Environmental, Social and Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Nitrogen oxide emissions | kg | 210.22 | 165.55 | 104 |
Particulate matter emissions | kg | 2.22 | 1.96 | 104 |
Sulphur oxide emissions | kg | 0.69 | 1.75 | 104 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Direct GHG emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 1074.85 | 326.61 | 104 |
Energy indirect GHG emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 520656.21 | 416991.52 | 104 |
Intensity of GHG emissions (Total GHG emissions/area under management) | Tonnes of carbon dioxide equivalent/0'000 square metres | 28.7 | 21.19 | 104 |
Total GHG emissions | Tonnes of carbon dioxide equivalent | 521731.06 | 417318.13 | 104 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Intensity of hazardous waste (Total hazardous waste produced/area under management) | Tonne/0'000 square metres | 0.0029 | 0.0008 | 104 |
Total hazardous waste produced | Tonne | 52.01 | 15.52 | 104 |
Weight of dye and paint waste | Tonne | 1.47 | 104 | |
Weight of waste batteries | Tonne | 5.67 | 2.61 | 104 |
Weight of waste cleaning agents, detergents, and stain removers | Tonne | 16.88 | 6.77 | 104 |
Weight of waste mercury-containing fluorescent tubes and other waste mercury-containing electric light sources | Tonne | 29.46 | 4.67 | 104 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Intensity of non-hazardous waste (Total non-hazardous waste produced/area under management) | Tonne/0'000 square metres | 0.0394 | 0.0218 | 105 |
Kitchen waste produced | Tonne | 425.99 | 225.32 | 105 |
Non-hazardous waste produced | Tonne | 715.81 | 429.56 | 105 |
Office waste produced | Tonne | 289.82 | 186.07 | 105 |
Weight of non-hazardous production waste | Tonne | 0.15 | 105 | |
Weight of waste packaging cartons | Tonne | 14.11 | 105 | |
Weight of waste plastic packaging bags | Tonne | 3.91 | 105 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Electricity consumption | '000 kWh | 903476.82 | 671958.76 | 106 |
Energy intensity (total energy consumption/area under management) | '000 kWh/0'000 square metres | 50.71 | 37.27 | 105 |
Headquarters comprehensive energy consumption (tce) | tce | ≤4.903 | ≤4.903 | 84 |
Headquarters comprehensive energy consumption per unit area (kgce/m²) | kgce/m² | ≤6.129 | ≤6.129 | 84 |
Heat consumption | '000 kWh | 13644.9 | 31744.49 | 106 |
Jianye Plaza comprehensive energy consumption (tce) | tce | ≤22.908 | ≤22.908 | 84 |
Jianye Plaza comprehensive energy consumption per unit area (kgce/m²) | kgce/m² | ≤0.554 | ≤0.554 | 84 |
Liquid natural gas consumption | '000 kWh | 237.79 | 106 | |
Non-renewable fuel (direct) consumption | '000 kWh | 4772.31 | 2521.69 | 105 |
Office Building comprehensive energy consumption (tce) | tce | ≤329.951 | ≤329.951 | 84 |
Office Building comprehensive energy consumption per unit area (kgce/m²) | kgce/m² | ≤2.16 | ≤2.16 | 84 |
Pipeline natural gas consumption | '000 kWh | 2434.9 | 925.75 | 105 |
Public area lighting and office area lighting power | W | ≤9 | ≤9 | 84 |
Purchased energy (indirect) consumption | '000 kWh | 917121.72 | 731419.89 | 106 |
Steam consumption | '000 kWh | 27716.64 | 106 | |
Total diesel consumption | '000 kWh | 66.54 | 96.97 | 106 |
Total energy consumption | '000 kWh | 921894.03 | 733941.58 | 105 |
Total petrol consumption | '000 kWh | 2270.87 | 1057.55 | 106 |
Town gas consumption | '000 kWh | 203.63 | 105 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Municipal water consumption | Cubic metre | 13298253.22 | 18451020.9 | 106 |
Total water consumption | Cubic metre | 13298253.22 | 18455473.95 | 106 |
Underground water consumption | Cubic metre | 4453.05 | 106 | |
