HARBIN BANK CO., LTD. 2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Nitrogen oxide emissions | kg | 5236.1 | 61 |
| Particulate matter emissions | kg | 507.75 | 61 |
| Sulfur oxide emissions | kg | 11.24 | 61 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Carbon emission intensity of loans to selected enterprises in eight high-carbon industries | CO2 equivalent (tonnes/RMB'000) | 1.39 | 55 |
| Carbon emissions from loans to selected enterprises in eight high-carbon industries | CO2 equivalent (tonnes) | 1518412.16 | 55 |
| GHG emissions (Scope 1) | CO2 equivalent (tonnes) | 2377.41 | 54 |
| GHG emissions (Scope 2) | CO2 equivalent (tonnes) | 20274.2 | 54 |
| GHG emissions per capita (Scope 1 and Scope 2) | CO2 equivalent (tonnes/person) | 3.14 | 54 |
| GHG emissions per square meter of floor area (Scope 1 and Scope 2) | CO2 equivalent (tonnes/m²) | 0.05 | 54 |
| Total GHG emissions (Scope 1 and Scope 2) | CO2 equivalent (tonnes) | 22651.61 | 54 |
| Total greenhouse gas (GHG) emissions (Scope 1 and Scope 2) | CO2 equivalent (tonnes) | 22651.61 | 18 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Carbon emission reduction (paperless office) | kilograms | 920 | 62 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | L | 5714.23 | 61 | ||
| Energy consumption per square meter of floor area | MWh/m² | 0.1 | 61 | ||
| Gasoline consumption | L | 789141.63 | 61 | ||
| Investment in electricity, heat, gas and water production and supply | billion RMB | 4.8 | 6.16 | 6.206 | 57 |
| Natural gas consumption | m³ | 159388.61 | 61 | ||
| Outstanding green loans (balance) | billion RMB | 110.832 | 11 | ||
| Production volume of toner cartridges | piece | 23570 | 61 | ||
| Purchased electricity consumption | kWh | 28677012.06 | 61 | ||
| Purchased heat consumption | GJ | 44391.5 | 61 | ||
| Total energy consumption | MWh | 50136.55 | 61 | ||
| Total green credit balance | million RMB | 198410.8326 | 56 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Per capita water consumption | t/person | 27.92 | 61 |
| Water consumption | t | 201274.77 | 61 |
| Water consumption per unit area | t/m² | 0.4 | 61 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Sheets of paper saved | sheets | 460000 | 62 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Office paper consumption | t | 271.28 | 61 |
| Paper and paper-based products saved | tonnes | 760 | 62 |
| Paper and paper-based products saved (paperless office) | tonnes | 2.1 | 62 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2018 | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|
| Height of snow sculptures of Asian Winter Games mascots in front of Harbin Bank headquarters | meters | 12 | 44 | ||||
| Investment in water conservancy, environment and public facilities management | billion RMB | 1.58 | 2.198 | 2.664 | 57 | ||
| LEED Silver certification for Qunli New District head office building | certification | LEED Silver | 58 | ||||
| Number of trees purchased for poverty alleviation in Shuanglong Village, Lufutan Town, Yanshou County, Heilongjiang Province | trees | 1500 | 89 | ||||
| Volume of snow used for sculptures of Asian Winter Games mascots in front of Harbin Bank headquarters | cubic meters | 1600 | 44 | ||||
| Year-end loan balance for selected enterprises in eight high-carbon industries | RMB'000 | 1093037.17 | 55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average return on equity | % | 0.04 | 0.35 | 0.36 | 18 |
| Average return on total assets | % | 0.1 | 0.12 | 0.13 | 18 |
| Best Organization Award at China Financial Planners Competition 2024 | Awarded | 104 | |||
| Branch-level financial service centre for small enterprises (Physical outlets) | outlets | 1 | 1 | 1 | 79 |
| Branches (Physical outlets) | outlets | 17 | 17 | 17 | 79 |
| General meetings and class meetings of shareholders (No.) | 5 | 2 | 3 | 96 | |
| Headquarters (Physical outlets) | outlets | 1 | 1 | 1 | 79 |
