Hotels | m³/m² | 2.229 | 2.344 | 44 | |
Intensity of tap water - Office Locations | m³/m² | 0.078 | 44 | ||
Intensity of tap water - Projects under Construction | m³/m² | 0.032 | 0.055 | 44 | |
Overall environmental footprint reduction with a 15% reduction in water use intensity at The Ritz-Carlton, Harbin | percent reduction in water use intensity | 15 | 20 | ||
Tap water consumption - Commercial Management Projects | m³ | 1057967 | 1147096 | 44 | |
Tap water consumption - Hotels | m³ | 8302792 | 8717237 | 44 | |
Tap water consumption - Office Locations | m³ | 9121 | 44 | ||
Tap water consumption - Projects under Construction | m³ | 467055 | 443960 | 44 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Outdoor landscape fountain water savings at Double Tree by Hilton Chongqing Wanzhou | tonnes of water saved annually | 350 | 20 |
Water intensity reduction at Renaissance Beijing Capital Hotel (based on the 2016 baseline) | percent reduction | 15 | 20 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Steel bars consumption - Hotels | tonnes | 0.31 | 44 | |
Steel bars consumption - Projects under Construction | tonnes | 188891 | 162416 | 44 |
Wooden board consumption - Hotels | tonnes | 22.46 | 26.57 | 44 |
Wooden board consumption - Projects under Construction | tonnes | 62304 | 57110 | 44 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|---|---|---|---|
green building certification projects | 180 | 12 | |||||||
new green building certification projects | 7 | 12 | |||||||
number of green buildings projects in R&F Properties | 57 | 101 | 133 | 161 | 166 | 173 | 180 | 12 | |
square metres of new green building certification area | thousand square metres | 254.2 | 12 | ||||||
total green building certification area | million square metres | 25.65 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Staff by Age: 30-50 years old | 80% | 84% | 46 | |
Staff by Age: <30 years old | 15% | 8% | 46 | |
Staff by Age: >50 years old | 5% | 8% | 46 | |
Staff by Education Background: Secondary school and others | 5% | 5% | 46 | |
Staff by Education Background: University or above | 95% | 95% | 46 | |
Staff by Employee Category: General staff | 67% | 65% | 46 | |
Staff by Employee Category: Management | 9% | 11% | 46 | |
Staff by Employee Category: Mid-level manager | 24% | 24% | 46 | |
Staff by Gender: Female | 33% | 35% | 46 | |
Staff by Gender: Male | 67% | 65% | 46 | |
Staff by Geographical Distribution: Guangzhou | 22% | 25% | 46 | |
Staff by Geographical Distribution: Other areas | 78% | 75% | 46 | |
Total Headcount | 25143 | 21819 | 46 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Overall Turnover Rate | 17% | 25% | 46 | |
Turnover Rate by Age: 30-50 years old | 13% | 23% | 46 | |
Turnover Rate by Age: <30 years old | 4% | 33% | 46 | |
Turnover Rate by Age: >50 years old | 0% | 33% | 46 | |
Turnover Rate by Gender: Female | 6% | 23% | 46 | |
Turnover Rate by Gender: Male | 11% | 26% | 46 | |
Turnover Rate by Geographical Distribution: Guangzhou | 4% | 23% | 46 | |
Turnover Rate by Geographical Distribution: Other areas | 13% | 25% | 46 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Annual rate of work-related fatalities (employees of the group) | 0% | 0% | 47 |
Lost days due to work injury.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Lost workdays due to work-related injuries (employees of the group) | days | 12163 | 16507 | 47 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Completion rate for workplace safety training at InterContinental Tangshan | 100% | 38 | |
Number of fire safety education sessions delivered at InterContinental Tangshan | sessions | 4 | 38 |
Number of full-scale fire evacuation drills conducted at InterContinental Tangshan | drills | 2 | 38 |
Number of hazards identified at InterContinental Tangshan | hazards | 203 | 38 |
Number of safety inspections conducted at InterContinental Tangshan | inspections | 66 | 38 |
Number of specialised emergency drills conducted at InterContinental Tangshan | drills | more than 10 | 38 |
Rectification rate for identified hazards at InterContinental Tangshan | 100% | 38 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of employees covered by fire safety education at InterContinental Tangshan | employees | 198 | 38 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Average training hours | hours | 11.32 | 8 | 47 |
Average training hours by employment level - General staff | hours | 9.64 | 6.7 | 47 |
Average training hours by employment level - Management | hours | 12.31 | 9 | 47 |
Average training hours by employment level - Mid-level manager | hours | 15.51 | 10.9 | 47 |
