ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Nitrogen oxide (NOx) emissions | Kilogram | 2.09 | 1.98 | 56 | |
Nitrogen oxides (NOx) emissions | Kilogram | 1.88 | 2.09 | 1.98 | 105 |
Particulate matter (PM) emissions | Kilogram | 0.5 | 0.37 | 0.31 | 56, 105 |
Sulfur dioxide (SO2) emissions | Kilogram | 0.17 | 0.42 | 0.36 | 56, 105 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Greenhouse gas emissions per capita | tCO2e/person | 1.57 | 2.57 | 2.57 | 52, 56, 105 |
Greenhouse gas emissions per unit area | tCO2e/square meter | 0.1 | 0.16 | 0.2 | 52, 56, 105 |
Scope 1: Greenhouse gas emissions from direct emission sources | tCO2e | 25.39 | 32.6 | 31.07 | 52, 56, 105 |
Scope 2: Greenhouse gas emissions from indirect emission sources | tCO2e | 338.06 | 357.02 | 254.46 | 52, 56, 105 |
Scope 3: Other indirect greenhouse gas emissions | tCO2e | 228.93 | 529.57 | 644.03 | 52, 56, 105 |
Total greenhouse gas emissions | tCO2e | 592.38 | 919.19 | 929.56 | 52, 56, 105 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Amount of hazardous waste generated per capita | Kilogram/person | 0.03 | 0.03 | 0.03 | 56, 105 |
Total amount of hazardous waste generated | Kilogram | 10 | 10 | 10 | 56, 105 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Amount of non-hazardous waste generated per capita | Kilogram/person | 17.45 | 18.38 | 17.96 | 56, 105 |
Paper recycling volume | Kilogram | 60.2 | 61 | 60 | 56, 105 |
Plastic bottle recycling volume | Kilogram | 525.47 | 530 | 500 | 56, 105 |
Total amount of non-hazardous waste generated | Kilogram, kg | 6580 | 6580 | 6500 | 54, 56, 105 |
Total amount of recycled waste | Kilogram | 585.67 | 591 | 590 | 56, 105 |
Total amount of waste recycling per capita | Kilogram/person | 1.55 | 1.65 | 1.63 | 56, 105 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Energy consumption per capita | MWh/person | 1.74 | 2 | 1.5 | 105 |
Energy consumption per unit area | MWh/square meter | 0.11 | 0.12 | 0.12 | 105 |
Gasoline consumption | MWh | 102.77 | 130.34 | 124.47 | 105 |
Total electricity consumption | MWh | 554.1 | 585.19 | 417.08 | 105 |
Total energy consumption | MWh | 656.87 | 715.53 | 541.55 | 105 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Drinking water consumption | Tonne | 73.78 | 73.08 | 60.3 | 56, 105 |
Municipal water supply consumption | Tonne | 2262 | 2262 | 2260 | 56, 105 |
Total water consumption | Tonne | 2336 | 2335.08 | 2320.3 | 56, 105 |
Water consumption per capita | Tonne/person, tonnes/person | 6.2 | 6.52 | 6.41 | 54, 56, 105 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee turnover - Male employees | person | 33 | 83 | ||
Employee turnover - Male employees proportion | % | 18.03 | 83 | ||
Employees aged 30 and below | person | 143 | 83 | ||
Employees aged 30 and below proportion | % | 39 | 83 | ||
Employees aged 31-40 | person | 201 | 83 | ||
Employees aged 31-40 proportion | % | 56 | 83 | ||
Employees aged 41-50 | person | 12 | 83 | ||
Employees aged 41-50 proportion | % | 3 | 83 | ||
Employees aged 51 and above | person | 6 | 83 | ||
Employees aged 51 and above proportion | % | 2 | 83 | ||
Employees in Hong Kong, China | person | 28 | 83 | ||
Employees in Hong Kong, China proportion | % | 8 | 83 | ||
Employees in Mainland China | person | 334 | 83 | ||
Employees in Mainland China proportion | % | 92 | 83 | ||
Engineers | person | 86 | 83 | ||
Engineers proportion | % | 24 | 83 | ||
Female employees | person | 179 | 83 | ||
Female employees proportion | % | 49 | 83 | ||
Full-time employees | person | 362 | 83 | ||
Full-time employees proportion | % | 100 | 83 | ||
General staff | person | 226 | 83 | ||
General staff proportion | % | 62 | 83 | ||
Male employees | person | 183 | 83 | ||
Male employees proportion | % | 51 | 83 | ||
Middle management | person | 38 | 83 | ||
