2024 SUSTAINABILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| NOx emissions (Summary) | kg | 25354.9464 | 21431 | 107 |
| PM (particulate matter) emissions (Summary) | kg | 154.5 | 52.3 | 107 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct carbon dioxide emissions (Scope 1) (Summary) | Tonne - carbon dioxide equivalent | 21373.019 | 7137.7 | 107 |
| Greenhouse gas emission intensity (Scope 1+2) (Cold chain logistics, warehousing, and transportation) | 0.032 | 0.034 | 107 | |
| Greenhouse gas emission intensity (Scope 1+2) (Headquarters and regional offices) | 0.029 | 0.042 | 107 | |
| Greenhouse gas emission intensity (Scope 1+2) (Hotel and resort) | 0.072 | 0.052 | 107 | |
| Greenhouse gas emission intensity (Scope 1+2) (Property development) | 0.056 | 0.047 | 107 | |
| Greenhouse gas emission intensity (Scope 1+2) (Property services) | 0.048 | 0.036 | 107 | |
| Greenhouse gas emission intensity (Scope 1+2) (Shared area of managed projects (retail property)) | 0.036 | 0.058 | 107 | |
| Indirect carbon dioxide emissions (Scope 2) (Summary) | Tonne - carbon dioxide equivalent | 3956573.016 | 1990084.4 | 107 |
| SO2 emissions (Summary) | kg | 1534.9464 | 1491.6 | 107 |
| Total greenhouse gas emissions (Scope 1+2) (Summary) | Tonne - carbon dioxide equivalent | 3977946.036 | 2007222.1 | 107 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous waste intensity (Summary) | 0.1855 | 0.194 | 107 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste intensity (Summary) | tonne/million RMB revenue | 0.3705 | 0.2708 | 0.2712 | 108 |
| Office - recyclable waste (Summary) | tonne | 3868.165 | 7147.074 | 7548.086 | 108 |
| Total non-hazardous waste generated (Summary) | tonne | 44942.162 | 49744.306 | 49195.076 | 108 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption (Summary) | litre | 10222492.2 | 10674187.2 | 10147144.2 | 108 |
| Energy consumption intensity (Summary) | MWh/million RMB revenue | 0.0507 | 0.0261 | 0.0262 | 108 |
| Gasoline consumption (Summary) | litre | 2821261.6 | 2874187.7 | 2731879.8 | 108 |
| Natural gas consumption (Summary) | m³ | 5174417.2 | 5107416.2 | 5074142.6 | 108 |
| Purchased electricity consumption (Summary) | kWh | 1034147432 | 1021147432 | 1014041432 | 108 |
| Purchased heat consumption (Summary) | MJ | 1034147432 | 1021147432 | 1014041432 | 108 |
| Total energy consumption (Summary) | MWh | 717713.186 | 476625.4 | 475408.1 | 108 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption (Summary) | thousand m³ | 4050.084 | 2952.369 | 2889.713 | 108 |
| Water consumption intensity (Summary) | thousand m³/million RMB revenue | 0.134 | 0.0168 | 0.0165 | 108 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees aged 29 and below | Person | 56252 | 50088 | 42498 | 109 |
| Number of employees aged 30 to 49 | Person | 70776 | 75196 | 77218 | 109 |
| Number of employees aged 50 or above | Person | 5289 | 5813 | 7313 | 109 |
| Number of employees in Chinese Mainland | Person | 131573 | 130582 | 127269 | 109 |
| Number of employees in Hong Kong, Macau and Taiwan | Person | 194 | 148 | 348 | 109 |
| Number of employees overseas | Person | 50 | 367 | 221 | 109 |
| Number of female employees | Person | 59649 | 58419 | 57434 | 109 |
| Number of full-time employees | Person | 131817 | 131097 | 127838 | 109 |
| Number of male employees | Person | 72068 | 72578 | 70304 | 109 |
| Total number of employees | Person | 131817 | 131097 | 127838 | 109 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Rate of employee turnover | % | 30.1 | 28.1 | 29.7 | 109 |
| Turnover rate in Chinese Mainland | % | 30.2 | 29.8 | 29.8 | 109 |
| Turnover rate in Hong Kong, Macau and Taiwan | % | 21.4 | 14.1 | 20.7 | 109 |
| Turnover rate of employees aged 29 and below | % | 38.6 | 34.3 | 37.2 | 109 |
| Turnover rate of employees aged 30 to 49 | % | 25.1 | 24.4 | 27.5 | 109 |
| Turnover rate of employees aged 50 or above | % | 20.4 | 21.1 | 21.4 | 109 |
| Turnover rate of female employees | % | 29.4 | 26.3 | 28.9 | 109 |
| Turnover rate of male employees | % | 30.7 | 29.7 | 30.4 | 109 |
| Turnover rate overseas | % | 19.7 | 18.2 | 41.7 | 109 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | Person | 2 | 109 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost Time Injury Rate (LTIR) | % | 0.0061 | 0.0099 | 0.0227 | 109 |
