2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) & CORPORATE SOCIAL RESPONSIBILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Nitrogen oxides (NOx) | kg | 1825.61 | 4807.29 | 4136.48 | 56 |
Particular matter (PM10) | kg | 85.94 | 143.60 | 101.05 | 56 |
Sulfur oxides (SO2) | kg | 75.88 | 202.73 | 158.93 | 56 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Direct greenhouse gas emissions (scope 1) | Tonne CO₂-e | 5616.70 | 10525.89 | 9399.67 | 56 |
Energy indirect greenhouse gas emissions (scope 2) | Tonne CO₂-e | 74303.72 | 48100.76 | 40669.56 | 56 |
Other indirect greenhouse gas emissions (scope 3) | Tonne CO₂-e | 747.63 | 3934.52 | 961.02 | 56 |
Total greenhouse gas emissions | Tonne CO₂-e | 80668.05 | 62561.17 | 59679.24 | 56 |
Total greenhouse gas emissions per employee | Tonne CO₂-e/employee | 1.18 | 0.96 | 0.96 | 56 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Discarded lamps per employee | Number/employee | 0.10 | 0.07 | 0.04 | 56 |
Other hazardous waste | kg | 0.00 | 20.00 | 9.00 | 56 |
Other hazardous waste per employee | kg/employee | 0.0000 | 0.0003 | 0.0001 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Discarded electronics and electric appliances per employee | kg/employee | 0.12 | 0.03 | 0.02 | 56 |
Discarded toner and ink cartridges per employee | Number/employee | 0.20 | 0.07 | 0.06 | 56 |
Total discarded electronics and electric appliances | kg | 8276.00 | 2091.95 | 952.00 | 56 |
Total discarded lamps | Number | 6923 | 4509 | 2629 | 56 |
Total discarded toner and ink cartridges | Number | 13634 | 4479 | 3869 | 56 |
Total non-hazardous waste per employee | Tonne/employee | 0.0017 | 0.0011 | 0.0023 | 56 |
Total non-hazardous waste produced | Tonne | 11449 | 42981 | 14098 | 56 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Carbon dioxide emissions reduced through green building initiatives | tons | 1645 | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Diesel consumption | Litre | 34948.40 | 17794.86 | 23011.96 | 56 |
Direct energy consumption per employee | MWh/employee | 0.38 | 0.61 | 0.55 | 56 |
Natural gas consumption | Cubic metre | 106003.00 | 355108.90 | 357072.29 | 56 |
Petrol consumption | Litre | 2451541.00 | 4112708.67 | 3435633.81 | 56 |
Pipeline gas consumption | Cubic metre | 619240.00 | 56 | ||
Purchased electricity | MWh | 130038.37 | 84113.00 | 70429.14 | 56 |
Total direct energy consumption | MWh | 25879.72 | 39721.38 | 34114.34 | 56 |
Total indirect energy consumption | MWh | 130038.37 | 84113.00 | 75990.23 | 56 |
Total indirect energy consumption per employee | MWh/employee | 1.90 | 1.29 | 1.22 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Water consumption | Cubic metre | 512508.30 | 390967.74 | 319143.22 | 56 |
Water consumption per employee | Cubic metre/employee | 7.49 | 5.98 | 5.13 | 56 |
Water saved through green building initiatives | tons | 20000 | 35 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Electricity saved through green building initiatives | million kWh | 1.65 | 35 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of green investment, construction and operation projects completed | 94 | 35 | |
Number of projects obtained LEED Gold or Platinum certification | 8 | 35 | |
Total planned gross floor area of green building projects | sq. m | 1782400 | 35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Total workforce | Person | 68386 | 65378 | 62266 | 56 |
Workforce - 30 years old and below | Person | 17515 | 13769 | 10574 | 56 |
Workforce - 31-50 years old | Person | 46812 | 47662 | 47480 | 56 |
Workforce - 51 years old and above | Person | 4059 | 3947 | 3812 | 56 |
Workforce - Female | Person | 34947 | 33705 | 31800 | 56 |
Workforce - Full-time | Person | 53010 | 51573 | 47476 | 56 |
Workforce - General staff | Person | 66904 | 64068 | 60888 | 56 |
Workforce - Hong Kong and Macau | Person | 1186 | 1138 | 1144 | 56 |
Workforce - Mainland of China | Person | 66783 | 63832 | 60702 | 56 |
Workforce - Male | Person | 33439 | 31673 | 30466 | 56 |
Workforce - Middle management | Person | 1137 | 1155 | 1164 | 56 |
Workforce - Overseas | Person | 417 | 408 | 420 | 56 |
Workforce - Part-time | Person | 15376 | 13805 | 14790 | 56 |
Workforce - Senior management | Person | 345 | 155 | 214 | 56 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate (30 years old and below) | % | 26.11 | 25.68 | 26.82 | 57 |
Employee turnover rate (31-50 years old) | % | 13.88 | 14.62 | 15.27 | 57 |
Employee turnover rate (51 years old and above) | % | 12.49 | 15.66 | 17.23 | 57 |
