Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (tons) | tons | 33.78 | 29 |
| Particulate matter (tons) | tons | 2.89 | 29 |
| Sulphur oxides (tons) | tons | 0.06 | 29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Carbon Emissions Intensity – Scope 1&2 | tCO2e/million HKD revenue | 6.7 | 3.82 | 5.32 | 4.54 | 13 |
| Carbon intensity (scope I and scope II) (tCO2e/million HK$ revenue) | tCO2e/million HK$ revenue | 3.82 | 29 | |||
| GHG emissions from fugitive emissions | tCO2e | 1.15 | 11 | |||
| GHG emissions from other mobile machinery | tCO2e | 105.53 | 11 | |||
| GHG emissions from purchased electricity | tCO2e | 632.41 | 11 | |||
| GHG emissions from stationary combustion | tCO2e | 32.45 | 11 | |||
| GHG emissions from vehicular emissions | tCO2e | 9182.22 | 11 | |||
| Scope 1 GHG emissions (Direct emissions due to fuel consumption) | tCO2e | 9321.35 | 11 | |||
| Scope 2 GHG emissions (Indirect emissions from electricity consumption) | tCO2e | 632.41 | 11 | |||
| Scope I (tCO2e) | tCO2e | 9321.35 | 29 | |||
| Scope II (tCO2e) | tCO2e | 632.41 | 29 | |||
| Scope III (tCO2e) | tCO2e | 3140.41 | 29 | |||
| Total Emissions (tCO2e) | tCO2e | 13094.17 | 29 | |||
| Total Scope 1 & 2 GHG emissions | tCO2e | 9953.76 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Battery Disposed (kg) | kg | 850 | 29 |
| Chemical disposed (kg) | kg | 24 | 29 |
| Engine oil disposed (spent lube oil) (kg) | kg | 1769 | 29 |
| Fluorescent Lamp and electronic device (kg) | kg | 24 | 29 |
| Hazardous waste intensity (kg/million HK$ revenue) | kg/million HK$ revenue | 0.1 | 29 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | 2030 Target | Report Pages |
|---|---|---|---|---|---|---|---|
| Non-Hazardous Waste Collected | kg | 50512 | 13 | ||||
| Non-Hazardous Waste Recycled | kg | 27320 | 13 | ||||
| Non-hazardous waste intensity (kg/million HK$ revenue) | kg/million HK$ revenue | 19.41 | 29 | ||||
| Office and Recycling facilities – general (kg) | kg | 23192.3 | 29 | ||||
| Office – metal collected for recycling (kg) | kg | 112.1 | 29 | ||||
| Office – other recyclables collected for recycling (kg) | kg | 1232.1 | 29 | ||||
| Office – paper collected for recycling (kg) | kg | 2550.1 | 29 | ||||
| Office – plastic collected for recycling (kg) | kg | 527.9 | 29 | ||||
| Recycling facilities – paper, metal, and plastics (kg) | kg | 22818.3 | 29 | ||||
| Total Recyclable Waste Rate | Percentage | 54% | 60% | 13 | |||
| Total Resource Consumption - Biodegradable plastic bags (Bag) | Bag | 307 | 28 | ||||
| Total Resource Consumption - Non-biodegradable plastic bags (Bag) | Bag | 403800 | 384716 | 1588000 | 1317440 | 28 | |
| Total Resource Consumption - Paper (Total) (Ream) | Ream | 5175 | 5378 | 6276 | 6713 | 28 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Diesel energy consumption | kWh | 5497 | 11 | ||||
| Electricity energy consumption | kWh | 35635 | 11 | ||||
| Energy Consumption Intensity | kWh/million HKD revenue | 24.5 | 19.35 | 13.98 | 16.51 | 13 | |
| Petrol energy consumption | kWh | 1581 | 11 | ||||
| Total Resource Consumption - Average vehicular fuel consumption (Litre/km) | Litre/km | 0.296 | 0.394 | 0.345 | 0.327 | 28 | |
| Total Resource Consumption - Biodiesel (Litres) | Litres | 68337 | 28 | ||||
| Total Resource Consumption - Diesel (Litres) | Litres | 1585207 | 2927487 | 3216742 | 3437347 | 28 | |
| Total Resource Consumption - Electricity (kWh) | kWh | 10041566 | 15571597 | 15410757 | 16325131 | 28 | |
