2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions per unit revenue | Tons of carbon dioxide equivalent/USD million | 7.9 | 6 | 5 | 49 |
| Gross GHG emissions (Scope 1 + Scope 2) | Tons of carbon dioxide equivalent | 1634.5 | 1376.7 | 1450.2 | 49 |
| Scope 2 GHG emissions | Tons of carbon dioxide equivalent | 1634.5 | 1376.7 | 1489.1 | 49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Gross hazardous waste | Tons | 0.1 | 0.1 | 0.1 | 49 |
| Gross hazardous waste generated per unit revenue | Tons/USD million | 0.0007 | 0.0003 | 0.0004 | 49 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Gross non-hazardous waste discharge | Tons | 48.9 | 50.4 | 43.6 | 49 |
| Gross non-hazardous waste generated per unit revenue | Tons/USD million | 0.2 | 0.2 | 0.1 | 49 |
| Gross waste water discharge | m³ | 4263.2 | 2833 | 2978.8 | 49 |
| Non-recyclable waste | Tons | 42.3 | 50.4 | 43.2 | 49 |
| Recyclable waste | Tons | 6.6 | 0.4 | 49 | |
| Wastewater discharge per unit revenue | m³/USD million | 20.5 | 12.3 | 10 | 49 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Energy consumption intensity | MWh/USD million | 13.8 | 10.4 | 8.5 | 49 |
| Purchased electricity | MWh | 2866.1 | 2399.2 | 2542.8 | 49 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water consumption (excluding water consumption in Shenzhen office) | m³ | 4736.9 | 3148 | 3303.1 | 49 |
| Water consumption per unit of operating revenue | m³/USD million | 22.8 | 13.7 | 11.1 | 49 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Gender gap in average base salary (Male vs. Female) | % | 29.7 | 52 | ||
| Gender gap in average cash incentives (Male vs. Female) | % | 35.8 | 52 | ||
| Gender gap in median base salary (Male vs. Female) | % | 27.6 | 52 | ||
| Gender gap in median cash incentives (Male vs. Female) | % | 46.2 | 52 | ||
| Number of contract employees | people | 26 | 1 | 17 | 50 |
| Number of employees in management by ethnic group: Ethnic minority | people | 6 | 50 | ||
| Number of employees in management by ethnic group: Han | people | 223 | 50 | ||
| Number of employees in management by ethnic group: Unknown | people | 1 | 50 | ||
| Number of full-time employees | people | 1803 | 1453 | 1408 | 50 |
| Number of full-time employees by age: <30 | people | 617 | 339 | 276 | 50 |
| Number of full-time employees by age: Unknown | people | 4 | 4 | 50 | |
| Number of full-time employees by age: ≥30 | people | 1186 | 1110 | 1128 | 50 |
| Number of full-time employees by ethnic group: Ethnic minority | people | 40 | 37 | 39 | 50 |
| Number of full-time employees by ethnic group: Han | people | 1763 | 1397 | 1355 | 50 |
| Number of full-time employees by ethnic group: Unknown | people | 19 | 14 | 50 | |
| Number of full-time employees by gender: Female | people | 547 | 453 | 432 | 50 |
| Number of full-time employees by gender: Male | people | 1256 | 1000 | 976 | 50 |
| Number of full-time employees by rank: General employees | people | 1492 | 1197 | 1178 | 50 |
| Number of full-time employees by rank: Middle-level management | people | 70 | 57 | 55 | 50 |
| Number of full-time employees by rank: Primary-level management | people | 221 | 179 | 156 | 50 |
| Number of full-time employees by rank: Senior-level management | people | 20 | 20 | 19 | 50 |
| Number of full-time employees by region: Mainland China, and Hong Kong, Macao and Taiwan regions | people | 1781 | 1434 | 1397 | 50 |
| Number of full-time employees by region: Overseas regions | people | 22 | 19 | 11 | 50 |
| Number of new employees by age: <30 | people | 114 | 50 | ||
| Number of new employees by age: ≥30 | people | 82 | 50 | ||
| Number of new employees by ethnic group: Ethnic minority | people | 6 | 11 | 50 | |
| Number of new employees by ethnic group: Han | people | 121 | 183 | 50 | |
| Number of new employees by ethnic group: Unknown | people | 7 | 2 | 50 | |
| Number of new employees by gender: Female | people | 27 | 46 | 47 | 50 |
| Number of new employees by gender: Male | people | 63 | 88 | 149 | 50 |
| Number of new employees by rank: General employees | people | 126 | 191 | 50 | |
| Number of new employees by rank: Middle-level management | people | 3 | 3 | 50 | |
| Number of new employees by rank: Primary-level management | people | 5 | 2 | 50 | |
| Number of new employees by region: Mainland China, and Hong Kong, Macao and Taiwan regions | people | 126 | 195 | 50 | |
| Number of new employees by region: Overseas regions | people | 8 | 1 | 50 | |
| Percentage of employees covered by collective bargaining agreements | % | 98.2 | 52 | ||
