Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen Oxides Emissions | kg | 15181 | 313 | 349 | 125 |
| Respirable Suspended Particulates (RSP) Emissions | kg | 210 | 17 | 26 | 125 |
| Sulfur Oxides Emissions | kg | 6 | 5 | 4 | 125 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂-e | 8392 | 7660 | 7402 | 125 | |
| Energy Indirect GHG Emissions (Scope 2) | tCO₂-e | 667191 | 669712 | 672530 | 125 | |
| Other Indirect GHG Emissions (Scope 3) | tCO₂-e | 249 | 1249 | 1213 | 125 | |
| Planned reduction in Scope 1 and Scope 2 carbon emissions per unit area (baseline year: 2022, target year: 2030) | % | 15 | 109 | |||
| Scope 1 and Scope 2 carbon emissions per unit area reduction target (compared to 2022 baseline year) | % | 15 | 86 | |||
| Total GHG Emission Intensity | tCO2-e/1000 sq.m. | 2.99 | 2.73 | 2.64 | 5 | |
| Total GHG Emissions (Scope 1 and 2) | tCO₂-e | 675583 | 677372 | 679932 | 125 | |
| Total GHG Emissions (Scope 1, 2 and 3) | tCO₂-e | 675832 | 678621 | 681145 | 125 | |
| Total GHG Emissions Intensity (Scope 1 and 2) | tCO₂-e/1000 sq.m. | 2.98 | 2.73 | 2.64 | 125 | |
| Total GHG Emissions Intensity (Scope 1, 2 and 3) | tCO2-e/1000 sq.m., tCO₂-e/1000 sq.m. | 2.99 | 2.73 | 2.64 | 108, 125 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous Waste Generated | tonnes | 196.8 | 376.8 | 2.1 | 126 |
| Hazardous Waste Intensity | tonnes/million sq.m. | 0.87 | 1.52 | 59.97 | 126 |
| Hazardous waste generated (covered office premises only) | tonnes | 2 | 111 | ||
| Hazardous waste intensity (covered office premises only) | tonnes/million sq.m. | 59.97 | 111 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous Waste Generated | tonnes | 154879 | 89800 | 109 | 126 |
| Non-hazardous Waste Intensity | tonnes/1000 sq.m. | 0.68 | 0.36 | 3.05 | 126 |
| Non-hazardous waste generated (covered office premises only) | tonnes | 109 | 111 | ||
| Non-hazardous waste intensity (covered office premises only) | tonnes/1000 sq.m. | 3.05 | 111 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Carbon emission reduction target for Scope 1 and Scope 2 emissions (compared to baseline year) | percent reduction | 15 | 104 |
| Scope 1 and Scope 2 carbon emissions per unit area reduction compared to baseline year 2020 (target by 2030) | % | 15 | 103 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Direct Energy Consumption - Diesel | MWh | 1710 | 1207 | 1150 | 126 |
| Direct Energy Consumption - Fuel Oil | MWh | 32 | 126 | ||
| Direct Energy Consumption - Gasoline | MWh | 2133 | 1673 | 1621 | 126 |
| Direct Energy Consumption - Liquefied Petroleum Gas | MWh | 2226 | 975 | 960 | 126 |
| Direct Energy Consumption - Natural Gas | MWh | 34610 | 33603 | 32465 | 126 |
| Energy Consumption Intensity | MWh/1000 sq.m. | 5.63 | 5.38 | 5.18 | 87, 126 |
| Indirect Energy Consumption - Electricity Consumption | MWh | 1023554 | 1115868 | 1122005 | 126 |
| Indirect Energy Consumption - Heating | MWh | 210753 | 179135 | 177934 | 126 |
| Total Direct Energy Consumption | MWh | 40711 | 37459 | 36197 | 126 |
| Total Energy Consumption | MWh | 1275018 | 1332462 | 1336136 | 126 |
| Total Energy Consumption Intensity | MWh/1000 sq.m. | 5.63 | 5.38 | 5.18 | 5 |
| Total Indirect Energy Consumption | MWh | 1234307 | 1295003 | 1299939 | 126 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total Water Consumption | m³ | 22740400 | 24414143 | 24877219 | 126 |
| Water Consumption Intensity | m³/sq.m. | 0.100 | 0.099 | 0.097 | 87, 126 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of Employees - Age 30 to 50 | Person(s) | 30419 | 20791 | 19583 | 127 |
| Number of Employees - Female | Person(s) | 20680 | 16738 | 16257 | 127 |
