Annual Environmental, Social and Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 7 | 23, 25, 40 |
| Indirect GHG emissions (Scope 2) | tCO2e | 597 | 23, 25, 40 |
| Total GHG emissions | tCO2e | 604 | 23 |
| Total GHG emissions (Scope 1 + Scope 2) | tCO2e | 604 | 25, 40 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total electricity consumption | kWh | 1019513 | 23, 40 | |
| Total electricity consumption (all are purchased electricity) | kWh | 957615 | 1019513 | 26 |
| Total electricity consumption intensity | kWh/RMB 10000 | 17.219 | 13.89 | 23, 26, 40 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total water consumption | tons | 9125 | 23, 40 | |
| Total water consumption (all are municipal water) | tons | 8256 | 9125 | 26 |
| Total water consumption intensity | tons/RMB 10000 | 0.148 | 0.124 | 23, 26, 40 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| National-level scientific research projects | Project | 5 | 42 |
| Provincial and ministerial-level scientific research projects | Project | 3 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Board meeting attendance rate | % | 100 | 40 |
| Number of Board of Supervisors meetings held | Meeting | 5 | 40 |
| Number of employees aged 30 years old and below | Person | 294 | 28, 41 |
| Number of employees aged 30-50 years old | Person | 613 | 28, 41 |
| Number of employees aged 50 years old and above | Person | 4 | 28, 41 |
| Number of employees in Central China | Person | 106 | 28, 41 |
| Number of employees in Eastern China | Person | 721 | 28, 41 |
| Number of employees in Northeast China | Person | 12 | 28, 41 |
| Number of employees in Northern China | Person | 38 | 28, 41 |
| Number of employees in Northwestern China | Person | 10 | 28, 41 |
| Number of employees in Southern China | Person | 6 | 28, 41 |
| Number of employees in Southwestern China | Person | 18 | 28, 41 |
| Number of employees with bachelor degree | Person | 622 | 28, 41 |
| Number of employees with college diploma and below | Person | 76 | 41 |
| Number of employees with college diploma or below | Person | 76 | 28 |
| Number of employees with master's degree and above | Person | 213 | 41 |
| Number of employees with master's degree or above | Person | 213 | 28 |
| Number of grassroots employees | Person | 899 | 28, 41 |
| Number of middle and senior management personnel | Person | 12 | 28, 41 |
| Total number of employees | Person | 911 | 28, 40 |
| Total number of female employees | Person | 289 | 28, 41 |
| Total number of full-time employees | Person | 911 | 28, 41 |
| Total number of male employees | Person | 622 | 28, 41 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - 30 years old and below | 10.64% | 28 | |
| Employee turnover rate by age group - 30-50 years old | 9.59% | 28 | |
| Employee turnover rate by age group - 50 years old and above | 0% | 28 | |
| Employee turnover rate by education level - Bachelor | 10.37% | 28 | |
| Employee turnover rate by education level - College diploma and below | 7.32% | 28 | |
| Employee turnover rate by education level - Master's degree and above | 9.36% | 28 | |
| Employee turnover rate by employment type - Full-time employees | 9.89% | 28 | |
| Employee turnover rate by employment type - Part-time employees | / | 28 | |
| Employee turnover rate by gender - Female employees | 9.12% | 28 | |
| Employee turnover rate by gender - Male employees | 10.25% | 28 | |
| Employee turnover rate by rank - Grassroots employees | 10.01% | 28 | |
| Employee turnover rate by rank - Middle and senior management personnel | 0% | 28 | |
| Employee turnover rate by region - Central China | 11.67% | 28 | |
| Employee turnover rate by region - Eastern China | 9.19% | 28 | |
| Employee turnover rate by region - Northeast China | 7.69% | 28 | |
| Employee turnover rate by region - Northern China | 20.83% | 28 | |
| Employee turnover rate by region - Northwestern China | 0.99% | 28 | |
| Employee turnover rate by region - Overseas (including Hong Kong, Macao, and Taiwan regions) | / | 28 | |
| Employee turnover rate by region - Southern China | 14.29% | 28 | |
