2024 SUSTAINABILITY REPORT

Company: CKH HOLDINGS (1)
Year: 2024
Published: 2025-04-15
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 2024 Report Pages
NOx emissions - Ports and Related Services tonne 1884 1680 1706 129
NOx emissions - Retail tonne 3538 2994 2477 129
Particulate matter emissions - Ports and Related Services tonne 183 163 164 129
Particulate matter emissions - Retail tonne 68 64 52 129
SOx emissions - Ports and Related Services tonne 5 4 4 129
SOx emissions - Retail tonne 8691 7144 6111 129

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 2030 2033 2035 Report Pages
Alliance Construction Materials Scope 1 and 2 GHG emissions reduction (from 2018 baseline, SBTi validated) % reduction 30 73
CO2e emissions avoided from landfill by diversion of organic waste (Enviro NZ) tonnes CO2e 6000 88
Category 11 - Use of sold products - Retail tonne CO2e 4198975 5265985 5283947 125
Category 3 - Fuel- and energy-related activities - Ports and Related Services tonne CO2e 137969 195342 219492 125
Category 3 - Fuel- and energy-related activities - Retail tonne CO2e 136339 117264 117664 125
Category 4 - Upstream transportation and distribution - Ports and Related Services tonne CO2e 2578 2150 2232 125
Category 4 - Upstream transportation and distribution - Retail tonne CO2e 1351873 1116365 1120173 125
EDL Scope 1 and 2 GHG emissions intensity reduction (from 2021 baseline) % reduction 50 73
GHG emissions (Scope 1) - Infrastructure tonnes CO2e 8053 8199 8554 130
GHG emissions (Scope 1) - Telecommunications tonnes CO2e 48 47 40 130
GHG emissions (Scope 1) - Total tonnes CO2e 13523 12920 12777 130
GHG emissions (Scope 2) - Infrastructure tonnes CO2e 868 875 1026 130
GHG emissions (Scope 2) - Total tonnes CO2e 9564 8023 7141 130
GHG emissions (Scope 3) - Infrastructure tonnes CO2e 293 256 280 130
GHG emissions (Scope 3) - Telecommunications tonnes CO2e 2 2 2 130
GHG emissions (Scope 3) - Total tonnes CO2e 546 485 498 130
GHG emissions intensity (tCO2e/Customer) - Infrastructure 0.014 0.012 0.012 126
GHG emissions intensity (tCO2e/Customer) - Telecommunications 0.005 0.005 0.005 126
GHG emissions intensity (tCO2e/Customer) - Total 0.006 0.005 0.004 126
GHG emissions intensity (tCO2e/EBITDA) - Infrastructure 0.162 0.153 0.140 126
GHG emissions intensity (tCO2e/EBITDA) - Telecommunications 0.005 0.005 0.005 126
GHG emissions intensity (tCO2e/EBITDA) - Total 0.032 0.029 0.026 126
GHG emissions intensity (tCO2e/Employee) - Infrastructure 0.025 0.023 0.024 126
GHG emissions intensity (tCO2e/Employee) - Telecommunications 0.007 0.007 0.006 126
GHG emissions intensity (tCO2e/Employee) - Total 0.009 0.008 0.008 126
GHG emissions intensity (tCO2e/Revenue) - Infrastructure 0.173 0.164 0.151 126
GHG emissions intensity (tCO2e/Revenue) - Telecommunications 0.007 0.007 0.006 126
GHG emissions intensity (tCO2e/Revenue) - Total 0.035 0.032 0.030 126
GHG emissions intensity (tCO2e/Total assets) - Infrastructure 0.148 0.141 0.127 126
GHG emissions intensity (tCO2e/Total assets) - Telecommunications 0.000 0.000 0.000 126
GHG emissions intensity (tCO2e/Total assets) - Total 0.026 0.024 0.022 126
Group Scope 1 + 2 GHG emissions tCO2e 9654742 9142059 8358480 74
Group Scope 1 GHG emissions tCO2e 787213 7536199 7037777 74
Group Scope 2 GHG emissions (market-based) tCO2e 1783529 1605860 1320703 74
Group breakdown of Scope 1 and 2 GHG emissions in 2024 - Infrastructure % 86 74
Group breakdown of Scope 1 and 2 GHG emissions in 2024 - Ports % 7 74
Group breakdown of Scope 1 and 2 GHG emissions in 2024 - Retail % 2 74
Group breakdown of Scope 1 and 2 GHG emissions in 2024 - Telecommunications % 5 74
Hutchison Ports GHG emissions reduction from 2021 baseline % over 15% 5
Hutchison Ports carbon intensity reduction year on year % over 5% 5
Infrastructure division - Scope 1 and 2 GHG emissions reduction from 2020 baseline % reduction 50 72
Infrastructure division GHG emissions reduction from 2020 baseline % approximately 15% 5
Infrastructure division GHG emissions reduction year on year % estimated 5% 5
Other Scope 3 Categories - Ports and Related Services tonne CO2e 40846 52993 51000 125
Other Scope 3 Categories - Retail tonne CO2e 754364 646023 648228 125
Ports division - Scope 1 and 2 GHG emissions reduction from 2021 baseline % reduction 54.6 72
Ports division - Scope 3 GHG emissions reduction from 2021 baseline % reduction 32.5 72
Retail division - Scope 1 and 2 GHG emissions reduction from 2018 baseline % reduction 50.4 72
Retail division - Scope 3 GHG emissions reduction from purchased goods and services, upstream transportation and distribution, and use of sold products (by Hong Kong dollar value added) from 2018 baseline % reduction 58 72
Retail division GHG emissions reduction from 2018 baseline % 75% 5
Scope 1 GHG emissions - Infrastructure tonnes CO2e 42962 46559 10564 126, 128, 136
Scope 1 GHG emissions - Ports and Related Services tonne CO2e 405824 363356 380921 125
Scope 1 GHG emissions - Retail tonne CO2e 119900 116566 87155 125
Scope 1 GHG emissions - Telecommunications tonnes CO2e 431630 5635 9436 126, 128, 136
Scope 1 GHG emissions - Total tonnes CO2e 58449 60523 66912 126, 128, 136
Scope 1 GHG emissions intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.010 0.009 0.008 125
Scope 1 GHG emissions intensity - Retail tonne CO2e/revenue HK$'000 0.001 0.001 0.001 125
Scope 2 GHG emissions (location-based) - Infrastructure tonnes CO2e 408137 414209 413836 128, 136
Scope 2 GHG emissions (location-based) - Ports and Related Services tonne CO2e 348499 298217 310362 125
Scope 2 GHG emissions (location-based) - Retail tonne CO2e 415347 456213 430508 125
Scope 2 GHG emissions (location-based) - Telecommunications tonnes CO2e 45308 44545 11743 128, 136
Scope 2 GHG emissions (location-based) - Total tonnes CO2e 2246081 2090330 2078582 128, 136
Scope 2 GHG emissions (location-based) intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.008 0.007 0.007 125
Scope 2 GHG emissions (location-based) intensity - Retail tonne CO2e/revenue HK$'000 0.003 0.003 0.003 125
Scope 2 GHG emissions (market-based) - Infrastructure tonnes CO2e 9667806 10483956 11156762 128, 136
Scope 2 GHG emissions (market-based) - Ports and Related Services tonne CO2e 285457 229676 233887 125
Scope 2 GHG emissions (market-based) - Retail tonne CO2e 373194 368271 50426 125
Scope 2 GHG emissions (market-based) - Telecommunications tonnes CO2e 7718 6567 5758 128, 136
Scope 2 GHG emissions (market-based) - Total tonnes CO2e 9795118 10599565 87561 128, 136
Scope 2 GHG emissions (market-based) intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.007 0.006 0.005 125
Scope 2 GHG emissions (market-based) intensity - Retail tonne CO2e/revenue HK$'000 0.003 0.003 0.000 125
Scope 2 GHG emissions - Infrastructure 7327908 7038127 6552043 126
Scope 2 GHG emissions - Telecommunications 17581 18150 17658 126
Scope 2 GHG emissions - Total 7871213 7536199 7037777 126
Scope 3 GHG emissions - Infrastructure tonnes CO2e 1259587 1172147 1244603 126, 136
Scope 3 GHG emissions - Ports and Related Services tonne CO2e 472711 781610 792130 125
Scope 3 GHG emissions - Retail tonne CO2e 9698666 9884634 9918352 125
Scope 3 GHG emissions - Telecommunications tonnes CO2e 548715 597460 520995 126, 136
Scope 3 GHG emissions - Total tonnes CO2e 2572148 2524037 20231 126, 136
Total scope 1 + 2 GHG emissions (location-based) - Ports and Related Services tonne CO2e 754323 661573 691283 125
Total scope 1 + 2 GHG emissions (location-based) - Retail tonne CO2e 535247 572779 517663 125
Total scope 1 + 2 GHG emissions (location-based) intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.018 0.016 0.015 125
Total scope 1 + 2 GHG emissions (location-based) intensity - Retail tonne CO2e/revenue HK$'000 0.004 0.004 0.004 125
Total scope 1 + 2 GHG emissions (market-based) - Ports and Related Services tonne CO2e 691281 593032 614808 125
Total scope 1 + 2 GHG emissions (market-based) - Retail tonne CO2e 493094 484837 137581 125
Total scope 1 + 2 GHG emissions (market-based) intensity - Ports and Related Services tonne CO2e/revenue HK$'000 0.017 0.014 0.014 125
Total scope 1 + 2 GHG emissions (market-based) intensity - Retail tonne CO2e/revenue HK$'000 0.004 0.004 0.001 125
Victoria Power Networks and United Energy Scope 1 and 2 GHG emissions reduction (including distribution line losses, from 2019 baseline) % reduction 30 73

