2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2030 | Report Pages |
|---|---|---|---|---|
| Carbon emissions reduced by Mid-Autumn Festival and Chinese New Year gift sets | tonnes | 2475 | 34 | |
| Reduction in value chain carbon emissions intensity (Scope 3) from 2024 base year | percent | 30 | 79 | |
| Scope 1 GHG emissions (tCO2e) | tCO2e | 7969.99 | 80 | |
| Scope 1 and 2 GHG emission intensity | tCO2e/RMB million | 1.84 | 80 | |
| Scope 1 and 2 GHG emissions (tCO2e) | tCO2e | 171743.47 | 80 | |
| Scope 2 GHG emissions (tCO2e) | tCO2e | 163773.48 | 80 | |
| Scope 3 GHG emission intensity | tCO2e/RMB million | 18.04 | 80 | |
| Scope 3 GHG emissions (tCO2e) | tCO2e | 1685944.99 | 80 | |
| Total GHG emissions (Scope 1, 2, and 3) (tCO2e) | tCO2e | 1857688.46 | 80 | |
| Total GHG emissions per unit of revenue | tCO2e/RMB million | 19.88 | 80 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste (tonnes) | tonnes | 1.63 | 80 |
| Hazardous waste per unit of revenue | kg/RMB million | 0.02 | 80 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste (tonnes) | tonnes | 27069.60 | 80 |
| Non-hazardous waste per unit of revenue | kg/RMB million | 289.65 | 80 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Direct energy consumption (MWh) | MWh | 3762.41 | 80 |
| Electricity generated by rooftop photovoltaic power generation project in Jinhua Shengdu Home Renovation Industrial Park | kWh | 1771000 | 6 |
| Energy consumption per unit of revenue | MWh/RMB million | 3.67 | 80 |
| Indirect energy consumption (MWh) | MWh | 339537.15 | 80 |
| Number of data centers with 100% green electricity coverage | data centers | 2 | 6 |
| Percentage of leased data centers with green electricity consumption | % | 80 | 6 |
| Total energy consumption (MWh) | MWh | 343299.55 | 80 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2030 | Report Pages |
|---|---|---|---|---|
| Reduction in water consumption per square meter at Beike's headquarters, Huajiao Academy, Beijing Lianjia, and Shanghai Lianjia compared with 2024 levels | percent | 5 | 79 | |
| Water consumption per square meter at Beike's headquarters, Huajiao Academy, Beijing Lianjia, and Shanghai Lianjia | tonnes per square meter | 0.74 | 79 | |
| Water withdrawal (tonnes) | tonnes | 1021762.13 | 80 | |
| Water withdrawal per unit of revenue | tonnes/RMB million | 10.93 | 80 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of cities with pilot smart control system programs | cities | 16 | 6 |
| Number of stores with pilot smart control system programs | stores | 200 | 6 |
| Percentage of Lianjia stores in Beijing with fully implemented smart control system | % | 95 | 6 |
| Percentage of Lianjia stores in Shanghai with fully implemented smart control system | % | 100 | 6 |
| Smart control system coverage in Beijing Lianjia stores | percent | 95 | 79 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of Lianjia stores meeting Lianjia Green Store Standard | % | 100 | 6 |
| Percentage of green label coverage for newly listed residential projects in Beike App | % | 100 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees by age group: Above age 50 | 534 | 60 | |
| Number of employees by age group: Age 30 and below | 59688 | 60 | |
| Number of employees by age group: Age 31 to 50 | 74850 | 60 | |
| Number of employees by employment type: Formal | 133764 | 60 | |
| Number of employees by employment type: Others | 1308 | 60 | |
| Number of employees by gender: Female | 50271 | 60 | |
| Number of employees by gender: Male | 84801 | 60 | |
| Number of employees by geographical region: Chinese mainland | 135058 | 60 | |
| Number of employees by geographical region: Hong Kong, Macao, and Taiwan Regions of China | 14 | 60 | |
| Number of employees by management level: Management | 103 | 60 | |
| Number of employees by management level: Non-management | 134969 | 60 | |
| Number of employees transitioned to new roles via Internal Mobility Program | employees | 4574 | 6 |
| Total number of employees | 135072 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group: Above age 50 | % | 14.56 | 60 |
| Employee turnover rate by age group: Age 30 and below | % | 26.25 | 60 |
| Employee turnover rate by age group: Age 31 to 50 | % | 12.09 | 60 |
| Employee turnover rate by gender: Female | % | 18.83 | 60 |
| Employee turnover rate by gender: Male | % | 19.06 | 60 |
| Employee turnover rate by geographical region: Chinese mainland | % | 18.97 | 60 |
| Employee turnover rate by geographical region: Hong Kong, Macao, and Taiwan Regions of China | % | 0.00 | 60 |
| Employee turnover rate by geographical region: Other countries and regions | % | 0.00 | 60 |
| Total employee turnover rate | % | 18.97 | 60 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | 1 | 3 | 62 | ||
| Rate of work-related fatalities | % | 0.0000 | 0.0009 | 0.0022 | 62 |
| Work-related injury rate | 0.92 | 62 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of working days lost due to work injuries | days | 15454.5 | 62 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of employees trained by gender (Female) | % | 96.32 | 65 |
| Percentage of employees trained by gender (Male) | % | 97.05 | 65 |
| Percentage of employees trained by management level (Management) | % | 93.2 | 65 |