Employee turnover rate (Female) | % | 16.03 | 16.09 | 16.86 | 57 |
Employee turnover rate (Hong Kong and Macau) | % | 17.71 | 16.43 | 9.97 | 57 |
Employee turnover rate (Mainland China) | % | 16.91 | 17.17 | 17.53 | 57 |
Employee turnover rate (Male) | % | 17.88 | 18.31 | 17.86 | 57 |
Employee turnover rate (Overseas) | % | 18.71 | 18.38 | 11.90 | 57 |
Total employee turnover rate | % | 16.93 | 17.16 | 17.35 | 57 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Work injuries | Case | 60 | 84 | 108 | 57 |
Work-related fatalities in the past 3 years | Person | 2 | 57 | ||
Work-related fatalities rate in the past 3 years | % | 0.00292 | 57 |
Lost days due to work injury.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Loss of workdays due to work injuries | Day | 2244.5 | 2851.5 | 3698.0 | 57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee training percentage (Female) | % | 47.36 | 49.79 | 52.04 | 57 |
Employee training percentage (General staff) | % | 95.85 | 95.92 | 97.12 | 57 |
Employee training percentage (Male) | % | 51.78 | 55.12 | 53.86 | 57 |
Employee training percentage (Middle management) | % | 3.10 | 3.61 | 3.70 | 57 |
Employee training percentage (Senior management) | % | 0.50 | 0.88 | 0.64 | 57 |
Total employee training percentage | % | 49.52 | 52.37 | 52.93 | 57 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Average training hours for employees | Hour | 160.70 | 129.34 | 136.56 | 57 |
Average training hours for employees (Female) | Hour | 162.40 | 132.00 | 136.56 | 57 |
Average training hours for employees (General staff) | Hour | 77.62 | 65.63 | 70.93 | 57 |
Average training hours for employees (Male) | Hour | 159.00 | 126.78 | 134.26 | 57 |
Average training hours for employees (Middle management) | Hour | 157.10 | 170.56 | 175.20 | 57 |
Average training hours for employees (Senior management) | Hour | 191.08 | 190.62 | 185.50 | 57 |
Number of suppliers by geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Total number of suppliers | Company | 5492 | 6589 | 7321 | 57 |
Total number of suppliers (Hong Kong and Macau) | Company | 41 | 35 | 22 | 57 |
Total number of suppliers (Mainland China) | Company | 5430 | 6534 | 7273 | 57 |
Total number of suppliers (Overseas) | Company | 21 | 20 | 26 | 57 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Received complaints of products and services | Complaints | 151816 | 129450 | 119772 | 57 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Charity Donation contributed to the targeted area | RMB10000 | 2145.47 | 1874.00 | 779.00 | 57 |
Direct assistance funds contributed to the targeted area | RMB10000 | 1532 | 2339 | 2583 | 57 |
Statistics of employees' participation in public welfare/volunteer activities | Person-time | 720 | 1030 | 790 | 57 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
NOₓ Emissions | kg | 1825.61 | 4807.29 | 4136.48 |
PM10 Emissions | kg | 85.94 | 143.6 | 101.05 |
SOₓ Emissions | kg | 75.88 | 202.73 | 158.93 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonne CO₂-e | 5616.7 | 10525.89 | 9399.67 |
Indirect Energy Emissions (Scope 2) | Tonne CO₂-e | 74303.72 | 48100.76 | 40669.56 |
Total GHG Emissions | Tonne CO₂-e | 80668.05 | 62561.17 | 59679.24 |
Total GHG Emissions Intensity (By Employee) | Tonne CO₂-e/employee | 1.18 | 0.96 | 0.96 |
Total Other Indirect Energy Emissions (Scope 3) | Tonne CO₂-e | 747.63 | 3934.52 | 961.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Total Hazardous Waste | kg | 20 | 9 |
Total Hazardous Waste Intensity (By Employee) | kg/employee | 0.0003 | 0.0001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Non-Hazardous Waste (Electronic Waste) | kg | 8276 | 2091.95 | 952 |
Total Non-Hazardous Waste Intensity (By Employee) | Tonne/employee | 0.0017 | 0.0011 | 0.0023 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2024 |
---|---|---|
CO2 Emissions Reduction Compared to Last Year | tons | 1645 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Diesel Fuel Consumption | Litre | 34948.4 | 17794.86 | 23011.96 |
Direct Energy Intensity (By Employee) | MWh/employee | 0.38 | 0.61 | 0.55 |
Gasoline Consumption | Litre | 2451541 | 4112708.67 | 3435633.81 |
Indirect Energy Intensity (By Employee) | MWh/employee | 1.9 | 1.29 | 1.22 |
Natural Gas Consumption | Cubic metre | 106003 | 355108.9 | 357072.29 |
Purchased Electricity | MWh | 130038.37 | 84113 | 70429.14 |
Total Direct Energy Consumption | MWh | 25879.72 | 39721.38 | 34114.34 |