| Total Resource Consumption - Energy intensity (GJ/million HKD revenue) | GJ/million HKD revenue | 62.6 | 99.4 | 93.5 | 50.7 | 28 | |
| Total Resource Consumption - Petrol (Litres) | Litres | 60157 | 63185 | 50487 | 48207 | 28 | |
| Total energy consumption | kWh | 36671040 | 11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Total Resource Consumption - Water (m3) | m3 | 18131 | 14422 | 12718 | 15657 | 28 |
| Total Resource Consumption - Water intensity (kWh in '000s/million HKD revenue) | kWh in '000s/million HKD revenue | 17.39 | 13.86 | 16.53 | 14.09 | 28 |
| Total Resource Consumption - Water intensity (m3)/million HK$ revenue | m3/million HK$ revenue | 7.1 | 6.1 | 5.7 | 6.1 | 28 |
| Water consumption | m3 | 11422 | 12718 | 15567 | 12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Employment by Age group - 30-39 years (Persons) | Persons | 264 | 405 | 403 | 391 | 28 |
| Employment by Age group - 40-49 years (Persons) | Persons | 561 | 853 | 840 | 832 | 28 |
| Employment by Age group - 50-59 years (Persons) | Persons | 1318 | 1962 | 2090 | 1977 | 28 |
| Employment by Age group - 60 years or above (Persons) | Persons | 3423 | 5480 | 6895 | 6932 | 28 |
| Employment by Age group - Under 30 years (Persons) | Persons | 172 | 194 | 201 | 191 | 28 |
| Employment by Business Segment - Cleaning (Persons) | Persons | 4237 | 7383 | 8554 | 8511 | 28 |
| Employment by Business Segment - Landscaping (Persons) | Persons | 405 | 485 | 456 | 694 | 28 |
| Employment by Business Segment - Pest Control (Persons) | Persons | 628 | 599 | 768 | 668 | 28 |
| Employment by Business Segment - Waste Management & Recycling (Persons) | Persons | 351 | 427 | 451 | 456 | 28 |
| Employment by Employment type - Full-time (Persons) | Persons | 5388 | 8522 | 9763 | 9927 | 28 |
| Employment by Employment type - Part-time (Persons) | Persons | 233 | 372 | 466 | 402 | 28 |
| Employment by Gender - Female (Persons) | Persons | 3186 | 5137 | 5900 | 6000 | 28 |
| Employment by Gender - Male (Persons) | Persons | 2435 | 3757 | 4329 | 4329 | 28 |
| Employment by Region - Hong Kong (Persons) | Persons | 5593 | 8867 | 10229 | 10309 | 28 |
| Employment by Region - Mainland China (Persons) | Persons | 28 | 27 | 20 | 28 | |
| Employment by Workforce - Office Staff (Persons) | Persons | 247 | 273 | 274 | 277 | 28 |
| Employment by Workforce - Operations Staff (Persons) | Persons | 5374 | 8621 | 9955 | 10052 | 28 |
| Group-wide employment (Persons) | Persons | 5621 | 8894 | 10229 | 10329 | 28 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Group-wide turnover rate (%) | % | 2.78 | 2.64 | 2.49 | 2.35 | 28 |
| Turnover rate by Age group - 30-39 (%) | % | 3.87 | 4.21 | 3.34 | 2.77 | 28 |
| Turnover rate by Age group - 40-49 (%) | % | 3.8 | 3.42 | 3.21 | 2.49 | 28 |
| Turnover rate by Age group - 50-59 (%) | % | 2.78 | 2.99 | 2.66 | 2.4 | 28 |
| Turnover rate by Age group - 60 or above (%) | % | 2.4 | 2.11 | 2.16 | 2.2 | 28 |
| Turnover rate by Age group - Under 30 (%) | % | 5.65 | 5.75 | 5.82 | 5.61 | 28 |
| Turnover rate by Gender - Female (%) | % | 2.71 | 2.41 | 2.88 | 2.17 | 28 |
| Turnover rate by Gender - Male (%) | % | 2.87 | 2.96 | 2.21 | 2.6 | 28 |
| Turnover rate by Region - Hong Kong (%) | % | 2.79 | 2.65 | 2.49 | 2.35 | 28 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Work-related accident rate (Cases per 100000 working hours) | Cases per 100000 working hours | 0.23 | 0.19 | 0.36 | 0.37 | 28 |
| Work-related accidents (Cases of over 3 lost days) | Cases | 102 | 100 | 178 | 201 | 28 |