| Number of days lost due to work-related injury | Day | 224 | 536 | 1453 | 109 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of employees trained by new employee training | % | 15.1 | 14.2 | 13.9 | 109 |
| Percentage of employees trained by other special training | % | 57.1 | 85.8 | 86.1 | 109 |
| Percentage of female employees trained | % | 45.5 | 43.6 | 44.9 | 109 |
| Percentage of male employees trained | % | 54.5 | 56.4 | 55.1 | 109 |
| Percentage of management employees trained | % | 19.3 | 19.8 | 19.1 | 109 |
| Percentage of non-management employees trained | % | 80.7 | 80.2 | 80.9 | 109 |
| Total number of employees trained | % | 100 | 100 | 100 | 109 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours completed per employee (female) | Hour | 26.72 | 27.52 | 29.68 | 109 |
| Average training hours completed per employee (male) | Hour | 24.05 | 24.11 | 27.06 | 109 |
| Average training hours completed per employee (management) | Hour | 31.3 | 40.35 | 30.11 | 109 |
| Average training hours completed per employee (new employee training) | Hour | 65.2 | 109 | ||
| Average training hours completed per employee (non-management) | Hour | 25.2 | 25.51 | 28.32 | 109 |
| Average training hours completed per employee (other special training) | Hour | 39.43 | 37.87 | 28.33 | 109 |
| The total training hours of workforce | Hour | 25.26 | 25.63 | 28.31 | 109 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in Beijing region | Supplier | 3511 | 3646 | 2773 | 109 |
| Number of suppliers in Central China region | Supplier | 2139 | 2281 | 2093 | 109 |
| Number of suppliers in Northeast region | Supplier | 1919 | 1716 | 1512 | 109 |
| Number of suppliers in Northwest region | Supplier | 1236 | 1484 | 1664 | 109 |
| Number of suppliers in Shanghai region | Supplier | 3236 | 2736 | 2594 | 109 |
| Number of suppliers in Southern region | Supplier | 6117 | 4346 | 4983 | 109 |
| Number of suppliers in Southwest region | Supplier | 2229 | 2436 | 2096 | 109 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of customer (product or service) complaints received | Complaint | 2062 | 1702 | 1266 | 109 |
| Overall customer satisfaction of Port Apartment business | Score | 91.24 | 92.81 | 93.03 | 109 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of accumulated patents in the reporting period | Case | 319 | 413 | 449 | 109 |
| Number of accumulated software copyright held | Copyright | 370 | 419 | 440 | 109 |
| Number of accumulated trademarks held | Trademark | 770 | 832 | 928 | 109 |
| Number of newly granted patents in the reporting period | Patent | 37 | 49 | 44 | 109 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of information security training | Hour | 3 | 3 | 3 | 109 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of port apartment and senior management personnel in anti-corruption training | Person | 17 | 22 | 14 | 109 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of participants in voluntary activities | Person-time | 1102 | 3192 | 562 | 109 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hours spent on voluntary activities | Hour | 108.75 | 109.38 | 2.02 | 109 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 154.5 | 52.3 |
| NOₓ Emissions | kg | 25354.9464 | 21431 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne - carbon dioxide equivalent | 21373.019 | 7137.7 |
| Indirect Energy Emissions (Scope 2) | Tonne - carbon dioxide equivalent | 3956573.016 | 1990084.4 |
| Total GHG Emissions | Tonne - carbon dioxide equivalent | 3977946.036 | 2007222.1 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste Intensity (By Unit Product) | 0.1855 | 0.194 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Non-Hazardous Waste Recycled | tonne | 3868.165 | 7147.074 | 7548.086 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/million RMB revenue | 0.3705 | 0.2708 | 0.2712 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Diesel Fuel Consumption | litre | 10222492.2 | 10674187.2 | 10147144.2 |
| Energy Consumption Intensity (By Revenue) | MWh/million RMB revenue | 0.0507 | 0.0261 | 0.0262 |
| Gasoline Consumption | litre | 2821261.6 | 2874187.7 | 2731879.8 |