Total Indirect Energy Consumption | MWh | 130038.37 | 84113 | 75990.23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Water Consumption | Cubic metre | 512508.3 | 390967.74 | 319143.22 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2024 |
---|---|---|
Electricity Usage Reduction Compared to Last Year | million kWh | 1.65 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Employees Aged 30-50 | Person | 46812 | 47662 | 47480 |
Number of Employees Aged Above 50 | Person | 4059 | 3947 | 3812 |
Number of Employees Aged Below 30 | Person | 17515 | 13769 | 10574 |
Number of Employees in Hong Kong | Person | 1186 | 1138 | 1144 |
Number of Employees in Hong Kong and Mainland China | Person | 67969 | 64970 | 61846 |
Number of Employees in Mainland China | Person | 66783 | 63832 | 60702 |
Number of Employees in Overseas | Person | 417 | 408 | 420 |
Number of Female Employees | Person | 34947 | 33705 | 31800 |
Number of Full-time Employees | Person | 53010 | 51573 | 47476 |
Number of General Employees | Person | 66904 | 64068 | 60888 |
Number of Male Employees | Person | 33439 | 31673 | 30466 |
Number of Middle Management Employees | Person | 1137 | 1155 | 1164 |
Number of Part-time Employees | Person | 15376 | 13805 | 14790 |
Number of Senior Management Employees | Person | 345 | 155 | 214 |
Number of Total Employees | Person | 68386 | 65378 | 62266 |
Percentage of Employees Aged 30-50 | Percent | 68.47 | 72.91 | 76.29 |
Percentage of Employees Aged Above 50 | Percent | 5.94 | 6.04 | 6.12 |
Percentage of Employees Aged Below 30 | Percent | 25.62 | 21.07 | 16.99 |
Percentage of Female Employees | Percent | 51.09 | 51.56 | 51.05 |
Percentage of Full-time Employees | Percent | 77.53 | 78.89 | 76.28 |
Percentage of General Employees | Percent | 97.84 | 98.13 | 97.91 |
Percentage of Male Employees | Percent | 48.91 | 48.44 | 48.95 |
Percentage of Middle Management Employees | Percent | 1.66 | 1.77 | 1.87 |
Percentage of Part-time Employees | Percent | 22.47 | 21.11 | 23.72 |
Percentage of Senior Management Employees | Percent | 0.5 | 0.24 | 0.34 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 13.88 | 14.62 | 15.27 |
Turnover Rate of Employees Aged Above 50 | % | 12.49 | 15.66 | 17.23 |
Turnover Rate of Employees Aged Below 30 | % | 26.11 | 25.68 | 26.82 |
Turnover Rate of Employees in Hong Kong and Macau | % | 17.71 | 16.43 | 9.97 |
Turnover Rate of Employees in Mainland China | % | 16.91 | 17.17 | 17.53 |
Turnover Rate of Employees in Overseas | % | 18.71 | 18.38 | 11.9 |
Turnover Rate of Female Employees | % | 16.03 | 16.09 | 16.86 |
Turnover Rate of Male Employees | % | 17.88 | 18.31 | 17.86 |
Turnover Rate of Total Employees | % | 16.93 | 17.16 | 17.35 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2022 |
---|---|---|
Fatalities Rate of the Last 3 Years | % | 0.00292 |
Number of Fatalities of the Last 3 Years | Person | 2 |
Lost days due to work injury.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | Day | 2244.5 | 2851.5 | 3698 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Percentage of Employees Trained | % | 49.52 | 52.37 | 52.93 |
Percentage of Trained Female Employees | % | 47.36 | 49.79 | 52.04 |
Percentage of Trained General Employees | % | 95.85 | 95.92 | 97.12 |
Percentage of Trained Male Employees | % | 51.78 | 55.12 | 53.86 |
Percentage of Trained Middle Management | % | 3.1 | 3.61 | 3.7 |
Percentage of Trained Senior Management | % | 0.5 | 0.88 | 0.64 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Average Training Hours (Female) | Hour | 162.4 | 132 | 136.56 |
Average Training Hours (General Staff) | Hour | 77.62 | 65.63 | 70.93 |
Average Training Hours (Male) | Hour | 159 | 126.78 | 134.26 |
Average Training Hours (Middle Management) | Hour | 157.1 | 170.56 | 175.2 |
Average Training Hours (Senior Management) | Hour | 191.08 | 190.62 | 185.5 |
Average Training Hours per Employee | Hour | 160.7 | 129.34 | 136.56 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Suppliers in Hong Kong | Company | 41 | 35 | 22 |
Number of Suppliers in Mainland China | Company | 5430 | 6534 | 7273 |
Number of Suppliers in Overseas | Company | 21 | 20 | 26 |
Number of Total Suppliers | Company | 5492 | 6589 | 7321 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Total Number of Customer Complaints | Complaints | 151816 | 129450 | 119772 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Investment in Targeted Poverty Alleviation | RMB10000 | 3677.47 | 4213 | 3362 |
Number of Participations in Volunteer Activities | Person-time | 720 | 1030 | 790 |
Total Social Investment | RMB10000 | 3677.47 | 4213 | 3362 |