| Number of employee representative meetings held | meetings | 4 | 68 | ||
| Number of employees in Northeast China | person | 667 | 667 | 664 | 70 |
| Number of employees in Southwest China | person | 580 | 613 | 623 | 70 |
| Number of employees in other regions | person | 319 | 329 | 321 | 70 |
| Number of employees in the Haerbin region | person | 5269 | 5478 | 5601 | 70 |
| Number of employees involved in recruitment process in Daqing Branch, Chengdu Branch, Hegang Branch and Qitaihe Branch | employees | 7 | 67 | ||
| Number of major policies on business development and vital interests of employees approved | policies | 15 | 68 | ||
| Number of operational management | person | 283 | 294 | 291 | 70 |
| Number of primary management | person | 1097 | 1153 | 1253 | 70 |
| Number of professional employees | person | 5432 | 5623 | 5641 | 70 |
| Number of senior management | person | 13 | 17 | 16 | 70 |
| Proportion of female management staff | % | 51.11 | 48.9 | 50.51 | 18 |
| Proportion of female staff | % | 56.81 | 56.61 | 57 | 18 |
| Total assets | RMB million, million RMB | 712733.1 | 813328.7 | 916231.9 | 16, 18 |
| Total loans and advances to customers | million RMB | 379093.9 | 16 | ||
| Total number of employees aged below 35 | person | 2612 | 2387 | 2125 | 70 |
| Total number of employees aged between 35 and 45 | person | 3107 | 3546 | 3910 | 70 |
| Total number of employees aged over 45 | person | 1106 | 1154 | 1174 | 70 |
| Total number of regular employees (female) | person | 3877 | 4012 | 4109 | 70 |
| Total number of regular employees (male) | person | 2948 | 3075 | 3100 | 70 |
| Total personal loans | 100 million | 1173.608 | 1185.506 | 1177.799 | 80 |
| Total staff | Person | 6825 | 7087 | 7209 | 18 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate by age group - Aged below 35 (%) | % | 2.37 | 1.67 | 1.3 | 71 |
| Employee turnover rate by age group - Aged between 35 and 45 (%) | % | 1.43 | 1.06 | 1.11 | 71 |
| Employee turnover rate by age group - Aged over 45 (%) | % | 0.22 | 0.31 | 0.18 | 71 |
| Employee turnover rate by gender - Female employees (%) | % | 2.21 | 1.72 | 1.5 | 71 |
| Employee turnover rate by gender - Male employees (%) | % | 1.81 | 1.3 | 1.08 | 71 |
| Employee turnover rate in Haerbin region | % | 2.92 | 1.47 | 1.41 | 70 |
| Employee turnover rate in Southwest China | % | 12.12 | 0.91 | 0.68 | 70 |
| Employee turnover rate in other region in Northeast China | % | 3.8 | 0.45 | 0.39 | 70 |
| Employee turnover rate in other regions | % | 4.49 | 0.2 | 0.12 | 70 |
| Operating income | RMB million | 12870.5 | 13241.7 | 14243.2 | 18 |
| Operating income amount of HBCF | billion RMB | 13.99 | 62 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2024 | Report Pages |
|---|---|---|---|---|
| Days of absence due to work injuries | days | 176 | 335 | 71 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of first aid kits across office floors | first aid kits | 51 | 68 |
| Number of safety awareness sessions across all organizational levels | sessions | 3600 | 67 |
| Number of semi-automatic AEDs installed in headquarters | AEDs | 3 | 68 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Internal trainings of departments of the head office | No. | 203 | 197 | 216 | 70 |
| Number of external training sessions for selected staff | sessions | 128 | 68 | ||
| Number of internal training sessions | sessions | 599 | 68 | ||
| Number of training sessions arranged | sessions | 727 | 68 | ||
| Percentage of employees trained - Female employees (%) | % | 56.81 | 56.61 | 57 | 71 |
| Percentage of employees trained - Male employees (%) | % | 43.19 | 43.39 | 43 | 71 |
| Percentage of employees trained - Operation Management (%) | % | 4.15 | 4.15 | 4.15 | 71 |
| Percentage of employees trained - Primary Management (%) | % | 16.07 | 16.27 | 17.38 | 71 |
| Percentage of employees trained - Professional Category (%) | % | 79.59 | 79.34 | 78.25 | 71 |