Middle management proportion | % | 11 | 83 | ||
Number of employees aged 30 and below | employees | 12 | 82 | ||
Number of employees aged 31-40 | employees | 201 | 82 | ||
Number of employees aged 41-50 | employees | 143 | 82 | ||
Number of employees aged 51 and above | employees | 5 | 82 | ||
Number of employees by age group: 30 years old and below | Person | 169 | 162 | 143 | 102 |
Number of employees by age group: 31-40 years old | Person | 185 | 179 | 201 | 102 |
Number of employees by age group: 41-50 years old | Person | 19 | 11 | 12 | 102 |
Number of employees by age group: 51 years old and above | Person | 4 | 6 | 6 | 102 |
Number of employees by employee type: Engineer | Person | 91 | 93 | 86 | 102 |
Number of employees by employee type: General employee | Person | 277 | 227 | 226 | 102 |
Number of employees by employee type: Middle management | Person | 47 | 26 | 38 | 102 |
Number of employees by employee type: Senior management | Person | 12 | 12 | 12 | 102 |
Number of employees by gender: Female employee | Person | 200 | 186 | 179 | 102 |
Number of employees by gender: Male employee | Person | 177 | 172 | 183 | 102 |
Number of employees by region: Hong Kong, China | Person | 21 | 14 | 28 | 102 |
Number of employees by region: Mainland China | Person | 356 | 344 | 334 | 102 |
Number of employees in Hong Kong, China | employees | 28 | 82 | ||
Number of employees in Mainland China | employees | 334 | 82 | ||
Number of engineers | employees | 86 | 82 | ||
Number of female employees | employees | 183 | 82 | ||
Number of full-time employees | employees | 362 | 82 | ||
Number of general staff | employees | 226 | 82 | ||
Number of male employees | employees | 179 | 82 | ||
Number of middle management staff | employees | 38 | 82 | ||
Number of senior management staff | employees | 12 | 82 | ||
Senior management | person | 12 | 83 | ||
Senior management proportion | % | 3 | 83 | ||
Total number of employees | Person | 377 | 358 | 362 | 102 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee turnover - Aged 30 and below | person | 34 | 83 | ||
Employee turnover - Aged 30 and below proportion | % | 23.78 | 83 | ||
Employee turnover - Aged 31-40 | person | 20 | 83 | ||
Employee turnover - Aged 31-40 proportion | % | 9.95 | 83 | ||
Employee turnover - Aged 41-50 | person | 3 | 83 | ||
Employee turnover - Aged 41-50 proportion | % | 25 | 83 | ||
Employee turnover - Female employees | person | 24 | 83 | ||
Employee turnover - Female employees proportion | % | 13.41 | 83 | ||
Employee turnover - Hong Kong, China | person | 2 | 83 | ||
Employee turnover - Hong Kong, China proportion | % | 7.14 | 83 | ||
Employee turnover - Mainland China | person | 55 | 83 | ||
Employee turnover - Mainland China proportion | % | 16.47 | 83 | ||
Employee turnover rate by age: 30 years old and below | % | 20.71 | 16.67 | 23.78 | 102 |
Employee turnover rate by age: 31-40 years old | % | 18.37 | 15.08 | 9.95 | 102 |
Employee turnover rate by age: 41-50 years old | % | 5.26 | 36.36 | 25 | 102 |
Employee turnover rate by gender: Female employee | % | 18.5 | 16.67 | 13.41 | 102 |
Employee turnover rate by gender: Male employee | % | 18.64 | 15.7 | 18.03 | 102 |
Employee turnover rate by region: Hong Kong, China | % | 9.52 | 28.57 | 7.14 | 102 |
Employee turnover rate by region: Mainland China | % | 19.1 | 15.7 | 15.7 | 102 |
Total employee turnover rate | % | 18.57 | 16.2 | 15.75 | 102 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Coverage rate of employee health examination | % | 74.54 | 88.83 | 91.99 | 13, 103 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee satisfaction with training | % | 98.97 | 98 | 99.4 | 13, 103 |
Number of customer service trainings | Time | 8 | 15 | 43 | 104 |
Number of training courses conducted | No. | 87 | 168 | 111 | 103 |
