Environmental, Social and Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | 2030 | Report Pages |
|---|---|---|---|---|---|---|
| Nitrogen oxides emissions (Hong Kong) | kg | 123 | 174 | 191 | 16 | |
| Nitrogen oxides emissions (Mainland China) | kg | 180 | 181 | 138 | 17 | |
| Sulphur oxides emissions (Hong Kong) | kg | 0.6 | 0.9 | 1 | 16 | |
| Sulphur oxides emissions (Mainland China) | kg | 0.9 | 0.9 | 0.69 | 17 | |
| Targeted reduction of Nitrogen oxides (NOx) emissions | kg | 180 | 8 | |||
| Targeted reduction of Sulfur oxides (SOx) emissions | kg | 0.9 | 8 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Emission intensity (Hong Kong) | tCO2e/HK$'m revenue | 32.8 | 30.2 | 30 | 16 |
| Emission intensity (Mainland China) | tCO2e/HK$'m revenue | 39.2 | 35.9 | 39 | 17 |
| Scope 1 direct emissions (Hong Kong) | tCO2e | 1565 | 2209 | 2424 | 16 |
| Scope 1 direct emissions (Mainland China) | tCO2e | 2285 | 2295 | 1763 | 17 |
| Scope 2 indirect emissions (Hong Kong) | tCO2e | 41387 | 51719 | 46264 | 16 |
| Scope 2 indirect emissions (Mainland China) | tCO2e | 34625 | 34745 | 29395 | 17 |
| Total emission (Hong Kong) | tCO2e | 42953 | 53929 | 48689 | 16 |
| Total emission (Mainland China) | tCO2e | 36910 | 37040 | 31158 | 17 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste intensity (Hong Kong) | tonne/HK$'m revenue | N/A | N/A | N/A | 16 |
| Hazardous waste intensity (Mainland China) | tonne/HK$'m revenue | N/A | N/A | N/A | 17 |
| Total hazardous waste produced (Hong Kong) | tonne | N/A | N/A | N/A | 16 |
| Total hazardous waste produced (Mainland China) | tonne | N/A | N/A | N/A | 17 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste intensity - Foodwaste (Hong Kong) | tonne/HK$'m revenue | 0.48 | 0.4 | 0.44 | 16 |
| Non-hazardous waste intensity - Foodwaste (Mainland China) | tonne/HK$'m revenue | 1.67 | 1.57 | 1.61 | 17 |
| Total non-hazardous waste produced - Foodwaste (Hong Kong) | tonne | 626 | 712 | 722 | 16 |
| Total non-hazardous waste produced - Foodwaste (Mainland China) | tonne | 1567 | 1620 | 1291 | 17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Electricity consumption (Hong Kong) | '000 kWh | 78833 | 98513 | 88124 | 16 |
| Electricity consumption (Mainland China) | '000 kWh | 64121 | 64343 | 54436 | 17 |
| Energy intensity (Hong Kong) | '000 kWh/HK$'m revenue | 66.8 | 62 | 62.4 | 16 |
| Energy intensity (Mainland China) | '000 kWh/HK$'m revenue | 81.3 | 74.5 | 80 | 17 |
| Towngas consumption (Hong Kong) | '000 kWh | 8562 | 12078 | 13256 | 16 |
| Towngas consumption (Mainland China) | '000 kWh | 12494 | 12548 | 9639 | 17 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption (Hong Kong) | m3 | 603695 | 739105 | 722867 | 16 |
| Total water consumption (Mainland China) | m3 | 828396 | 779757 | 627112 | 17 |
| Water consumption intensity (Hong Kong) | m3/HK$'m revenue | 462 | 415 | 445 | 16 |
| Water consumption intensity (Mainland China) | m3/HK$'m revenue | 879 | 756 | 783 | 17 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Targeted energy reduction compared to 2023 | % | 3 | 12 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Packaging material intensity (Hong Kong) | tonne/HK$'m revenue | 0.15 | 0.11 | 0.11 | 16 |
| Packaging material intensity (Mainland China) | tonne/HK$'m revenue | 0.28 | 0.19 | 0.14 | 17 |
| Total packaging material used (Hong Kong) | tonne | 201 | 195 | 175 | 16 |
| Total packaging material used (Mainland China) | tonne | 263 | 195 | 115 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees, female, logistic centres, age 30 or below | 44 | 19 | |||
| Number of employees, female, logistic centres, age 30–59 | 238 | 19 | |||
| Number of employees, female, logistic centres, age 60 or above | 31 | 19 | |||
| Number of employees, female, logistic centres, total | 364 | 347 | 313 | 19 | |
| Number of employees, female, office, age 30 or below | 44 | 19 | |||