| Number of Employees - Fixed-term or Temporary Contract | Person(s) | 38282 | 28206 | 22252 | 127 |
| Number of Employees - Foundation Management | Person(s) | 1972 | 2073 | 2311 | 127 |
| Number of Employees - Full-time | Person(s) | 56768 | 41895 | 37192 | 127 |
| Number of Employees - General Employees | Person(s) | 55272 | 40759 | 36115 | 127 |
| Number of Employees - Hong Kong | Person(s) | 10906 | 7934 | 8827 | 127 |
| Number of Employees - Indefinite or Permanent Contract | Person(s) | 19143 | 14806 | 16375 | 127 |
| Number of Employees - Macau | Person(s) | 424 | 617 | 744 | 127 |
| Number of Employees - Mainland China | Person(s) | 46095 | 34461 | 29056 | 127 |
| Number of Employees - Male | Person(s) | 36745 | 26274 | 22370 | 127 |
| Number of Employees - Middle Management | Person(s) | 143 | 148 | 167 | 127 |
| Number of Employees - Over 50 | Person(s) | 12532 | 11145 | 11358 | 127 |
| Number of Employees - Part-time | Person(s) | 657 | 1117 | 1435 | 127 |
| Number of Employees - Senior Management | Person(s) | 38 | 32 | 34 | 127 |
| Number of Employees - Under 30 | Person(s) | 14474 | 10976 | 7686 | 127 |
| Number of Employees in Hong Kong | 8827 | 53 | |||
| Number of Employees in Macau | 744 | 53 | |||
| Number of Employees in Mainland China | 29056 | 53 | |||
| Number of Female Employees | 16257 | 53 | |||
| Number of Foundation Management Employees | 2311 | 53 | |||
| Number of General Staff Employees | 36115 | 53 | |||
| Number of Male Employees | 22370 | 53 | |||
| Number of Middle Management Employees | 167 | 53 | |||
| Number of New Employees - Age 30 to 50 | Person(s) | 7425 | 4491 | 2921 | 127 |
| Number of New Employees - Female | Person(s) | 7870 | 6652 | 4894 | 127 |
| Number of New Employees - Hong Kong | Person(s) | 6943 | 5731 | 4986 | 127 |
| Number of New Employees - Macau | Person(s) | 159 | 393 | 377 | 127 |
| Number of New Employees - Mainland China | Person(s) | 13638 | 7013 | 3865 | 127 |
| Number of New Employees - Male | Person(s) | 12870 | 6845 | 4334 | 127 |
| Number of New Employees - Over 50 | Person(s) | 4136 | 1928 | 4121 | 127 |
| Number of New Employees - Under 30 | Person(s) | 7249 | 4002 | 2186 | 127 |
| Number of Senior Management Employees | 34 | 53 | |||
| Percentage of Employees in Hong Kong | % | 22.9 | 53 | ||
| Percentage of Employees in Macau | % | 1.9 | 53 | ||
| Percentage of Employees in Mainland China | % | 75.2 | 53 | ||
| Percentage of Female Employees | % | 42.1 | 53 | ||
| Percentage of Foundation Management Employees | % | 6 | 53 | ||
| Percentage of General Staff Employees | % | 93.5 | 53 | ||
| Percentage of Male Employees | % | 57.9 | 53 | ||
| Percentage of Middle Management Employees | % | 0.4 | 53 | ||
| Percentage of New Employees by Age Group: 30 to 50 | % | 24.4 | 21.6 | 14.9 | 128 |
| Percentage of New Employees by Age Group: Over 50 | % | 48.4 | 41.3 | 36.3 | 128 |
| Percentage of New Employees by Age Group: Under 30 | % | 50.1 | 36.5 | 28.4 | 128 |
| Percentage of New Employees by Gender: Female | % | 38.1 | 39.7 | 30.1 | 128 |
| Percentage of New Employees by Gender: Male | % | 35 | 24.7 | 19.4 | 128 |
| Percentage of New Employees by Region: Hong Kong | % | 63.7 | 72.2 | 56.5 | 128 |
| Percentage of New Employees by Region: Macau | % | 37.5 | 63.7 | 50.7 | 128 |
| Percentage of New Employees by Region: Mainland China | % | 29.6 | 20.4 | 13.3 | 128 |
| Percentage of Senior Management Employees | % | 0.1 | 53 | ||
| Total Number of Employees | 38627 | 53 | |||
| Workforce | employees | 57425 | 43012 | 38627 | 5 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee Turnover Rate by Age Group: 30 to 50 | % | 26.1 | 35.1 | 28.6 | 128 |
| Employee Turnover Rate by Age Group: Over 50 | % | 34.4 | 30.1 | 40.2 | 128 |