Percentage of trained employees by employee category: Engineer | % | 95.6 | 95.7 | 100 | 103 |
Percentage of trained employees by employee category: General employee | % | 97.8 | 94.71 | 100 | 103 |
Percentage of trained employees by employee category: Middle management | % | 100 | 100 | 100 | 103 |
Percentage of trained employees by employee category: Senior management | % | 75 | 100 | 100 | 103 |
Percentage of trained employees by gender: Female employee | % | 98.5 | 96.77 | 100 | 103 |
Percentage of trained employees by gender: Male employee | % | 95.48 | 94.19 | 100 | 103 |
Percentage of trained employees, Engineer | % | 100 | 90 | ||
Percentage of trained employees, Female employees | % | 100 | 90 | ||
Percentage of trained employees, General staff | % | 100 | 90 | ||
Percentage of trained employees, Male employees | % | 100 | 90 | ||
Percentage of trained employees, Middle management | % | 100 | 90 | ||
Percentage of trained employees, Senior management | % | 100 | 90 | ||
Total number of employees participating in training | Person | 366 | 342 | 362 | 103 |
Total percentage of trained employees | % | 97.08 | 95.53 | 100 | 103 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Average training hours of employees | Hour/person | 14.3 | 61.61 | 29.51 | 103 |
Average training hours per employee by employee category: Engineer | Hour/person | 12.54 | 38 | 39.8 | 103 |
Average training hours per employee by employee category: General employee | Hour/person | 15.24 | 78 | 27.5 | 103 |
Average training hours per employee by employee category: Middle management | Hour/person | 14.48 | 36 | 23.7 | 103 |
Average training hours per employee by employee category: Senior management | Hour/person | 7.22 | 26 | 11.9 | 103 |
Average training hours per employee by gender: Female employee | Hour/person | 14.91 | 71.84 | 27.56 | 103 |
Average training hours per employee by gender: Male employee | Hour/person | 13.59 | 50.56 | 31.41 | 103 |
Average training hours per employee, Engineer | Hour/person | 39.8 | 90 | ||
Average training hours per employee, Female employees | Hour/person | 27.56 | 90 | ||
Average training hours per employee, General staff | Hour/person | 27.5 | 90 | ||
Average training hours per employee, Male employees | Hour/person | 31.41 | 90 | ||
Average training hours per employee, Middle management | Hour/person | 23.7 | 90 | ||
Average training hours per employee, Senior management | Hour/person | 11.9 | 90 | ||
Customer service training person-time | Person-time | 181 | 360 | 774 | 104 |
Number of suppliers by geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of suppliers in Hong Kong, China | No. | 9 | 8 | 7 | 103 |
Number of suppliers in Mainland China | No. | 77 | 78 | 38 | 103 |
Total number of cooperating suppliers | No. | 86 | 86 | 45 | 103 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Supplier evaluation coverage | % | 100 | 100 | 100 | 103 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of suppliers conducting evaluation | No. | 86 | 86 | 45 | 103 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Customer service satisfaction | % | 97 | 98.9 | 99.06 | 104 |
Handling rate of customer complaints | % | 100 | 100 | 100 | 104 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Cumulative calculator software copyright | No. | 47 | 58 | 68 | 104 |
Cumulative invention patent authorization | No. | 2 | 4 | 12 | 104 |
New calculator software copyright | No. | 5 | 11 | 10 | 104 |
New invention patent authorization | No. | 2 | 2 | 8 | 104 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Information security training person-time | Person-time | 2956 | 4079 | 3028 | 104 |
Total number of information security training | Time | 9 | 13 | 13 | 104 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Anti-fraud special audit | Year/time | / | / | 2 | 104 |