| Work-related accidents (Number) | Number | 121 | 120 | 270 | 291 | 28 |
Lost days due to work injury.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Days lost due to work injury (Days) | Days | 5583 | 5400 | 12706 | 14141 | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employees that took part in training by Gender - Female (%) | % | 56.6 | 28 | ||
| Percentage of employees that took part in training by Gender - Male (%) | % | 43.4 | 28 | ||
| Percentage of employees that took part in training by Workforce Profile - General (%) | % | 92.7 | 28 | ||
| Percentage of employees that took part in training by Workforce Profile - Middle (%) | % | 5.8 | 28 | ||
| Percentage of employees that took part in training by Workforce Profile - Senior (%) | % | 1.5 | 28 | ||
| Total percentage of employees that took part in training (%) | % | 92 | 82.1 | 76.2 | 28 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Average training hours (Hours) | Hours | 4.1 | 3.6 | 2.3 | 1.9 | 28 |
| Average training hours by Gender - Female (Hours) | Hours | 1.8 | 28 | |||
| Average training hours by Gender - Male (Hours) | Hours | 2.1 | 28 | |||
| Average training hours by Workforce Profile - General (Hours) | Hours | 1.7 | 28 | |||
| Average training hours by Workforce Profile - Middle (Hours) | Hours | 3.4 | 28 | |||
| Average training hours by Workforce Profile - Senior (Hours) | Hours | 9.2 | 28 | |||
| Safety Training (Hours) | Hours | 15597 | 16550.6 | 19263.5 | 19143.8 | 28 |
| Total training (Hours) | Hours | 23050 | 32320 | 23512 | 25056 | 28 |
| Training by Gender - Female (Hours) | Hours | 16329 | 11636 | 13320 | 28 | |
| Training by Gender - Male (Hours) | Hours | 15991 | 11876 | 11736 | 28 | |
| Training by Workforce Profile - General (Hours) | Hours | 27530 | 20314 | 20386 | 28 | |
| Training by Workforce Profile - Middle (Hours) | Hours | 3622 | 2477 | 2846 | 28 | |
| Training by Workforce Profile - Senior (Hours) | Hours | 1168 | 721 | 1824 | 28 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Donations (HKD) | HKD | 214548 | 29 |
| Volunteer hours (hours) | hours | 785.5 | 29 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tons | 2.89 |
| NOₓ Emissions | tons | 33.78 |
| SOₓ Emissions | tons | 0.06 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 9321.35 | |||
| GHG Emissions from Purchased Electricity | tCO2e | 632.41 | |||
| Indirect Energy Emissions (Scope 2) | tCO2e | 632.41 | |||
| Mobile Combustion Emissions | tCO2e | 9182.22 | |||
| Stationary Combustion Emissions | tCO2e | 32.45 | |||
| Total GHG Emissions | tCO2e | 13094.17 | |||
| Total GHG Emissions Intensity (By Revenue) | tCO2e/million HKD revenue | 6.7 | 3.82 | 5.32 | 4.54 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 3140.41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | kg | 24 |
| Hazardous Waste (Used Batteries) | kg | 850 |
| Hazardous Waste Disposed | kg | 2667 |
| Total Hazardous Waste Intensity (By Revenue) | kg/million HK$ revenue | 0.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste Recycled | kg | 27320 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/million HK$ revenue | 19.41 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|
| Diesel Fuel Consumption | Litres | 1585207 | 2927487 | 3216742 | 3437347 | |
| Energy Consumption Intensity (By Revenue) | GJ/million HKD revenue | 24.5 | 62.6 | 19.35 | 13.98 | 16.51 |
| Gasoline Consumption | Litres | 60157 | 63185 | 50487 | 48207 | |
| Purchased Electricity | kWh | 10041566 | 15571597 | 15410757 | 16325131 | |