| Percentage of employees trained - Senior Management (%) | % | 0.19 | 0.24 | 0.22 | 71 |
| Total training participants of departments of the head office | No. | 9365 | 10022 | 9161 | 70 |
| Training completion rate | 100% | 68 | |||
| Training for Directors and Supervisors Directors (No.) | 3 | 3 | 6 | 96 | |
| Training for Directors and Supervisors Supervisors (No.) | 3 | 7 | 3 | 96 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours by gender - Female employees (training hours per person) | hours | 31.8 | 44.5 | 53.4 | 71 |
| Average training hours by gender - Male employees (training hours per person) | hours | 27 | 37.8 | 45.36 | 71 |
| External trainings of departments of the head office | No. | 64 | 117 | 109 | 70 |
| Operation management employees (training hours per person) - Branches | hours | 24 | 40 | 50 | 71 |
| Operation management employees (training hours per person) - Head office | hours | 35 | 50 | 40 | 71 |
| Primary management employees (training hours per person) - Branches | hours | 26.1 | 36.5 | 43.8 | 71 |
| Primary management employees (training hours per person) - Head office | hours | 29 | 40.6 | 48.72 | 71 |
| Professional category employees (training hours per person) - Branches | hours | 26.5 | 37.1 | 44.52 | 71 |
| Professional category employees (training hours per person) - Head office | hours | 37.3 | 52.2 | 57.42 | 71 |
| Senior management employees (training hours per person) - Head office | hours | 40 | 86 | 70 | 71 |
| Total training hours | hours | 3699 | 68 | ||
| Total trainings of departments of the head office | No. | 267 | 314 | 455 | 70 |
Description of measures to review employment practices to avoid child and forced labour.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of days with no forced labour or child labour | days | 935 | 67 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Balance of agricultural loans | RMB million | 27857 | 27069 | 28480 | 18 |
| Balance of corporate loans | million RMB | 187017.2587 | 56 | ||
| Balance of loans to customers | RMB million | 284414.9 | 323182.7 | 379093.9 | 18 |
| Balance of loans to private enterprises | billion RMB | 889.463 | 11 | ||
| Balance of microcredit loans | 100 million | 1783.808 | 1978.685 | 2110.489 | 80 |
| Balance of personal loans | million RMB | 11581.1022 | 56 | ||
| Balance of targeted poverty alleviation loans | million RMB | 332 | 89 | ||
| Cooperative suppliers for centralised procurement in Central China | 2 | 72 | |||
| Cooperative suppliers for centralised procurement in East China | 22 | 72 | |||
| Cooperative suppliers for centralised procurement in North China | 58 | 72 | |||
| Cooperative suppliers for centralised procurement in Northeast China | 155 | 72 | |||
| Cooperative suppliers for centralised procurement in South China | 11 | 72 | |||
| Cooperative suppliers for centralised procurement in Southwest China | 26 | 72 | |||
| Cooperative suppliers for centralised procurement of the Bank | 274 | 72 | |||
| Cumulative investment during the Reporting Period | billion RMB | 10.088 | 15.616 | 57 | |
| Green credit balance | RMB million | 3089 | 3094.7 | 10832.36 | 18 |
| Microcredit balance | RMB million | 178380.8 | 197865.5 | 211048.9 | 18 |
| NPL ratio | % | 2.89 | 2.87 | 2.84 | 18 |
| National student loan distributed during the year | RMB million | 384 | 213.5 | 105 | 18 |
| Non-listed shares held by corporations (Domestic shares) | Shares | 7908966550 | 98 | ||
| Non-listed shares held by corporations (Domestic shares) - Percentage | 71.93% | 98 | |||
| Non-listed shares held by natural persons (Domestic shares) | Shares | 63063003 | 98 | ||
| Non-listed shares held by natural persons (Domestic shares) - Percentage | 0.57% | 98 | |||
| Number of green credit customers | 81 | 56 | |||
| Number of outlets serving poor, remote and minority areas (outlet) | 19 | 17 | 17 | 76 | |
| Number of rural service outlets (outlet) | 60 | 55 | 55 | 76 | |