Review frequency of business ethics standards | Year/time | 1 | 1 | 2 | 104 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Coverage rate of business ethics standard training for employees | % | 100 | 100 | 100 | 104 |
Number of anti-corruption training sessions for directors | No. | 2 | 1 | 1 | 104 |
Number of anti-corruption training sessions for employees | No. | 3 | 1 | 2 | 104 |
Number of directors participating in anti-corruption training | Person-time | 5 | 7 | 9 | 104 |
Number of employees participating in anti-corruption training | Person-time | 496 | 358 | 363 | 104 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of public charity/volunteer service programs conducted | No. | 13 | 13 | 20 | 104 |
Total amount invested in public charity/volunteer service programs | RMB0000 | 83 | 286.67 | 102.12 | 104 |
Total hours of employees participating in public charity/volunteer service programs | Hour | 1097 | 2304.5 | 1539 | 104 |
Total number of employees participating in public charity/volunteer service programs | Person-time | 97 | 76 | 145 | 104 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | Kilogram | 0.5 | 0.37 | 0.31 |
NOâ‚“ Emissions | Kilogram | 1.88 | 2.09 | 1.98 |
SOâ‚“ Emissions | Kilogram | 0.17 | 0.42 | 0.36 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 25.39 | 32.6 | 31.07 |
Indirect Energy Emissions (Scope 2) | tCO2e | 338.06 | 357.02 | 254.46 |
Total GHG Emissions | tCO2e | 592.38 | 919.19 | 929.56 |
Total GHG Emissions Intensity (By Area) | tCO2e/square meter | 0.1 | 0.16 | 0.2 |
Total GHG Emissions Intensity (By Employee) | tCO2e/person | 1.57 | 2.57 | 2.57 |
Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 228.93 | 529.57 | 644.03 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Total Hazardous Waste | Kilogram | 10 | 10 | 10 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Non-Hazardous Waste (Domestic Waste) | Kilogram | 6580 | 6580 | 6500 |
Non-Hazardous Waste Recycled | Kilogram | 585.67 | 591 | 590 |
Total Non-Hazardous Waste Intensity (By Employee) | Kilogram/person | 17.45 | 18.38 | 17.96 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Energy Consumption Intensity (By Area) | MWh/square meter | 0.11 | 0.12 | 0.12 |
Energy Consumption Intensity (By Employee) | MWh/person | 1.74 | 2 | 1.5 |
Gasoline Consumption | MWh | 102.77 | 130.34 | 124.47 |
Purchased Electricity | MWh | 554.1 | 585.19 | 417.08 |
Total Energy Consumption | MWh | 656.87 | 715.53 | 541.55 |
Total Indirect Energy Consumption | MWh | 554.1 | 585.19 | 417.08 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Municipal Water Consumption | tonne | 2262 | 2262 | 2260 |
Total Water Withdrawal | tonne | 2336 | 2335.08 | 2320.3 |
Water Consumption | tonne | 2336 | 2335.08 | 2320.3 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit |
---|---|
Total Investment in Ecological Restoration | RMB billion |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Employees Aged 30-50 | Person | 204 | 190 | 213 |
Number of Employees Aged Above 50 | Person | 4 | 6 | 6 |
Number of Employees Aged Below 30 | Person | 169 | 162 | 143 |
Number of Employees in Hong Kong | Person | 21 | 14 | 28 |
Number of Employees in Mainland China | Person | 356 | 344 | 334 |
Number of Female Employees | Person | 200 | 186 | 179 |
Number of Full-time Employees | person | 362 | ||
Number of General Employees | Person | 277 | 227 | 226 |
Number of Male Employees | Person | 177 | 172 | 183 |
Number of Middle Management Employees | Person | 47 | 26 | 38 |
Number of Senior Management Employees | Person | 12 | 12 | 12 |
Number of Total Employees | Person | 377 | 358 | 362 |
Percentage of Employees Aged 30-50 | % | 59 | ||
Percentage of Employees Aged Above 50 | % | 2 | ||