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 2025 2026 Report Pages
Excavated spoil materials sent to landfill (Wales & West Utilities) % 20 89
Excavation spoil sent to landfill by mass (Northern Gas Networks) % 0.1 89
Hazardous waste generated - Infrastructure 269771 441541 476334 126
Hazardous waste generated - Telecommunications 632861 672394 668189 126
Hazardous waste generated - Total 3108336 3367553 3387156 126
Increase in quantity of organic waste processing (Enviro NZ) % 10 89
Operational waste diverted from landfill in Retail division % 96.7 90
Reduction in production of ash and gypsum at LPS (HK Electric) % 37 89
Total hazardous waste generated - Infrastructure tonnes 5168 5568 4641 128, 136
Total hazardous waste generated - Telecommunications tonnes 2846 136
Total hazardous waste generated - Total tonnes 5168 5568 4641 128, 136
Total hazardous waste produced - Ports and Related Services tonne 3338 3234 3019 129
Total hazardous waste produced - Retail tonne 872 1920 1178 129
Total hazardous waste produced intensity - Ports and Related Services tonne/revenue HK$'000 0.000 0.000 0.000 129
Total hazardous waste produced intensity - Retail tonne/revenue HK$'000 0.000 0.000 0.000 129
Total waste generated - Total tonnes 12339237 13319986 13528983 126, 136
Waste generated - Infrastructure kg 297550 370900 359791 130
Waste generated - Telecommunications kg 2872 2134 6244 130
Waste generated - Total kg 297550 518440 511361 130
Waste incinerated - Infrastructure 19974 126
Waste incinerated - Telecommunications 83309 80737 84445 126
Waste incinerated - Total 4282284 5346722 5388366 126