| Proportion of female employees in STEM-related positions | % | 20.1 | 19.9 | 50 | |
| Proportion of female employees in revenue-generating positions | % | 27.9 | 33.2 | 50 | |
| Proportion of female employees in the middle-level management | % | 40.4 | 40 | 50 | |
| Proportion of female employees in the primary-level management | % | 24 | 24.4 | 50 | |
| Proportion of female employees in the senior-level management | % | 20 | 15.8 | 50 | |
| Total number of employees | people | 1829 | 1454 | 1425 | 50 |
| Total number of new employees | people | 90 | 134 | 196 | 50 |
| Total weeks of paid family/caregiver leave utilized by employees | week | 281.2 | 52 | ||
| Total weeks of paid parental leave utilized by employees | week | 415.3 | 52 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Turnover by age - 30–50 | % | 13 | 10.3 | 8.1 | 51 |
| Turnover by age - <30 | % | 24.8 | 17.7 | 18.6 | 51 |
| Turnover by age - >50 | % | 50 | 51 | ||
| Turnover by gender - Female | % | 16.2 | 10.6 | 11.1 | 51 |
| Turnover by gender - Male | % | 18.8 | 13.3 | 10 | 51 |
| Turnover by rank - General employees | % | 11.4 | 51 | ||
| Turnover by rank - Middle-level management | % | 1.6 | 10.7 | 51 | |
| Turnover by rank - Primary-level management | % | 6 | 3.6 | 51 | |
| Turnover by rank - Senior-level management | % | 5.1 | 51 | ||
| Turnover by region - Hong Kong, Macao and Taiwan regions (China), and overseas regions | % | 61.3 | 14.6 | 33.3 | 51 |
| Turnover by region - Mainland China | % | 17.5 | 12.4 | 10 | 51 |
| Voluntary turnover rate | % | 18.1 | 12.5 | 10.4 | 51 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee absenteeism rate | % | 0.4 | 0.2 | 52 | |
| Number of lost-days as a result of work injuries | days | 237 | 65 | 27 | 51 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of employees receiving training | % | 97 | 94.4 | 94.3 | 51 |
| The percentage of employees trained by age - 30–50 | % | 93.8 | 51 | ||
| The percentage of employees trained by age - <30 | % | 96.8 | 51 | ||
| The percentage of employees trained by age - >50 | % | 75 | 51 | ||
| The percentage of employees trained by ethnic group - Ethnic minority | % | 92.3 | 51 | ||
| The percentage of employees trained by ethnic group - Han | % | 95 | 51 | ||
| The percentage of employees trained by gender - Female | % | 96 | 94.6 | 94.1 | 51 |
| The percentage of employees trained by gender - Male | % | 97 | 94.3 | 94.4 | 51 |
| The percentage of employees trained by rank - General employees | % | 97 | 94.6 | 98.1 | 51 |
| The percentage of employees trained by rank - Management | % | 92 | 93.1 | 90 | 51 |
| The percentage of employees trained by region - Mainland China | % | 94.9 | 51 | ||
| The percentage of employees trained by region - Overseas regions | % | 57.9 | 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| 30–50 average training hours | hours | 7.4 | 52 | ||
| >50 average training hours | hours | 5.6 | 52 | ||
| Average employee training cost | RMB | 2300 | 51 | ||
| Average training hours of employees by ethnic group - Ethnic minority | hours | 10.5 | 52 | ||
| Average training hours of employees by ethnic group - Han | hours | 8.9 | 52 | ||
| Average training hours of employees by region - Mainland China | hours | 8.9 | 52 | ||
| Average training hours of employees by region - Overseas regions | hours | 6 | 52 | ||
| The average training hours of employees | hours | 0.8 | 7.1 | 8.9 | 51 |
| The average training hours of employees by age - <30 | hours | 14.8 | 51 | ||
| The average training hours of employees by gender - Female | hours | 0.8 | 8 | 8.7 | 51 |
| The average training hours of employees by gender - Male | hours | 0.8 | 6.6 | 9 | 51 |
| The average training hours of employees by rank - General employees | hours | 0.3 | 7.2 | 9 | 51 |
| The average training hours of employees by rank - Management | hours | 2.8 | 6.6 | 6.1 | 51 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers by region - Mainland China, and Hong Kong, Macao and Taiwan regions | number | 816 | 779 | 969 | 52 |
| Number of suppliers by region - Overseas regions | number | 131 | 123 | 132 | 52 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Complaint resolution rate | % | 100 | 100 | 100 | 52 |
| Complaint response rate | % | 100 | 100 | 100 | 52 |
| Number of product and service-related complaints received | case | 136 | 39 | 10 | 52 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| ISO 27001 Certification coverage | % | 100 | 52 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable donation | RMB 10000 | 479 | 90 | 73 | 52 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 1634.5 | 1376.7 | 1489.1 |