| Employee Turnover Rate by Age Group: Under 30 | % | 38.3 | 41.4 | 44 | 128 |
| Employee Turnover Rate by Gender: Female | % | 32.5 | 42.2 | 34.3 | 128 |
| Employee Turnover Rate by Gender: Male | % | 30.1 | 31 | 35.6 | 128 |
| Employee Turnover Rate by Region: Hong Kong | % | 47.7 | 87.8 | 45.7 | 128 |
| Employee Turnover Rate by Region: Macau | % | 28.1 | 25.9 | 33.7 | 128 |
| Employee Turnover Rate by Region: Mainland China | % | 27 | 23.5 | 31.9 | 128 |
| Number of Employees Turnover by Age Group: 30 to 50 | Person(s) | 7926 | 7298 | 5954 | 128 |
| Number of Employees Turnover by Age Group: Over 50 | Person(s) | 4305 | 3382 | 4588 | 128 |
| Number of Employees Turnover by Age Group: Under 30 | Person(s) | 5542 | 4542 | 3380 | 128 |
| Number of Employees Turnover by Gender: Female | Person(s) | 6731 | 7065 | 5572 | 128 |
| Number of Employees Turnover by Gender: Male | Person(s) | 11042 | 8157 | 7970 | 128 |
| Number of Employees Turnover by Region: Hong Kong | Person(s) | 5205 | 6984 | 4030 | 128 |
| Number of Employees Turnover by Region: Macau | Person(s) | 119 | 160 | 251 | 128 |
| Number of Employees Turnover by Region: Mainland China | Person(s) | 12449 | 8098 | 9261 | 128 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Fatality Rate (Employees) | % | 0.01 | 129 | |||
| Minor Work-related Injury Rate per Million Square Metres (Mainland China, Target for 2025) | ≤0.16 | 43 | ||||
| Number of Serious Work-related Injuries (Employees) | Person(s) | 9 | 11 | 15 | 129 | |
| Number of Work-related Fatalities (Employees) | Person(s) | 7 | 129 | |||
| Number of Work-related Injuries (Employees) | Person(s) | 152 | 144 | 188 | 129 | |
| Occupational Injury and Fatality Rate per 1000 Employees (Hong Kong and Macau, Target for 2025) | ≤20 | 43 | ||||
| Serious Work-related Injuries (person) | person | 15 | 43 | |||
| Serious Work-related Injury Rate (Employees) | % | 0.02 | 0.03 | 0.04 | 129 | |
| Serious Work-related Injury Rate per Million Square Metres (Mainland China, Target for 2025) | ≤0.06 | 43 | ||||
| Work-related Injuries (person) | person | 188 | 43 | |||
| Work-related Injury Rate (Employees) | % | 0.33 | 0.31 | 0.44 | 129 | |
| Work-related Injury Rate per 1000 Workers | 4.9 | 43 | ||||
| Work-related Injury Rate per 1000 Workers (Employees) | 2.6 | 3.3 | 4.9 | 129 | ||
| Work-related Injury Rate per 200000 Working Hours | 0.44 | 43 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Days Lost Due to Work-related Injuries or Occupational Diseases | days | 8050 | 43 | ||
| Lost Day Rate (Employees) | 11.8 | 13.0 | 18.9 | 129 | |
| Number of Lost Days due to Work-related Injuries or Occupational Diseases (Employees) | Day(s) | 5472 | 6329 | 8050 | 129 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Working Hours (Employees) | Hour(s) | 92558760 | 94163584 | 85130160 | 129 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of Employees Trained by Employment Category: Foundation Management | Person(s) | 1972 | 2073 | 2311 | 129 |
| Number of Employees Trained by Employment Category: General Employees | Person(s) | 55268 | 39570 | 36115 | 129 |
| Number of Employees Trained by Employment Category: Middle Management | Person(s) | 143 | 148 | 167 | 129 |
| Number of Employees Trained by Employment Category: Senior Management | Person(s) | 34 | 32 | 34 | 129 |
| Number of Employees Trained by Gender: Female | Person(s) | 20680 | 16023 | 16257 | 129 |
| Number of Employees Trained by Gender: Male | Person(s) | 36731 | 25800 | 22370 | 129 |
| Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Foundation Management | % | 100.0 | 100.0 | 100.0 | 130 |
| Percentage of Employees Receiving Regular Performance Reviews by Employment Category: General Employees | % | 85.5 | 86.0 | 79.7 | 130 |
| Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Middle Management | % | 100.0 | 100.0 | 100.0 | 130 |
| Percentage of Employees Receiving Regular Performance Reviews by Employment Category: Senior Management | % | 100.0 | 100.0 | 100.0 | 130 |
| Percentage of Employees Receiving Regular Performance Reviews by Gender: Female | % | 77.6 | 80.9 | 71.0 | 130 |
| Percentage of Employees Receiving Regular Performance Reviews by Gender: Male | % | 90.8 | 84.3 | 78.3 | 130 |
| Percentage of Employees Trained by Employment Category: Foundation Management | % | 100.0 | 100.0 | 100.0 | 129 |
| Percentage of Employees Trained by Employment Category: General Employees | % | 99.99 | 97.1 | 100.0 | 129 |
| Percentage of Employees Trained by Employment Category: Middle Management | % | 95.8 | 100.0 | 100.0 | 129 |
| Percentage of Employees Trained by Employment Category: Senior Management | % | 97.2 | 100.0 | 100.0 | 129 |
| Percentage of Employees Trained by Gender: Female | % | 100.0 | 95.7 | 100.0 | 129 |
| Percentage of Employees Trained by Gender: Male | % | 99.96 | 98.2 | 100.0 | 129 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average Training Hours of Employees by Employment Category: Foundation Management | Hour(s) | 24.7 | 36.2 | 25.6 | 130 |
| Average Training Hours of Employees by Employment Category: General Employees | Hour(s) | 29.8 | 17.3 | 14.8 | 130 |
| Average Training Hours of Employees by Employment Category: Middle Management | Hour(s) | 98.3 | 251.7 | 139.9 | 130 |
| Average Training Hours of Employees by Employment Category: Senior Management | Hour(s) | 81.8 | 84.3 | 71.5 | 130 |
| Average Training Hours of Employees by Gender: Female | Hour(s) | 25.4 | 17.9 | 13.9 | 130 |
| Average Training Hours of Employees by Gender: Male | Hour(s) | 32.3 | 19.9 | 17.0 | 130 |
| Average Training Participation Rate | % | 99.98 | 97.20 | 100 | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of Suppliers by Region: Hong Kong | Supplier(s) | 1506 | 441 | 548 | 130 |
| Number of Suppliers by Region: Macau | Supplier(s) | 74 | 52 | 64 | 130 |
| Number of Suppliers by Region: Mainland China | Supplier(s) | 23895 | 24869 | 30718 | 130 |
| Number of Suppliers by Supplier Type: Engineering | Supplier(s) | 9431 | 10146 | 11743 | 130 |
| Number of Suppliers by Supplier Type: Environment | Supplier(s) | 4321 | 4798 | 5342 | 130 |
| Number of Suppliers by Supplier Type: Others | Supplier(s) | 10067 | 8470 | 12027 | 130 |
| Number of Suppliers by Supplier Type: Security | Supplier(s) | 1656 | 1948 | 2218 | 130 |
| Total Number of Suppliers | Supplier(s) | 25475 | 25362 | 31330 | 130 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer Service Satisfaction Score | points | 90 | 91 | 92 | 5 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average Hours of Anti-corruption Training - Foundation Management | Hour(s) | 2.0 | 1.9 | 2.5 | 131 |
| Average Hours of Anti-corruption Training - General Employees | Hour(s) | 2.0 | 2.6 | 2.0 | 131 |
| Average Hours of Anti-corruption Training - Middle Management | Hour(s) | 1.0 | 1.7 | 3.0 | 131 |
| Average Hours of Anti-corruption Training - Senior Management | Hour(s) | 1.0 | 1.8 | 3.8 | 131 |
| Number of Participants in Anti-corruption Training - Foundation Management | Person(s) | 188 | 1154 | 1914 | 131 |
| Number of Participants in Anti-corruption Training - General Employees | Person(s) | 67 | 16394 | 26000 | 131 |
| Number of Participants in Anti-corruption Training - Middle Management | Person(s) | 45 | 138 | 167 | 131 |
| Number of Participants in Anti-corruption Training - Senior Management | Person(s) | 12 | 25 | 34 | 131 |