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 2025 2026 2028 Report Pages
Energy saved from paper recycling at Hutchison Ports Ajman United Arab Emirates kWh 520 90
Increase in quantity of materials for resource recovery (Enviro NZ) % 5 89
Maximum waste sent to landfill (Wales & West Utilities) % 20 89
Non-hazardous waste generated - Infrastructure 73155 136135 171350 126
Non-hazardous waste generated - Telecommunications 436799 305179 262266 126
Non-hazardous waste generated - Total 574700 495260 489201 126
Ports division paper recycling rate % 95 90
Recycled material usage - Retail tonne 3972 4080 3497 129
Reduction in amount of office and depot waste created (Northern Gas Networks) % 20 89
Reduction in total waste generation at key office premises (HK Electric) % 10 89
Streetworks waste recycled (UK Power Networks) % 99.5 89
Total non-hazardous waste generated - Infrastructure tonnes 3972 6546 11244 128
Total non-hazardous waste generated - Total tonnes 3972 6546 11244 128
Total non-hazardous waste produced - Ports and Related Services tonne 29270 32476 23125 129
Total non-hazardous waste produced - Retail tonne 149358 149399 150111 129
Total non-hazardous waste produced intensity - Ports and Related Services tonne/revenue HK$'000 0.001 0.001 0.001 129
Total non-hazardous waste produced intensity - Retail tonne/revenue HK$'000 0.001 0.001 0.001 129
Total waste generated - Infrastructure tonnes 776369 1355740 1594392 126, 136
Total waste generated - Telecommunications tonnes 1391491 1298002 1224109 126, 136
Total waste recycled - Ports and Related Services tonne 9633 9602 11876 129
Total waste recycled - Retail tonne 131935 135768 133450 129
Virgin aggregate use annually (Northern Gas Networks) % 2.5 89

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2025 2030 2034 2035 Report Pages
CK Hutchison Group Telecom (CKHGT) emissions reduction from 2020 baseline % approximately 25% 5
Group Scope 1 and 2 emissions reduction from 2020 baseline % almost 20% 5
Phoenix Energy Scope 1 and 2 carbon emissions reduction (excluding shrinkage) % reduction 60 90 73
Retail division GHG emissions reduction year on year % over 71% 5
Telecommunications division - Scope 1 and 2 GHG emissions reduction from 2020 baseline % reduction 50 72
Telecommunications division - Scope 3 GHG emissions reduction from 2020 baseline % reduction 42 72
Wales & West Utilities GHG emissions reduction target % reduction 37.5 73
Wellington Electricity Scope 1 and 2 emissions reduction (excluding line losses, from 2019 base year) % reduction 25 73

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 2024-2028 2026 2028 2030 Report Pages
Collection of used lead-acid batteries for recycling by local recyclers per year (HK Electric) kg 5000 89
E-waste collected and recycled by 3 Austria tonnes 70 90
Excavated spoil materials sent to landfill reduction compared to 2019 (Wales & West Utilities) % 20 89
Increase in site waste segregation rates in UK retail stores % 20 90
Office, depot and network waste recycled (UK Power Networks) % 80 89
Organic waste (food waste, green waste and timber) diverted from landfill by Enviro NZ tonnes 70000 88
Other waste disposal - Telecommunications 42084 43809 43930 126
Other waste disposal - Total 1320067 1006367 1013458 126
Paper usage reduction (3 Hong Kong) % 60 89
Printing paper usage reduction (3 Hong Kong) % 20 89
Total waste diverted from landfill by Enviro NZ resource recovery facilities tonnes 150000 88
Waste recycled - Infrastructure 246263 339091 385832 126
Waste recycled - Telecommunications 127409 130409 114944 126
Waste recycled - Total 647980 782106 837932 126
Waste sent to landfill - Infrastructure 9169 12014 74007 126
Waste sent to landfill - Telecommunications 24050 15667 15093 126
Waste sent to landfill - Total 1387670 1146196 1211505 126