| Overseas listed foreign shares (H shares) | Shares | 3023570000 | 98 | ||
| Overseas listed foreign shares (H shares) - Percentage | 27.50% | 98 | |||
| Sub-branches (Physical outlets) | outlets | 288 | 290 | 294 | 79 |
| Sub-branches of village and township banks (Physical outlets) | outlets | 48 | 45 | 45 | 79 |
| Total customer deposits | million RMB | 693679.4 | 16 | ||
| Total investment of HB Leasing | billion RMB | 14.963 | 57 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Green service loans | million RMB | 181.816 | 56 |
| Number of branches with self-service devices for elderly customers | branches | 17 | 34 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of categorized activities at various projects | activities | 1000 | 89 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| ATMs (Self-service banking) | set | 256 | 244 | 106 | 79 |
| Annual complaint settlement rate | % | 100 | 85 | ||
| Clients of village and township banking services | Account | 671487 | 648097 | 672568 | 18 |
| Decrease in the number of consumer complaints | % | 49 | 85 | ||
| Non-cash intelligent devices (Self-service banking) | set | 216 | 219 | 222 | 79 |
| Number of WeChat banking followers | 0000 transactions | 418.01 | 548.57 | 624.72 | 81 |
| Number of consumer complaints transferred | 126 | 85 | |||
| Number of customer interactions through the credit card customer service hotline | 186000 | 85 | |||
| Number of customer interactions through the online channel (exit customer service) | million | 1.39 | 85 | ||
| Number of customers served by the village and township banks (account) | 671487 | 648097 | 672568 | 76 | |
| Number of self-service devices with 'Elderly Care Mode' available | devices | 466 | 34 | ||
| Number of transactions through the voice channel of the customer service hotline | million | 1.89 | 85 | ||
| Percentage of total loans to customers (microcredit loans) | % | 62.7 | 61.2 | 55.7 | 80 |
| Ranking in terms of the number of complaints of RMB10 billion of deposits | 8th to 11th | 85 | |||
| Ranking in the number of complaints of 100 outlets | 5th to 7th | 85 | |||
| Ranking in the number of complaints per 100 outlets | 3rd to 5th | 85 | |||
| Total number of customers (E-members) | 0000 accounts | 485.93 | 537.04 | 572.87 | 81 |
| Total number of deposit and loan customers as at the end of the Reporting Period | 241681 | 203749 | 249210 | 76 | |
| Total number of mobile banking customers | 0000 accounts | 361.81 | 412.27 | 469.36 | 81 |
| Total of telephone banking services (Credit Card Customer Service Processing) | 0000 transactions | 162 | 135 | 139 | 81 |
| Total of telephone banking services (Remote Banking Centre Processing) | 0000 transactions | 255 | 345 | 328 | 81 |
| Total of telephone banking services (Total) | 0000 transactions | 417 | 480 | 467 | 81 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2020 | 2022 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Cross-border Digital Finance Platform won 15th Financial Product and Service Innovation Award in 2024 | Awarded | 104 | |||
| Technology Loan issued to Huida Technology | million RMB | 3 | 5 | 28 | |
| Total number of digitised contract pages | million pages | 180 | 62 | ||
| Total number of shares | Shares | 10995599553 | 98 | ||
| Total number of shares - Percentage | 100% | 98 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| BCDMs (Self-service banking) | set | 475 | 466 | 366 | 79 |
| Gold Award for Printing and Production for ESG Report | Awarded | 104 | |||
| Number of online workflows completed | 15000 | 62 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Banking Product with Outstanding Risk Control Award at Golden Wisdom Cup in 2024 | Awarded | 104 | |||
| CRS III for social security cards (Physical outlets) | outlets | 56 | 59 | 59 | 79 |
| Corporate e-customers (E-members) | 0000 accounts | 10.74 | 11.08 | 11.52 | 81 |
| Individual e-customers (E-members) | 0000 accounts | 475.19 | 525.96 | 561.35 | 81 |