| Employee turnover rate by region - Southwestern China | 0% | 28 | |
| Employee turnover rate for employees aged 30 years old and below | % | 10.64 | 41 |
| Employee turnover rate for employees aged 30-50 years old | % | 9.59 | 41 |
| Employee turnover rate for employees with bachelor degree | % | 10.37 | 41 |
| Employee turnover rate for employees with college diploma and below | % | 7.32 | 41 |
| Employee turnover rate for employees with master's degree and above | % | 9.36 | 41 |
| Employee turnover rate for female employees | % | 9.12 | 41 |
| Employee turnover rate for full-time employees | % | 9.89 | 41 |
| Employee turnover rate for grassroots employees | % | 10.01 | 41 |
| Employee turnover rate for male employees | % | 10.25 | 41 |
| Employee turnover rate for part-time employees | % | / | 41 |
| Employee turnover rate in Central China | % | 11.67 | 41 |
| Employee turnover rate in Eastern China | % | 9.19 | 41 |
| Employee turnover rate in Northeast China | % | 7.69 | 41 |
| Employee turnover rate in Northern China | % | 20.83 | 41 |
| Employee turnover rate in Northwestern China | % | 9.09 | 41 |
| Employee turnover rate in Overseas (including Hong Kong, Macao, and Taiwan regions) | % | / | 41 |
| Employee turnover rate in Southern China | % | 14.29 | 41 |
| Overall employee turnover rate | % | 9.89 | 28, 41 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of occupational health checkup participants | participants | 709 | 32 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of attendances in information security training | Person-time | 100 | 40 |
| Number of audit trainings | Session | 10 | 40 |
| Percentage Trained | % | 73.55 | 32 |
| Percentage of employees trained | % | 73.55 | 32, 41 |
| Percentage of female employees trained | % | 69.55 | 32, 41 |
| Percentage of general employees trained | % | 73.53 | 32, 42 |
| Percentage of male employees trained | % | 73.95 | 32, 41 |
| Percentage of management trained | % | 75 | 32, 42 |
| Total training attendance (person-times) | Person-time | 4653 | 32, 41 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average training hours per capita | Hour | 4.4 | 32, 42 |
| Average training hours per employee | Hour | 4.4 | 42 |
| Average training hours per female employee | Hour | 3.93 | 32, 42 |
| Average training hours per general employees | Hour | 3.9 | 32, 42 |
| Average training hours per male employee | Hour | 3.82 | 32, 42 |
| Average training hours per management personnel | Hour | 38.33 | 32, 42 |
| Total number of trainings | Session | 109 | 32, 41 |
| Total training hours | Hour | 3970 | 32, 41 |
| Training Expenditure | RMB'000 | 19 | 32 |
| Training expenditure | RMB'000 | 19 | 41 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers | Supplier | 266 | 38, 42 |
| Number of suppliers in Anhui Province | Supplier | 72 | 42 |
| Number of suppliers in Beijing | Supplier | 25 | 42 |
| Number of suppliers in Fujian Province | Supplier | 2 | 42 |
| Number of suppliers in Gansu Province | Supplier | 1 | 42 |
| Number of suppliers in Guangdong Province | Supplier | 27 | 42 |
| Number of suppliers in Guizhou Province | Supplier | 1 | 42 |
| Number of suppliers in Hebei Province | Supplier | 4 | 42 |
| Number of suppliers in Heilongjiang Province | Supplier | 1 | 42 |
| Number of suppliers in Henan Province | Supplier | 7 | 42 |
| Number of suppliers in Hubei Province | Supplier | 7 | 42 |
| Number of suppliers in Hunan Province | Supplier | 12 | 42 |
| Number of suppliers in Jilin Province | Supplier | 1 | 42 |
| Supplier count in Chongqing Municipality | Supplier | 4 | 43 |
| Supplier count in Jiangsu Province | Supplier | 18 | 43 |
| Supplier count in Jiangxi Province | Supplier | 1 | 43 |
| Supplier count in Liaoning Province | Supplier | 3 | 43 |
| Supplier count in Qinghai Province | Supplier | 2 | 43 |
| Supplier count in Shaanxi Province | Supplier | 4 | 43 |
| Supplier count in Shandong Province | Supplier | 15 | 43 |
| Supplier count in Shanghai Municipality | Supplier | 11 | 43 |