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 2040 Report Pages
% renewable energy purchased (Ports and Related Services) % 13 23 26 127
% renewable energy purchased (Retail) % 21 30 89 127
CK Hutchison Group Telecom (CKHGT) share of purchased renewable energy % over 60% 5
Diesel consumption (Ports and Related Services) kWh'000 1543521 1366876 1417698 127
Diesel consumption (Retail) kWh'000 249115 264700 209406 127
Electricity consumption (Ports and Related Services) kWh'000 824763 716626 800410 127
Electricity consumption (Retail) kWh'000 773309 847937 816906 127
Energy intensity - Infrastructure MWh/Revenue 0.001 0.000 0.001 130
Energy intensity - Telecommunications MWh/Revenue 0.000 0.000 0.000 130
Energy intensity - Total MWh/Revenue 0.000 0.000 0.000 130
Gas (exclude towngas and natural gas) consumption (Ports and Related Services) kWh'000 7681 7192 7277 127
Gas (exclude towngas and natural gas) consumption (Retail) kWh'000 1919 2074 2294 127
Gasoline/Petrol consumption (Ports and Related Services) kWh'000 8392 7876 7729 127
Gasoline/Petrol consumption (Retail) kWh'000 1672 453 441 127
Heating consumption (Ports and Related Services) kWh'000 958 927 995 127
Hutchison Ports Ajman (UAE) - number of solar-powered streetlights installed 52 47
Hutchison Ports Pakistan and Hutchison Ports KICT - installed solar system capacity MW, kW 1 47
Natural gas consumption (Ports and Related Services) kWh'000 48373 49856 59907 127
Natural gas consumption (Retail) kWh'000 71221 59186 52090 127
Other fuels consumption (Ports and Related Services) kWh'000 56812 59664 59418 127
Renewable energy acquired through EACs (Mainland China, Hong Kong, the Philippines, Malaysia, Thailand, Türkiye, Indonesia) GWh over 580 5
Renewable energy as % of total energy consumption - Infrastructure % 67% 136
Renewable energy as % of total energy consumption - Telecommunications % 51% 136
Renewable energy as % of total energy consumption - Total % 50% 136
Renewable energy purchased (Ports and Related Services) kWh'000 111095 163415 211000 127
Renewable energy purchased (Retail) kWh'000 161442 257153 723407 127
Retail division - renewable energy purchased through EACs GWh 720 47
Solar energy consumption (Ports and Related Services) kWh'000 760 2128 5529 127
Solar energy consumption (Retail) kWh'000 1251 962 1364 127
Total direct energy consumption (Ports and Related Services) kWh'000 1665539 1493592 1557558 127
Total direct energy consumption (Retail) kWh'000 345076 343732 279588 127
Total direct energy consumption intensity (Ports and Related Services) kWh/revenue HK$'000 40.272 36.313 34.599 127
Total direct energy consumption intensity (Retail) kWh/revenue HK$'000 2.719 2.579 2.056 127
Total energy consumption (Ports and Related Services) kWh'000 2491259 2211145 2358963 127
Total energy consumption (Retail) kWh'000 1118385 1191669 1096494 127
Total energy consumption (excluding non-renewable electricity) - Infrastructure GJ 19286416 18663230 18809533 128
Total energy consumption (excluding non-renewable electricity) - Telecommunications GJ 59083 57617 54014 128
Total energy consumption (excluding non-renewable electricity) - Total GJ 21356113 20558171 20700693 128
Total energy consumption - Infrastructure GJ, MWh 27265 23971 20134902 126, 128, 130, 136
Total energy consumption - Telecommunications GJ, MWh 1929626 356 1669378 126, 128, 130, 136
Total energy consumption - Total GJ, MWh 26056072 25252864 25701970 126, 128, 130, 136
Total energy consumption intensity (Ports and Related Services) kWh/revenue HK$'000 60.238 53.758 52.401 127
Total energy consumption intensity (Retail) kWh/revenue HK$'000 8.812 8.940 8.065 127
Total indirect energy consumption (Ports and Related Services) kWh'000 825721 717553 801405 127
Total indirect energy consumption (Retail) kWh'000 773309 847937 816906 127
Total indirect energy consumption intensity (Ports and Related Services) kWh/revenue HK$'000 19.966 17.445 17.802 127
Total indirect energy consumption intensity (Retail) kWh/revenue HK$'000 6.093 6.362 6.008 127
Towngas consumption (Retail) kWh'000 19898 16357 13993 127
Wales & West Utilities - target for 100% hydrogen across the network percent 100 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Groundwater withdrawal - Ports and Related Services '000 m³ 3 2 3 129
Other sources water withdrawal - Ports and Related Services '000 m³ 1 129
Total water consumption - Infrastructure m3 11845714 11128980 10305178 128
Total water consumption - Ports and Related Services '000 m³ 1420 1349 1337 129
Total water consumption - Retail '000 m³ 1538 2000 2006 129
Total water consumption - Total m3 11902526 11188644 10364596 128
Total water discharge - Infrastructure 178011 426959 466895 126
Total water discharge - Telecommunications 44979 49807 35242 126
Total water discharge - Total 1018200 1175782 1201365 126
Total water withdrawal - Infrastructure m3 35085 136
Total water withdrawal - Ports and Related Services '000 m³ 1420 1349 1337 129
Total water withdrawal - Retail '000 m³ 1538 2000 2006 129
Total water withdrawal - Telecommunications m3 13367 136
Total water withdrawal - Total m3 102345 136
Water consumption - Infrastructure m3 710829 407886 641243 126, 130
Water consumption - Telecommunications m3 2418 390804 395147 126, 130
Water consumption - Total m3 594690 592340 650172 126, 130
Water consumption intensity - Ports and Related Services m³/revenue HK$'000 0.034 0.033 0.030 129
Water consumption intensity - Retail m³/revenue HK$'000 0.012 0.015 0.015 129
Water intensity - Infrastructure m3/Revenue 0.008 0.008 0.009 130
Water intensity - Telecommunications m3/Revenue 0.000 0.000 0.000 130
Water intensity - Total m3/Revenue 0.002 0.002 0.002 130

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 2026 2028 2030 2050 Report Pages
AGIG - target for 10% renewable and carbon-neutral gas production connected to distribution networks percent 10 47
AGIG - target for 100% renewable and carbon-neutral gas in distribution networks percent 100 47
CK Hutchison Group Telecom (CKHGT) network energy efficiency improvement at selected sites % up to 70% 5
HK Electric - target for aggregate electricity generated from renewable energy sources for HK Electric and its customers GWh/year 15 47
Northern Gas Networks - target for 100% green gas in network percent 100 47
Phoenix Energy - target for 20% green gas (hydrogen/biogas blended) in Phoenix Distribution Network percent 20 47
SA Power Networks - target for total installed capacity of renewable energy generation on its networks GW 4 47
United Energy - target for total installed capacity of renewable energy generation on its network MW 800 47
Victoria Power Networks - target for total installed capacity of renewable energy generation on its network GW 4 47