| Total GHG Emissions | Tons of carbon dioxide equivalent | 1634.5 | 1376.7 | 1450.2 |
| Total GHG Emissions Intensity (By Revenue) | Tons of carbon dioxide equivalent/USD million | 7.9 | 6 | 5 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | Tons | 0.1 | 0.1 | 0.1 |
| Total Hazardous Waste Intensity (By Revenue) | Tons/USD million | 0.0007 | 0.0003 | 0.0004 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Tons | 42.3 | 50.4 | 43.2 |
| Non-Hazardous Waste Recycled | Tons | 6.6 | 0.4 | |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tons/USD million | 0.2 | 0.2 | 0.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/USD million | 13.8 | 10.4 | 8.5 |
| Purchased Electricity | MWh | 2866.1 | 2399.2 | 2542.8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m³ | 4736.9 | 3148 | 3303.1 |
| Water Consumption Intensity (By Revenue) | m³/USD million | 22.8 | 13.7 | 11.1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Contractors | people | 26 | 1 | 17 |
| Number of Employees Aged Below 30 | people | 617 | 339 | 276 |
| Number of Employees in Hong Kong and Mainland China | people | 1781 | 1434 | 1397 |
| Number of Employees in Overseas | people | 22 | 19 | 11 |
| Number of Female Employees | people | 547 | 453 | 432 |
| Number of Full-time Employees | people | 1803 | 1453 | 1408 |
| Number of General Employees | people | 1492 | 1197 | 1178 |
| Number of Junior Management Employees | people | 221 | 179 | 156 |
| Number of Male Employees | people | 1256 | 1000 | 976 |
| Number of Middle Management Employees | people | 70 | 57 | 55 |
| Number of New Employees | people | 90 | 134 | 196 |
| Number of New Employees (Aged Below 30) | people | None | None | 114 |
| Number of New Employees (Female) | people | 27 | 46 | 47 |
| Number of New Employees (Male) | people | 63 | 88 | 149 |
| Number of New Employees (Middle Management) | people | 3 | 3 | |
| Number of New Employees in Overseas | people | 8 | 1 | |
| Number of Senior Management Employees | people | 20 | 20 | 19 |
| Number of Total Employees | people | 1829 | 1454 | 1425 |
| Percentage of Employees Covered by Collective Bargaining Agreements | % | 98.2 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 13 | 10.3 | 8.1 |
| Turnover Rate of Employees Aged Above 50 | % | 50 | ||
| Turnover Rate of Employees Aged Below 30 | % | 24.8 | 17.7 | 18.6 |
| Turnover Rate of Employees in Mainland China | % | 17.5 | 12.4 | 10 |
| Turnover Rate of Female Employees | % | 16.2 | 10.6 | 11.1 |
| Turnover Rate of General Employees | % | 11.4 | ||
| Turnover Rate of Junior Management Employees | % | 6 | 3.6 | |
| Turnover Rate of Male Employees | % | 18.8 | 13.3 | 10 |
| Turnover Rate of Middle Management Employees | % | 1.6 | 10.7 | |
| Turnover Rate of Senior Management Employees | % | 5.1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 237 | 65 | 27 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 97 | 94.4 | 94.3 |
| Percentage of Trained Employees Aged 30-50 | % | 93.8 | ||
| Percentage of Trained Employees Over 50 | % | 75 | ||
| Percentage of Trained Employees Under 30 | % | 96.8 | ||
| Percentage of Trained Female Employees | % | 96 | 94.6 | 94.1 |
| Percentage of Trained General Employees | % | 97 | 94.6 | 98.1 |
| Percentage of Trained Mainland China Employees | % | 94.9 | ||
| Percentage of Trained Male Employees | % | 97 | 94.3 | 94.4 |
| Percentage of Trained Senior Management | % | 92 | 93.1 | 90 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Employees Under 30) | hours | 14.8 | ||
| Average Training Hours (Female) | hours | 0.8 | 8 | 8.7 |
| Average Training Hours (General Employees) | hours | 0.3 | 7.2 | 9 |
| Average Training Hours (General Staff) | hours | 0.3 | 7.2 | 9 |
| Average Training Hours (Mainland China Employees) | hours | 8.9 | ||
| Average Training Hours (Male) | hours | 0.8 | 6.6 | 9 |
| Average Training Hours (Senior Management) | hours | 2.8 | 6.6 | 6.1 |
| Average Training Hours per Employee | hours | 0.8 | 7.1 | 8.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Overseas | number | 131 | 123 | 132 |
| Number of Total Suppliers | number | 947 | 902 | 1101 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Products and Service Related Complaints | case | 136 | 39 | 10 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB 10000 | 479 | 90 | 73 |
| Total Social Investment | RMB 10000 | 479 | 90 | 73 |