Average training hours by gender - Female | hours | 10.13 | 7 | 47 |
Average training hours by gender - Male | hours | 12.15 | 9 | 47 |
Total training hours (occupational health and safety training) | hours | 314748.4 | 190489.45 | 47 |
Total training person-time | person-time | 149847 | 150855 | 47 |
Training hours | hours | 284619 | 174522 | 47 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Maintenance rate for fire safety equipment at InterContinental Tangshan | 100% | 38 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tonnes | 0.209 | 0.157 |
NOâ‚“ Emissions | tonnes | 2.284 | 1.654 |
SOâ‚“ Emissions | tonnes | 0.028 | 0.029 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent | 124534 | 93181 | 106297 | 100316 |
Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent | 386333 | 304596 | 360417 | 366498 |
Total GHG Emissions | tonnes CO2 equivalent | 510867 | 397777 | 466714 | 466814 |
Total GHG Emissions Intensity (By Area) | tonnes CO2 equivalent/square metre | 0.01 | 0.014 | 0.023 | 0.036 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Total Hazardous Waste | tonnes | 37.22 | 32.11 |
Total Hazardous Waste Intensity (By Area) | kg/m2 | 0.01 | 0.01 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Non-Hazardous Waste (Construction Waste) | tonnes | 1891.79 | 1863.96 |
Non-Hazardous Waste (Domestic Waste) | tonnes | 126018.8 | 119771.21 |
Non-Hazardous Waste (Kitchen Waste) | tonnes | 56281.24 | 48223.71 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
---|---|---|---|---|---|
Diesel Fuel Consumption | litres | 135370 | 99583 | ||
Energy Consumption Intensity (By Area) | Gigajoules/Square Metre | 0.089 | 0.124 | 0.205 | 0.332 |
Gasoline Consumption | litres | 1050582 | 1054115 | ||
LPG Consumption | litres | 39758 | |||
Natural Gas Consumption | m³ | 41731365 | 49123722 | ||
Purchased Electricity | kWh | 513888025 | 457464888 | ||
Total Energy Consumption | Gigajoules | 4327953 | 3474029 | 4110967 | 4284076 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Municipal Water Consumption | m³ | 9942084 | 10309394 |
Water Consumption in Office | m³ | 9121 | |
Water Withdrawal Intensity | m³/m² | 2.229 | 0.078 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Water Consumption Reduction Percentage Compared to Last Year | percent | |
Water Consumption Reduction Compared to Last Year | tonnes | 350 |
Water Consumption Reduction Percentage Compared to Last Year | percent | 15 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Usage of Packaging Materials (Wood) | tonnes | 62304 | 57110 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Number of Employees Aged 30-50 | persons | 20114 | 18329 |
Number of Employees Aged Above 50 | persons | 1257 | 1746 |
Number of Employees Aged Below 30 | persons | 3771 | 1746 |
Number of Female Employees | persons | 8297 | 7632 |
Number of Male Employees | persons | 16846 | 14187 |
Number of Total Employees | persons | 25143 | 21819 |
Percentage of Employees Aged 30-50 | % | 80 | 84 |
Percentage of Employees Aged Above 50 | % | 5 | 8 |
Percentage of Employees Aged Below 30 | % | 15 | 8 |
Percentage of Female Employees | % | 33 | 35 |
Percentage of Male Employees | % | 67 | 65 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 13 | 23 |
Turnover Rate of Employees Aged Above 50 | % | 33 | |
Turnover Rate of Employees Aged Below 30 | % | 4 | 33 |
Turnover Rate of Female Employees | % | 6 | 23 |
Turnover Rate of Male Employees | % | 11 | 26 |
Turnover Rate of Total Employees | % | 17 | 25 |
Lost days due to work injury.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Lost Days Due to Work-related Injuries | days | 12163 | 16507 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Production Safety Emergency Drills | drills | 2 |
Number of Safety knowledge lectures | sessions | 4 |
Participation Rate of Safety Training | % | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2024 |
---|---|---|
Percentage of Employees Trained | % | 100 |
Percentage of Trained Female Employees | % | 100 |
Percentage of Trained General Employees | % | 100 |
Percentage of Trained Male Employees | % | 100 |
Percentage of Trained Middle Management | % | 100 |
Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Average Training Hours (Female) | hours | 10.13 | 7 |
Average Training Hours (General Staff) | hours | 9.64 | 6.7 |
Average Training Hours (Male) | hours | 12.15 | 9 |
Average Training Hours (Middle Management) | hours | 15.51 | 10.9 |
Average Training Hours per Employee | hours | 11.32 | 8 |
Total Training Hours | hours | 284619 | 174522 |