Water consumption intensity (Total water consumption/area under management) | Cubic metre/0'000 square metres | 731.48 | 937.3 | 106 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Operating temperature of central air conditioning in summer | °C | ≥26 | ≥26 | 84 |
Operating temperature of central air conditioning in winter | °C | ≤20 | ≤20 | 84 |
Pressure for secondary supply pumps to go out of a standby sleep mode | MPa | ≤0.8 | ≤0.8 | 84 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Total workforce by age group, 30–50 | person | 3654 | 4047 | 108 |
Total workforce by age group, over 50 | person | 492 | 623 | 108 |
Total workforce by age group, under 30 | person | 1121 | 1029 | 108 |
Total workforce by employee category, middle management | person | 81 | 70 | 108 |
Total workforce by employee category, ordinary employees | person | 5154 | 5605 | 108 |
Total workforce by employee category, senior management | person | 32 | 24 | 108 |
Total workforce by employment type, full-time | person | 5267 | 5699 | 108 |
Total workforce by gender, female | person | 2779 | 2991 | 108 |
Total workforce by gender, male | person | 2488 | 2708 | 108 |
Total workforce by geographical region, Hong Kong, the PRC | person | 1 | 108 | |
Total workforce by geographical region, Mainland China | person | 5266 | 5699 | 108 |
Total workforce, in aggregate | person | 5267 | 5699 | 108 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Employee turnover rate by age group: 30–50 | % | 24.41 | 15.21 | 109 |
Employee turnover rate by age group: 50 and over | % | 16.26 | 8.25 | 109 |
Employee turnover rate by age group: Under 30 | % | 50.13 | 31.12 | 109 |
Employee turnover rate by gender: Female | % | 30.26 | 18.7 | 109 |
Employee turnover rate by gender: Male | % | 27.85 | 17.11 | 109 |
Employee turnover rate by geographical region: Hong Kong, the PRC | % | 100 | 109 | |
Employee turnover rate by geographical region: Mainland China | % | 29.12 | 17.94 | 109 |
Number of employees leaving | person | 1534 | 1247 | 109 |
Number of employees leaving by age group: 30–50 | person | 892 | 726 | 109 |
Number of employees leaving by age group: 50 and over | person | 80 | 56 | 109 |
Number of employees leaving by age group: Under 30 | person | 562 | 465 | 109 |
Number of employees leaving by geographical region: Hong Kong, the PRC | person | 1 | 109 | |
Number of employees leaving by geographical region: Mainland China | person | 1534 | 1246 | 109 |
Number of female employees leaving | person | 841 | 688 | 109 |
Number of male employees leaving | person | 693 | 559 | 109 |
Overall employee turnover rate | % | 29.12 | 17.95 | 109 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Rate of work-related fatalities | 0% | 0% | 0% | 109 |
Lost days due to work injury.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Lost days due to work injury | day | 318 | 109 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Number of employees trained, female | person | 2779 | 2991 | 110 |
Number of employees trained, in aggregate | person | 5267 | 5699 | 110 |
Number of employees trained, male | person | 2488 | 2708 | 110 |
Number of employees trained, middle management | person | 81 | 70 | 110 |
Number of employees trained, ordinary employees | person | 5154 | 5605 | 110 |
Number of employees trained, senior management | person | 32 | 24 | 110 |
Percentage of employees trained, female | 100% | 100% | 110 | |
Percentage of employees trained, in aggregate | 100% | 100% | 110 | |
Percentage of employees trained, male | 100% | 100% | 110 | |
Percentage of employees trained, middle management | 100% | 100% | 110 | |
Percentage of employees trained, ordinary employees | 100% | 100% | 110 | |