| Number of employees, female, office, age 30–59 | 95 | 19 | |||
| Number of employees, female, office, age 60 or above | 2 | 19 | |||
| Number of employees, female, office, total | 187 | 188 | 141 | 19 | |
| Number of employees, female, restaurant, age 30 or below | 127 | 19 | |||
| Number of employees, female, restaurant, age 30–59 | 1548 | 19 | |||
| Number of employees, female, restaurant, age 60 or above | 232 | 19 | |||
| Number of employees, female, restaurant, total | 2590 | 2267 | 1907 | 19 | |
| Number of employees, male, logistic centres, age 30 or below | 44 | 19 | |||
| Number of employees, male, logistic centres, age 30–59 | 234 | 19 | |||
| Number of employees, male, logistic centres, age 60 or above | 11 | 19 | |||
| Number of employees, male, logistic centres, total | 319 | 313 | 289 | 19 | |
| Number of employees, male, office, age 30 or below | 14 | 19 | |||
| Number of employees, male, office, age 30–59 | 56 | 19 | |||
| Number of employees, male, office, age 60 or above | 12 | 19 | |||
| Number of employees, male, office, total | 108 | 98 | 82 | 19 | |
| Number of employees, male, restaurant, age 30 or below | 259 | 19 | |||
| Number of employees, male, restaurant, age 30–59 | 916 | 19 | |||
| Number of employees, male, restaurant, age 60 or above | 102 | 19 | |||
| Number of employees, male, restaurant, total | 1653 | 1600 | 1277 | 19 | |
| Number of employees, total | 5221 | 4813 | 4009 | 19 | |
| Number of employees, total, age 30 or below | 532 | 19 | |||
| Number of employees, total, age 30–59 | 3087 | 19 | |||
| Number of employees, total, age 60 or above | 390 | 19 | |||
| Number of employees, total, logistic centres | 683 | 660 | 602 | 19 | |
| Number of employees, total, logistic centres, age 30 or below | 88 | 19 | |||
| Number of employees, total, logistic centres, age 30–59 | 472 | 19 | |||
| Number of employees, total, logistic centres, age 60 or above | 42 | 19 | |||
| Number of employees, total, office | 295 | 286 | 223 | 19 | |
| Number of employees, total, office, age 30 or below | 58 | 19 | |||
| Number of employees, total, office, age 30–59 | 151 | 19 | |||
| Number of employees, total, office, age 60 or above | 14 | 19 | |||
| Number of employees, total, restaurant | 4243 | 3867 | 3184 | 19 | |
| Number of employees, total, restaurant, age 30 or below | 386 | 19 | |||
| Number of employees, total, restaurant, age 30–59 | 2464 | 19 | |||
| Number of employees, total, restaurant, age 60 or above | 334 | 19 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Turnover rate, China, Logistics Centre | % | 4.91% | 2.85% | 2.37% | 20 |
| Turnover rate, China, Office | % | 1.52% | 1.90% | 1.04% | 20 |
| Turnover rate, China, Restaurants | % | 3.08% | 3.38% | 2.45% | 20 |
| Turnover rate, China, Total | % | 3.21% | 3.18% | 2.32% | 20 |
| Turnover rate, Hong Kong, Logistics Centre | % | 2.40% | 2.56% | 1.79% | 20 |
| Turnover rate, Hong Kong, Office | % | 2.99% | 3.15% | 2.93% | 20 |
| Turnover rate, Hong Kong, Restaurants | % | 5.55% | 5.74% | 4.14% | 20 |
| Turnover rate, Hong Kong, Total | % | 5.14% | 5.33% | 3.88% | 20 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employees trained (China, Female) | % | 20.34% | 75.74% | 35.9% | 23 |
| Percentage of employees trained (China, Male) | % | 37.20% | 51.55% | 32.65% | 23 |
| Percentage of employees trained (China, Middle Management) | % | 5.50% | 80.38% | 41.36% | 23 |
| Percentage of employees trained (China, Senior Management) | % | NA | 100.00% | 88.89% | 23 |
| Percentage of employees trained (Hong Kong, Female) | % | 20.34% | 2.23% | 0.65% | 23 |
| Percentage of employees trained (Hong Kong, Male) | % | 30.79% | 7.54% | 1.32% | 23 |
| Percentage of employees trained (Hong Kong, Middle Management) | % | 29.33% | 7.91% | 0.77% | 23 |
| Percentage of employees trained (Hong Kong, Senior Management) | % | 85.91% | 65.22% | 5.26% | 23 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours per employee (China, Female) | hours | 2 | 4.04 | 6.77 | 23 |