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 Report Pages
Third-party water withdrawal - Ports and Related Services '000 m³ 1416 1347 1334 129
Third-party water withdrawal - Retail '000 m³ 1538 2000 2006 129
Water withdrawal from areas with water stress - Ports and Related Services '000 m³ 204 204 129

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Employees aged 30-50 - Infrastructure 30339 134
Employees aged 30-50 - Telecommunications 14038 134
Employees aged 30-50 - Total 132141 134
Employees aged 30-50 as % of total - Infrastructure % 13% 134
Employees aged 30-50 as % of total - Telecommunications % 41% 134
Employees aged 30-50 as % of total - Total % 46% 134
Employees covered by collective bargaining agreements - Infrastructure % 89% 136
Employees covered by collective bargaining agreements - Telecommunications % 92% 136
Employees covered by collective bargaining agreements - Total % 94% 136
Employees over 50 years old - Infrastructure 4937 134
Employees over 50 years old - Telecommunications 2402 134
Employees over 50 years old - Total 35485 134
Employees over 50 years old as % of total - Infrastructure % 8% 134
Employees over 50 years old as % of total - Telecommunications % 12% 134
Employees over 50 years old as % of total - Total % 13% 134
Employees under 30 years old - Infrastructure % 11% 134, 136
Employees under 30 years old - Telecommunications % 1202 134, 136
Employees under 30 years old - Total % 6% 134, 136
Employees under 30 years old as % of total - Infrastructure % 9% 134
Employees under 30 years old as % of total - Telecommunications % 14% 134
Employees under 30 years old as % of total - Total % 14% 134
Employees with disabilities - Infrastructure 2632 134
Employees with disabilities - Telecommunications 1020 134
Employees with disabilities - Total 12024 134
Employees with disabilities as % of total - Infrastructure % 7% 134
Employees with disabilities as % of total - Telecommunications % 20% 134
Employees with disabilities as % of total - Total % 21% 134
Female employees - Infrastructure % 25% 134, 136
Female employees - Telecommunications % 39% 134, 136
Female employees - Total % 72597 134, 136
Female employees as % of total - Infrastructure % 9% 134
Female employees as % of total - Telecommunications % 15% 134
Female employees as % of total - Total % 21% 134
Female workforce percentage - Infrastructure % 14% 15% 14% 128
Female workforce percentage - Telecommunications % 36% 39% 59% 128
Female workforce percentage - Total % 24% 29% 47% 128
Full-time employees - Infrastructure 18716 134
Full-time employees - Telecommunications 8175 134
Full-time employees - Total 78672 134
Full-time employees as % of total - Infrastructure % 10% 134
Full-time employees as % of total - Telecommunications % 6% 134
Full-time employees as % of total - Total % 10% 134
New hires - Infrastructure 100 134
New hires - Telecommunications 85 134
New hires - Total 23697 134
New hires as % of total - Infrastructure % 4% 134
New hires as % of total - Telecommunications % 9% 134
New hires as % of total - Total % 14% 134
Number of employees - Ports and Related Services - Full-time 19854 18616 18438 133
Number of employees - Ports and Related Services - Part-time 3555 3780 4163 133
Number of employees - Ports and Related Services - Total 23409 22396 22601 133
Number of employees - Retail - Full-time 71874 71864 73120 133
Number of employees - Retail - Part-time 51406 55837 57402 133
Number of employees - Retail - Total 123280 127701 130522 133
Number of full-time employees - Ports and Related Services - 30-49 12320 11282 11004 133
Number of full-time employees - Ports and Related Services - 50 or above 5306 5267 5373 133
Number of full-time employees - Ports and Related Services - Asia, Australia and Others 10504 9440 12280 133
Number of full-time employees - Ports and Related Services - Europe, including UK 5421 5371 2485 133
Number of full-time employees - Ports and Related Services - Female 2086 1983 1993 133
Number of full-time employees - Ports and Related Services - General staff 19090 17910 17753 133
Number of full-time employees - Ports and Related Services - Hong Kong 1758 1627 1493 133
Number of full-time employees - Ports and Related Services - Mainland China 2171 2178 2180 133
Number of full-time employees - Ports and Related Services - Male 17768 16633 16445 133
Number of full-time employees - Ports and Related Services - Manager grade or above 764 706 685 133
Number of full-time employees - Ports and Related Services - Under 30 2228 2067 2061 133
Number of full-time employees - Retail - 30-49 40255 40101 40777 133
Number of full-time employees - Retail - 50 or above 5718 5849 6258 133
Number of full-time employees - Retail - Asia, Australia and Others 25154 27396 36284 133
Number of full-time employees - Retail - Europe, including UK 16502 16428 10123 133
Number of full-time employees - Retail - Female 55127 55116 56138 133
Number of full-time employees - Retail - General staff 68931 68807 70011 133
Number of full-time employees - Retail - Hong Kong 7325 6982 6879 133
Number of full-time employees - Retail - Mainland China 22893 21058 19834 133
Number of full-time employees - Retail - Male 16747 16748 16982 133
Number of full-time employees - Retail - Manager grade or above 2943 3057 3109 133
Number of full-time employees - Retail - Under 30 25901 25914 26085 133
Part-time employees - Infrastructure 10844 134
Part-time employees - Telecommunications 4663 134
Part-time employees - Total 27138 134
Part-time employees as % of total - Infrastructure % 10% 134
Part-time employees as % of total - Telecommunications % 31% 134
Part-time employees as % of total - Total % 17% 134
Total employees - Infrastructure 25678 134
Total employees - Telecommunications 9593 134
Total employees - Total 68698 134
Total workforce - Infrastructure 172981 174671 179348 128
Total workforce - Telecommunications 676816 1122334 1211543 128
Total workforce - Total 1122334 1357401 2325298 128