| Supplier count in Shanxi Province | Supplier | 12 | 43 |
| Supplier count in Sichuan Province | Supplier | 8 | 43 |
| Supplier count in Tianjin Municipality | Supplier | 3 | 43 |
| Supplier count in Xinjiang Uygur Autonomous Region | Supplier | 1 | 43 |
| Supplier count in Yunnan Province | Supplier | 3 | 43 |
| Supplier count in Zhejiang Province | Supplier | 21 | 43 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Group standards set | Standard | 3 | 42 |
| Industry standards set | Standard | 1 | 42 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Complaint rate | % | 2.09 | 0.37 | 38, 42 |
| Customer communication | Session, time | 7334 | 12177 | 38, 42 |
| Customer complaints | Complaint, case | 271 | 57 | 38, 42 |
| Customer satisfaction | % | 91.05 | 91.19 | 38, 42 |
| Number of customer complaint feedbacks | Feedback, time | 327 | 68 | 38, 42 |
| Number of customers participating in the survey | Customer, institution | 7295 | 11828 | 38, 42 |
| Percentage of customers participating in the survey | % | 95 | 93 | 38, 42 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual number of new research projects involved | Project | 10 | 42 |
| Authorized design patents | Patent | 1 | 42 |
| Authorized invention patents | Patent | 20 | 42 |
| Authorized utility model patents | Patent | 2 | 42 |
| Cumulative number of software copyrights | Copyright | 315 | 42 |
| Cumulative number of standards set | Standard | 28 | 42 |
| Number of software copyrights obtained annually | Copyright | 60 | 42 |
| Total number of authorized patents | Patent | 92 | 42 |
| Total number of new patents granted annually | Patent | 23 | 42 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Duration of information security training | Hour | 16 | 40 |
| Number of information security training | Session | 8 | 40 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of proposals reviewed at board meetings | Proposal | 53 | 40 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of attendees in risk control-related training | Person-time | 47 | 40 |
| Number of attendees required for Board of Supervisors meetings | Person-time | 15 | 40 |
| Number of attendees required for board meetings | Person-time | 56 | 40 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Actual attendance at Board of Supervisors meetings | Person-time | 15 | 40 |
| Actual attendance at board meetings | Person-time | 56 | 40 |
| Anti-corruption training attendance | Person-time | 50 | 40 |
| Audit training attendance | person-time | 40 | 40 |
| Duration of anti-corruption training | Hour | 1 | 40 |
| Duration of audit training | Hour | 10 | 40 |
| Duration of risk control-related training | Hour | 1 | 40 |
| Number of Board meetings held | Meeting | 8 | 40 |
| Number of anti-corruption trainings | Session | 1 | 40 |
| Number of risk control-related trainings | Session | 1 | 40 |
| Proportion of independent directors | % | 43 | 40 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cumulative number of scientific research projects involved | Project | 17 | 42 |
| Number of new standards set | Standard | 4 | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 7 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 597 |
| Total GHG Emissions | tCO2e | 604 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Grid Electricity Consumption | kWh | 957615 | 1019513 |
| Purchased Electricity | kWh | 957615 | 1019513 |
| Purchased Electricity Intensity (By Revenue) | kWh/RMB 10000 | 17.219 | 13.89 |
| Total Electricity Consumption Intensity (By Revenue) | kWh/RMB 10000 | 17.219 | 13.89 |
| Total Indirect Energy Consumption | kWh | 957615 | 1019513 |
| Total Purchased Energy | kWh | 957615 | 1019513 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Municipal Water Consumption | tons | 8256 | 9125 |
| Water Consumption Intensity (By Revenue) | tons/RMB 10000 | 0.148 | 0.124 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Bachelor's Degree Employees | Person | 622 |
| Number of Below Junior College Employees | Person | 76 |
| Number of Employees Aged 30-50 | Person | 613 |