| Information capacity managed by digital collaboration mechanism | GB | 520 | 62 | ||
| Number of digitised contracts signed online | million | 17.5 | 62 | ||
| Number of high-frequency transactions optimized for elderly customers | transactions | 98 | 34 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 11.91 | 13.17 | 13.61 | 18 |
| Controlling village and township banks (Physical outlets) | outlets | 32 | 30 | 30 | 79 |
| Provision coverage ratio | % | 181.54 | 197.38 | 202.59 | 18 |
| Total tax | RMB million | 2217.52 | 2029 | 2059.34 | 18 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Demonstration Unit for Service Certification of Modern Bank Branches in 2024 | Awarded | 104 | |||
| Meetings of the Board of Directors (No.) | 16 | 19 | 21 | 96 | |
| Meetings of the Board of Supervisors (No.) | 9 | 11 | 10 | 96 | |
| Meetings of the special committees under the Board of Directors (No.) | 42 | 44 | 48 | 96 | |
| Meetings of the special committees under the Board of Supervisors (No.) | 10 | 16 | 12 | 96 | |
| Number of safety and anti-bribery drills at sub-branches | drills | 2400 | 67 | ||
| Surveys and visits arranged by the Board of Directors for independent directors (No.) | 2 | 3 | 1 | 96 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | end of 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Balance in the 'Good Life Account' for elderly customers | million RMB | 810 | 34 | ||||
| Bronze Award for Infographic Design for ESG Report | Awarded | 104 | |||||
| Credit-based relief loans issued to companies for procurement of goods | million RMB | 10 | 28 | ||||
| Enterprise Making Contributions to Corporate Social Responsibility in 2024 at 22nd Financial and Economic Billboard | Awarded | 104 | |||||
| Excellent Award for News Publicity | Awarded | 104 | |||||
| Inclusive loans to small and micro enterprises (balance) | % increase compared to end of last year, billion RMB, billion RMB (end of last year) | 925.9 | 11 | ||||
| Length of snow sculptures of Asian Winter Games mascots in front of Harbin Bank headquarters | meters | 18 | 44 | ||||
| Loan balance of the village and township banks (RMB'000) | RMB'000 | 1260104 | 1248575 | 1228845 | 76 | ||
| Loan balances amount of HBCF | billion RMB | 222.567 | 62 | ||||
| Loans for clean energy industry | million RMB | 843.061 | 56 | ||||
| Loans for clean production industry | million RMB | 3430.3 | 56 | ||||
| Loans for ecological and environmental protection industry | million RMB | 1915.1088 | 56 | ||||
| Loans for energy saving and environmental protection industry | million RMB | 1091.0036 | 56 | ||||
| Loans for green upgrading of enterprise infrastructure | million RMB | 8904.0816 | 56 | ||||
| Mobile Banking Channel Integration and Innovation Award at 2024 Digital Finance Golden List Award | Awarded | 104 | |||||
| Model Bank for Green Finance Practice in 2024 at 22nd Financial and Economic Billboard | Awarded | 104 | |||||
| Number of cheerleading team members from Harbin Branch supporting the Asian Winter Games torch relay | people | 20 | 44 | ||||
| Number of company employees participating in public welfare projects | employees | 53 | 89 | ||||
| Number of days operated by 'Lian Blossom • Childlike Heart Harbor' project | days | 35 | 89 | ||||
| Number of documented left-behind children served | children | 2027 | 89 | ||||
| Number of employees selected for financial service volunteer team for the 9th Asian Winter Games to be held in Harbin | employees | 54 | 43 | ||||
| Number of employees visited during New Year and Spring Festival | employees | 98 | 68 | ||||
| Number of non-profit organizations participating in public welfare projects in Shenzhen and Harbin | organizations | 26 | 89 | ||||
| Number of provincial-level themed activities included in the initiative | activities | 10 | 89 | ||||
| Number of rural children benefited from the initiative | children | 20000 | 89 | ||||