Percentage of Employees Aged Below 30 | % | 39 | ||
Percentage of Employees in Hong Kong | % | 8 | ||
Percentage of Employees in Mainland China | % | 92 | ||
Percentage of Female Employees | % | 53.04 | 51.96 | 49 |
Percentage of Full-time Employees | % | 100 | ||
Percentage of General Employees | % | 62 | ||
Percentage of Male Employees | % | 46.96 | 48.04 | 51 |
Percentage of Middle Management Employees | % | 11 | ||
Percentage of Senior Management Employees | % | 3 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 18.37 | 15.08 | 9.95 |
Turnover Rate of Employees Aged Below 30 | % | 20.71 | 16.67 | 23.78 |
Turnover Rate of Employees in Hong Kong | % | 9.52 | 28.57 | 7.14 |
Turnover Rate of Employees in Mainland China | % | 19.1 | 15.7 | 15.7 |
Turnover Rate of Female Employees | % | 18.5 | 16.67 | 13.41 |
Turnover Rate of Male Employees | % | 18.64 | 15.7 | 18.03 |
Turnover Rate of Total Employees | % | 18.57 | 16.2 | 15.75 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 74.54 | 88.83 | 91.99 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Percentage of Employees Trained | % | 97.08 | 95.53 | 100 |
Percentage of Trained Female Employees | % | 98.5 | 96.77 | 100 |
Percentage of Trained General Employees | % | 97.8 | 94.71 | 100 |
Percentage of Trained Male Employees | % | 95.48 | 94.19 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 | 100 |
Percentage of Trained Senior Management | % | 75 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Average Training Hours (Female) | Hour/person | 14.91 | 71.84 | 27.56 |
Average Training Hours (General Employees) | Hour/person | 15.24 | 78 | 27.5 |
Average Training Hours (General Staff) | Hour/person | 15.24 | 78 | 27.5 |
Average Training Hours (Male) | Hour/person | 13.59 | 50.56 | 31.41 |
Average Training Hours (Middle Management) | Hour/person | 14.48 | 36 | 23.7 |
Average Training Hours (Senior Management) | Hour/person | 7.22 | 26 | 11.9 |
Average Training Hours (Technical Employees) | Hour/person | 12.54 | 38 | 39.8 |
Average Training Hours per Employee | Hour/person | 14.3 | 61.61 | 29.51 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Suppliers in Hong Kong | No. | 9 | 8 | 7 |
Number of Suppliers in Mainland China | No. | 77 | 78 | 38 |
Number of Total Suppliers | No. | 86 | 86 | 45 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Percentage of Critical Suppliers Covered by CSR Audit | % | 100 | 100 | 100 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Suppliers Participated in Sustainability Risk Assessment | No. | 86 | 86 | 45 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Complaints Handling Rate | % | 100 | 100 | 100 |
Satisfaction Rate of Customer Complaint Handling | % | 97 | 98.9 | 99.06 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Accumulative Number of Patent Applications | None | None | None | |
Accumulative Number of Patents Granted | No. | 2 | 4 | 12 |
Number of Invention Patents | No. | 2 | 2 | 8 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
Coverage of Anti-corruption Training for Employees | % | 100 | 100 | 100 |
Number of Anti-corruption Training Session | No. | 5 | 2 | 3 |
Number of Attendance for Anti-corruption Training | Person-time | 501 | 365 | 372 |
Number of Directors and Management Attendance for Anti-corruption Training | Person-time | 5 | 7 | 9 |
Number of General Employees Attendance for Anti-corruption Training | Person-time | 496 | 358 | 363 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Investment in Volunteer Activities | RMB | 830000 | 2866700 | 1021200 |
Number of Employees Participating in Volunteer Activities | Person-time | 97 | 76 | 145 |
Number of Volunteer Activities Sessions | No. | 13 | 13 | 20 |
Total Volunteer Service Hours | Hour | 1097 | 2304.5 | 1539 |