Percentage of employees trained, senior management | 100% | 100% | 110 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Average training hours of employees, in aggregate | hour/person | 5.73 | 6.04 | 110 |
Average training hours, female | hour/person | 5.73 | 6.03 | 110 |
Average training hours, male | hour/person | 5.73 | 6.04 | 110 |
Average training hours, middle management | hour/person | 5.73 | 6.29 | 110 |
Average training hours, ordinary employees | hour/person | 5.73 | 6.03 | 110 |
Average training hours, senior management | hour/person | 5.73 | 6.42 | 110 |
Training hours, female | hour | 15910 | 18050 | 110 |
Training hours, in aggregate | hour | 30154 | 34414 | 110 |
Training hours, male | hour | 14244 | 16364 | 110 |
Training hours, middle management | hour | 464 | 440 | 110 |
Training hours, ordinary employees | hour | 29757 | 33820 | 110 |
Training hours, senior management | hour | 183 | 154 | 110 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Average response time for customer complaints (Unit: minute) | minute | 7 | 111 |
Comprehensive satisfaction rate of complaint handling | 96.80% | 111 | |
Number of products and service-related complaints received (Unit: piece) | piece | 3605 | 111 |
Resolution rate of customer complaints | 98.83% | 111 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Community investment - Donated books to underprivileged schools | books | 20000 | 112 |
Community investment - Donated learning and sports supplies to underprivileged schools | USD | 150000 | 112 |
Community investment - Helped sell agricultural products (cabbage, radish, celery, green onions) | jin | 800000 | 112 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | kg | 2.22 | 1.96 |
NOₓ Emissions | kg | 210.22 | 165.55 |
SOₓ Emissions | kg | 0.69 | 1.75 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 1074.85 | 326.61 |
Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide equivalent | 520656.21 | 416991.52 |
Total GHG Emissions | Tonnes of carbon dioxide equivalent | 521731.06 | 417318.13 |
Total GHG Emissions Intensity (By Area) | Tonnes of carbon dioxide equivalent/0'000 square metres | 28.7 | 21.19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Hazardous Waste (Used Batteries) | Tonne | 5.67 | 2.61 |
Total Hazardous Waste | Tonne | 52.01 | 15.52 |
Total Hazardous Waste Intensity (By Area) | Tonne/0'000 square metres | 0.0029 | 0.0008 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Non-Hazardous Waste (Kitchen Waste) | Tonne | 425.99 | 225.32 |
Non-Hazardous Waste (Office Waste) | Tonne | 289.82 | 186.07 |
Plastic Waste | Tonne | 3.91 | |
Total Non-Hazardous Waste Intensity (By Area) | Tonne/0'000 square metres | 0.0394 | 0.0218 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Diesel Fuel Consumption | '000 kWh | 66.54 | 96.97 |
Energy Consumption Intensity (By Area) | '000 kWh/0'000 square metres | 50.71 | 37.27 |
Gasoline Consumption | '000 kWh | 2270.87 | 1057.55 |
LNG Consumption | '000 kWh | 237.79 | |
Natural Gas Consumption | '000 kWh | 2434.9 | 925.75 |
Purchased Electricity | '000 kWh | 903476.82 | 671958.76 |
Purchased Heating | '000 kWh | 13644.9 | 31744.49 |
Purchased Steam | '000 kWh | 27716.64 | |
Total Direct Energy Consumption | '000 kWh | 4772.31 | 2521.69 |
Total Energy Consumption | '000 kWh | 921894.03 | 733941.58 |
Total Indirect Energy Consumption | '000 kWh | 917121.72 | 731419.89 |
Total Non-Renewable Fuel Consumption | '000 kWh | 4772.31 | 2521.69 |
Total Purchased Energy | '000 kWh | 917121.72 | 731419.89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Groundwater Consumption | Cubic metre | 4453.05 | |
Municipal Water Consumption | Cubic metre | 13298253.22 | 18451020.9 |
Total Water Withdrawal | Cubic metre | 13298253.22 | 18455473.95 |