| Number of torchbearers for the Asian Winter Games torch relay event | person | 34 | 44 | ||||
| Number of village and township banks set up in former state-designated poverty-stricken counties | 11 | 10 | 10 | 76 | |||
| PuYi Standards Golden Reputation Award: Bank with Outstanding Wealth Management Service Capability | Awarded | 104 | |||||
| PuYi Standards Golden Reputation Award: Outstanding Regional Private Banking Service Award | Awarded | 104 | |||||
| Ranking in 2024 Brand Finance Global 500 | rank | 282 | 104 | ||||
| Ranking in 2024 China Banking Top 100 List | rank | 42 | 104 | ||||
| Ranking in Top 1000 World Banks 2024 | rank | 183 | 104 | ||||
| Shortlisted for National Inclusive Finance Typical Case 2024 | Shortlisted | 104 | |||||
| Width of snow sculptures of Asian Winter Games mascots in front of Harbin Bank headquarters | meters | 6 | 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount donated to buy books for poverty alleviation in Shuanglong Village, Lufutan Town, Yanshou County, Heilongjiang Province | RMB | 6000 | 89 | ||
| Amount donated to purchase trees for poverty alleviation in Shuanglong Village, Lufutan Town, Yanshou County, Heilongjiang Province | RMB | 84000 | 89 | ||
| Cumulative donation of blood donation activities organized by employees | ml | 18200 | 89 | ||
| Distribution of the balance of microcredit loans (loans to small enterprises) | 100 million | 610.2 | 793.159 | 932.69 | 80 |
| Distribution of the balance of microcredit loans (personal loans) | 100 million | 1173.608 | 1185.506 | 1177.799 | 80 |
| Distribution of the balance of personal loans (loans to farmers) | 100 million | 139.593 | 142.979 | 144.464 | 80 |
| Distribution of the balance of personal loans (loans to small enterprise owners) | 100 million | 252.691 | 233.209 | 228.132 | 80 |
| Distribution of the balance of personal loans (personal consumption loans) | 100 million | 781.324 | 809.318 | 805.203 | 80 |
| Investment in agriculture sector | billion RMB | 2.4 | 3.382 | 4.735 | 57 |
| Investment in others | billion RMB | 1.309 | 4.886 | 1.358 | 57 |
| Loan amount for community-based nursing home projects | million RMB | 200 | 34 | ||
| Number of books purchased for poverty alleviation in Shuanglong Village, Lufutan Town, Yanshou County, Heilongjiang Province | books | 200 | 89 | ||
| Number of chairs donated | chairs | 55 | 89 | ||
| Number of children served by 'Lian Blossom • Childlike Heart Harbor' project | children | 2000 | 89 | ||
| Number of home and school visits conducted by 'Lian Blossom • Childlike Heart Harbor' project | visits | 5000 | 89 | ||
| Number of hours operated by 'Lian Blossom • Childlike Heart Harbor' project | hours | 5000 | 89 | ||
| Number of people benefiting from public welfare projects | people | 20000 | 89 | ||
| Number of people making donations in 'Hope Project 1+1 Scholarship Program' | people | 3300 | 89 | ||
| Number of public welfare projects carried out in Shenzhen and Harbin | projects | 17 | 89 | ||
| Number of student desks donated | desks | 55 | 89 | ||
| Number of volunteers participating in public welfare projects | volunteers | 160 | 89 | ||
| Percentage of the balance of microcredit loans (personal loans) | % | 65.8 | 59.9 | 55.8 | 80 |
| Relief fund provided to employees in difficulties | RMB | 63000 | 68 | ||
| Targeted poverty alleviation loans (current balance) | RMB million | 341 | 330 | 332 | 18 |
| Total amount raised in 'Hope Project 1+1 Scholarship Program' | RMB | 1200000 | 89 | ||
| Total charity donation | RMB'000 | 691.4 | 1720.31 | 1675.31 | 18 |
| Total value of social welfare undertakings at the end of the reporting period | million RMB | 16753.1 | 89 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 507.75 |
| NOₓ Emissions | kg | 5236.1 |
| SOₓ Emissions | kg | 11.24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | CO2 equivalent (tonnes) | 2377.41 |