| Percentage of employees trained by management level (Non-management) | % | 96.86 | 65 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average training hours by gender (Female) | hours | 21.38 | 65 |
| Average training hours by gender (Male) | hours | 25.21 | 65 |
| Average training hours by management level (Management) | hours | 37.24 | 65 |
| Average training hours by management level (Non-management) | hours | 23.27 | 65 |
| Total hours of training provided to employees and agents | hours | 10.95 million | 6 |
| Total training hours for employees and agents | million hours | 10.95 | 65 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of maintained suppliers in Hong Kong, Macao, and Taiwan regions of China | 4 | 34 | |
| Number of maintained suppliers in other countries and regions | 1 | 34 | |
| Number of maintained suppliers in the Mainland of China | 14748 | 34 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Full implementation of smart control system in Shanghai Lianjia stores | percent | 100 | 79 |
| Number of green consumption transactions (home appliances trade-ins and renovations) across 30 cities nationwide | transactions | 70000 | 6 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of cities reached by Smartphone Training Sessions for Seniors | cities | 130 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of Beike Club Alliance activities organized | activities | 443 | 6 |
| Number of Smartphone Training Sessions for Seniors conducted | sessions | 90000 | 6 |
| Number of individuals assisted by Green Mutual Help Program | individuals | 44849 | 6 |
| Number of instances of assistance to seniors via Smartphone Training Sessions | instances | 1.3 million | 6 |
| Number of participants in Beike Club Alliance activities | participants | 7800 | 6 |
| Number of recent graduates assisted by New Youth Program rental discounts in 13 cities | individuals | 20000 | 6 |
| Relief funds provided by Green Mutual Help Program | RMB | 638 million | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 | 2030 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 7969.99 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 163773.48 | |
| Scope 1 GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 1.84 | |
| Scope 3 GHG Emissions Intensity (By Revenue) | percent reduction from 2024 base year | 18.04 | 30 |
| Total GHG Emissions | tCO2e | 1857688.46 | |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 19.88 | |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 1685944.99 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | tonnes | 1.63 |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB million | 0.02 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB million | 289.65 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/RMB million | 3.67 |
| Solar Energy | MWh | 1771 |
| Total Direct Energy Consumption | MWh | 3762.41 |
| Total Energy Consumption | MWh | 343299.55 |
| Total Indirect Energy Consumption | MWh | 339537.15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Water Withdrawal | tonnes | 1021762.13 |
| Water Withdrawal Intensity | tonnes/RMB million | 0.74 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 74850 |
| Number of Employees Aged Above 50 | employees | 534 |
| Number of Employees Aged Below 30 | employees | 59688 |
| Number of Employees in Hong Kong | employees | 14 |
| Number of Employees in Hong Kong and Mainland China | employees | 135072 |
| Number of Employees in Mainland China | employees | 135058 |
| Number of Female Employees | employees | 50271 |
| Number of General Employees | employees | 134969 |
| Number of Male Employees | employees | 84801 |
| Number of Total Employees | employees | 135072 |
| Percentage of Employees Aged 30-50 | % | 55.39 |
| Percentage of Employees Aged Above 50 | % | 0.4 |
| Percentage of Employees Aged Below 30 | % | 44.19 |
| Percentage of Employees in Hong Kong | % | 0.01 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 99.99 |
| Percentage of Female Employees | % | 37.22 |
| Percentage of Male Employees | % | 62.78 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 12.09 |
| Turnover Rate of Employees Aged Above 50 | % | 14.56 |
| Turnover Rate of Employees Aged Below 30 | % | 26.25 |
| Turnover Rate of Employees in Mainland China | % | 18.97 |
| Turnover Rate of Female Employees | % | 18.83 |
| Turnover Rate of Male Employees | % | 19.06 |
| Turnover Rate of Total Employees | % | 18.97 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Work-related Fatalities | 1 | 3 | |
| Work-related Fatalities Rate | % | 0.0009 | 0.0022 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 15454.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Trained Female Employees | % | 96.32 |
| Percentage of Trained General Employees | % | 96.86 |
| Percentage of Trained Male Employees | % | 97.05 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hours | 21.38 |
| Average Training Hours (General Staff) | hours | 23.27 |
| Average Training Hours (Male) | hours | 25.21 |
| Average Training Hours (Senior Management) | hours | 37.24 |
| Total Training Hours | hours | 10950000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | 14748 | |
| Number of Total Suppliers | 14753 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Participations in Volunteer Activities | person-times | 7800 |
| Number of Volunteer Activities Sessions | activities | 443 |