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Employee turnover - Infrastructure 19523 134
Employee turnover - Telecommunications 10013 134
Employee turnover - Total 42144 134
Employee turnover as % of total - Infrastructure % 28% 134
Employee turnover as % of total - Telecommunications % 0% 134
Employee turnover as % of total - Total % 28% 134
Turnover rate for full-time employees - Ports and Related Services - 30-49 % 6% 9% 5% 133
Turnover rate for full-time employees - Ports and Related Services - 50 or above % 11% 10% 8% 133
Turnover rate for full-time employees - Ports and Related Services - Asia, Australia and Others % 8% 13% 7% 133
Turnover rate for full-time employees - Ports and Related Services - Canada % 0% 0% 0% 133
Turnover rate for full-time employees - Ports and Related Services - Europe, including UK % 6% 5% 5% 133
Turnover rate for full-time employees - Ports and Related Services - Female % 12% 10% 9% 133
Turnover rate for full-time employees - Ports and Related Services - Hong Kong % 21% 16% 15% 133
Turnover rate for full-time employees - Ports and Related Services - Mainland China % 4% 4% 3% 133
Turnover rate for full-time employees - Ports and Related Services - Male % 8% 10% 6% 133
Turnover rate for full-time employees - Ports and Related Services - Overall % 8% 10% 7% 133
Turnover rate for full-time employees - Ports and Related Services - Under 30 % 16% 12% 11% 133
Turnover rate for full-time employees - Retail - 30-49 % 23% 20% 19% 133
Turnover rate for full-time employees - Retail - 50 or above % 18% 18% 16% 133
Turnover rate for full-time employees - Retail - Asia, Australia and Others % 43% 40% 38% 133
Turnover rate for full-time employees - Retail - Canada % 0% 0% 0% 133
Turnover rate for full-time employees - Retail - Europe, including UK % 44% 39% 36% 133
Turnover rate for full-time employees - Retail - Female % 38% 35% 33% 133
Turnover rate for full-time employees - Retail - Hong Kong % 24% 24% 18% 133
Turnover rate for full-time employees - Retail - Mainland China % 29% 22% 24% 133
Turnover rate for full-time employees - Retail - Male % 31% 27% 27% 133
Turnover rate for full-time employees - Retail - Overall % 36% 33% 32% 133
Turnover rate for full-time employees - Retail - Under 30 % 61% 57% 56% 133

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 2023 2024 Report Pages
Number of work-related fatalities (Ports division, Hutchison Ports ECT Rotterdam and Hutchison Ports PPC, traffic accidents) cases 2 138
Number of work-related fatalities - Ports and Related Services - Contractors 5 2 133
Number of work-related fatalities - Ports and Related Services - Full-time employees 1 133
Number of work-related fatalities - Ports and Related Services - Total 1 5 2 133
Number of work-related fatalities - Retail - Full-time employees 1 1 133
Number of work-related fatalities - Retail - Total 1 1 133
Occupational injuries - Infrastructure 2663 134
Occupational injuries - Total 2663 134
Occupational injuries as % of total - Infrastructure % 0.000% 134
Occupational injuries as % of total - Telecommunications % 0.000% 134
Occupational injuries as % of total - Total % 0.000% 134
Rate of work-related fatalities (employees) - Ports and Related Services % 0.005% 0.005% 0.000% 133
Rate of work-related fatalities (employees) - Retail % 0.001% 0.001% 0.000% 133

Lost days due to work injury.

Indicator Unit 2022 2023 2024 Report Pages
Lost time injury rate (per 200000 hours worked) - Infrastructure 0.0 136
Lost time injury rate (per 200000 hours worked) - Telecommunications 0.0 136
Lost time injury rate (per 200000 hours worked) - Total 0.0 136
Number of lost days due to work injury (employees) - Ports and Related Services 6941 6872 6326 133
Number of lost days due to work injury (employees) - Retail 21722 15484 16359 133
Number of lost time injury incidents (employees) - Ports and Related Services 377 418 325 133
Number of lost time injury incidents (employees) - Retail 526 497 557 133

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 2024 Report Pages
Employee engagement score - Infrastructure % 86% 136
Employee engagement score - Telecommunications % 78% 136
Employee engagement score - Total % 84% 136
Percentage of full-time employees who received training (Ports and Related Services) % 68 69 73 135
Percentage of full-time employees who received training (Retail) % 84 85 87 135
Percentage of trained full-time employees by employee category (General staff, Ports and Related Services) % 96 97 96 135
Percentage of trained full-time employees by employee category (General staff, Retail) % 96 96 96 135
Percentage of trained full-time employees by employee category (Manager grade or above, Ports and Related Services) % 4 3 4 135
Percentage of trained full-time employees by employee category (Manager grade or above, Retail) % 4 4 4 135
Percentage of trained full-time employees by gender (Female, Ports and Related Services) % 12 11 11 135
Percentage of trained full-time employees by gender (Female, Retail) % 78 78 78 135
Percentage of trained full-time employees by gender (Male, Ports and Related Services) % 88 89 89 135
Percentage of trained full-time employees by gender (Male, Retail) % 22 22 22 135