| Percentage of Participants in Anti-corruption Training - Foundation Management | % | 9.5 | 55.7 | 82.8 | 131 |
| Percentage of Participants in Anti-corruption Training - General Employees | % | 0.1 | 40.2 | 72.0 | 131 |
| Percentage of Participants in Anti-corruption Training - Middle Management | % | 31.5 | 93.2 | 100.0 | 131 |
| Percentage of Participants in Anti-corruption Training - Senior Management | % | 31.6 | 78.1 | 100.0 | 131 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| 2024 Leading Listed Company of Property Management Service TOP 10 by High-quality Development (Award) | rank | 10 | 15 |
| 2024 Top 100 State-owned Property Management Companies in China NO.2 (Award) | rank | 2 | 15 |
| 2024 Top 500 of China Property Management Companies NO.4 (Award) | rank | 4 | 15 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable Donations | RMB | 878000 | 217000 | 324000 | 5 |
| Revenue | RMB million | 10899.8 | 13051.3 | 14023.8 | 5 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 210 | 17 | 26 |
| NOₓ Emissions | kg | 15181 | 313 | 349 |
| SOₓ Emissions | kg | 6 | 5 | 4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂-e | 8392 | 7660 | 7402 |
| Indirect Energy Emissions (Scope 2) | tCO₂-e | 667191 | 669712 | 672530 |
| Total GHG Emissions | tCO₂-e | 675832 | 678621 | 681145 |
| Total GHG Emissions Intensity (By Area) | tCO₂-e/1000 sq.m. | 2.99 | 2.73 | 2.64 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO₂-e | 249 | 1249 | 1213 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Office) | tonnes | 2 | ||
| Total Hazardous Waste | tonnes | 196.8 | 376.8 | 2.1 |
| Total Hazardous Waste Intensity (By Area) | tonnes/million sq.m. | 0.87 | 1.52 | 59.97 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | tonnes | 154879 | 89800 | 109 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/1000 sq.m. | 0.68 | 0.36 | 3.05 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | % | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 | % | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 1710 | 1207 | 1150 |
| Energy Consumption Intensity (By Area) | MWh/1000 sq.m. | 5.63 | 5.38 | 5.18 |
| Gasoline Consumption | MWh | 2133 | 1673 | 1621 |
| Heating Oil Consumption | MWh | 32 | ||
| LPG Consumption | MWh | 2226 | 975 | 960 |
| Natural Gas Consumption | MWh | 34610 | 33603 | 32465 |
| Purchased Electricity | MWh | 1023554 | 1115868 | 1122005 |
| Purchased Heating | MWh | 210753 | 179135 | 177934 |
| Total Direct Energy Consumption | MWh | 40711 | 37459 | 36197 |
| Total Energy Consumption | MWh | 1275018 | 1332462 | 1336136 |
| Total Indirect Energy Consumption | MWh | 1234307 | 1295003 | 1299939 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m³ | 22740400 | 24414143 | 24877219 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 30419 | 20791 | 19583 |
| Number of Employees Aged Above 50 | Person(s) | 12532 | 11145 | 11358 |
| Number of Employees Aged Below 30 | Person(s) | 14474 | 10976 | 7686 |
| Number of Employees in Hong Kong | Person(s) | 10906 | 7934 | 8827 |
| Number of Employees in Macau | Person(s) | 424 | 617 | 744 |
| Number of Employees in Mainland China | Person(s) | 46095 | 34461 | 29056 |
| Number of Female Employees | Person(s) | 20680 | 16738 | 16257 |
| Number of Full-time Employees | Person(s) | 56768 | 41895 | 37192 |
| Number of General Employees | Person(s) | 55272 | 40759 | 36115 |
| Number of Male Employees | Person(s) | 36745 | 26274 | 22370 |
| Number of Middle Management Employees | Person(s) | 143 | 148 | 167 |
| Number of New Employees (Above 50) | Person(s) | 4136 | 1928 | 4121 |
| Number of New Employees (Aged 30-50) | Person(s) | 7425 | 4491 | 2921 |