| Indirect Energy Emissions (Scope 2) | CO2 equivalent (tonnes) | 20274.2 |
| Total GHG Emissions | CO2 equivalent (tonnes) | 22651.61 |
| Total GHG Emissions Intensity (By Area) | CO2 equivalent (tonnes/m²) | 0.05 |
| Total GHG Emissions Intensity (By Employee) | CO2 equivalent (tonnes/person) | 3.14 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 0.92 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diesel Fuel Consumption | L | 5714.23 |
| Energy Consumption Intensity (By Area) | MWh/m² | 0.1 |
| Gasoline Consumption | L | 789141.63 |
| Natural Gas Consumption | m³ | 159388.61 |
| Purchased Electricity | kWh | 28677012.06 |
| Purchased Heating | GJ | 44391.5 |
| Total Energy Consumption | MWh | 50136.55 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | t | 201274.77 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Material Consumption (Paper) | t | 271.28 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | billion RMB | 1.58 | 2.198 | 2.664 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | person | 3107 | 3546 | 3910 |
| Number of Employees Aged Above 50 | person | 1106 | 1154 | 1174 |
| Number of Employees Aged Below 30 | person | 2612 | 2387 | 2125 |
| Number of Employees in Northeast China | person | 667 | 667 | 664 |
| Number of Employees in Southwest China | person | 580 | 613 | 623 |
| Number of Female Employees | person | 3877 | 4012 | 4109 |
| Number of Male Employees | person | 2948 | 3075 | 3100 |
| Number of Senior Management Employees | person | 13 | 17 | 16 |
| Number of Total Employees | person | 6825 | 7087 | 7209 |
| Percentage of Female Employees | % | 56.81 | 56.61 | 57 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.43 | 1.06 | 1.11 |
| Turnover Rate of Employees Aged Below 30 | % | 2.37 | 1.67 | 1.3 |
| Turnover Rate of Employees in Northeast China | % | 3.8 | 0.45 | 0.39 |
| Turnover Rate of Employees in Southwest China | % | 12.12 | 0.91 | 0.68 |
| Turnover Rate of Female Employees | % | 2.21 | 1.72 | 1.5 |
| Turnover Rate of Male Employees | % | 1.81 | 1.3 | 1.08 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2024 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 176 | 335 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Safety knowledge lectures | sessions | 3600 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 56.81 | 56.61 | 57 |
| Percentage of Trained General Employees | % | 79.59 | 79.34 | 78.25 |
| Percentage of Trained Male Employees | % | 43.19 | 43.39 | 43 |
| Percentage of Trained Middle Management | % | 16.07 | 16.27 | 17.38 |
| Percentage of Trained Operational Employees | % | 4.15 | 4.15 | 4.15 |
| Percentage of Trained Senior Management | % | 0.19 | 0.24 | 0.22 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 31.8 | 44.5 | 53.4 |
| Average Training Hours (Male) | hours | 27 | 37.8 | 45.36 |
| Average Training Hours (Senior Management) | hours | 40 | 86 | 70 |
| Total Training Hours | hours | 3699 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Central China | 2 | |
| Number of Suppliers in East China | 22 | |
| Number of Suppliers in North China | 58 | |
| Number of Suppliers in Northeast China | 155 | |
| Number of Suppliers in South China | 11 | |
| Number of Suppliers in Southwest China | 26 | |
| Number of Total Suppliers | 274 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | % | -49 | |
| Complaints Handling Rate | % | 100 | 100 |
| Number of Complaints Dealt with | 126 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Investment in Education Donation | RMB | 1200000 | ||
| Investment in Elderly Care Services | million RMB | 200 | ||
| Investment in Targeted Poverty Alleviation | million RMB | 341 | 330 | 332 |
| Number of Employees Participating in Volunteer Activities | volunteers | 160 | ||
| Total In-kind Donations | RMB | 99000 | ||
| Total Public Welfare Donations | RMB | 691400 | 1720310 | 1675310 |
| Total Social Investment | billion RMB | 3.709 | 8.268 | 6.093 |