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 2024 Report Pages
Average hours of training completed by full-time employees (Ports and Related Services) hours 18.5 18.1 17.3 135
Average hours of training completed by full-time employees (Retail) hours 22.0 21.1 22.0 135
Average hours of training completed by full-time employees by employee category (General staff, Ports and Related Services) hours 18.7 18.1 17.5 135
Average hours of training completed by full-time employees by employee category (General staff, Retail) hours 22.2 21.3 22.0 135
Average hours of training completed by full-time employees by employee category (Manager grade or above, Ports and Related Services) hours 15.7 16.6 13.5 135
Average hours of training completed by full-time employees by employee category (Manager grade or above, Retail) hours 16.0 15.1 22.0 135
Average hours of training completed by full-time employees by gender (Female, Ports and Related Services) hours 16.3 17.6 17.3 135
Average hours of training completed by full-time employees by gender (Female, Retail) hours 23.7 22.4 23.2 135
Average hours of training completed by full-time employees by gender (Male, Ports and Related Services) hours 18.8 18.1 17.3 135
Average hours of training completed by full-time employees by gender (Male, Retail) hours 16.1 16.5 18.1 135
Average training hours per employee - Infrastructure 166 134
Average training hours per employee - Telecommunications 36 134
Average training hours per employee - Total 1084 134
Training hours - Infrastructure 8081 134
Training hours - Telecommunications 4122 134
Training hours - Total 60767 134
Training hours per employee - Infrastructure 7071 134
Training hours per employee - Telecommunications 1378 134
Training hours per employee - Total 31134 134

Number of suppliers by geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Category 1 - Purchased goods and services - Ports and Related Services tonne CO2e 141506 376532 359144 125
Category 1 - Purchased goods and services - Retail tonne CO2e 2064198 1877086 1883489 125
Category 15 - Investments - Ports and Related Services tonne CO2e 110707 115704 119786 125
Category 15 - Investments - Retail tonne CO2e 1167276 846854 849742 125
Category 2 - Capital goods - Ports and Related Services tonne CO2e 39105 38889 40476 125
Category 2 - Capital goods - Retail tonne CO2e 25641 15057 15109 125
Number of suppliers (Ports and Related Services) 16589 15585 16215 135
Number of suppliers (Retail) 26109 19410 19751 135
Number of suppliers by region (Asia, Australia and Others, Ports and Related Services) 7321 7389 7882 135
Number of suppliers by region (Asia, Australia and Others, Retail) 12938 9102 9949 135
Number of suppliers by region (Canada, Ports and Related Services) 15 15 17 135
Number of suppliers by region (Canada, Retail) 115 109 113 135
Number of suppliers by region (Europe, including UK, Ports and Related Services) 4336 3725 3616 135
Number of suppliers by region (Europe, including UK, Retail) 5956 4978 4911 135
Number of suppliers by region (Hong Kong, Ports and Related Services) 2536 2500 2548 135
Number of suppliers by region (Hong Kong, Retail) 4089 2738 2303 135
Number of suppliers by region (Mainland China, Ports and Related Services) 2381 1956 2152 135
Number of suppliers by region (Mainland China, Retail) 3011 2483 2475 135

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2027 Report Pages
Retail division - Supplier emissions (Scope 3) subject to science-based targets % of supplier emissions 33 72

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Watsons China warehouse-to-store deliveries by electric vehicles % more than 80% 5

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2022 2023 2024 Report Pages
Percentage of total products sold or shipped subject to recalls for safety and health reasons (Ports and Related Services) % 0.0 0.0 0.0 135
Percentage of total products sold or shipped subject to recalls for safety and health reasons (Retail) % 0.0 0.0 0.0 135

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 2024 Report Pages
EBITDA - Infrastructure HK$ million 34497 134
EBITDA - Telecommunications HK$ million 15240 134
EBITDA - Total HK$ million 141295 134
Number of complaints received (Products related, Retail) 3943 3789 8760 135
Number of complaints received (Services related, Ports and Related Services) 1487 950 972 135
Number of complaints received (Services related, Retail) 136167 151397 296809 135
Total revenue - Infrastructure HK$ million, HKD million 1442839 1576556 37063 130, 134
Total revenue - Telecommunications HK$ million 18201 134
Total revenue - Total HK$ million, HKD million 1442839 1580636 1412932 130, 134

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 2023 2024 Report Pages
Number of employees who received training on anti-corruptive/ethics and integrity (Ports and Related Services) 5712 5776 6018 135
Number of employees who received training on anti-corruptive/ethics and integrity (Retail) 83120 68268 62639 135
Number of employees who received training on anti-corruptive/ethics and integrity by employment type (Full-time, Ports and Related Services) 4906 4983 5619 135
Number of employees who received training on anti-corruptive/ethics and integrity by employment type (Full-time, Retail) 50923 45927 47655 135
Number of employees who received training on anti-corruptive/ethics and integrity by employment type (Part-time, Ports and Related Services) 806 793 399 135
Number of employees who received training on anti-corruptive/ethics and integrity by employment type (Part-time, Retail) 32197 22341 14984 135
Number of training hours on anti-corruptive/ethics and integrity completed by employees (Ports and Related Services) hours 10506 11356 8282 135
Number of training hours on anti-corruptive/ethics and integrity completed by employees (Retail) hours 54349 51270 45311 135
Number of training hours on anti-corruptive/ethics and integrity completed by employment type (Full-time, Ports and Related Services) hours 9635 10519 7884 135
Number of training hours on anti-corruptive/ethics and integrity completed by employment type (Full-time, Retail) hours 45583 43922 40914 135
Number of training hours on anti-corruptive/ethics and integrity completed by employment type (Part-time, Ports and Related Services) hours 871 837 398 135
Number of training hours on anti-corruptive/ethics and integrity completed by employment type (Part-time, Retail) hours 8766 7349 4397 135
Percentage of employees who received training on anti-corruptive and integrity (Ports and Related Services) % 23 24 29 135
Percentage of employees who received training on anti-corruptive and integrity (Retail) % 52 48 50 135

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023 2024
Airborne Particulate Matter (PM) Emissions tonne 251 227 216
NOâ‚“ Emissions tonne 5422 4674 4183
SOâ‚“ Emissions tonne 8696 7148 6115