| Total Energy Consumption | kWh | 36671040 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Total Water Withdrawal | m3 | 18131 | 14422 | 12718 | 15657 |
| Water Consumption | m3 | 18131 | 11422 | 12718 | 15567 |
| Water Consumption Intensity (By Revenue) | m3/million HK$ revenue | 7.1 | 6.1 | 5.7 | 6.1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Number of Employees Aged 30-50 | Persons | 825 | 1258 | 1243 | 1223 |
| Number of Employees Aged Above 50 | Persons | 4741 | 7442 | 8985 | 8909 |
| Number of Employees Aged Below 30 | Persons | 172 | 194 | 201 | 191 |
| Number of Employees in Hong Kong | Persons | 5593 | 8867 | 10229 | 10309 |
| Number of Employees in Hong Kong and Mainland China | Persons | 5621 | 8894 | 10229 | 10329 |
| Number of Employees in Mainland China | Persons | 28 | 27 | 20 | |
| Number of Female Employees | Persons | 3186 | 5137 | 5900 | 6000 |
| Number of Full-time Employees | Persons | 5388 | 8522 | 9763 | 9927 |
| Number of Male Employees | Persons | 2435 | 3757 | 4329 | 4329 |
| Number of Part-time Employees | Persons | 233 | 372 | 466 | 402 |
| Number of Total Employees | Persons | 5621 | 8894 | 10229 | 10329 |
| Percentage of Employees Aged 30-50 | % | 14.68 | 14.15 | 12.15 | 11.84 |
| Percentage of Employees Aged Above 50 | % | 84.36 | 83.67 | 87.88 | 86.21 |
| Percentage of Employees Aged Below 30 | % | 3.06 | 2.18 | 1.97 | 1.85 |
| Percentage of Employees in Hong Kong | % | 99.5 | 99.7 | 100 | 99.81 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | 100 | 100 | 100 |
| Percentage of Employees in Mainland China | % | 0.5 | 0.3 | 0.19 | |
| Percentage of Female Employees | % | 56.67 | 57.74 | 57.65 | 58.09 |
| Percentage of Full-time Employees | % | 95.86 | 95.82 | 95.45 | 96.11 |
| Percentage of Male Employees | % | 43.33 | 42.26 | 42.35 | 41.91 |
| Percentage of Part-time Employees | % | 4.14 | 4.18 | 4.55 | 3.89 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.84 | 3.82 | 3.28 | 2.63 |
| Turnover Rate of Employees Aged Above 50 | % | 2.59 | 2.55 | 2.41 | 2.2 |
| Turnover Rate of Employees Aged Below 30 | % | 5.65 | 5.75 | 5.82 | 5.61 |
| Turnover Rate of Employees in Hong Kong | % | 2.79 | 2.65 | 2.49 | 2.35 |
| Turnover Rate of Female Employees | % | 2.71 | 2.41 | 2.88 | 2.17 |
| Turnover Rate of Male Employees | % | 2.87 | 2.96 | 2.21 | 2.6 |
| Turnover Rate of Total Employees | % | 2.78 | 2.64 | 2.49 | 2.35 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 5583 | 5400 | 12706 | 14141 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 92 | 82.1 | 76.2 |
| Percentage of Trained Female Employees | % | 56.6 | ||
| Percentage of Trained General Employees | % | 92.7 | ||
| Percentage of Trained Male Employees | % | 43.4 | ||
| Percentage of Trained Middle Management | % | 5.8 | ||
| Percentage of Trained Senior Management | % | 1.5 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 1.8 | |||
| Average Training Hours (General Staff) | Hours | 1.7 | |||
| Average Training Hours (Male) | Hours | 2.1 | |||
| Average Training Hours (Middle Management) | Hours | 3.4 | |||
| Average Training Hours (Senior Management) | Hours | 9.2 | |||
| Average Training Hours per Employee | Hours | 4.1 | 3.6 | 2.3 | 1.9 |
| Total Training Hours | Hours | 23050 | 32320 | 23512 | 25056 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Public Welfare Donations | HKD | 214548 |
| Total Social Investment | HKD | 214548 |
| Total Volunteer Service Hours | hours | 785.5 |