| Natural Gas Consumption | m³ | 5174417.2 | 5107416.2 | 5074142.6 |
| Purchased Electricity | kWh | 1034147432 | 1021147432 | 1014041432 |
| Purchased Heating | MJ | 1034147432 | 1021147432 | 1014041432 |
| Total Energy Consumption | MWh | 717713.186 | 476625.4 | 475408.1 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Water Consumption | thousand m³ | 4050.084 | 2952.369 | 2889.713 |
| Water Consumption Intensity (By Revenue) | thousand m³/million RMB revenue | 0.134 | 0.0168 | 0.0165 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 70776 | 75196 | 77218 |
| Number of Employees Aged Above 50 | Person | 5289 | 5813 | 7313 |
| Number of Employees Aged Below 30 | Person | 56252 | 50088 | 42498 |
| Number of Employees in Hong Kong and Mainland China | Person | 131767 | 130730 | 127617 |
| Number of Employees in Mainland China | Person | 131573 | 130582 | 127269 |
| Number of Employees in Overseas | Person | 50 | 367 | 221 |
| Number of Female Employees | Person | 59649 | 58419 | 57434 |
| Number of Full-time Employees | Person | 131817 | 131097 | 127838 |
| Number of Male Employees | Person | 72068 | 72578 | 70304 |
| Number of Total Employees | Person | 131817 | 131097 | 127838 |
| Percentage of Employees Aged 30-50 | Percent | 53.71 | 57.37 | 60.42 |
| Percentage of Employees Aged Above 50 | Percent | 4.01 | 4.43 | 5.72 |
| Percentage of Employees Aged Below 30 | Percent | 42.68 | 38.22 | 33.26 |
| Percentage of Employees in Hong Kong and Mainland China | Percent | 99.96 | 99.72 | 99.83 |
| Percentage of Employees in Mainland China | Percent | 99.81 | 99.61 | 99.55 |
| Percentage of Employees in Overseas | Percent | 0.04 | 0.28 | 0.17 |
| Percentage of Female Employees | Percent | 45.24 | 44.58 | 44.92 |
| Percentage of Full-time Employees | Percent | 100 | 100 | 100 |
| Percentage of Male Employees | Percent | 54.68 | 55.36 | 54.99 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 25.1 | 24.4 | 27.5 |
| Turnover Rate of Employees Aged Above 50 | % | 20.4 | 21.1 | 21.4 |
| Turnover Rate of Employees Aged Below 30 | % | 38.6 | 34.3 | 37.2 |
| Turnover Rate of Employees in Hong Kong | % | 21.4 | 14.1 | 20.7 |
| Turnover Rate of Employees in Mainland China | % | 30.2 | 29.8 | 29.8 |
| Turnover Rate of Employees in Overseas | % | 19.7 | 18.2 | 41.7 |
| Turnover Rate of Female Employees | % | 29.4 | 26.3 | 28.9 |
| Turnover Rate of Male Employees | % | 30.7 | 29.7 | 30.4 |
| Turnover Rate of Total Employees | % | 30.1 | 28.1 | 29.7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Work-related Fatalities | Person | 2 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 224 | 536 | 1453 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | % | 0.0061 | 0.0099 | 0.0227 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of New Employees Trained | % | 15.1 | 14.2 | 13.9 |
| Percentage of Trained Female Employees | % | 45.5 | 43.6 | 44.9 |
| Percentage of Trained General Employees | % | 80.7 | 80.2 | 80.9 |
| Percentage of Trained Male Employees | % | 54.5 | 56.4 | 55.1 |
| Percentage of Trained Senior Management | % | 19.3 | 19.8 | 19.1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 26.72 | 27.52 | 29.68 |
| Average Training Hours (General Staff) | Hour | 25.2 | 25.51 | 28.32 |
| Average Training Hours (Male) | Hour | 24.05 | 24.11 | 27.06 |
| Average Training Hours (Senior Management) | Hour | 31.3 | 40.35 | 30.11 |
| Average Training Hours per Employee | Hour | 25.26 | 25.63 | 28.31 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Central China | Supplier | 2139 | 2281 | 2093 |
| Number of Suppliers in Northeast China | Supplier | 1919 | 1716 | 1512 |
| Number of Suppliers in Northwest China | Supplier | 1236 | 1484 | 1664 |
| Number of Suppliers in Southwest China | Supplier | 2229 | 2436 | 2096 |
| Number of Total Suppliers | Supplier | 20387 | 18645 | 17715 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Number of Customer Complaints | Complaint | 2062 | 1702 | 1266 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Patents Granted | Patent | 37 | 49 | 44 |
| Number of Patents Held | Case | 319 | 413 | 449 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 17 | 22 | 14 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Volunteer Service Hours | Hour | 108.75 | 109.38 | 2.02 |