| Average training hours per employee (China, Male) | hours | 2 | 4.65 | 8.21 | 23 |
| Average training hours per employee (China, Middle Management) | hours | 2 | 4.48 | 3.99 | 23 |
| Average training hours per employee (China, Senior Management) | hours | NA | 20.6 | 6 | 23 |
| Average training hours per employee (Hong Kong, Female) | hours | 1.49 | 48.8 | 6.38 | 23 |
| Average training hours per employee (Hong Kong, Male) | hours | 1.55 | 29.72 | 12.15 | 23 |
| Average training hours per employee (Hong Kong, Middle Management) | hours | 0.68 | 41.45 | 21.23 | 23 |
| Average training hours per employee (Hong Kong, Senior Management) | hours | 2.04 | 20.93 | 7.14 | 23 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 | 2030 |
|---|---|---|---|---|---|
| NOâ‚“ Emissions | kg | 303 | 355 | 329 | 180 |
| SOâ‚“ Emissions | kg | 1.5 | 1.8 | 1.69 | 0.9 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 3850 | 4504 | 4187 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 76012 | 86464 | 75659 |
| Total GHG Emissions | tCO2e | 79863 | 90969 | 79847 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HK$'m revenue | None | None | None |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tonne | 1567 | 1620 | 722 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/HK$'m revenue | 1.67 | 1.57 | 0.44 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | '000 kWh/HK$'m revenue | 74.05 | 68.25 | 71.2 |
| Grid Electricity Consumption | '000 kWh | 142954 | 162856 | 142560 |
| Natural Gas Consumption | '000 kWh | 21056 | 24626 | 22895 |
| Purchased Electricity | '000 kWh | 142954 | 162856 | 142560 |
| Total Energy Consumption | '000 kWh | 164010 | 187482 | 165455 |
| Total Indirect Energy Consumption | '000 kWh | 142954 | 162856 | 142560 |
| Total Purchased Energy | '000 kWh | 164010 | 187482 | 165455 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m3 | 828396 | 779757 | 722867 |
| Water Consumption Intensity (By Revenue) | m3/HK$'m revenue | 879 | 756 | 783 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 3 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Intensity (By Revenue) | tonne/HK$'m revenue | 0.28 | 0.19 | 0.14 |
| Packaging Materials Consumed | tonne | 464 | 390 | 290 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged Above 50 | persons | 390 | ||
| Number of Employees Aged Below 30 | persons | 532 | ||
| Number of Female Employees | persons | 3141 | 2802 | 2361 |
| Number of Male Employees | persons | 2080 | 2011 | 1648 |
| Number of Total Employees | persons | 5221 | 4813 | 4009 |
| Percentage of Employees Aged Above 50 | percent | 9.7 | ||
| Percentage of Employees Aged Below 30 | percent | 13.3 | ||
| Percentage of Female Employees | percent | 60.2 | 58.2 | 58.9 |
| Percentage of Male Employees | percent | 39.8 | 41.8 | 41.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees in Hong Kong | % | 5.14 | 5.33 | 3.88 |
| Turnover Rate of Employees in Mainland China | % | 3.21 | 3.18 | 2.32 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 20.34 | 38.985 | 18.275 |
| Percentage of Trained Hong Kong Employees | % | 25.565 | 4.885 | 0.985 |
| Percentage of Trained Mainland China Employees | % | 28.77 | 63.645 | 34.275 |
| Percentage of Trained Male Employees | % | 34 | 29.545 | 16.985 |
| Percentage of Trained Middle Management | % | 17.415 | 44.145 | 21.065 |
| Percentage of Trained Senior Management | % | 85.91 | 82.61 | 47.075 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 1.745 | 26.42 | 6.575 |
| Average Training Hours (Hong Kong Employees) | hours | 1.52 | 39.26 | 9.265 |
| Average Training Hours (Mainland China Employees) | hours | 2 | 4.345 | 7.49 |
| Average Training Hours (Male) | hours | 1.775 | 17.185 | 10.18 |
| Average Training Hours (Middle Management) | hours | 1.34 | 22.965 | 12.61 |
| Average Training Hours (Senior Management) | hours | 2.04 | 20.765 | 6.57 |