Water Consumption | Cubic metre | 13298253.22 | 18455473.95 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Number of Employees Aged 30-50 | person | 3654 | 4047 |
Number of Employees Aged Above 50 | person | 492 | 623 |
Number of Employees Aged Below 30 | person | 1121 | 1029 |
Number of Employees in Hong Kong | person | 1 | |
Number of Employees in Hong Kong and Mainland China | person | 5267 | 5699 |
Number of Employees in Mainland China | person | 5266 | 5699 |
Number of Female Employees | person | 2779 | 2991 |
Number of Full-time Employees | person | 5267 | 5699 |
Number of General Employees | person | 5154 | 5605 |
Number of Male Employees | person | 2488 | 2708 |
Number of Middle Management Employees | person | 81 | 70 |
Number of Senior Management Employees | person | 32 | 24 |
Number of Total Employees | person | 5267 | 5699 |
Percentage of Employees Aged 30-50 | percent | 69.39 | 71.06 |
Percentage of Employees Aged Above 50 | percent | 9.34 | 10.93 |
Percentage of Employees Aged Below 30 | percent | 21.29 | 18.05 |
Percentage of Employees in Hong Kong | percent | 0.02 | |
Percentage of Employees in Hong Kong and Mainland China | percent | 100 | 100 |
Percentage of Employees in Mainland China | percent | 99.98 | 100 |
Percentage of Female Employees | percent | 52.73 | 52.46 |
Percentage of Full-time Employees | percent | 100 | 100 |
Percentage of General Employees | percent | 97.85 | 98.35 |
Percentage of Male Employees | percent | 47.27 | 47.54 |
Percentage of Middle Management Employees | percent | 1.54 | 1.23 |
Percentage of Senior Management Employees | percent | 0.61 | 0.42 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 24.41 | 15.21 |
Turnover Rate of Employees Aged Above 50 | % | 16.26 | 8.25 |
Turnover Rate of Employees Aged Below 30 | % | 50.13 | 31.12 |
Turnover Rate of Employees in Hong Kong and Mainland China | % | 100 | |
Turnover Rate of Employees in Mainland China | % | 29.12 | 17.94 |
Turnover Rate of Female Employees | % | 30.26 | 18.7 |
Turnover Rate of Male Employees | % | 27.85 | 17.11 |
Turnover Rate of Total Employees | % | 29.12 | 17.95 |
Lost days due to work injury.
Standard Indicator | Unit | 2024 |
---|---|---|
Lost Days Due to Work-related Injuries | day | 318 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit |
---|---|
Number of Production Safety Emergency Drills | time |
Total Hours of Safety Training for Employees | hour |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 |
Percentage of Trained Female Employees | % | 100 | 100 |
Percentage of Trained General Employees | % | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Average Training Hours (Female) | hour/person | 5.73 | 6.03 |
Average Training Hours (General Staff) | hour/person | 5.73 | 6.03 |
Average Training Hours (Male) | hour/person | 5.73 | 6.04 |
Average Training Hours (Middle Management) | hour/person | 5.73 | 6.29 |
Average Training Hours (Senior Management) | hour/person | 5.73 | 6.42 |
Average Training Hours per Employee | hour/person | 5.73 | 6.04 |
Total Training Hours | hour | 30154 | 34414 |
Number of suppliers by geographical region.
Standard Indicator | Unit |
---|---|
Number of Local Suppliers | |
Number of Total Suppliers |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2024 |
---|---|---|
Complaints Handling Rate | % | 98.83 |
Number of Products and Service Related Complaints | piece | 3605 |
Satisfaction Rate of Customer Complaint Handling | % | 96.8 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit |
---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
Total Hours of Anti-corruption Training | hour |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2024 |
---|---|---|
Investment in Education Donation | USD | 150000 |
Total In-kind Donations | books | 20000 |