| Number of Employees Aged Above 50 | Person | 4 |
| Number of Employees Aged Below 30 | Person | 294 |
| Number of Employees in Central China | Person | 106 |
| Number of Employees in East China | Person | 721 |
| Number of Employees in North China | Person | 38 |
| Number of Employees in Northeast China | Person | 12 |
| Number of Employees in Northwest China | Person | 10 |
| Number of Employees in South China | Person | 6 |
| Number of Employees in Southwest China | Person | 18 |
| Number of Female Employees | Person | 289 |
| Number of Full-time Employees | Person | 911 |
| Number of Male Employees | Person | 622 |
| Number of Master's Degree Employees | Person | 213 |
| Number of Total Employees | Person | 911 |
| Percentage of Bachelor's Degree Employees | % | 68.27 |
| Percentage of Below Junior College Employees | % | 8.34 |
| Percentage of Employees Aged 30-50 | % | 67.3 |
| Percentage of Employees Aged Above 50 | % | 0.44 |
| Percentage of Employees Aged Below 30 | % | 32.27 |
| Percentage of Employees in Central China | % | 11.64 |
| Percentage of Employees in East China | % | 79.14 |
| Percentage of Employees in North China | % | 4.17 |
| Percentage of Employees in Northeast China | % | 1.32 |
| Percentage of Employees in Northwest China | % | 1.1 |
| Percentage of Employees in South China | % | 0.66 |
| Percentage of Employees in Southwest China | % | 1.98 |
| Percentage of Female Employees | % | 31.73 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 68.27 |
| Percentage of Master's Degree Employees | % | 23.39 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Bachelor's Degree Employees | % | 10.37 |
| Turnover Rate of Below Junior College Employees | % | 7.32 |
| Turnover Rate of Employees Aged 30-50 | % | 9.59 |
| Turnover Rate of Employees Aged Below 30 | % | 10.64 |
| Turnover Rate of Employees in Central China | % | 11.67 |
| Turnover Rate of Employees in East China | % | 9.19 |
| Turnover Rate of Employees in North China | % | 20.83 |
| Turnover Rate of Employees in Northeast China | % | 7.69 |
| Turnover Rate of Employees in Northwest China | % | 9.09 |
| Turnover Rate of Employees in South China | % | 14.29 |
| Turnover Rate of Female Employees | % | 9.12 |
| Turnover Rate of Full-time Employees | % | 9.89 |
| Turnover Rate of Male Employees | % | 10.25 |
| Turnover Rate of Master's Degree Employees | % | 9.36 |
| Turnover Rate of Total Employees | % | 9.89 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Health Check Coverage for Employees | participants | 709 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 73.55 |
| Percentage of Trained Female Employees | % | 69.55 |
| Percentage of Trained General Employees | % | 73.53 |
| Percentage of Trained Male Employees | % | 73.95 |
| Percentage of Trained Senior Management | % | 75 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | Hour | 3.93 |
| Average Training Hours (General Employees) | Hour | 3.9 |
| Average Training Hours (General Staff) | Hour | 3.9 |
| Average Training Hours (Male) | Hour | 3.82 |
| Average Training Hours (Senior Management) | Hour | 38.33 |
| Average Training Hours per Employee | Hour | 4.4 |
| Total Training Hours | Hour | 3970 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 266 |
| Number of Total Suppliers | Supplier | 266 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | % | -78.98 | |
| Satisfaction Rate of Customer Complaint Handling | % | 91.05 | 91.19 |
| Total Number of Customer Complaints | case | 271 | 57 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Accumulative Number of Patents Granted | Patent | 92 |
| Number of Authorised Utility Model Patents | Patent | 2 |
| Number of Intellectual Property Rights Obtained by the Company | item | 375 |
| Number of Invention Patents | Patent | 20 |
| Number of Patents Granted | Patent | 23 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Anti-corruption Training Session | Session | 1 |
| Number of Attendance for Anti-corruption Training | Person-time | 50 |
| Total Hours of Anti-corruption Training | Hour | 1 |