Corporate Responsibility and Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Emission of ozone depleters - Group | kg CFC-11e | 12.9 | 13 | 65 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Carbon intensity - Group | kg CO2e/m² | 151 | 122 | 128 | 65 | |||
| Greenhouse gas emissions | 000 tCO2e | 124 | 68 | 72 | 81 | 82 | 64 | |
| Greenhouse gas emissions - Scope 1 - Group | ‘000 tCO2e | 20 | 8 | 6 | 65 | |||
| Greenhouse gas emissions - Scope 2 - Group | ‘000 tCO2e | 104 | 62 | 51 | 65 | |||
| Group carbon intensity | kg CO2e per m² | 213 | 105 | 112 | 122 | 126 | 110 | 64 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Waste generated - Group | tonnes | 5049 | 6430 | 65 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Waste diverted - Group | tonnes | 2261 | 3320 | 65 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Waste diversion rate | % | 48.2% | 48.3% | 57.2% | 53.5% | 50.5% | 64 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Energy intensity | MJ per m² | 1518 | 885 | 1012 | 1097 | 1218 | 1246 | 64 |
| Total energy use | 000 GJ | 884 | 572 | 654 | 710 | 788 | 935 | 64 |
| Total energy use - Direct energy use - Group | ‘000 GJ | 1174 | 1302 | 1562 | 65 | |||
| Total energy use - Energy intensity - Group | MJ/m² | 1013 | 1002 | 1010 | 65 | |||
| Total energy use - Indirect energy use - Group | ‘000 GJ | 2120 | 2497 | 2589 | 65 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Direct water consumption | 000 m³ | 1674 | 941 | 1168 | 1302 | 1562 | 1759 | 64 |
| Recycled water and other water sources | 000 m³ | 142 | 372 | 337 | 382 | 296 | 210 | 64 |
| Water intensity (Commercial Properties, Peak Tram, Retail and Others) | litres per m² | 962 | 870 | 839 | 962 | 1088 | 1099 | 64 |
| Water intensity (Hotels Division only) | litres per guest night | 1346 | 2010 | 1636 | 1395 | 1315 | 1271 | 64 |
| Water intensity - Hotels | litres per guest night | 1948 | 1746 | 1974 | 65 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Capital expenditure | HK$m | 1585 | 2050 | 2030 | 1708 | 901 | 64 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Water recycled and other water sources - Group | ‘000 m³ | 382 | 154 | 65 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Employee wage and benefits | HK$m | 1511 | 1562 | 1966 | 2462 | 2749 | 64 | |
| Employees under Collective Bargaining Agreement - Group | % | 18.7 | 20.7 | 17.5 | 65 | |||
| Female percentage - Group | % | 50.5 | 50.9 | 50.5 | 65 | |||
| Headcount | 5609 | 5866 | 6439 | 7695 | 7836 | 64 | ||
| Headcount by Gender - % Female | % | 40.5% | 40.5% | 41.0% | 41.6% | 42.6% | 64 | |
| Total Headcount - Group | 6840 | 6840 | 7869 | 65 | ||||
| by Management Role - Management - Group | % | 41 | 41.9 | 41.4 | 65 | |||
| by Management Role - Non-management - Group | % | 51.2 | 52.1 | 51.9 | 65 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Total Turnover Rate - Group | % | 21.6 | 21.6 | 20.1 | 65 | |||
| Turnover | % | 31.5% | 24.3% | 23.8% | 21.9% | 21.3% | 64 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Injury rate | incidents per 100 employees | 2.5 | 3 | 3.6 | 3.8 | 3.3 | 64 |
Lost days due to work injury.
| Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Absentee Rate - Group | 8.8 | 5.5 | 65 | |||||
| Lost Injury Rate - Group | 4 | 4.6 | 4.8 | 65 | ||||
| Lost day rate | days per 100 employees | 47.4 | 71.1 | 49.6 | 41.3 | 46.4 | 64 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average Training Spend - Group | HK$ | 1149 | 1186 | 65 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Total number of guest nights | 000 | 384 | 604 | 790 | 1027 | 1178 | 64 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Payments to providers of capital | HK$m | 215 | 165 | 295 | 737 | 736 | 64 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Other community contributions | HK$'000 | 380 | 1193 | 2451 | 2892 | 2904 | 64 |
| Other community contributions - Group | HK$‘000 | 2141 | 2336 | 65 | |||
| Tax payments to governments | HK$m | 355 | 229 | 261 | 241 | 383 | 64 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Community outreach - Employee volunteers - Group | 896 | 1075 | 65 | ||||
| Community outreach - Service hours - Group | hours | 7109 | 10148 | 65 | |||
| In-Kind Donations | HK$'000 | 1988 | 1807 | 2706 | 3003 | 7329 | 64 |
| Monetary Donations | HK$'000 | 3157 | 1549 | 941 | 3805 | 3575 | 64 |
| Monetary donations - Group | HK$‘000 | 2045 | 4367 | 65 | |||
| Operating costs | HK$m | 1133 | 1388 | 1706 | 4431 | 5959 | 64 |
| Revenue (incl. interest income) | HK$m | 2715 | 3465 | 4204 | 8133 | 10318 | 64 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | 000 tCO2e | 20 | 8 | 6 | |||
| Indirect Energy Emissions (Scope 2) | 000 tCO2e | 104 | 62 | 51 | |||
| Total GHG Emissions | 000 tCO2e | 124 | 124 | 68 | 72 | 81 | 82 |
| Total GHG Emissions Intensity (By Area) | kg CO2e per m² | 151 | 105 | 112 | 122 | 128 | 110 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 5049 | 6430 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Diversion Rate of Non-Hazardous Waste | tonnes | 2261 | 3320 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Direct Energy Consumption Intensity (By Area per Year) | MJ/m² | 1013 | 1002 | 1010 | |||
| Energy Consumption Intensity (By Area per Year) | MJ/m² | 1518 | 885 | 1012 | 1097 | 1218 | 1246 |
| Energy Consumption Intensity (By Area) | MJ/m² | 1518 | 885 | 1012 | 1097 | 1218 | 1246 |
| Total Direct Energy Consumption | GJ | 1174000 | 1302000 | 1562000 | |||
| Total Energy Consumption | GJ | 884000 | 572000 | 654000 | 710000 | 788000 | 935000 |
| Total Indirect Energy Consumption | GJ | 2120000 | 2497000 | 2589000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Recycled Water Percentage | % | 7.82 | 28.34 | 22.39 | 22.34 | 15.94 | 11.94 |
| Recycled Water Usage | m³ | 142000 | 372000 | 337000 | 382000 | 296000 | 210000 |
| Water Consumption | m³ | 1674000 | 941000 | 1168000 | 1302000 | 1562000 | 1759000 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | HK$m | 1585 | 2050 | 2030 | 1708 | 901 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | '000 m³ | 228 |
| Water Consumption Reduction Percentage Compared to Last Year | % | 59.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Number of Total Employees | 6840 | 5609 | 5866 | 6840 | 7869 | 7836 | |
| Percentage of Female Employees | % | 50.5 | 40.5 | 40.5 | 41 | 41.6 | 42.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Turnover Rate of Total Employees | % | 21.6 | 31.5 | 24.3 | 23.8 | 21.9 | 21.3 |
Lost days due to work injury.
| Standard Indicator | Unit | 2010 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days per 100 employees | 47.4 | 71.1 | 49.6 | 41.3 | 46.4 | |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | 4 | 4.6 | 4.8 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | 896 | 1075 | ||||
| Total Cash Donations | HK$'000 | 3157 | 1549 | 2045 | 4367 | 3575 |
| Total In-kind Donations | HK$'000 | 1988 | 1807 | 2706 | 3003 | 7329 |
| Total Public Welfare Donations | HK$'000 | 3157 | 1549 | 2045 | 4367 | 3575 |
| Total Volunteer Service Hours | hours | 7109 | 10148 |