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Direct GHG Emissions (Scope 1) tCO2e 787213 7536199 7037777
Indirect Energy Emissions (Scope 2) tCO2e 1783529 1605860 1320703
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) tonne CO2e 274308 312606 337156
Scope 3 GHG Emissions (Upstream Transportation and Distribution) tonne CO2e 1354451 1118515 1122405
Scope 3 GHG Emissions (Use of Sold Products) tonne CO2e 4198975 5265985 5283947
Total GHG Emissions tCO2e 9654742 9142059 8358480
Total GHG Emissions Intensity (By Employee) 0.009 0.008 0.008
Total GHG Emissions Intensity (By Revenue) 0.035 0.032 0.03
Total Other Indirect Energy Emissions (Scope 3) tCO2e 2572148 2524037 2506468

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Hazardous Waste (Ports and Related Services) tonne 3338 3234 3019
Ports and Related Services (Retail) tonne 872 1920 1178
Total Hazardous Waste tonnes 5168 5568 10156

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024 2028
Non-Hazardous Waste Recycled tonne 131935 135768 133450
Recycling Rate of Non-Hazardous Waste % 100 95 99.5
Total Non-Hazardous Waste Intensity (By Revenue) tonne/revenue HK$'000 0.001 0.001 0.001

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
GHG Emissions Reduction Percentage Compared to Last Year % 71
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 71

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2026
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 20

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Diesel Fuel Consumption kWh'000 1792636 1631576 1627104
Gasoline Consumption kWh'000 10064 8329 8170
Natural Gas Consumption kWh'000 119594 109042 111997
Percentage of Renewable Energy Consumption percent 47 50
Solar Energy kWh'000 2011 3090 6893
Total Direct Energy Consumption kWh'000 2010615 1837324 1837146
Total Energy Consumption GJ 26056072 25252864 25701970
Total Indirect Energy Consumption kWh'000 1599030 1565489 1618311

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Groundwater Withdrawal m3 3000 2000 3000
Total Wastewater Discharge m3 1018200 1175782 1201365
Total Water Withdrawal m3 2958000 3349000 3349000
Water Consumption m3 11902526 11188644 10364596
Water Consumption Intensity (By Revenue) m3/Revenue 0.002 0.002 0.002

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Target Energy Consumption Reduction Percentage Compared to Last Year % 70

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2024
Water Consumption Reduction Compared to Last Year '000 m³ 607 7
Water Consumption Reduction Percentage Compared to Last Year % 0.13 0.03

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Employees Aged 30-50 132141
Number of Employees Aged Above 50 35485
Number of Employees Aged Below 30 9154
Number of Female Employees 57213 57099 72597
Number of Full-time Employees 91728 90480 78672
Number of Male Employees 34516 33381
Number of New Employees 23697
Number of Part-time Employees 54961 59617 27138
Number of Total Employees 1122334 1357401 68698
Percentage of Employees Aged 30-50 % 46
Percentage of Employees Aged Above 50 % 13
Percentage of Employees Aged Below 30 % 6
Percentage of Female Employees % 24 29 56
Percentage of Full-time Employees % 10
Percentage of New Employees % 14
Percentage of Part-time Employees % 17

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Turnover Rate of Employees Aged 30-50 % 6 9 5
Turnover Rate of Employees Aged Above 50 % 11 10 8
Turnover Rate of Employees Aged Below 30 % 16 12 11
Turnover Rate of Employees in Europe % 6 5 5
Turnover Rate of Employees in Hong Kong % 21 16 15
Turnover Rate of Employees in Mainland China % 4 4 3
Turnover Rate of Female Employees % 12 10 9
Turnover Rate of Full-time Employees % 8 10 7
Turnover Rate of Male Employees % 8 10 6
Turnover Rate of Total Employees % 8 10 28

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022 2023 2024
Number of Work-related Fatalities 2 6 2
Number of Work-related Fatalities for Contractors 5 2
Number of Work-related Fatalities for Direct Employee 2 1
Work-related Fatalities Rate % 0.005 0.005

Lost days due to work injury.

Standard Indicator Unit 2022 2023 2024
Lost Days Due to Work-related Injuries days 28663 22356 22685
Lost Working Days Due to Work-related Injuries (Employees) days 28663 22356 22685
Number of Work-related Injuries cases 903 915 882

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023 2024
Percentage of Employees Trained % 68 69 73
Percentage of Trained Female Employees % 12 11 11
Percentage of Trained General Employees % 96 97 96
Percentage of Trained Male Employees % 88 89 89

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023 2024
Average Training Hours (Female) hours 16.3 17.6 17.3
Average Training Hours (General Staff) hours 18.7 18.1 17.5
Average Training Hours (Male) hours 18.8 18.1 17.3
Average Training Hours (Senior Management) hours 15.7 16.6 13.5
Average Training Hours per Employee hours 18.5 18.1 17.3
Total Training Hours hours 60767

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Suppliers in Canada 130 124 130
Number of Suppliers in Europe 10292 8703 8527
Number of Suppliers in Hong Kong 6625 5238 4851
Number of Suppliers in Mainland China 5392 4439 4627
Number of Total Suppliers 42700 34995 35966

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022 2023 2024
Complaint Growth Rate % 10.27 96.36
Number of Products and Service Related Complaints 141597 156136 306541
Total Number of Customer Complaints 141597 156136 306541

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2022 2023 2024
Coverage Rate of Ethical Standards and Anti-Corruption Training % 23 24 50
Number of People Participated in Ethical Standards and Anti-corruption Training 88832 74044 68657
Total Hours of Anti-corruption Training hours 64855 62626 53593