| Number of New Employees (Aged Below 30) | Person(s) | 7249 | 4002 | 2186 |
| Number of New Employees (Female) | Person(s) | 7870 | 6652 | 4894 |
| Number of New Employees (Hong Kong) | Person(s) | 6943 | 5731 | 4986 |
| Number of New Employees (Mainland China) | Person(s) | 13638 | 7013 | 3865 |
| Number of New Employees (Male) | Person(s) | 12870 | 6845 | 4334 |
| Number of Part-time Employees | Person(s) | 657 | 1117 | 1435 |
| Number of Senior Management Employees | Person(s) | 38 | 32 | 34 |
| Number of Temporary Workers | Person(s) | 38282 | 28206 | 22252 |
| Number of Total Employees | employees | 57425 | 43012 | 38627 |
| Percentage of Employees in Hong Kong | % | 19 | 18.4 | 22.9 |
| Percentage of Employees in Macau | % | 0.7 | 1.4 | 1.9 |
| Percentage of Employees in Mainland China | % | 80.3 | 80.1 | 75.2 |
| Percentage of Female Employees | % | 36.01 | 38.93 | 42.1 |
| Percentage of General Employees | % | 96.3 | 94.8 | 93.5 |
| Percentage of Male Employees | % | 63.99 | 61.07 | 57.9 |
| Percentage of Middle Management Employees | % | 0.25 | 0.34 | 0.4 |
| Percentage of Senior Management Employees | % | 0.07 | 0.07 | 0.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 26.1 | 35.1 | 28.6 |
| Turnover Rate of Employees Aged Above 50 | % | 34.4 | 30.1 | 40.2 |
| Turnover Rate of Employees Aged Below 30 | % | 38.3 | 41.4 | 44 |
| Turnover Rate of Employees in Hong Kong | % | 47.7 | 87.8 | 45.7 |
| Turnover Rate of Employees in Macau | % | 28.1 | 25.9 | 33.7 |
| Turnover Rate of Employees in Mainland China | % | 27 | 23.5 | 31.9 |
| Turnover Rate of Female Employees | % | 32.5 | 42.2 | 34.3 |
| Turnover Rate of Male Employees | % | 30.1 | 31 | 35.6 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Fatalities Rate as a Result of Work-related Injuries | % | 0.01 |
| Number of Fatalities as a Result of Work-related Injuries | Person(s) | 7 |
| Number of Work-related Fatalities | Person(s) | 7 |
| Work-related Fatalities Rate | % | 0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Working Days Due to Work-related Injuries (Employees) | Day(s) | 5472 | 6329 | 8050 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 95.7 | 100 |
| Percentage of Trained General Employees | % | 99.99 | 97.1 | 100 |
| Percentage of Trained Male Employees | % | 99.96 | 98.2 | 100 |
| Percentage of Trained Middle Management | % | 95.8 | 100 | 100 |
| Percentage of Trained Senior Management | % | 97.2 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour(s) | 25.4 | 17.9 | 13.9 |
| Average Training Hours (General Employees) | Hour(s) | 29.8 | 17.3 | 14.8 |
| Average Training Hours (Male) | Hour(s) | 32.3 | 19.9 | 17 |
| Average Training Hours (Middle Management) | Hour(s) | 98.3 | 251.7 | 139.9 |
| Average Training Hours (Senior Management) | Hour(s) | 81.8 | 84.3 | 71.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | Supplier(s) | 1506 | 441 | 548 |
| Number of Suppliers in Mainland China | Supplier(s) | 23895 | 24869 | 30718 |
| Number of Total Suppliers | Supplier(s) | 25475 | 25362 | 31330 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 31.55 | 85.65 | 100 |
| Average Anti-corruption Training Hours for Directors and Management | Hour(s) | 1 | 1.75 | 3.4 |
| Average Anti-corruption Training Hours for General Employees | Hour(s) | 2 | 2.6 | 2 |
| Average Hours of Anti-corruption Training | Hour(s) | 1.6 | 2 | 2.1 |
| Coverage of Anti-corruption Training for Employees | % | 0.1 | 40.2 | 72 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person(s) | 57 | 163 | 201 |
| Number of General Employees Attendance for Anti-corruption Training | Person(s) | 67 | 16394 | 26000 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person(s) | 312 | 17711 | 28081 |